Ethical Considerations in ICT
Added on 2020-04-07
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Running head: TAX BUGSTax BugsName of the StudentName of the UniversityAuthor note
1TAX BUGSTable of ContentsIntroduction:................................................................................................................................................2Background:.................................................................................................................................................2Analysis using Doing Ethics Technique (DET):.........................................................................................3ACS Codes of Ethics:..................................................................................................................................6Analysis using the ACS code of professional conduct:...............................................................................8The primacy of public interest:....................................................................................................8The Enhancement of Quality of life:...........................................................................................8Professional Development:..........................................................................................................8Professionalism:...........................................................................................................................9Violation of the important ACS code relating to the incident:....................................................................9Conclusion:................................................................................................................................................10References:................................................................................................................................................11
2TAX BUGSIntroduction:Ethical dilemma refers to the confusion that may occur due to the ethics of a person,which may give rise to a very complex situation, and this might result in a conflict with someoneelse having a different moral of view. Ethical dilemma can take place within someone at anyinstance of time and at any place. This kind of dilemma might take place due to differentideologies of differ persons and secondly this kind of dilemma is mostly seen in work placesafter seeing a same course of work being repeatedly (Wright et al. 2014). The rules andregulations of a company might not match with the ideology of an employee or the oppositemight also happen which then gives rise to an internal conflict and this finally results in adilemma (that is what actions should be taken and what actions should not to be taken)(Iacobucci et al. 2013). The report is going to discuss about a certain case of ethical dilemmawhere a software developer company makes a new software package for filing income taxes butthe bugs present in the software results in filing of incorrect tax returns. This report alsodiscusses about the ways to overcome this state of dilemma considering the ACS Codes ofprofessional conduct (Burmeister 2013).Background: A software developing company decided to produce a new software packageincorporated all the new tax laws, which can figure out the taxes for both individual and smallbusinesses (Borrás and Edquist 2013). The company expected to receive a large number ofcomplaints, queries, and suggestions, as they knew the software had a number of bugs. Thepresident of the company knew that the program of the software had many bugs and thissoftware is one of a kind. Due to this, the company expected to receive a number of complaints,queries and suggestions for the modification of the company. The company had a disclaimer of
3TAX BUGSresponsibility for errors resulting from the use of the program on its CD. The bugs in theprogram lead to incorrect filing of the taxes leading to penalty for the users. The president of thecompany stated that whoever buys the version 1.0 is aware of the general industry policy. Thepresident of the company knew that the bugs might create problem still the product was lunchedto get reviews about the product which the company could use to upgrade the product in future.Initially the relation between the customer and the company got shattered(Lawrence and Weber2014) and made the customers lose hope on the company.Analysis using Doing Ethics Technique (DET):Proper response from the company could be possible if it follows some rules of DoingEthics Technique (DET)(Miguel 2014). The company should first look into the matter properlyand investigate the reason responsible for the errors of the software, after that they shouldconsider all the ethical and non-ethical points of the decision they are to be take. Besides this,considerations about the consequences of the decision taken by the company on the peoplesinvolved in the situation should be done. Proper statement should be prepared to support thedecision. The company must take some necessary steps to help its customers who have lost theirmoney. This incident is a lesson for the company and they should look for the betterment of thesoftware to avoid such mistakes. Q1. What's going on?The situation which has arisen over here is that the company has launched a softwarecontaining the current taxation laws but due to its failure in the market has made the customerssuffer a lot and also effects the relation with customers (Alrubaiee 2012). Due to incorrect
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