Reflective Portfolio of an Assistant Manager: Analytical Tools, Learning and Development, Theories and Models

This reflective portfolio is about the Assistant manager who is protagonist by nature. It is a reflective portfolio which will be based on the analytical tools that will help in the identification of the own skills and competencies. Learning and development practices of the theories and methods which are required for management of the theories and models.

PORTFOLIO OF WORK

TABLE OF CONTENTS
TASK 3............................................................................................................................................3
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Analytical tools of self-awareness...............................................................................................3
Assessing learning and development training staff in organization............................................4
Explaining and evaluating theories and models learned in class ................................................5
Using models for reflecting on learning as of open book assessment, mock interview and UK
employment legislation and other area........................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

TASK 3
INTRODUCTION
The professional development consists of the learning activities which are able to
improve the knowledge and skills that are related to the career. This reflective portfolio is about
the Assistant manager who is protagonist by nature. It is a reflective portfolio which will be
based on the analytical tools that will help in the identification of the own skills and
competencies. Learning and development practices of the theories and methods which are
required for management of the theories and models. In this reflective portfolio the utilization of
reflective models has been made for book assessment, mock interview and UK employment
legislation.
MAIN BODY
Analytical tools of self-awareness
SWOT Analysis
Strengths : As an assistant manager I have
developed some skills which reflect my
behaviour of protagonist creative thinking and
also active learning. I have strong
communication and leaderships in my abilities.
Weakness : My weaknesses includes the skills
which I need to include for becoming more
effective assistant manager that is digital
literacy. I am not as effective as others in
utilization of digital appliances thus, I have
poor research skills.
Opportunities : Due to my active learning
skills I am more than capable for being able to
learn the digital literacy for being used in my
operations of assistant manager.
Threats : As the digital technologies are
improving regularly it is very important for
keeping up with trend (Lejeune, Beausaert and
Raemdonck, 2021).
Personal Development Plan
Skills Activities Resources Time
Digital Literacy For the development The resources for this Development of this

of this skill all the
activities social,
mobile, analytics and
cloud. It can be said
that practising or
taking classes for
performing better in
the terms of
technology.
activity of learning
will include
technological devices
and other analytical
tools which will help
in learning practices of
technology.
skill will take 9
months.
Research Skills The research skills can
be improved with the
help of both online and
offline modes of
research. This will
require surfing online
on different websites
and looking for
information in existing
books and journals
(French and Eskridge,
2021).
The resources for the
research skills can be
considered to be
electronic devices and
offline resources like
books and journals.
It will take around 3 to
6 months.
Time Management Management of time is
very important for my
learning and
professional practices.
It helps me to improve
my efficiency.
For the management
of time the resources
which will be required
are notebook,
calendar, watch and a
time table (Morariu,
2019).
It should not take more
than 1 or 2 months.

Assessing learning and development training staff in organization
Being appointed as a manager in the tesco company I have experienced that learning and
developing staff personnels in company plays very important roles. As employees trainings and
development programs organised in company helps in boosting morale and boosting
performance of employees. As learning and developing employees provide various trainings for
acquiring skills and capabilities to employees for working according to expectation and
producing desired results in company. As being assistant manager in company and providing
various training sessions to employees have improved satisfaction of new workers and provide
various opportunities to employees for exploring new various areas. Furthermore, by training and
providing various development opportunities in company helps in receiving various creative an
innovative processes in company (Akhmedov and et.al., 2020). As training employees in tesco
helps in making various decisions and increases productivity of business for working in dynamic
environment. As by recruiting and staffing the competent employees for performing various
tasks in company helps in achieving success.
While working in company I have experienced that while scheduling and coordinating
various meeting for staff personnels for conducting training sessions has aids in developing
various staff personnels. As training sessions are conducted fr developing and acquiring various
skills in staff personnels as these programs ad training sessions have helped in learning various
abilities in workers will helps them in achieving desired results of task being performed by them
in company. Also, by conducting reviewing and monitoring sessions for employees performance
has helped in learning and developing staff personnels (Idkhan and Idris, 2021). As in this
session the staff personnels will be reviewed with their performance this has helped them in
developing better and performing with more enthusiasm in company as by getting continuously
feedback for their performance. Moreover, staff personnels will be rewarded with various
monetary and non monetary incentive which helps in better learning and retaining talented
employees for growing company in dynamic environment (Verma, 2022). Also when hiring,
training and developing employees and providing directions to employees for working
effectively helps employees for learning and producing quality services to various consumers.

