QAB020C406S - Personal Development Report & Action Plan

This personal development report and action plan focuses on enhancing skills critical for professional success. It begins with an introduction to psychological approaches for understanding oneself and others in the workplace, followed by reflections on three core skills: time management, teamwork, and written communication. For each skill, the report includes an assessment of current competence, analysis of contradictions between self-perception and feedback, and discussion of future benefits. The report uses theories such as prioritizing work and Tuckman's team development theory to support its arguments. The final section presents an action plan for continued development. Desklib provides access to similar solved assignments and past papers for students.

REFLECTVIE PERSONAL
DEVELOPMENT REPORT
AND ACTION PLAN

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................3
Skill 1: Time management..........................................................................................................4
Skill 2: Team working.................................................................................................................5
Skill 3: Written communication..................................................................................................7
ACTION PLAN...............................................................................................................................8
REFERENCES..............................................................................................................................12

INTRODUCTION
Personal development is referred to as developing the people in accordance to the latest
changes taking place within the environment I which they live. The development of a person is
very necessary because in this highly competitive world it is very essential for people to be
strong and competent (Aeon and Aguinis, 2017). The major reason underlying this is that for
working in a professional world it is very necessary for person to inherit good skills which make
them different from the other people. Hence, this will help the person in securing more effective
position within the workplace. Thus, for this there is requirement for the person to keep checking
all the updates which are taking place in the business environment and which are applicable to
the working of the person in the workplace. This is essential for the development of the person as
the learning of new skill will help the person in developing their own strength and then working
in more effective manner.
Hence, it is very essential for the person to understand oneself and also others working
within the workplace. This is necessary as if the person is not able to understand their team
members to the people working within them then they will not work in coordinated manner. This
is because of the fact that in the company there are many people who are more capable then the
person. Hence, to be competitive it is necessary for person to be attentive and continuously
learning. With the understanding of others the person will be able to learn their strength and
good skill which the other person posses.
There are many different psychological approaches which the person can use in order to
understand other. The major three approaches are behavioural, cognitive and humanist. Under
the cognitive approach is very dominant and logical as this help the person in making sense that
what is going around them. This approach helps the person in analyzing information relating to
activities going around them and makes use of technology for analysing this information.
Another approach is behavioural which is used by the person in understanding the behaviour or
psychology of the person in order to understand their thinking. This can be understand by taking
many different steps like giving reward or punishment to the person to understand how they react
in any of the particular situation (Gregg, 2018).
The last approach is the humanist approach which includes the humanism aspect like
individual difference which every person has different. This approach mainly focuses over the
experience of the person and the conflicts which the person may face at the workplace. Thus, it is

very important for the person to understand the other people in effective manner so that they can
develop their personality in accordance with the trends going at the workplace.
Skill 1: Time management
What is the core skill to develop?
The core skill to be developed here is the time management skill. This is majorly because of
the reason that in this highly competitive world this is the most important skill to be inherited
within the person. Hence, here there is a need for me to develop the time management skill.
This is a skill which makes the person able to work all the activities before time so that there
is extra time to recheck that all the work has taken place in the intended manner or not. Thus,
if the activities will not be on time then there will not be time to check the activities that
whether they are going in proper manner or not.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)?(use relevant theories and concepts from
psychology and business to support your answer)
I selected this skill to reflect upon because if I will learn this skill in proper manner then this
will provide me a competitive advantage over other people within the workplace. This skill is
important for me for personal and professional development because this will assist me to
manage all the activities within the business as well as in the personal life. The major theory
helpful in managing time is the prioritizing the work. This theory will help me in dividing all
the work on basis of their priority. This means that the task which is more essential will be
scheduled first and which is not necessary will be taken at last. Thus, this will help me in
managing my work on time or before time.
Reflect on your current competence regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
Currently, this skill is not much good in me as I am not able to meet the deadlines given by
my senior for completing the task. This I learnt from the feedback of my senior member and
they told me that if I do a little hard work then I can manage my work to be completed before
time. After their feedback I also thought over this and concluded that there is a little
requirement for me to work on the time management skills so that I can have a competitive

