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Report on Commonwealth Bank of Australia

   

Added on  2020-04-07

13 Pages4288 Words57 Views
Running head: ENTERPRISE ARCHITECTURE APPLICATIONSEnterprise Architecture Applications: Implementation of ERP inCommonwealth BankStudent Name:University Name:

ENTERPRISE ARCHITECTURE APPLICATIONS1Executive SummaryThis report is based on Commonwealth Bank of Australia, which is the largest financial institution comprising ofapproximately 37,000 employees with a customer base of around 7.7 million in 1011 branches. The firm isfacing certain challenges with the growth and expansion in their business. The profitability of any organizationdepends upon the proper utilization of resources and technology. The appropriate manner in which theorganization can retain their market value and organizational objectives is to upgrade themselves with latesttechnology and market trends.In Commonwealth Bank, there is already a detailed training system in place fortheir employees and advanced technologies for banking system but the existing system is unable to cater theneeds of customers. Hence, the implementation of ERP in the organization will prove to be helpful as it can beused for integrating as well as synchronizing the different systems that are specific to the system. In this report,the discussions are carried out by determining the business strategy and demonstrating how aligning of IT willhelp to meet business goals of the organization. A strategy map for aligning IT with the business strategy hasalso been designed to illustrate upon the timeframe required for such change of technology within theorganization. Keywords: IT Alignment, Business Strategy, Commonwealth Bank of Australia, ERP, SAP Platform

ENTERPRISE ARCHITECTURE APPLICATIONS2Table of ContentsIntroduction...........................................................................................................................................................3Application.............................................................................................................................................................3Strategy Map..........................................................................................................................................................4IT drivers and objectives.........................................................................................................................................6IT Strategy Map......................................................................................................................................................8Conclusion..............................................................................................................................................................9References...........................................................................................................................................................10

ENTERPRISE ARCHITECTURE APPLICATIONS3IntroductionThis study is focused on an organization from banking sector “Commonwealth Bank” which is the largestfinancial institution of Australia having a huge customer base of around 7.7 million. This report will deal withthe analyzing the present challenges that are being faced by the organization and the role that can be playedby IT to resolve the issues. The business strategic goals through IT alignment are developed in context to theorganization for demonstrating on the benefits that will be achieved by the organization. Further, discussionsare carried out on applying business strategy to the selected business type. The continuous availability ofbusiness services is an essential requirement for almost any large financial institution. The core bankingoperations of the organization can be transformed to ERP platform for providing excellent customer service.Hence, this study will reflect on importance of aligning IT with the business strategy for the organization. ApplicationThe business strategy of Commonwealth Bank is basically customer oriented that means they are orientedtowards providing excellent customer service. From study on this organization, it has been identified that thereare various problems being faced due to the existing systems therefore Commonwealth Bank of Australia (CBA)should adapt technological advancements to gain a competitive advantage [15]. The implementation of ERPcan help to resolve existing issues within the organization. The current framework had numerous applicationsrunning all the while to fulfill the prerequisites of the clients. Be that as it may, those applications had a fewvulnerabilities and their shortcomings should have been tended to before it gets abused by the clients andcontenders. Region Bank of Australia (CBA) is confronting trouble by the speed of online exchanges and it hasbeen recognized that the applications are not brought sufficiently together that makes security testing of usesa very tedious assignment [12]. There is a requirement for legitimate seller to sort out the given arrangementof utilizations so all the security tests can be secured at the earliest opportunity. The principle issue is that CBAhas poor risk administration and they gravely require some system to enable them to evaluate chance. Besidesthe database utilized as a part of the framework is not brought together and subsequently the principle errandbefore the business is to have unified database so information get to ends up plainly straightforward process[5].The principle issue in the current framework is chance related with every one of the applications and the vastmajority of the applications should be tried constantly. There is prerequisite of an incorporated frameworkwith the goal that the bank can oversee testing of all applications independently and time is not squandered inphysically scanning for flaws and accessible recuperation arrangements [4]. To oversee legitimate appraisal ofrisk related with applications, CBA needs the innovation which can test applications and right issues ifconceivable. Keeping in mind the end goal to enter into the market, the bank needs the vital innovation to

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