Understanding Employee Relations: Challenges and Solutions

MODULE TITLE: UNDERSTANDING EMPLOYEE
RELATIONS
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Executive summary
The paper presents a report concentrating on the topic of the employee engagement. In the
modern economy, most of the businesses are facing challenges related to the state of mind of
the employees. Contemporary studies and the theories also have shown that the state of the
mind of the employees has a huge role to play for the betterment of the performance of the
company. Therefore it is one of the major concerns for the businesses to take care of the
employees of the company. The paper presents a report showing the issues faced by the
company of NHS trust.
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Table of contents
1.0 Introduction:.........................................................................................................................4
2.0 Proposed solutions:..............................................................................................................4
3.0 Summary and conclusion:....................................................................................................8
4.0 Reference list:.......................................................................................................................9
5.0 Personal development plan:...............................................................................................10
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1.0 Introduction:
National Health Service trust is a legal unit which, from the consent of the health department
of any country provides service related to health care. Like all the organisations, these health
care units also face problem related to the employees. These problems consist of the
absenteeism, de motivation of the employees, lack of involvement in the overall business
procedure of the company and the issues related to the change management which is
necessary for the organisation. This paper first presents a report highlighting the issues faced
by the NHS trust and then talks about the problems and the challenges they are facing related
to the employee relations. Lastly, the paper also showcases a personal development plan for
the self assessment of the skills and the techniques of the researcher.
2.0 Proposed solutions:
There are many of the challenges a company face related to the employee relations. In this
case of the NHS trust, the company faces similar problems as well. The job role of the front
staffs of the company is not challenging enough. Costas and Kärreman (2013) highlighted
that lack of challenge in the job role can make the employee de motivated. Apart from that,
the roles are very much monotonous and lack the scope to teach skills to the front staffs.
Consequently, the front staffs find it de motivating and hence leaves the company increasing
its attrition level. Furthermore, the motivation of the existing staffs decreases as well.
According to the theory of human resources, motivation of the employee directly impacts the
performance of the company in which he is working. A de motivated employee will approach
any kind of problem half heartedly and hence their productivity falls. Being the drivers of the
business of NHS, the employee then will have their impact on the performance of the
company (Menguc and Auh, 2015).
Furthermore, most of the business model of the NHS, does not involve the views and the
ideas of the employees. The security and the safely requirements are also not adequate for the
safe operation of the company. As a result the effectiveness of the employee reduces (Bravo
et al. 2017). Consequently, they contribute ineffectively for the company they are working
in. Eventually, the quality of the service provision falls by degrading the reputation of the
company as a health and social care unit.
However these problems can be mitigated if the managers take decisions based on the
theories and the common practices of the health and social care practices. The management
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