Improving Organizational Performance through Human Resource Management
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This report discusses the importance of human resource management in improving organizational performance. It explores the tools and techniques that can be used to enhance performance, the role of employee well-being in motivation and performance, and includes a PESTLE analysis for the INUB organization.
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Report based on a case study 1
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Table of Contents Table of Contents.............................................................................................................................3 INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 Include a PESTLE analysis for the organisation as an appendix for your report........................4 CONCLUSION................................................................................................................................5 REFERENCE..................................................................................................................................6 2
INTRODUCTION Human resource management is the important aspects for any organization as it is used to planning, directing, and managing the people at the workplace for the purpose of running and managing the organizational activities. If all functions and human being are placed at right place then it will a opportunity for organization to grow and run their business effectively. The human resource management is playing the important role as it identify the needs of people who works in the organization and solve their problems by suggesting right method and solution which can help to regulate and operate the business effectively (Hill, 2019). In other words, human resource management is the strategic approach of identifying and managing the people and motivate them for the purpose of getting the work done and accomplishing the organizational goals. To understand about this, INUB is the given case study that is a local training provider based in Bolton, has relatively small number of employees who are working with traditional personnel development. The senior management of such organization have identified that it needs to improve the organizational performance for company using different tools and techniques which can help rod develop the organizational performance. The report covers tools and techniques for improving organizational performance, role of employee well being in improving motivation and performance and the PESTLE analysis which used to analysing organizational performance. MAIN BODY Overview of the case study INUB is a local training company located in Bolton with a small staff that previously worked with a conventional HR department. Senior management has recognized the need to increase organizational efficiency in order for the business to grow, and they have recently discovered the value of Human Resource Management methods and techniques.They'vehired a new Human Resources Manager and given them the task of reshaping the company's People feature, with a focus on enhancing employee morale and motivation. The management is playing the important role as it identify the vacancy and recruit the employees accordingly which can help to maintain the higher performance and productivity effectively. The management is only one who organise and arrange the human resource at the right place and perform the specific role effectively (Mahdavi and Tahmasebi, 2019). The aim of the INUB is to provide the proper training and development programme to their staff who are working and build their career in 3
upcoming period which can help to attain the higher productivity and profitability effectively. The answers of the questions are presented as: What tools and techniques will help improve organisational performance? A team is defined as group of people and individual who works collectively for the purpose of achieving common goals. Team development theory is used by organization for arranging and managing the human resources which can help to develop the organizational performance. It can be seen that each member of team is valuable to the common goal as they have set of skills, abilities and task which used to perform the specific roles and responsibilities. It is important for organization that their all employees works collectively as it understand the goals and keep their opinion individually in front of all which can help to make the right business decision and attain the higher performance effectively (Breckenridge and et.al., 2019). In relation to INUB, team development is required to arranging and organising the human resources who get ready to work and accept the new technology which can help to managing the higher performance and profitability effectively. The management of selected organization can be use different tools and techniques for improving their performance that are as explained below: Training –This can be explained as effective tool which can be use by organization for the purpose of developing people at the workplace. This can help to increase the business performance and profitability by managing all resources. Training is important as it introduce new method of working and get ready to all employees to adopt new technology which can help to get higher performance. In context to INUB, training technique is used by management for providing the training to their employees which can help to accept the new technology and process for improving skills and organizational performance. This method includes developing employeeskillsthroughacombinationoflectures,hands-on-exercises,videos,podcasts, simulations, and individual/group-based assignments. Task/job rotations –Employees can be volunteer to rotate roles with team members and managing the good performance. This is important technique which can be used by employees to developingtheirskillsbyrotatingthetaskandjobrolesthatcanhelptodevelopthe organizational performance. The management of INUB, can use this technique by completing task and rotating job effectively (Khan and Millner, 2020). Coaching–Whentalkingaboutemployeesdevelopmentthencoachingisalso considered as effective tool that can be used by people for enhancing their skills and abilities in 4
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particular area. The employees who works in INUB, use coaching for understanding the task and developing their skills for the purpose of managing higher productivity. On-the-job development –Employees who have attended basic training by using technical skills and operating a machine while working can develop their skills. This can help to managing all functions and activities effectively. This supports learning process and maintaining the higher performance by using job opportunities (Piccininni and et.al., 2020.). The role of employee wellbeing in improving motivation and performance. Motivation is the process and driving factor for willingness, action and goals which is used by individual to motivate and inspire the people who can accept the challenges and develop the business performance. This is important for management to understand what needs to do and how to engage employees in organizational working which can help to maintain the higher productivity. in other words, motivation is the process of initiates, guides, and maintaining the goal oriented behaviour which can help organization to developing the business performance. Employees is playing an important role as it understand the goals of organization and give their contribution to accomplish the organizational goals and objectives. To engage with organizational goals –The employees of INUB organization is playing