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Reflective Account on NHS Assignment

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Added on  2021-01-01

Reflective Account on NHS Assignment

   Added on 2021-01-01

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Reflective Account
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Table of ContentsINTRODUCTION...........................................................................................................................1WHAT .............................................................................................................................................2SO WHAT ......................................................................................................................................2NOW WHAT...................................................................................................................................3CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................5
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INTRODUCTIONCommunication is the process through which ideas, feelings, thoughts can be shared withone another. This is the way through which two way communication is possible and it is easy toknow what has to be done. While operating in organisation, there is requirement of share andcommunicate with other individuals to perform business operations in better and effectivemanner. This reflection is based on NHS where I works as Assistant Practitioner Apprenticeship.In this reflection, there is discussion about role of communication, apprenticeship standards,Driscoll model of reflection (Curran, Drust and Richardson, 2014). Being assistant practitioner at NHS I have to communicate with different departmentsrelated to query and issue of patient. I have to work with patients suffering from catheterisation,discharge related formality, etc. Apart from this I have to work for areas such as Cancer,Physiotherapy, Orthopaedics, Mental care, etc. There are some changes such as long termdisability in which I have to deal with patients in pleasant and calm manner. There are somestandards which I have to accomplish to perform job roles and responsibilities in proper andappropriate manner. For apprenticeship practitioner there are some standards which I have toabide such as honest, compassionate, committed, etc. So I have to interact with consumers andvarious departments at NHS to complete job role effectively and to understand it and completetask. Hence I feel like proper communication is crucial to get work done in better and effectivemanner (Gao, 2013). Communication is the skill through which I can understand others andmake them clear about my point of view. With the help of communication I can transfer complexsensitive information to concern departments and relative of patients. So I must know aboutaccurate verbal and written skills and accurate record keeping related to confidential data. In order to understand this reflection, there is discussion about Driscoll Model. This themodel which was developed by John Driscoll in 2007 having three questions i.e. what, so whatand now what. With this cycle of reflection, I am able to understand changes which are specificand relevant in context of understanding what is the issue, how to resolve and benefits with thisresolving such issue. So there is discussion about communication, issue in communication, waysto resolve communication issue and what will be benefits of resolving communication issue. 1
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