Project Management and Contract Claims

This assignment delves into the critical aspects of project management within the construction sector. It examines core project management concepts as outlined in the PMBOK Guide and highlights their relevance to managing contractual claims effectively. The assignment emphasizes the importance of clear communication, negotiation skills, and conflict resolution strategies in mitigating disputes and achieving successful project outcomes. It also explores relevant case studies and real-world examples to illustrate best practices in handling contract claims.

Running head: CONSOLIDATED PORTFOLIO
Consolidated Portfolio
(Reflective writing)
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction......................................................................................................................................3
Learning Outcome 1........................................................................................................................3
Summary......................................................................................................................................3
Evidence......................................................................................................................................3
Learning Outcome 2........................................................................................................................3
Summary......................................................................................................................................3
Evidence......................................................................................................................................3
Learning Outcome 3........................................................................................................................3
Summary......................................................................................................................................3
Evidence......................................................................................................................................3
Learning Outcome 4........................................................................................................................3
Summary......................................................................................................................................3
Evidence......................................................................................................................................3
Learning Outcome 5........................................................................................................................3
Summary......................................................................................................................................3
Evidence......................................................................................................................................3
Learning Outcome 6........................................................................................................................4
Summary......................................................................................................................................4
Evidence......................................................................................................................................4
Conclusion.......................................................................................................................................4
References........................................................................................................................................4
Appendix..........................................................................................................................................4

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Introduction
The purpose of this report is to present a reflective writing on the learning that I have
gained in my session of weekly portfolios. This report presents the thoughts that I have gained
after the classes. This report shows all the six relative topics that I have learnt in each week. The
very first learning outcome explains what I have learnt about the operation of complex and
diverse non-government and government project contractual that is relevant to the ranged of ICT,
build agreements, and managed services. Second learning states about the common arguments
using the logic, influence and persuasion factors that could be commonly applied to the
competing or/and conflicting stakeholder agendas. Third learning is all about what I have learnt
with respect to the methods of project, conflict management, project negotiation, and stakeholder
engagement into the project and how to relate them with the consisting asset lifecycles and
technology standards. Similarly fourth fifth and sixth outcomes have been reported in the report
that could explain my learning through my perspective.
Learning Outcome 1
In the very first week, I get to know about the commercial planning that how techniques
used in commercial planning for the implementation of policies and strategies for building a
commercial project in a successful manner. I also learnt about the commercial project that
includes establishment of buildings where commercial works could be carried out. Another
concerning topic was commercial project management and commercial planning that helped me
in understanding the importance and impact of better planning. Their role is much important in
the success of the project. I learned about the essential keys that are vital in successful
participation in large projects. The participants should have extra knowledge on related topics

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and I also get to know how much important is the communication and cooperation between the
individuals for the successful deployment of the project. It is also important that ethical issues
should be taken in account while targeting the goals and I interest should be identified at the very
early stage before deploying the project.
Following these objectives, I also get to know the importance of negotiation and time
delay in the negotiation between the stakeholders. The negotiation between the UK government
and government of France let me conclude that the negotiation should be of a good level, it
should take time but not much delayed as it could lead to conflicts between the stakeholders. A
better and time taking negotiations could lead to the possibilities of eliminating certain conflicts
that might affect the success of the project.
Summary
I have learnt so many objectives related to the successful deployment of the commercial
planning and commercial projects including the role of the project management and planning
objectives. I have also learnt the importance of cooperation and communication including how to
implement ethical issues with respect to the project.
Evidence
Peña-Mora, F. and Tamaki, T., 2001. Effect of delivery systems on collaborative negotiations for
large-scale infrastructure projects. Journal of Management in Engineering, 17(2), pp.105-121.
Learning Outcome 2
Moving forward I get to know about the importance of communication between the
stakeholders and how important is this agenda in relevance to the success of a project. I get to
know about the consequences of the communication or negotiation in a positive manner.

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Successful negotiation includes proper cooperation and coordination of understanding between
the individuals involved in the negotiation. In the collaborative negotiation methodology,
cultural dimensions of the participants does impact the flow and success of the project as
representatives from different background might feel conflict to represent the other background.
Types of contract that is being negotiated plays an important role as, the results that are deriving
after the negotiation might impact the performance of the suppliers that in return will impact the
ability of the contractor to produce and develop a system with specific requirements. The main
understanding behind these researches let me know that communication and negotiation at
certain topics could led to the elimination of certain conflicts that might affect the growth of any
project and by correct methodology and procedure we can eliminate the conflicts and lead the
project to a grand success.
Summary
Negotiation between the stakeholders on their respective agendas with correct
methodology and influence could minimize the impact of conflicts and led to the better
communication and successful implementation of the project. Types of contract is also a
considering factor for eliminating the facts related to the conflict or types of conflicts that might
rise between the stakeholders due to misunderstanding and mismatched thoughts on a particular
point or objectives.
Evidence
PMI., 2013a.A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th
Edition. USA: Project Management Institute.