advantage over other people.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
There is no contradiction among the thought of other people relating to my time management
sill and what I feel for myself. This is majorly pertaining to the fact that I also feel the same
that is there is a need to work over the time management skill. There is no contradiction
between thinking of other sand myself as I also think that a little hard work over the time
management skills will help me in improving my personality and build a competitive
advantage over the other people working within the workplace.
How might this skill help me in the future? (use references to support your argument)
This time management skill will help me in my future working. This is because of the fact
that if all my working will be before time then I will get extra time to recheck all my working.
Thus, this will give me an opportunity to remove any mistake if found at time of rechecking
the work again. Also, this will build a good image on my senior manager as they will be
impressed by me. This is pertaining to the fact that I will be able to work before time and thus,
I can be given some extra work and this will be beneficial for both me and company.
Skill 2: Team working
What is the core skill to develop?
While working in the organization it is necessary for me to work with other employees as
well. This is majorly pertaining to the fact that team working is very essential skill to be
inherited in the person while working in the professional world (Doulougeri and
Montgomery, 2019). The major reason underlying this fact is that in the business world no
person can work in isolation and there is requirement of working in team with other people.
Hence, this will be successful only if I will have good team working skills. Otherwise it will
not be possible to work with so many people.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)?(use relevant theories and concepts from
psychology and business to support your answer)
I selected the skill of team working only because this is the most important skill for the
development of person as well as the whole organization to be successful. This is the most

important skill in the current competitive world because of the fact that for success within
company team work need to be effective and for this proper coordination is required. This is
majorly because of the reason that when the people work in team then at that time proper
communication and coordination is needed. Thus, for this the theory of Tuckman team
development theory will be used in order to build the team in effective manner.
Reflect on your current competence regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
With the discussion with the peer members and workers within the company I was able to
learn the fact that is have good and effective team working skills. This is majorly because
these people feel that I am very good at working in a team. This is because of the fact that
according to the peer members I am very good in leading the team and also have proper
interpersonal skills (Roberts and Lockett, 2019). Both these skills are very important for
effectively working in the team but I feel that there is still some requirement of improvement
by keeping in mind the increasing competition among the people to become successful.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
Yes, there is a little contradiction in the thoughts of other people and in my thoughts relating
to the skill of team working. This is majorly pertaining to the fact that in opinion of other
team members I am well versed with effective team working skill. But in my opinion I am
still lacking the skill of proper team working. This is majorly pertaining to the fact that when I
work in team sometime i feel agitated when other employee does not pay attention to may
saying and work. Thus, there is a need to work more on my team working skills so that I can
able to manage the work in more effective manner.
How might this skill help me in the future? (use references to support your argument)
This skill will help me in managing my future work to a great extent. This is majorly due to
the reason that team work will increase many different skills other than team working also
(Onyett, 2018). This includes the skills like communication, interpersonal skills, proper time
management, leadership skills and many other related skills. This is also helpful in future

because this increased more other skills along with the team working.
Skill 3: Written communication
What is the core skill to develop?
The core skills which is to be developed is relating to the written communication which is
considered to be one of the best mode to convey the thought and ideas which is not confident
in presenting through the mouth. In modern world, it is necessary the communication must be
undertaken through written so that accurate details are mentioned in the written format and
thus reducing the conflict which is arising through not getting proper information (Moore and
Morton, 2017). In this the major role played in written communication is the languages, as for
every perspective different type of language are used. Thus, in such aspects, this is the major
skills which is developed regarding conveying the thoughts in better way.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)?(use relevant theories and concepts from
psychology and business to support your answer)
I select this skills in respect of conveying adequate views through the written format. This is
helpful in reducing the impact of miscommunication and also less barriers between the people
regarding not conveying thought orally. In personal life, this is important for me, as I feel that
it build the writing skills and also in some condition the views are not presented properly, this
is helpful in presenting the views in right way. In respect of professional, it helps in maintain
the professionalism in the company and also builds connectivity with the person (Thompson
and Filik, 2016). The theories of William McGuire is used to support this skill is relating to
using of appropriate languages. By using this aspects, it results in gaining benefits regarding
enhancing the writing techniques.
Reflect on your current competence regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
In context of written communication, I feel that I not so good in interpreting the words or
languages which reflect the correct meaning. Few things I learnt from my feedback that the
abbreviation which is used in completing the sentences is not up to the mark. As every point