Explaining and evaluating theories and models learned in class
Woking as a assistant manager in company, implementing learning models has helped me
in better training and developing employees for acquiring various skills and capabilities in staff
personnels.
Kolb learning theory is emphasizing mainly on developing effective training practice for
recruiting talented employees in company. This model comprises four stages as concrete
experience, reflective observations, abstract conceptualization, active experimentation. In first
stage as brief introduction is being given for providing new learning experience to staff (Lizier
and Reich, 2021). In second stage the staff personnels will give their experience this will be
reflective approach. After that staff personnels will be make predictions. In the for the stage the
learners will experiment their This theory is being adopted by me in company as for reducing the
risk of untrained staff working in company, also it offers safe working environment to staff
personnels for learning and training workers as this aids in practising various skills and
experimenting in actual conditions. Further more this is being used for analysing performance of
staff personnels. Also all the staff personnels are actively engaged when they are trained and
providing learning and development various skills as thy are emotionally invested in training as
employees are physically involved. This will be the best learning model as it helps in effectively
mentoring staff personnels and gives real time feedback of staff personnels who have attained
trainings.
Also by using the VARK learning model in company has helped learning various staff
with their own approaches as , this learning model helps in emphasising on various learners
whoo learn with their own preference as, learners includes visual approach, auditory learning,
read and write learning also kinesthetic learning. By using this learning model has helped staff
who are visual learners have learned by seeing the graph, charts being demonstrated in training.
Also for the aural learners staff personnels have learned by listening and writing various notes in
notepad. Furthermore read and write learner aids in learning by the notes that will be given while
training about the particular project for completing task in given manner and lastly kinaesthetic
learners learns best by doing task so for them they will be assigned various projects for
implementing the skills that they have learned while training.

But these learning style while training employees also consumer time. Also various
external forces will hinders the training process as of incoming calls or noise from
background will distract employees while learning about specific project.
Using models for reflecting on learning as of open book assessment, mock interview and UK
employment legislation and other area
By using the Gibbs reflecting model for learning has helped me in defining about
learning on the open book assessment, mock interview and UK employment legislation. Gibbs
reflecting model involves six stages:
Description : As being the manager in the tesco company while conducting the mock
interview of the employees I have learned form this module is that, while conducting mock
interview of various employees in the company has made It more easier to take interview of
various applicant for the vacant job in the company. This learning has haloed me in conducting
better interview of applicants as it has given me tips and tricks about conversing with the
applicant a has helped in improving my non-verbal communication (Yaacob and Asraf, 2021).
This module has also helped me in learning and providing technical aspects related questions to
be asked various applicants. Furthermore, the open book assessment has helped me in applying
various knowledges and skilled being learned firm the module as effective communication skills
and problems solving skills has helped me in conversing better ad effective with all the
employees for converting various information clearly and effectively. Also, this module has
helped me in learning about UK employment legislation as to fairly treat all employees after
recruiting in company. Further providing safe working conditions for ensuring safety and
working according to proper hours also giving sick pay to all employees.
Feelings :
Feelings is that stage of this cycle in which the experiences my practices as the role of
assistant manage has been shown. This stage discusses the ways in which I am able to bring
growth in the effective practices and learning experiences. During my experience I was able to
bring growth to my leadership and also be successful with the management of the team members
in my organization. During this experience I was able to develop strong relations with the
employees which was helpful for me to influence growth in my employability. I was able to
understand the importance of how I will focus on the operations of the business.
Evaluation :