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Learning Outcome 3
This part was very interesting for me where I get to know about the methods for
negotiating in the project, stakeholder engagement and conflict management across the projects
consisting of variety of asset lifecycle and technology standards. I get to learn that some of the
questions related to the cultural dimensions and project negotiations seem to be the relevant
topics that could raise the conflicts between the stakeholders that have particular contribution to
the project. Negotiation can be referred to bringing everyone to the particular point of thought for
the betterment of the whole project and to bring success to the project. Conflict management can
be the best approach to solve the objectives related to the conflicts arising between the
stakeholders on the agendas from their perspective. It could help the individuals to solve the
issues or bargain the issues to a point where the overall gain will reflect the success of the
project. I also learnt that engagement of stakeholders does not mean only engaging with words or
work rather word and work of the respective individuals should be contributed in the project
management processes and present their crucial thoughts and thinking on the particular
objectives related to the deployment of the project and make it successful.
Summary
Overall, it can be concluded that negotiating the project and stakeholder engagement as
stated above could be the part of the conflict management across the project, as conflict
management covers all the aspects related to the involvement and contribution of the stakeholder
engagement while negotiating the project. Conflict management could lead to the positive
possibilities for eliminating the conflicts between the stakeholders that might affect the project.
Evidence
Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.

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Learning Outcome 4
This week was helpful in understanding the facts related to the methods that could be
helpful in indentifying the inconsistent objectives that could be helpful in managing the
communication between the stakeholders. I have compiled the communication and cooperation
methods that are relevant to the topics that I have discussed above or not. I get to know that they
were certainly relevant to the topics that have been discussed above and cooperation and proper
communication is the key to the development of very good and effective relationship between
the key stakeholders. It was relevant because the success of the project can be described as
proportional to the good behavior and relationship between the stakeholders and they could
manage themselves according to the nature of the complexity between them. I also understand
that participating in the conflict management and considering the objectives of the both side
could be helpful in highlighting the areas or sectors where the conflict is arising. I get to know
that focus could be given on those particular areas in manner to bargain the possibilities. Project
management frameworks and standards could be helpful in a project that could be utilized to
involve analysis of various ways of commercial procurement and negotiation of the operations
that are being conducted in the project management. I learnt how contract law can be helpful in
reconciling and identifying the conflicting and inconsistent drivers and the objectives that could
be helpful in maintaining, developing, and managing the relationships with the key stakeholders
and also communication between them.
Summary
This week was profitable for me in understanding the objectives corresponding to the
methods of negotiation in the project on the drivers that might provide positive responses in

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maintaining the proper communication with the stakeholders. I also understand the impacts
related to the negotiating projects and eliminating conflicts.
Evidence
PMI. 2013a.A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th
Edition. USA: Project Management Institute.
Learning Outcome 5
After the research, I get to know that the questions that had been asked in the first week
were relevant as those could lead to the alteration in budget estimation, productivity might start
declining, and event the project could end. Following week I understand how project delay could
be affecting the budget of the whole project and this could be a very big issue for the completion
of project according to the plan. I also learnt that this might lead to the dissatisfaction among the
customers and related consumers regarding their roles and responsibilities in the project. It was
also very clear to me that delaying the project could cause various issues in many secytors
regarding the loss of monetary among the employees by their respective leaders or higher grade
employees that will be responsible for their productivity as well as it could also lead to decline in
the productivity as discussed earlier. It could be described as the greatest issue or cause that
might lead to the involvement of commercial negotiation and the team who is responsible for the
completion of the project will have to prepare a contingency for the mitigation of the issues that
are budding due to project delay. Based on the learning that I gained, it can be said that
formation or documentation of project procurement and negotiation documents would lead to the
formation of obligatory and sufficient development of the project integration management. I can
also refer that the Project Negotiation in Private and Government organization will be willing to