is carrying two aspects which is bringing confusion in understanding the sentence (Penrod,
Tucker and Hartman, 2017). Thus, by examining the necessity which is identified through this
feedback, I stated learning new things and also understanding the meaning of the sentences.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
In few cases, I feel that there is wider contradiction between what I present in my written
communication and what other feel. Usually, I seen that people uses high standards language
to represent their views but it sometimes contradict to the norms languages which is used by
people. Thus, I feel that the little understanding about the words and its synonyms helps in
building the more strong written communication skills (Grainger, Christie and Carey, 2019).
It also builds the competitive advantages regarding enhancing new opportunity which is
gained by enhancing the updated writing communication techniques.
How might this skill help me in the future? (use references to support your argument)
By building this skills, it helps in getting more chances of growth in my professional life. In
future perspective, this is helpful in learning new things and also building strong writing skills
through conveying the thoughts and views in right way. Attractive written communication and
use of accurate languages, helps in longer term growth and also provide wider chances in
respect of presenting myself in better way. The main things which is developed through this
perspective is relating to enhancing the learning skills, as in respect of grabbing new words
this is only attained through reading books or articles. This helps in catching the new words
and also use this attractive words to make the written pieces more unique and attractive.
ACTION PLAN
Action strategy Value Risk Security
measures
Managing risk
Time
management
The value of
time is necessary
as the success of
the person is
only attained
through
The risk which is
faced through not
managing time is
relating to losing
the chances
which is get in
Security is to be
undertaken by
referring to tutor
on timely basis
and also before
initiating any
It is to be
managed through
completing the
work before the
actual time set
and also

managing the
time or
completing the
task before the
set time.
presenting
myself. As the
senior manager
also said that lot
of hard work is
needed to
manage the time
or prepare the
accurate time
scheduling to
attain the task.
planning, mental
mind set is to be
pertained.
Security is to be
maintained in
respect of
enhancing the
personality and
also building
competitive
advantages to be
achieved in
comparison to
other people.
rechecking the
work done. It is
also undertaken
in respect of
approaching to
senior manager
by completing
the task before
the set time
period.
Before managing
the time, the
integrity of the
particular task is
to be measured
so that during
undertaking such
task, it is to be
completed with
better results.
Team working Value of the
company is
enhanced
through working
as team and thus
the chances of
reducing the
impact of risk is
less. As it is
difficult to work
with the other
Risk which is
arises is resulting
to the trust issues
or also there is
lack of
coordination or
communication
of the task which
is to be
accomplished
within that time
Security
measures is
undertaken
regarding
providing
training to the
individual to
work as a team.
Communication,
interpersonal
skills, proper
This is
undertaken
through
organising the
outside training
session, which
helps in building
strong
connectivity with
the team
members.

people who
belong to
different
background but
no person carry
the liability to
work under
isolation.
period.
Another risk
which is
undertaken is
relating to
difference in
thoughts and
understanding of
particular things.
time
management,
leadership skills
are mainly
securing the
interest of the
team to
coordinate and
work with each
other.
Written
communication
The value of
written
communication
is that it helps in
presenting the
views and
thought to the
person in better
way. If any
person is not
confident to
share any ideas
orally, they
mainly use the
written
communication
to communicate
the ideas in right
manner.
Risk which is
identified in
reflection is
relating to not
using appropriate
languages or
such languages
carry two
different
meaning in
single sentences.
Thus, during the
time of
interpretation, it
results in getting
wrong
understanding
which bring
conflict between
the people.
Reading books or
article or
newspaper helps
in understanding
the words in
right way and
also interpret the
information in
better manner.
Risk can be
measure by
rechecking the
written piece
before submitting
to any person.
Risk can be
managed through
taking help from
the senior person
to verify the
email or report
before sending to
anyone.

REFERENCES
Books and Journals
Aeon, B. and Aguinis, H., 2017. It’s about time: New perspectives and insights on time
management. Academy of management perspectives. 31(4). pp.309-330.
Gregg, M., 2018. Counterproductive: Time management in the knowledge economy. Duke
University Press.
Doulougeri, K. and Montgomery, A., 2019. 76 Multidisciplinary Team Working. Cambridge
Handbook of Psychology, Health and Medicine, p.343.
Onyett, S.R., 2018. Team working. In Developing Services in Mental Health-Substance Use (pp.
147-160). CRC Press.
Roberts, R. and Lockett, H., 2019. Equally Well: Backbone team-working collaboratively to
improve the physical health of people living with mental illness. In 29th TheMHS
Conference. Building Health Communities: Stories of resilience and hope.
Moore, T. and Morton, J., 2017. The myth of job readiness? Written communication,
employability, and the ‘skills gap’in higher education. Studies in Higher
Education. 42(3). pp.591-609.
Thompson, D. and Filik, R., 2016. Sarcasm in written communication: Emoticons are efficient
markers of intention. Journal of Computer-Mediated Communication. 21(2). pp.105-
120.
Penrod, C.B., Tucker, M. and Hartman, K.B., 2017. Models for Delivering Written Business
Communication Skills: Improving the Process. Journal of Instructional Pedagogies. 19.
Grainger, P.R., Christie, M. and Carey, M., 2019. Assessing written communication skills using
a Continua Model of a Guide to Making Judgments (GTMJ). Journal of University
Teaching & Learning Practice. 16(2). p.10.