Reflective Learning Essay on Covid-19 Impact on Hospitality, Formative Feedback, Cultural Expectations, and Peer Support

Reflective learning
essay

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Reflect and explain Covid 19 impact on Hospitality, tourism,and leisure .............................3
2. Describe the use of formative feedback to improve summative work....................................4
3 Identify cultural and behaviour expectations for studying business and management degree 4
4 Explain the importance of peer to peer support and learning experience. ..............................5
CONCLUSION................................................................................................................................5
REFERENCES:...............................................................................................................................6
Books and Journals.....................................................................................................................6
Online..........................................................................................................................................6

INTRODUCTION
The business environment is dynamic and keeps on changing. In present time the world is
facing the issue of Covid-19. There is direct impact of Covid-19 on the Hospitality, tourism,and
leisure. It is important to analyse the impact of external event on the industry so that suitable
actions can be taken. There is great role of formative feedback as it helps to enhance the
summative work of students (Yuan and Mak, 2018). There are some expectations of the students
at the time of studying business and management degree and that is also analysed in thus report.
There is huge importance of peer to peer review. Along with that there is discussion related to
support of peers in enhancing the experience of the students and it is also discussed in the report.
MAIN BODY
1. Reflect and explain Covid 19 impact on Hospitality, tourism,and leisure
Covid-19 has direct impact on Hospitality, tourism,and leisure. It is seen that these
industries provide good amount to GDP of nation. There is situation of lock down in the world
and stooped the business operations of the hotels. The customers are not ready to step out and
there is loss faced by hospitality industry. The business organisations are unable to work. It is
also analysed the employees were demotivated and not able to work effectively. Some of the
employees left job (Foo and et.al., 2020). The employees faced issue of loss of job. The
demotivated employees were unable to manage the work. There were financial issues that are
being faced by the industry. There was increase in fixed as well as variable cost seen in the
organisation. The hotels were spending money on advertisement so that the customers do not
forget about the company. It is seen that there was regular sanitisation and cleaning facility that
are being provided for the safety of employees. There is issue of zero sales that impacts the
working of the business. There was no sales and the organisation has to spend money on these
expenses to keep the employees safe. Some of the hotels were giving salary to the employees and
this is also expenditure for the business. The business organisation have to take proper care of
the health an wellness (Anguera-Torrell, Aznar-Alarcón and Vives-Perez, 2020). It is important
to take care theta they provide quality products and services to the customers. Along with that
there is need of latest technology is that when the situation gets normal so that they are able to
work effectively.