This reflective report discusses the experience of providing care to an elderly patient with dementia and highlights the importance of remaining calm, patient, and coordinated in healthcare settings. It also emphasizes the role of family members in care plans.
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REFLECTIVE REPORT – DEMENTIA IN ELDERLY PATIENT INTRODUCTION I am working as a healthcare provider who provides service to elder patients suffering from dementia. As a health care provider, I think that my role is necessary in healthcare system for prevention and management of healthcare condition of patients especially to those individuals who are incapable of taking care of themselves. In this report I will share my experience of providing care to an elder person with dementia usingGibb’s Reflective Cycle(Adeani & et. al. 2020).I have provided healthcare service to a 70 years old person who is suffering from dementia. It is a kind of syndrome in which deterioration in thinking, memory and behaviour of individual take place(Midtbust & et. al., 2018). Not only this, in this syndrome ability of person to perform daily task or activities also degrade. REFLECTION Description of the situation As a healthcare provider my main focus is to provide care to elder people with age related problems. One of my patients who is 70 years old is suffering from dementia. But he is a bit aggressive when it comes to change within his daily routine life or activities and many times even suffer from anxiety. But he does not like any kind of change and many times due to these changes he has an anxiety attack. This incident occurred at the time of diagnosis. That time his dementia was not diagnosed and I had no idea about his aggressiveness and anxiety issues. Due to lack in coordination with other team members his diagnosis got delayed for 1 week. As a result, he got a bit irritated and started reacting aggressively, did not cooperate and was not ready to take healthcare service from me. But after communicating with him and completing the diagnosis soon he got normal. But when he was asked to get hospitalized, he got an anxiety attack and again started reacting aggressively. Initially I had no idea why he was behaving in such a manner but after communicating with his wife, slowly I understood that he was not happy with hospitalization decision and got an anxiety attack.
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Feeling of the experience I am a team player and have patience but, in this situation, I was feeling a bit stressed out about this situation which made him more upset. It was becoming a bit difficult for me to reduce his anxiety and make him realize importance of getting hospitalized. At that time, I was only thinking of ways to encourage him so that he can understand that importance of getting hospitalized and ways in which effective treatment can be provided to him. That time I focused upon being patient and calm. Being calm helped me in getting relaxed and focused upon creating a clam environment where only me and his wife were present. I gave a brief overview and knowledge about disease to his wife and them made him calm down. Evaluation of experience This was a good but a challenging experience because it made me realize how important being calm and patient is when we are dealing with dementia patients. This is because when patients sense stress and tension of healthcare providers then in such case their anxiety can increase but staying calm can help in development of a supportive environment which further help patient to ease themselves and reduce their anxiety level(Jansen & et. al. 2017). I also realized that patience helps dealing with aggressive patients in a much better manner(Adeani & et. al. 2020).Some of the main positive things of my experience where I understood importance of family members in care plan, importance o remains calm and patient while dealing with older patients with dementia. But there some negative things associated with my experience as well i.e. due to lack of coordination in team members diagnosis was not done on time which frustrated the patient and increased his aggressiveness. Analysis of the situation After analysing this situation, I think that there were some things that did not go well and could have been improved. Team work is one of the most important things when dealing with provision of healthcare service to patients, especially elder patients suffering from disease like dementia. Team work not only helps in providing required healthcare service to patients but it also helps in enhancing satisfaction level of patients as well(Chen & Lin, 2019). In this case well effective team work and coordination between other team members would have helped in early and timely diagnosis which would have further helped patient in having patience(Jansen & et.al, 2017). In this situation I did not expect such kind of lack of coordination between my other team members. This lack of coordination resulted in delay in diagnosis which further resulted in
increasing aggressiveness of the patient.But one of the positive things of this experience is that it helped in understanding importance of involving family members or close member of patient in care plans they can help in providing service to patient in a proper and effective manner. Conclusion From this experience I have learnt that there are three most important things that are required to be focused upon that helps in providing excellent health service and facilities to patients(Tarter & et. al. 2016). These are remaining clam, enhanced patience and team coordination. When we are dealing with elder patients who are above 65 years of age, patience is one of the most important things as such patients easily get irritated. It is important to remain clam and patient in front of such individuals(Krupić & et. al. 2018). In this case patient was 70 years old and in addition to this he was suffering from dementia. In addition to this he was already aggressive and had anxiety problem. Lack of coordination between team members delayed high diagnosis and lack of calmness and patience in me resulted in his increased aggressiveness(Dooley & et. al. 2020). Action plan This experience has helped in bringing improvement within myfuture practice as a health care provider. In fact, I have developed an action plan so that I can easily deal with similar situation future. I have also brought some changes within my way of deal with elderly patients.I will focus upon adopting a team development model like Tuckman’s team development model or Belbin’s team role model so that all the roles and responsibilities of all the team members are clear to them(Pinkert & et. al. 2018). This will further help in development of coordination between team members this will help in provision of time and appropriate service to patients. I will also attend classes so that I can learn to remain calm in any kind of situation and deal with every patients in a cool and calm manner with patience.
REFERENCES Books and Journals Adeani, I. S., & et. al. (2020). Using GIBBS reflective cycle in making reflections of literary analysis.Indonesian EFL Journal (IEFLJ).6(2). 139-148. Chen, M. C., & Lin, H. R. (2019). The lived experiences of elderly dementia patients in Taiwan.International journal of mental health nursing.28(3). 784-792. Digby, R., Lee, S., & Williams, A. (2017). The experience of people with dementia and nurses in hospital: an integrative review.Journal of clinical nursing,26(9-10), 1152-1171. Dooley, J., & et. al. (2020). Urgent care for patients with dementia: a scoping review of associated factors and stakeholder experiences.BMJ open.10(9). e037673. Ekra, E. M. R., & Dale, B. (2020). Systematic Use of Song and Music in Dementia Care: Health Care Providers’ Experiences.Journal of Multidisciplinary Healthcare,13, 143. Jansen, B. D. W., & et. al. (2017). Exploring healthcare assistants’ role and experience in pain assessment and management for people with advanced dementia towards the end of life: a qualitative study.BMC Palliative Care,16(1). Krupić, F., & et. al. (2018). Experience of registered nurses in assessing postoperative pain in hip fracture patients with dementia.Med Glas (Zenica),15(1), 75-80. Midtbust, M. H., & et. al., (2018). Perceived barriers and facilitators in providing palliative care for people with severe dementia: the healthcare professionals’ experiences.BMC health services research,18(1), 1-10. Moonga, J., & Likupe, G. (2016). A systematic literature review on nurses’ and health care support workers’ experiencesof caring for people with dementia on orthopaedic wards.Journal of clinical nursing,25(13-14). 1789-1804. Pinkert, C., & et. al. (2018). Experiences of nurses with the care of patients with dementia in acute hospitals: A secondary analysis.Journal of Clinical Nursing.27(1-2). 162-172. Sekarwinahyu, M., & et. al. (2019, February). Development of problem based learning for online tutorial program in plant development using Gibbs’ reflective cycle and e-portfolio to enhance reflective thinking skills. InJournal of Physics: Conference Series(Vol. 1157, No. 2, p. 022099). IOP Publishing. Tarter, R., & et. al. (2016). Pain in hospice patients with dementia: the informal caregiver experience.American Journal of Alzheimer's Disease & Other Dementias®.31(6). 524- 529.
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