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establish the use of surrogacy planning in manner to improve the objectives that have been
performing within the project integration management.
Summary
It can be summarized in a small manner that learned the consequences of the project
disruption, alteration, delay, and changes in planned activities. I have also learnt the methods for
claiming liquidated damage, variations, arbitration, and contract entitlements.
Evidence
Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition.
Hoboken, USA: John Wiley & sons.
Learning Outcome 6
After the completion of all my courses, I get to know that the project agreements and
contracts could be very much helpful in serving the purpose of the project negotiation in a
private or a government organization. I learnt how stakeholder documents and project progress
could be helpful for evaluating the concepts of the avoidance of the provide conflict solutions
through the negotiated resolutions. The objectives that need to be involved in the solutions for
the operation activities within the project of commercial negotiation are contract documents, the
negotiation, and the agreement methods of final offer arbitration. I learned about the tools that
could be helpful in learning and resolving the issues related with the problems for which there is
compromise, conflict, confront and use power. The initial step should be to get a clear
understanding of the interest. Then the people in the negotiation must communicate in an
effective manner. Identification of alternatives plays a major role. The commitments that are
made by the people needs to be maintained and followed. There must be proper communication.

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According to me there should be a particular agreement and negotiation between the
stakeholders that is proper and suitable for the project and could be implemented within the
organization for future. This could be helpful in manipulating all the stakeholders towards a
single thought and could be helpful in minimizing the conflict to the extent level in future. The
types of conflict that might arise during the execution of the project could be declined or
minimized to the extent level through the NCTP form of procurement.
Summary
Based on my learning it can be summarized that I have learnt about the project
management tools and now capable of evaluating the project management tools that could be
helpful in avoiding or providing the conflict resolution through the practice of negotiated
solutions.
Evidence
YouTube. 2017. Negotiation. [online] Available at: https://www.youtube.com/watch?
v=1FeM6kp9Q80 [Accessed 14 Sep. 2017].
Conclusion
Based on the above report it can be concluded that I have learnt many things related to
the better communication and project negation with the stakeholders. This report explains how I
will be applying my learning in the real world and how I would tackle the obstacles that will be
laid ahead me while executing any project. The most important aspect for the success of any
project can be referred to the collaboration between the team and team members. However, this
could only be achieved by eliminating conflicts between the stakeholders that might lead to the
delay in the project completion. According to me the most important aspect in the project

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negotiation is that I will have listen everybody and I will have to make everyone listen about my
thoughts and if they does not matches we should bargain by considering the project success.
There are many consequences of the project delay that could be eliminated or minimized to the
extent level if extra effort has been given on the project negotiation and better communication
between each stockholder.
References
Banwo, O., Parker, K. and Sagoo, A., 2015, March. Principles of contract claims management—
A review of the Nigerian construction industry. In Industrial Engineering and Operations
Management (IEOM), 2015 International Conference on (pp. 1-9). IEEE.
Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
Bragagnolo, C., Ng, K., Calado, H. and Esteves, M.A.P.P., 2016. Understanding and mapping
local conflicts related to protected areas in small islands. Island Studies Journal, 11(1), pp.57-90.
Das Aundhe, M., Das Aundhe, M., Narasimhan, R. and Narasimhan, R., 2016. Public private
partnership (PPP) outcomes in e-government–a social capital explanation. International Journal
of Public Sector Management, 29(7), pp.638-658.
Gao, H., Yu, T. and Cannella Jr, A.A., 2016. The use of public language in strategy: A
multidisciplinary review and research agenda. Journal of Management, 42(1), pp.21-54.
Kerzner, H., 2013. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.

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Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition.
Hoboken, USA: John Wiley & sons.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Taylor & Francis.
Ojha, S. and Pandey, I.M., 2017. Management and financing of e-Government projects in India:
Does financing strategy add value?. IIMB Management Review.
Peña-Mora, F. and Tamaki, T., 2001. Effect of delivery systems on collaborative negotiations for
large-scale infrastructure projects. Journal of Management in Engineering, 17(2), pp.105-121.
PMI. 2013a.A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th
Edition. USA: Project Management Institute.
Portny, S.E., 2017. Project management for dummies. John Wiley & Sons.
Redpath, S.M., Young, J., Evely, A., Adams, W.M., Sutherland, W.J., Whitehouse, A., Amar,
A., Lambert, R.A., Linnell, J.D., Watt, A. and Gutierrez, R.J., 2013. Understanding and
managing conservation conflicts. Trends in ecology & evolution, 28(2), pp.100-109.
Schwalbe, K., 2015. Information technology project management. Cengage Learning.
Wenham, K. and Wilkinson, C., 2014. How effective project controls can contribute to better
outcomes for contractual claims and disputes (1107). In Mastering Complex Projects Conference
2014 (p. 47). Engineers Australia.
YouTube. 2017. Negotiation. [online] Available at: https://www.youtube.com/watch?
v=1FeM6kp9Q80 [Accessed 14 Sep. 2017]