logo

Integration of e-commerce and m-commerce to the Organization

   

Added on  2020-03-04

8 Pages1702 Words295 Views
Critical Review

Table of ContentsIntroduction...........................................................................................................................................2Detailed of problem description............................................................................................................2Proposed solution..................................................................................................................................2Introduction to e-commerce and m-commerce......................................................................................3Organization business benefits in using e-commerce and m-commerce................................................3Integration of e-commerce and m-commerce to the organization..........................................................4E-commerce supply chain management................................................................................................4Introduction.......................................................................................................................................4Sub-processes functions of the E-commerce supply chain management...........................................5Challenges and protection.....................................................................................................................5Security risks and threats...................................................................................................................5Mitigation Techniques.......................................................................................................................5Conclusions and recommendations........................................................................................................6References.............................................................................................................................................71

IntroductionAn information system is the software that assists the organizations to organize and evaluatedata. Many companies work with huge amount of data, and they have to arrange those data inan appropriate manner. Data are the basic facts or values that are organized in the database.The main purpose of the information system is to covert data into useful information that areused by the managers to make significant decisions. The information system also includesresources for processed or shared information and data and people managing the system(Axelrod, Bayuk and Schutzer, 2009). The main objective of the report is to identify andevaluate the problems related to the information system in Woolworths. Woolworths is one ofthe leading retail supermarkets in Australia. The company sells wide range of products whichincludes clothing, digital products, and food. The company also provides financial servicessuch as loans to the customers, visa cards, and store cards.Detailed of problem descriptionThe issues as it has been identified are related to the service process design issues and theforecasting issues which can be easily seen with forecasting the management of the servicesin an appropriate way. This it is depicted to be showing the development of the participationin the services processes, and also the identification of the customer service is being depictedin the form of illustrating the problems (Chaffey, 2011). The forecasting issues are alsoidentified in this case which helps in declining the performance of the functions carried outby the Woolworths. Proposed solutionThe proposed solution that can be provided in this case is indicating the benchmarking ofservices of Woolworths which will provide the benefit by mitigating the issue in the businessenvironment. Other than this, the invitation to the customers must be provided for the purpose2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Management Information System | Assignment
|11
|2139
|43

Integration of E-Commerce and m-Commerce to the Organization
|10
|1937
|232

Management Information Systems - SBM4203
|5
|1238
|59

Role of E-commerce in making advertising more attractive and authentic to the consumer: A study on Argos
|4
|1467
|234

All about Mobile Commerce | Study
|12
|2358
|20

M-commerce Management Assignment
|14
|3318
|54