Digital Health Record Keeping System Report

The assignment presents a report on the development of a digitized health record keeping system. It emphasizes the importance of considering both internal and external stakeholders during the development process. The report highlights the benefits for patients who can readily access and manage their health information. Security measures against external attackers are also crucial aspects addressed in the report. Survey results will guide the system's functionality and services.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design: My Health Record system
Student Name:
University Name:

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
Introduction......................................................................................................................................2
Stakeholder map..............................................................................................................................2
Questionnaire...................................................................................................................................5
Questions for internal stakeholders.............................................................................................5
Questions for external stakeholders.............................................................................................5
Use Case diagram and descriptions.................................................................................................6
Use case diagram.........................................................................................................................6
Use case description....................................................................................................................7
Conclusion.......................................................................................................................................8
Bibliography....................................................................................................................................9

2SYSTEM ANALYSIS AND DESIGN
Introduction
This report is based on determining the requirements for development of “My Health
Record” system which will help to capture the stories of young person with mental illness. In this
system, the story of patient will be captured at the first instance so that they do not have to re-tell
their story every time they visit any Headspace worker or hospital. In this report, the discussions
are carried out by illustrating a stakeholder map to identify the internal and external stakeholders
associated with the project. Further, questionnaire is also developed for sending it to stakeholders
so as to acquire details on the environment along with problem area and capability of the system
for mitigating the problems. A Use case diagram is designed to illustrate the operations that will
be carried out by the information system.
Stakeholder map
In the “My Health Record” system, the internal and external stakeholders will be
responsible for carrying out the operational and functional activities. Hence, a stakeholder map
has been designed to illustrate upon the stakeholders categorized as internal and external along
with their functional area.

3SYSTEM ANALYSIS AND DESIGN
Figure 1: Stakeholder map for “My Health Record” System
(Source: Created by Author)
For each stakeholder, the reason behind their interest in the project have been presented
as below:
Stakeholder
Name
Type Reason of Interest
Project
Manager
Internal
stakeholder
This person will be responsible for control as well as
monitoring of the whole project from beginning to
completion. Project Manager will also ensure the project is
Internal-Operation
Initiation phase of the project
Planning phase of the project
Development of project
Monitoring of project
Implementation and
maintenance of project
document
External-Operation
Maintenance of legislation
Fault Tolerance
Internal-Executive
Project manager
System Developer
Finance manager
IS consulant
Project sponsor
External-Executive
Patient
Doctors
Service providers
Government

4SYSTEM ANALYSIS AND DESIGN
completed within estimated time and allocated budget.
System
Developer
Internal
stakeholder
This person will accomplish the entire the development of the
system and determining that it meets the requirement. This
person have high interest in this project.
Finance
manager
Internal
stakeholder
This person has medium interest in this project as he/she will
be associated with only budgeting and estimating the
associated costs.
IS consultant Internal
stakeholder
For developing the information system, project manager and
project sponsor have to be consult with the IS consultant.
Project
sponsor
Internal
stakeholder
This person will be responsible for estimating the financial or
capital investment required for the project.
Patient External
stakeholder
Patients can record their story for future reference so that they
do not have to narrate each and every time they visit a
hospital.
Doctor External
stakeholder
The doctors will be responsible for monitoring the health of
patients thus they have low interest directly related to the
project.
Service
providers
External
stakeholder
The specialist co-ops are dependable to see every one of the
prerequisites of both the inner and outside partners.
Government External Keeping in mind the end goal to build up My Health Record"

5SYSTEM ANALYSIS AND DESIGN
stakeholder framework the standard administer and arrangements are
should have been kept up by the task colleagues and by the
framework designers.
Questionnaire
For identifying the requirements to develop the “My Health Record” system, a set of
structured questionnaire are being prepared as below:
Questions for internal stakeholders
1. Do you have any idea on the special feature or services that will be provided by the
system?
2. What safety measurements have to be undertaken during development of the system?
3. Do you have any information if the system can be operated by a mobile application?
4. What system flowchart will be maintained to fetch data from the server?
5. Under pseudonym it is conceivable to enlist inside the framework?
6. What various types of confirmation codes will be utilized amid the framework
recognizable proof?
Questions for external stakeholders
1. Is there any invoice option for the patients and doctors as well?
2. Is there any specification for data access from the server?
3. Is there any restriction for the “My Health Record” system usage?
4. Can anyone go through the heath details of others?

6SYSTEM ANALYSIS AND DESIGN
Use Case diagram and descriptions
Use case diagram
Figure 1: Use case diagram for “My Health Record” System
(Source: Created by Author)

7SYSTEM ANALYSIS AND DESIGN
Description of the Use case
Name of the use case Answering on interview questionnaires
Case scenario Reply to the inquiries those are produced by the individuals
from the clinical group.
Event triggered The patients are anxious to reply to the inquiries
Description After intranet sign in into the framework the patients will have
the capacity to reply to the review questions created by the
clinical group
Relevant use cases Intranet sign in for "My Health Record" framework.
Actors Patient/User
Stakeholders Doctors along with clinical agency as well as patients
Preliminary condition  Interview question accessibility
 Patients are required to have checked client id and
watchword
 Authentication for the patients and accessibility of
endorsement from the framework end
 Devices ought to be associated with the specialists and
specialist co-ops
Post condition  Validated patients authentication
 Invoice must be gotten by the patients
 Updated patients account
 Reports ought to be created for imperative mark or
endorsement

8SYSTEM ANALYSIS AND DESIGN
 Report ought to be transmitted to the clinical office
Activity flow Actor’s activity System’s activity
 Patients are anxious to
reply to study address
 Id and secret word
ought to be inputted
 Then the patients can
reply to the study
questions
 System is associated
with gadgets,
specialists and
specialist
organizations.
 Client's id is
confirmed
 Feedback created
 Approval
 Review report
transmitted
Expected outcome The system should be secured from external attackers and
must possess all the relevant features those are necessary to
develop a digitized health record keeping system.
Conclusion
From the discussions being carried out in this report it can be concluded that the internal
as well as external stakeholders have to be taken into consideration while development of the
system. The system help to provide benefits to the patients as they will be able to record their
story at the first instance which will be kept in the system for future reference. The stakeholder
analysis has provided that internal as well as the external stakeholders have significant interest in

9SYSTEM ANALYSIS AND DESIGN
the project whether directly related or not. The answers to the survey questionnaire will help to
achieve proper solutions and determine exact services that will be provided by the system.

10SYSTEM ANALYSIS AND DESIGN
Bibliography
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to engage with their personal health record: a qualitative study. BMJ open, 3(7), e002931.
Pavlik, V., Brown, A. E., Nash, S., & Gossey, J. T. (2014). Association of patient recall,
satisfaction, and adherence to content of an electronic health record (EHR)–generated
after visit summary: a randomized clinical trial. The Journal of the American Board of
Family Medicine, 27(2), 209-218.
Pearce, C., & Bainbridge, M. (2014). A personally controlled electronic health record for
Australia. Journal of the American Medical Informatics Association, 21(4), 707-713.
Pearl, R. (2014). Kaiser Permanente Northern California: current experiences with internet,
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Singh, H., Spitzmueller, C., Petersen, N. J., Sawhney, M. K., Smith, M. W., Murphy, D. R., ... &
Sittig, D. F. (2013). Primary care practitioners' views on test result management in EHR-