Reflective Assessment Report: Managerial Experience and Skills

This report presents a reflective assessment of a manager's experience and skills within an enterprise setting. The assessment covers various aspects of the manager's role, including implementing plans, making budgets, guiding workers, evaluating performance, and communicating with employees. The report details specific events and experiences, such as participating in group presentations, and analyzes the impact of these experiences on the manager's communication and problem-solving skills. The manager reflects on how these experiences have enhanced their ability to coordinate with peers, deliver effective presentations, and improve vocabulary. Furthermore, the report discusses how the acquired knowledge and skills can be applied to improve business plans, communication strategies, and overall organizational productivity. The conclusion emphasizes the importance of reflection in enhancing a manager's effectiveness and continuous learning.

Reflective general
Individual
Assessment

Table of Contents
INTRODUCTION...........................................................................................................................1
TASKS.............................................................................................................................................1
1 Experience and events..............................................................................................................1
2 Interpretation and evaluation of events....................................................................................2
3 Use of information...................................................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Reflective practice is a process or ability to reflect on one's actions in order to participate
in the process of continuous learning. Insight development is the end result of this concept.
Basically it involve critical evaluation to the theories and values of an individual which give
shape to its actions (Walvoord, 2010). Reflection is used by individuals as a tool for self
assessment and play and important role in the process of learning. Learning from observation is
also covered under this. Present report is based on the topic reflective assessment of an
individual in which I work in an enterprise as a manager. Description of events which is I see
and hear and what do I think about those events and use of that information for me is all detailed
under this report.
TASKS
1 Experience and events
As a manager in ALDI I execute number of activities in firm from give guidance to
middle level manages from allocate funds to different departments for complete their activities.
Along with this I hear and see number of things daily which give shape to my perception relate
with different areas. Being a manager I hear problems of employees work at lower level and than
I do efforts to to eliminate those issues so they can done or complete their work in minimum
amount of time (Schuwirth and van der Vleuten, 2011). Problems which rise on a daily basis are
handle by me in order to increase the effectiveness of production process. Further I hear and
handle the complaints of customers relate with the quality of product and I make deals with
suppliers to purchase good quality raw material wit minimum cost.
Things which I do in ALDI as being in a post of manager can be understood by the
following points: Implement plans: As a manager I execute business plans in enterprise set by top
management. This help in utilise all resources of firm. Make budgets: I identify and evaluate the financial needs of every department working in
firm and than I make budgets and allocate funds to their managers so they can execute
their activities as planned. Guide workers: Being a manager it comes my responsibility to conduct training sessions
for employees in which I guide about the ways which they can use for complete assign
jobs.
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 Performance evaluation: This is one of my essential duty which I perform at ALDI. I
timely collect information about the performance of workers and than guide them so they
can fulfil the gap between actual and standards skills require to accomplish the task.
 Communicate with workers: Being a manager a play a role of mediator between lower
and top level managers. I make the employees inform about about the rules and policies
formulate by top manages. Further I communicate with top managers about the issues
and problems faced by employees working at lower level.
Being a manager I take part in a process of group communication. I feel very happy that
I got a chance to explore my skills and abilities but at the same time I was very nervous. At the
initial stage of group presentation I was very hesitate and I found difficulty in choose right
strategy to communicate with my group members. But as time passes I learnt more about how to
behave and perform in this and soon I become comfortable in the whole process. One of the main
advantage of this is that it increase my confidence level and now I learn how confidently
communicate with my workers and to make them inform regarding the strategies and policies of
firm (van der Vleuten And et. al., 2012). From this event I gain a positive experience about what
communication strategies must be used by me to perform my role effectively in enterprise. In
this way I can identify and explore the opportunities exist in enterprise.
2 Interpretation and evaluation of events
One of the main advantage of event in which I take part is that it enhance my
communication skills which help me perform my role more effectively. Now I think that whole
event was so profitable for me. Things which I learn support me in effective implementation of
my other activities. I gain a lot of things and experience form the whole event. Positive
experience of mine was that I help me to coordinate with the activities of my peers which was
involve in the group presentation (Norcini and et. al., 2011). Further I learn how to give point to
