Reflection on Hospitality Industry

Reflection template:
Name:
Student ID:
Group Number:
1)- How did I contribute to the task?
I contribute to the task by collecting data about the hospitality industry, inserting images,
and making presentation on this and by searching what all different types of business and
departments covered in this industry.
2)- What part did I cover?
I have covered P1, M1 part. Where I learn about what are the different types of business
within hospitality industry and what products and service they offers to customers.
3)- What did I learn about the different types of businesses within the hospitality industry
and the diverse products and services they offer during the presentation prep, group work
and collaboration?
From this presentation, I learn that hospitality industry has four categories travel and
tourism, food , accommodation and entertainment. And in terms of product & services they
provide quick service establishment, catering business, full service restaurants and lodging
accommodations. This all provided by the industry to serve its customer in a better way.
4)- What did I learn about the operational and functional departments within the chosen
hospitality service, tell us about the interrelationships between them? (Tell us your answer
in relation to the case study you used as a group).
As operational department is a department which mainly works in housekeeping, kitchen,
food & beverages department while functional department consist of marketing
department, HR department, logistics department, finance and research & development
department which helps in finding customers needs and demands.
5)- What did I learn about the contribution of the hospitality industry to local, national and
international economies, in this task?
Hospitality industry is one of the fastest growing industry all over the world almost it
contributes 10% of the worlds GDP. As it contributes in local, national and global economies.