Report on Business Analysis of the Holiday Inc.

Running head: Report on Business Analysis of the Holiday Inc.
Report on Business Analysis of the Holiday Inc.
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Report on Business Analysis of the Holiday Inc.
Part B
Stakeholder analysis – objectives and business requirements:
Government as the stake holder;- The government collects the taxes from the company and
also provides loan and grants to the company. Thus ultimately it benefits from the profit of
the company. The taxes earned are again invested back to the societal use. A business is
liable to the society if it is of large scale. The government take the stake to make the trust of
the people who are involved in the company operation and process. The lease, pollution, loan,
legal investment are to be considered by the government authority before approving the loan
and authority paper. The paper work needs to pass through all these the governmental
departments. They are working on the behalf of the citizens. They also have to that the
activity of the company does not affect the community in an adverse manner (Aviation-
safety-bureau.com, 2019).
Customers as the stake holders:- Customers depends completely on the company service.
They are the reason why the company is surviving. They take service or buy product in return
to the price paid. A loyal customer will always have interest in the service of the company
what they give to others.
Employee of the organization:- Be a small or large business an employee become the most
valued stakeholder of the company. They not only services and work for the company but
also maintains the working operation for the organization. They are interest holder for whom
a single change also matters and they can be affected by any management decision. The duty
of the organization is to maintain a positive and productive working environment.
Suppliers: they are provider of the raw material, parts of the machine or may be food and
beverage supplier they are the depend stakeholder. They earn from the company and thus
they are totally interested in the changes or management decision of the organization. The

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Report on Business Analysis of the Holiday Inc.
company has many supplier as their stake holder. The company needs to be fair in
creditability given to them so that at any point they don’t miss their payments (Bridges &
Bridges, 2019).
Financial institution:- They are not only the stakeholder but also the shareholder for large
companies. They give loan to the organization and keep a track of the business performance.
The company can loan only after they have the clear and transparent financial records. They
places the major interest in the company as the amount of financing happens in millions of
dollars.
Shareholders: Rest all the stakeholder who are interested in the companies operation are
highlighted earlier. They form the most important part this enable the organization to perform
a clean and transparent work.
Quality Assurance testing:
Quality Assurance (QA) is an activity of providing an audit process of testing that
everything is in accordance with the applicable requirement, standards and procedures. It is
carried out by independent and learned team of executive management. This should include
good maintenance procedure to meet the regulatory requirements.
The quality assurance of an airline makes sure that every activities included in the
operation of the airline industry is being conducted in accordance with the requirement,
standard and procedures by doing regular audits and inspections (Site, 2019).
There are standards on which the excellence is based some of globally followed are
ISO (International Standard Organization). The ISO 9000 series is for the company to be
identified as an excellent service provider. The ISO 9000:2008 series of standards are based

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Report on Business Analysis of the Holiday Inc.
on eight quality management principles used by the organization to evaluate and improve the
company’s performance based on:
 Customer focus
 Leadership
 Involvement of people
 Process Approach
 System approach to management
 Factual approach to decision-making.
 Mutually beneficial supplier relationship.
The international quality management standard for aerospace industry (AS9100) was
released in November 1999. It is designed for the aerospace industry in a effort to improve
quality and assure the integrity of supplies to the industry. The standard is given to the
companies that is following the standard mentioned above.
The activities that are included are:
 Flight operations
 Maintenance and routine check-up of the aircraft
 Customer grievance addressable.
 Environment pollution check up
 Safety management system
 Internal evaluation
These are done by two way method one internal and the other is by the authority. The
program is tailored in such a way that the all the operations are done without hampering the
work process.