an important role as engager in which each employee is required to engaged with organizational goal and give their contribution to complete the task which can help to develop the motivation and business performance (Eliyana and Ma’arif, 2019). Team worker– The employees of organization also plays role of team workers in which all employees is required to work collectively that can help to develop the business performance and attain higher productivity. In context to INUB organization, employee is playing important role of team worker in which all employees are required to perform all roles and responsibilities which can help to develop the organizational performance. Good performer– The another role of employees is good performer which is playing by employeesoftheorganizationbyorganisingandmanagingthebusinessactivities.The employees of INUB understand their roles and responsibilities clearly and maintain the good performance which can help to attracts the larger number of customers and attain the higher profitability (Li, and et.al., 2019). Panning –The employees also perform a role of good planner in which it formulates effective planning according to business situation and arrange the human resources accordingly 5
which can help to complete the task in certain period of time which can help to organising and arranging the human resources and getting the work done effectively. From the discussion it can be evaluated that employee are the back bone of organization as it understand goals and contribute in each activity that can help to increase the business performance and maintain higher profitability. All staff works collectively by analysing their skills and abilities which can help to perform the roles and responsibilities clearly. This also motivate the employees to work hard and provide the positive results. This also used new technology as employer provide the training which enhance their capability to accept the changes and attaining the higher performance. Employers and staff collaborate on a regular basis, but their positions and responsibilities are vastly different. Despite technological advancements that have made business more accessible and effective, these predominant roles and responsibilities have remained relatively constant over time. Include a PESTLE analysis for the organisation as an appendix for your report. PESTLE Analysis – This is a framework which states the external environment that used to analysis the environment and affected the organization positively and negatively. The PESTLE analysis of INUB organization explained below: Political –This can be explained as political stability, tax rates, fiscal policy and others which affects the organizational performance. In context to INUB training institution, tax rates are high in Bilton that can be create the challenge in running a business and it affect the organizational productivity negatively. Economical–Thisinvolveseconomicgrowth,exchangerates,unemploymentrates, inflation rates and interest rates that affects the organization productivity. In relation to INUB organization, inflation rate is high that create the challenges for organization which affected the organizational performance and profitability (Apoorva, 2019). Social –This can be explained as population growth, distribution rate, age, lifestyle attitude, health and safety, and cultural barriers that related to business. In Bilton, population growth rate in increasing day by day where it become important for organization to provide training to their staff who works at the workplace and manage the organizational performance. on the other side, changinginlifestyleofpeoplecratenewrequirementforpeoplewhichaffectedthe organizational performance by increasing cost. 6
Technological –This is important factor for any organization to adopt new technology and innovation which can help to develop the organizational performance and profitability. In contexttoBilton,newtechnologyandinnovationintroducedbymanagementintheir organization which can help to develop the skills and abilities of employees and get them ready toacceptthechangeswhichcanhelptodeveloptheorganizationalperformance.The management also understand what new technology should be introduce and bring the innovation which can help to maintain the higher performance. Legal –This can be explained as laws and regulation such as discrimination law, copyright, patent, consumer protection law, employment law, and others which are important to follow by organization as it helps to build the employees and employer trust which can help to manage the all activities and performance. In relation to chosen organization, management has followed employment law, health and safety law and consumer protection law which can help to managing the business activities and performance effectively. Environmental –This can be explained as regulations which is related to environment and needs to consider while running a business. INUB is the medium size organization that focuses on environmental aspects, and climate change which can help to operate and regulate the business effectively. This also helps to maintain the higher performance and profitability with the help of all aspects (Rivers and Hahn, 2019). From the all above it can be evaluated that all factors are related to organization and needs to consider while running the business. This might be affects the business positively and negatively as it bring the new technology, innovation, climate change, rules and regulations and others which can help to operate and run the business effectively and maintain the higher performance. CONCLUSION From the report it can be concluded that Human resource management is the needed function in organization as it used to organising, managing, directing and controlling the organizational functions. Employees are always motivated to push themselves in order to demonstrate that they are performing diligently. Trying to skip lunch, sleeping less, and otherwiseimmersingyourselfinyourwork“proves”yourcommitmenttoit.Ineach organization employees is the only one who contribute in each functions and supports to handling the project timely. 7
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REFERENCE Books and journal Hill,S.,2019.Peopleandquality.InHumanResourceManagement:Peopleand Performance(pp. 89-103). Routledge. Mahdavi, A. and Tahmasebi, F., 2019. People in building performance simulation. InBuilding performance simulation for design and operation(pp. 117-145). Routledge. Breckenridge, J. D., and et.al., 2019. Do people with chronic musculoskeletal pain have impaired motor imagery? A meta-analytical systematic review of the left/right judgment task.The Journal of Pain.20(2). pp.119-132. Khan, N. and Millner, D., 2020.Introduction to People Analytics: A Practical Guide to Data- driven HR. Kogan Page Publishers. Li, C., andet.al.,2019. An empiricalinvestigationon therelationshipbetween ahigh- performance work system and employee performance: measuring a mediation model through partial least squares–structural equation modeling.Psychology research and behavior management.12. p.397. Apoorva, M., 2019. Impact of Teamwork on Organisation Performance.no,2, pp.2-4. Rivers, A. M. and Hahn, A., 2019. What cognitive mechanisms do people reflect on when they predict IAT scores?.Personality and Social Psychology Bulletin,45(6), pp.878-892. Eliyana, A. and Ma’arif, S., 2019. Job satisfaction and organizational commitment effect in the transformationalleadershiptowardsemployeeperformance.EuropeanResearchon Management and Business Economics.25(3). pp.144-150. Piccininni, M., and et.al., 2020. Performance of risk prediction scores for cardiovascular mortality in older persons: External validation of the SCORE OP and appraisal.PloS one.15(4). p.e0231097. 8