This reflective report is based on the Design thinking class and covers the importance of innovation and various design tools. It includes insights on fun activities, action plan, and more. The report highlights the different phases of the design thinking process, such as empathizing, defining, idea generation, rapid prototyping, and testing. It also covers the importance of mindset, brainstorming, and mapping in the design thinking process. The report concludes with the importance of launching and redesigning for future requirements of a business organization.