The experiences which I can say was good for my development was related to the
interactions which is had with other individuals. This helped me to bring effectiveness to my
operations and was considered to be the factor which influenced growth in the operations of
management. I also had negative experiences as my experience as assistant manager (Morariu,
2019). It can be said that having lack of digital experiences has made me my digital literacy skill
a poor one. This was due to the lack of digital experience operations I involved myself into. This
was the reason why I was facing issues in the personal development and had to focus on
practices. I need to make sure that I consider an expert when I learn the digital technological
practices which will help me to grow. This is the reason why management of the organizational
operation will allow me to grow my business.
Analysis :
My experiences were more related to the face to face communication with the employees
and stakeholders. This was the reason why I was able to develop my personal skills based more
on the social interactions. This was also the reason due to which I was able to improve my
management skills as I was able to act as a leader for my team members and other employees.
Due to my lack of experiences in the technological utilization it effected me poorly. I was not at
all digitally literate and was considered to be the factor which held be back. This is important for
the management of the experiences which influences the growth of the organization. It can be
said that through the operations of the communication practices into the digital technology I am
able to increase the operations.
Conclusion ;
From my learning practices I was able to identify the changes that were present in the
growth of my operations. It can be said that through the development of the leadership practices.
It can be said I will be able to improve my digital skills when I will be able to manage the
operations which are going to be technologically consideration. I was also able to bring growth
to the operations of the management that can be considered to be the factor which influences the
management of the business. This was helpful for me to grow my experience which was
effective towards the organizational growth.

CONCLUSION
With the help of this reflective analysis the key skills and practices of assistant manager
is highlighted and roles and responsibilities. In this reflective portfolio digital literacy has been
discovered as my weakness and activities have been planned for over coming them. The
reflective theories are also used for analysing my learnings. The reflective models are used for
assessing the mock interviews and UK employment legislation.

REFERENCES
Books and Journals
Akhmedov, B. A and et.al., 2020. Active interactive and distance forms of the cluster method of
learning in development of higher education. Экономика и социум. 12(79). pp.805-
808.
French, P.E. and Eskridge, R.D., 2021. Empowering the Female City Manager to Succeed: What
Role Does Mentoring Play in the Personal Development and Preparation of Women for
this Leadership Position?. Public Administration Review, 81(4), pp.704-714.
Idkhan, A. M. and Idris, M. M., 2021. Dimensions of students learning styles at the university
with the kolb learning model. International Journal of Environment, Engineering and
Education. 3(2). pp.75-82.
Lejeune, C., Beausaert, S. and Raemdonck, I., 2021. The impact on employees’ job performance
of exercising self-directed learning within personal development plan practice. The
International Journal of Human Resource Management, 32(5), pp.1086-1112.
Lizier, A. L. and Reich, A., 2021. Learning through work and structured learning and
development systems in complex adaptive organisations: ongoing
disconnections. Studies in Continuing Education. 43(2). pp.261-276.
McMahon, A. and Rodillas, R.R., 2020. Personal development groups during psychotherapy
training: Irish students’ expectations and experiences of vulnerability, safety and
growth. Counselling Psychology Quarterly, 33(2), pp.163-186.
Morariu, I.M., 2019. Philosophical counselling and personal development in the contemporary
world. Journal for the Study of Religions and Ideologies, 18(53), pp.171-175.
Murphy, J.F.A., 2019. The Medical CV: Getting it Right. Irish Medical Journal. 112(8). pp.981-
981.
Verma, N., 2022. Digital Technologies Changing the Landscape of Corporate Learning and
Development. In IoT and Cloud Computing for Societal Good (pp. 147-157). Springer,
Cham.
Wang, D., and et.al., 2019. Sunflower oil flavored by essential oil from Punica granatum cv.
Heyinshiliu peels improved its oxidative stability and sensory properties. Lwt. 111.
pp.55-61.
Yaacob, A. and Asraf, M., 2021. Empowering Learners' Reflective Thinking through
Collaborative Reflective Learning. International Journal of Instruction. 14(1). pp.709-
726.