This reflective report analyzes the environment, strategy, and operations of Leon's Restaurant. It discusses the impact of external factors, such as political, economic, social, technological, legal, and environmental, on the restaurant's performance. The report also evaluates the competitive force and the implementation of mega trends, such as online delivery, innovative technology, and social media. Additionally, it examines Leon's Restaurant's internal capabilities and operations using the VRIN framework. Overall, the report concludes that Leon's Restaurant has the potential for sustainable growth and success.