Principles of Effective Communication and Organisational Communication

This report discusses the principles of effective communication and different forms of organisational communication. It also includes theories of organisational communication and strategies to overcome communication barriers.

Report

Abstract
Communication is most important aspect for an organisation or an individual as it allow
them to convey their message to others. For this it is essential to ensure that there is clarity and
Conciseness in message and it does not include any form of unnecessary details. This report
includes principles of effective communication and purpose of different form of organisational
communication. In addition with this theories of organisational communication and the way to
which barriers of communication can overcome are also included in this report.

Table of Contents
Abstract............................................................................................................................................2
INTRODUCTION...........................................................................................................................1
Literature review..............................................................................................................................1
Analysis and discussion of all questions..........................................................................................3
Recommendations............................................................................................................................3
Conclusion.......................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Communication is defined as a process of exchanging of information with different
measures from one person to other or to group. With the help of effective communication
practices one can effectively able to transfer or communicate their message to other. In this
strategy and right communication tool play most important role through which communication
process can be done in effective manner (Valentinova and Rybakov, 2020). In this report format
of discussions has been made on theories of organisational communication along with the barrier
of communication with strategies to resolve them. In addition to this report include principal as
well as purpose behind different form of organisational communication. Along with this, report
include principles of effective communication in order to make significant increase in practices.
Literature review
According to Weber’s Classic Organizational Theory of Fixed Structures, this theory mainly
emphasize upon the need for hierarchical structure of power as it recognise importance of
specialisation and division of labour. According to Weber theory it is essential for LONDON
UNDERGROUND to have clear set of define roles as well as responsibilities in order to have
structured and clear communication, as is there is no scope for confusion in messages that are
being sent from organisational top management to bottom (Shen and Thompson, 2020). This
theory is also known as bureaucratic theory as it mainly stressed upon form distribution of power
and strict rules. In this it is essential for an organisation to have ideal bureaucracy in which each
and every individual get treated on a equal way and work and responsibilities are clearly divided
between individual and team as per according to area of expertise. According to this theory
organisational management is required to have a defined heretical management system
effectively organisation to have clear communication and division of labour. According to the
view point of Henri Fayol, Fayol’s principles of management classical theory of organisational
communication states that it essential for an organisation to have certain principles of
management like unity of direction, unity of command, authority, order, subordination of
individual interest to general interest and scalar chain (Ferrari, 2020). According to fayol theory
organisation is required to limit their communication to specific and clear words for task design
and implementation.
1

It has been evaluated according to Ellwood, 2020 communication can be affected by
multiple barriers and can further affect accomplishment of organisational objective in number of
ways. In addition to this they can also impact of on profitability and productivity of organisation.
According to the poster there are some highlighted barriers of communication like
Psychological, language, physiological and physical that is affecting workplace efficiency of
organisation. In order to overcome this there are number of strategies that can be undertaken by
respective organisation through which entity can facilitate effective form of communication in
organisational workplace structure. In terms of psychological barriers it is essential for an
organisation to invest in personal development and internal growth of employees with the help of
effective emotional management structure. While in terms with language barrier in workplace
structure LONDON UNDERGROUND is required to implement a reliable translation service
and provide classes to employees for certain languages that are widely used in entity workplace
structure. In addition with this, with the assistance of visual methods of communication and
usage of plain communication entity can overcome language barrier (Satria and Adek, 2020). If
it is talked about to overcome psychological barriers of communication this can be removed with
having clarity in thoughts. In this organisation is required to provide weekly relaxation exercises
to their employees in order to stable their mental condition. It effectively increases their
productivity and can stimulate their performance at great extent. In order to overcome physical
barriers of communication organisation can undertake use of emails and new technologies like
messaging app, communication app in order to get immediate answers of question. Thus it has
been identified that by undertaking different strategies and measures respective entity can
overcome barriers of communication in effective manner and can facilitate maximum growth.
The main principle and purpose behind different form of organisational communication is to
strengthen problem solving, conflict management aspects in organisation (Amant, 2020). In
addition to this with the help of effective principles of communication allow organisation to
control employees behaviour in different manners, as communication effectively aid entity in
controlling functions of management. Along with it has been identified that principles of
communication helps in socializing that increase facilitation of ideas, knowledge and talent in
workplace structure. In addition with this main purpose behind different form of organisational
communication is to improve performance of employees and accomplish organisational
objectives in a well defined manner. In addition with this, with the application of seven
2

