Report On Communication Theories & Methods Involved In Process | ICT

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Added on 2020-02-05

Report On Communication Theories & Methods Involved In Process | ICT

Added on 2020-02-05

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Report On Communication Theories & Methods Involved In Process | ICT_1

Table of ContentsINTRODUCTION...........................................................................................................................31.1 Applying relevant theories of communication......................................................................31.2 Uses of communication skill which is used in residential health care home. ......................41.3 Reviewing methods of dealing with inappropriate interpersonal communication................41.4 Analysing strategies for supporting user of residential care home.......................................5Task 2 ..............................................................................................................................................52.1 Explaining the way communication process is influenced by values and cultural factors. .52.2 Explaining the influences and the impact of legislation charters and codes of practices.....62.3 Effectiveness of organizational systems and policies in order to promote goodcommunication practice..............................................................................................................62.4 Ways for improving communication process in health and social care settings..................7Task 3 ............................................................................................................................................83.1 Use of standard ICT software packages to support work....................................................83.2 Benefits of ICT in health and social care in order to provide services to users....................93.3 Legal consideration on using ICT and impact on health and social care............................10CONCLUSION..............................................................................................................................10................................................................................................................................10References .....................................................................................................................................11

Report On Communication Theories & Methods Involved In Process | ICT_2

INTRODUCTIONCommunication is considered as a process through which an individual can exchangeinformation by speaking, writing or sending messages. This can be achieved into two for eitherverbal of non-verbal. Under verbal communication proper use of words takes place in order toexchange informations. Where under non-verbal informations are exchange using symbols andbody movements. ICT is used to provide reliability and safety in order to provide information.These services are mainly considered in businesses and industrial sector. The present report isbased on the communication theories, methods that are involved for this process by using ICTstandards. 1.1 Applying relevant theories of communicationAccording to the given scenario, social care there are social care workers who are facingproblem related to communication skill at the time of providing health care to a culturally andracially diverse at the residential care home in Tower hamlets. For solving communicationproblem there are different communication theory which can be applied at residential care home.Some of the theories are discussed below:Pavlov's classical conditioning theory: This theory is begin with the idea that dog not need tolearn. For instance, dog do not learn to Act involuntarily at the time when they see food. Hence tshow the behaviour which can be changed according to the environment. In accordance to thistheory if there is less time betwixt responded and stimulus then more rapidly a conditionedresponse could be developed (Barnard, 2010). On the other hand the unconditional response isknown as the event which is originally produces the natural response. At residential health carehome it is important that both service provider and user respondent frequently.Piaget theory of connective development: This theory explain the development and nature ofintelligence of human being. This theory is reorganisation of a mental process which result ingrowth of person according to age. This theory can be used at health and social care home whereservices provider can be provide conductive environment in order to their growth anddevelopments. In this theory there are different stages which are very effective for developmentof employees (Bryan, 2009). By using those stages training and development facility can beorganised so that diferent service provider can learn a lot from them

Report On Communication Theories & Methods Involved In Process | ICT_3

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Report On Communication Theories & Methods Involved In Process | ICT