point presentation to audience to make them able to understand the topic. This enhance my
research and development skills which help me explore new and various ways to solve an issue
arise at enterprise. Participation in group presentation enhance my vocabulary and I gain
experience on oral presentation and also learn the advantages of cooperation on final output of
group presentation. This learning will help me in plan future deciding future action of
employees. Now I can make communicate with them effectively and can solve all the issues and
problems rise in their mind. Now I can bring coordination and cooperation among all the
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activities and tasks perform by workers. With the help of this firm can produce better outputs. By
participating in group presentation I learn how I can improve my mistakes in future. I can taught
same to all the employees who work under me. In this way this will improve the output of firm.
One of the main advantage and benefit of taken pert in group presentation it guide me how can
use an effective communication strategy in organisation to communicate with various employees
and manger of different department (Willmore and Tweddell, 2015). Communication play an
effective role in the success of organisation because it remove the ground of rise conflicts and at
the same time clear roles and responsibilities of every employee. All this ensure smooth
execution of firm's activities and help firm to make quality products for its customers. Overall I
learn a number of things from this event which is beneficial for me as this guide in plan future
activities of firm. Further this ensure optimum utilisation of resources.
3 Use of information
All the things which I learn by take part in group presentation or in various events
enhance my level of knowledge. This will help in design business plans for commercial activities
of company. In this way company can generate more amount of profits. Before staring of the
event I as very nervous as I did not do any practice to present my views in front of audience
that's why I was very nervous (Parsons and Zhang, 2014.). But now I think that these type of
events are beneficial as this not only increase my knowledge but at the same time boost my
experience and confidence. As now this will support me during the formulation of business plans
for firm and at the enterprise can utilise all its resources at maximum which will increase
productivity of company. After the whole event I changed my thinking relate with group
presentation.
Participation in group presentation increase knowledge of an individual about how to
behave a complex situation to achieve best results (Melchers And et. al., 2012). Overall this
participation in group presentation enhance my level of knowledge and at the same time I got
confidence to choose best communication strategy to communicate with audience. All the
information which I gain by take part in group presentation, I can use this in almost every aspect
of my job. For example not I am able to use better communication strategies to communicate
with workers which will clear roles and responsibilities of every employee and overall this will
increase thee productivity of firm. I can use the gain information in better coordinate with the
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outside parties like customers, suppliers and clients. This will increase thee good will of firm and
will create positive image in mind of its customers and increase the market share of firm.
Effective completion of all my tasks will help me to get promotion in enterprise and will
provide various other benefits to me. In this way, by take part in group presentation or various
events I can explore new areas of development which will add marks to my overall personality
(Norcini and et. al., 2011). Overall I can apply the gain information in various areas from
communication strategies to implementation of business plan. In this way I can better apply the
information I learn by participate in group presentations.
CONCLUSION
From the above information it can be summarise that concept of reflection can be used by
the manager of M&S to increase the effectiveness of all tasks perform by him. Being at a
position of manager he can increase level of his knowledge by taking part in group presentation.
With the help of this manager can understand what strategies can be used by him to
communicate with workers and to handle their issues and can apply the new information in
various areas.
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REFERENCES
Books and journals
Melchers, K.G. And et. al., 2012. Assessment of Situational Demands in a Selection Interview:
Reflective style or sensitivity?. International Journal of Selection and Assessment.20(4).
pp.475-485.
Norcini, J. and et. al., 2011. Criteria for good assessment: consensus statement and
recommendations from the Ottawa 2010 Conference. Medical teacher. 33(3). pp.206-
214.
Parsons, R.D. and Zhang, N. eds., 2014. Counseling theory: Guiding reflective practice. Sage
Publications.
Schuwirth, L.W. and van der Vleuten, C.P., 2011. General overview of the theories used in
assessment: AMEE Guide No. 57.Medical teacher.33(10). pp.783-797.
van der Vleuten, C.P. And et. al., 2012. A model for programmatic assessment fit for
purpose.Medical teacher. 34(3). pp.205-214.
Walvoord, B.E., 2010.Assessment clear and simple: A practical guide for institutions,
departments, and general education. John Wiley & Sons.
Willmore, C. and Tweddell, H., 2015. Experiences of ‘reflective action’: Forging links between
student informal activity and curriculum learning for sustainability. In Transformative
approaches to sustainable development at universities (pp. 541-557). Springer
International Publishing.
Online
Reflective writing. 2017. [Online]. Available through:
<https://www.brookes.ac.uk/students/upgrade/study-skills/reflective-writing-gibbs/>.
[Accessed on 12th October 2017].
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