principles of communication that are principles of clarity, principle of attention, principle of
feedback, principle of Informality, principle of consistency, principle of timeless and principles
of adequacy in workplace structure (Maynard, 2020). It allow respective organisation to
effectively enhance employees efficiency and can undertake organisational practices in a well
defined manner.
Analysis and discussion of all questions
It has been evaluated that in respective entity management ensure that there is effective
communication practices like active listening, confidence, giving and receiving feedback on
continuous manner, clarity in message, open mindedness (Satria and Adek, 2020). In addition
with this it has been evaluated that comparative to others entity undertake use of plan and
strategies to utilise right communication tools and communication software like group chat,
cloud technology, emails to create dynamic environment in order to boost productivity as well as
creativity of employees. In addition with is comparatively to other organisation respective entity
ensure that they encourage employee engagement in effective manner. It is one of the most
effective measures that facilitate effective communication and also encourage collaboration
among staff members at different departments of LONDON UNDERGROUND workplace
structure with the help of special meetings for Q&A sessions in order to increase efficiency of
communication process.
Recommendations
According to the evaluation, it is recommended to individual or organisation to undertake
different measures of communication. In this, it is essential for sender to mainly rely on visual
aids in order to influence attention of receiver. Along with this by mastering the art of timing
communication process can be effectively improved, as if message that sender wants to convey
to the receiver is time effective then it can be understood in efficient manner. In addition with
this it is also recommended to ensure transparency in communication process and build trust with
receiver that can be employees or audience, as it allows entity to effectively communicate the
message. Further it is recommended to ensure that message must be concise and does not include
any form of unnecessary detail. Along with this feedback is also one of the most important
aspect that are required to be ensure by sender, along with this individual are also recommended
to have openness’s of communication and modify message as per according to audience need in
3

order to be convey message effectively. Thus, by having concern towards all these measures one
can effectively able to convey their message to target audience or can ensure effective
communication in organisational workplace structure through which accomplishment of
determine goals of LONDON UNDERGROUND can be ensured in a well defined and effective
manner.
CONCLUSION
As per the above mentioned report it has been concluded that communication is termed as a
practice in which information is send to one individual to other or to group. This process can be
effectively maximised with use of effective communication tool and theories of organisational
communication. In addition with this with the help of effective principles of communication
accomplishments of goals can be ensured in a well defined and effective manner. Theories like
classical organisational theory of Weber and fayol principles of management classical theory of
organisational communication can effectively increase communication process efficiency. It
allow sender to convey the message to audience and strengthen their internal communication
structure in a well effective manner.
4

REFERENCES
Books and Journals
Ellwood, F., 2020. Golden Rules of communication. Dental Nursing, 16(1), pp.10-12.
Amant, K.S., 2020. The five principles of research in culture, communication, and
design. Intercom.
Maynard, L., 2020. Fundamental Principles of Effective Symptom Management in Neonatal
Palliative Care. In Neonatal Palliative Care for Nurses (pp. 231-253). Springer, Cham.
Pearson, M.M., 2020. Transformational leadership principles and tactics for the nurse executive
to shift nursing culture. JONA: The Journal of Nursing Administration, 50(3), pp.142-
151.
Tanis, C.J., 2020. The seven principles of online learning: Feedback from faculty and alumni on
its importance for teaching and learning. Research in Learning Technology, 28.
Shen, E.P. and Thompson, R., 2020. Effective Perioperative Consultation. In The Perioperative
Medicine Consult Handbook (pp. 7-11). Springer, Cham.
Sadow, L., 2020. Principles and Prototypes of a Cultural Dictionary of Australian English for
Learners. In Studies in Ethnopragmatics, Cultural Semantics, and Intercultural
Communication (pp. 165-190). Springer, Singapore.
Freese, M.D. and Shramko, L., 2020, March. The Principles of ESL Course Design in the Liberal
Arts and Sciences Educational Environment. In Proceedings of the Conference
“Integrating Engineering Education and Humanities for Global Intercultural
Perspectives” (pp. 449-456). Springer, Cham.
Satria, D. and Adek, M., 2020, March. The Study of Five Rhetoric Principles in Indonesian
President’s Speeches. In 3rd International Conference on Language, Literature, Culture,
and Education (ICOLLITE 2019) (pp. 58-61). Atlantis Press.
Valentinova, O.I. and Rybakov, M.A., 2020. Basic Principles of Analysis of the Inner
Determinant in Linguistic Systemology.
Swayamsiddha, S., 2020. Bio-inspired algorithms: principles, implementation, and applications
to wireless communication. In Nature-Inspired Computation and Swarm Intelligence (pp.
49-63). Academic Press.
Ferrari, L., 2020. Principles of the Pediatric Perioperative Surgical Home. Gregory's Pediatric
Anesthesia, pp.312-322.
5