Reflective Report on Communication and People Understanding Skills

Running head: REFLECTIVE REPORT
REFLECTIVE REPORT
Name of the Student
Name of the University
Author Note

1REFLECTIVE REPORT
Introduction
An organization does not function alone. It is very important for the managers in different
companies need to ensure that the human resource facet of the organization is well incorporated
and that the managers are able to understand the emotions and the mindsets of the employees
(Conrad, 2014). Understanding people forms a crucial part of the duty of a manager and a
person needs to have an acute skill in the given domain (Keyton, et al., 2013). Hence, the
primary objective of the given essay is to highlight my skills as a good communicator and
possessing a good understanding of people through a LPA (Laureate Professional Assessment).
Agreement with the results
Figure 1: The Results
From the given analysis score, it can be understood that I have scored considerably low in
the given domains. As it can be interpreted, the test analyzed my ability in four different domains
which ranged from analyzing and solving problems, ability to work well with others,
achievement of objectives, learning and self-development along with the ability to adapt to
change (Miner, 2015). This means that I lack basic communication skills which an individual in
an organization is required to possess. Although the results received in competencies like
analysis and solving of problems and the adapting to change has been agreed with. However, I

2REFLECTIVE REPORT
do not agree with the other competency scores which I have received in this given domain. This
is because, in my past professional experiences in the different organizations with respect to the
internship opportunities I have achieved, I was able to work very well with others and was also
able to achieve the different objectives which were presented to me. Hence, I do not completely
agree with the scores and results achieved.
Self-learning
From the test which I have taken and the results obtained, I can understand that there are
various domains in which I lag. This can act as a shortcoming in my personality contributing to
which I will not be able to achieve long term success. Change can be described as the only
constant and since I score considerably low in the adapting to change competency this means
that I am unable to adapt to the different changes which take place which may then make it very
difficult for me to adjust with respect to the different changes which may take place in the future.
Furthermore, since the external business environment is quite dynamic in nature, for this reason,
I should be able to adapt to change easily. Furthermore, the business is often faced by different
problems for which problem solving skills need to be very dominant in an individual, hence,
since I lag in this skill, I may face problems in my professional career (Williams, 2013).
Theoretical models
In the given subject, I came across various theoretical models and concepts which helped
me further in the analysis of the results which I achieved in the given Assessment. The chapter
has covered various models on Human Behavior, Learning, Motivation, the Influence of Internal
as well as external environment on the behavior of an individual (Pinder, 2014). Hence, an
understanding of these various concepts and theories went a long way in assisting me to