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Reflection on Interpersonal Communication

   

Added on  2020-04-07

10 Pages1874 Words1534 Views
Running head: REFLECTION ON INTERPERSONAL COMMUNICATION SKILLREFLECTION ON INTERPERSONAL COMMUNICATION SKILLName of the StudentName of the UniversityAuthor note

1REFLECTION ON INTERPERSONAL COMMUNICATION SKILLInterpersonal communication is a process of exchanging information, emotions andthoughts using verbal or non-verbal skills. It is a face-to-face communication process in which,verbal and nonverbal messages are delivered using facial expressions, body language, voice toneand body gestures (Ralph & Moloney, 2015). Communication is such an important and essentialskill that enhances the quality of life by human-to-human interactions. Nature of nursing practiceis impossible without communication skills, as the profession demands the practitioner tocommunicate with several people in daily life. Reflection is a process of changing experiences into learnings. In the nursing profession,it increases the effect of care provided and enhances the therapeutic relationship (Bulman,Lathlean & Gobbi, 2012). With this idea, I will be reflecting on the experience of interpersonalcommunication with several people in my daily life as well as of online interpersonalcommunication skill test. I had to record my interpersonal communication over a ten-day period, as it was a part ofmy assessment three program. Hence, in the following essay, I will reflect on the past 10-day’scommunication journal in my daily life. The first day of my assessment started like any other day. I reported at the hospital as permy shift time. I started my work with everyday routine of ward rounds. I was there with a teamof 10 people, and it was our duty to commence the daily rounds. My aim today was to find outmy ability while having a peer review about myself.Hence, I decided to conduct a feedbacksession to find out my abilities in handling negative comments. I asked my team members to ratemy personality on a scale of ten and give reasons for the same.

2REFLECTION ON INTERPERSONAL COMMUNICATION SKILLAs per the peer review, four of them rated me below five, and the reason provided was Idid not care about anybody, and I do not help people in need. I was unaware of this side of mypersonality, and while reading the negative feedback, I felt little disappointed. If I did not askthem about my negative side, they would not have mentioned it ever. However, after fewminutes I felt positive as well because I had another nine days to improves this side of mypersonality and improve my interpersonal communication skills. As my day progressed, I interacted with a registered nurse, for clarification on healthconditions in acute antibiotic-resistant tuberculosis department. As I lack knowledge in thisregard, the assistance of the registered nurse to understand the symptoms and few healthinterventions were necessary. After the communication ended, I asked the nurse to commentabout my compatibility and listening skills in the conversation. This was my second personalityskill that I wanted to assess.According to that registered nurses review, I was too active during the interaction and didnot agree on every intervention she added. Furthermore, she added that to check my priorknowledge about the disease, she deliberately added few wrong interventions, and I stronglyopposed those points. This positive feedback made me feel good compared to prior negativefeedbacks. However, I wanted to continue with this positive attitude, and I had nine more days torecheck the side of my personality.Further, I started communicating with registered nurses, ward supervisors and mycolleagues to understand my improvement or deterioration of these two aspects of mypersonality. I even interacted with guest faculty in my institute, who are strangers to me to

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