Hospitality Report Contents

3/5/2020
Running Head: HOSPITALITY 0
Student name
Hospitality
Report

HOSPITALITY 1
Contents
Executive summary....................................................................................................................1
Introduction................................................................................................................................2
Literature on gastronomy in NZ.................................................................................................2
Aspects of New Zealand cuisine............................................................................................2
Aspects of New Zealand wine industry.................................................................................2
The meal experiences.............................................................................................................2
Regional Food Festival..........................................................................................................3
Key stakeholders in New Zealand’s Hospitality industry......................................................3
Food safety in New Zealand..................................................................................................3
Overview of restaurant...............................................................................................................3
Discussion on aspects of gastronomy in regional cuisine of New Zealand...............................3
Aspects of food and beverage of the Fed:..............................................................................3
Menu development of the Fed:..............................................................................................4
Legal Compliance..................................................................................................................4
Conclusion..................................................................................................................................4
Recommendations......................................................................................................................4
References..................................................................................................................................5

HOSPITALITY 2
Executive summary
Federal Delicatessen is a good restaurant in the New Zealand. Besides, it is famous
for their products and services as well. Hospitality management is the key to the success of
many businesses in New Zealand. Federal Delicatessen is a well-known restaurant in
Auckland, New Zealand. This is known as ‘The Fed’. Moreover, the restaurant opens early
and closed late. There are various food products and delicious cocktails as well as classic
New York deli dishes.
Gastronomy is a term in the food industry, which is used for culture and food
relationship, such as wine, food, and culture of New Zealand. Besides, gastronomy is an
important aspect of New Zealand’s beverage and food industry. It is necesaory to apply on
the regional cuisine of the country as well. It has depended on the firm to manage its business
processes properly. It will like the customers as well. Therefore, it is necessary to improve the
quality of the products and services to manage different things in a business.
There are different types of options in the foods, which are breakfast, brunch, lunch,
and dinner. Besides, drinks and late-night shifts are available in the nights as well. This report
will analyze different parts of the restaurant and it will summarize and recommended in the
later section of the report as well.

HOSPITALITY 3
Introduction
The hospitality management industry has based on various things including food and
culture. The government has managed various processes to improve the basic functions of a
firm as well. This report will focus on the gastronomy in the food and beverages of New
Zealand (NZ). There are many changes in the food industry based on different aspects. The
industry has infused from Asia, Europe, and Polynesia. The report will provide details about
the wine industry of NZ (Agnew & Viner, 2001). It will explain meal experience and menu
development. Besides, the regional food festival will discuss in detail. This report will discuss
about the key stakeholders of the hospitality industry in NZ. Moreover, food safety issues and
challenges will be discussed in NZ. Independent restaurant has faced many challenges in their
business because of many changes (Arbelo-Pérez, Arbelo, & Pérez-Gómez, 2017). Moreover,
there are some important things to consider by the restaurants, which are operation
management, restaurant management, customer satisfaction, relationship with society and
employees, and other achievements in the food industry.
The literature on gastronomy in NZ
Gastronomy is a term that prefers for the relation between food and culture. Besides,
NZ has adopted different types of cultures in its hospitality industry from various countries,
which has depended on the tourism and food industries (Arnott, 2011).
Source: (Restaurantnz, 2018)
There are many types of food served for international tourists and internal tourists as
well. Moreover, there are Mancy changes that have applied in the culture and food in NZ
(Becken & Clapcott, 2011). There are some specific sectors in which some specific changes
have required to improve different things from a business point of view (Binkhorst & Den
Dekker, 2009).

HOSPITALITY 4
Aspects of New Zealand cuisine
There are many famous restaurants in NZ, which are famous because of cuisines and
other food products in the whole world. There are some specific food chains in NZ, which
have spread their business in the international market as well, such as Din Tai Fung,
Amorino, and In-N-Out Burger (Fountain, 2018).
There is some special food from New Zealand, which is famous for many reasons,
such as Hangi, Crayfish, Kiwi Burger, Pavlova, and many others. The hospitality industry
aspect that restaurants should provide quality food and drinks. Besides, many tourists have
interested in the food as well. They travel to trying food from different places as well. There
is some specific and famous food in the NZ, which has created a new image in front of
tourists, such as Maori Hangi, fish and chips, seafood, roast lamb, cheese and wine (Gurtner,
2016).
Also, drinks are a basic need for food. Thus, the restaurant should provide a better
quality of beverages with food to their customers. Moreover, quality food is necessary for
customers that make a different impact on the customers. Moreover, various environments
make a huge impact on the profit of the restaurants. In addition, the competition level is high
in Auckland. Thus, it is necessary to focus on opening and operating restaurants (Hall, Scott,
& Gössling, 2013).
Asian cultural is including in the various recipes in the country because of various
reason, which is tourist and tasty food. Besides, European dishes have considered in the
changes in the various traditional dishes in the Auckland. Polynesian dishes and culture has
adopted in the menu of various restaurants for attracting tourists as well.
Aspects of the New Zealand wine industry
Wine is famous in the NZ as well as in different places because of its quality and
purity. There are many reasons for better quality wines in the NZ, which are mini-climates,
soil structure, and grape varieties (Holden, 2004).
There are some specific combination of wine and food are famous in the Auckland,
which are Cibo, Sidart, Clooney, The Grove, One Tree Grill, and others. Those combination
must try by the tourists for improving their taste of food as well (Urban, 2018).

HOSPITALITY 5
Source: (Oza, 2020)
There are two specific regions in NZ for wine-growing that are Hawke’s Bay and
Marlborough. The Marlborough is the largest reason in the NZ, which has supplied 85% of
NZ’s 2019 wine exports. There are many other regions for wine growing, which are
Northland, Bay of Plenty, Auckland, Waitkato, Gisborne, and Wairarapa.
Wine is famous in the international market because of its quality and other factors.
Wine-lovers specially visit vineyards for tasting wine. Thus, it is necessary to manage the
quality of grapes to provide a better quality of the wine. The wine industry has attracted
consumers for more testy wines. There are many events for testing wines as well as festivals
(Howland, 2014).
The meal experiences
There many varieties of meal amiable in the NZ. It is the reason for tourism as well.
Moreover, some specific meals are available in the NZ only. There are some specific meals,
which must try by the tourists as well as local tourist of NZ. In addition, there are many good
quality foods (Jayawardena, Pollard, Chort, Choi, & Kibicho, 2013).
Pasture in Auckland is famous for its taste in Auckland as well. There are many
types of food serve the customers. Most of the things can be managed using different things
(Rosemary, 2018). There are many products and services server in the Fed. However, there
are some specific products that have liked by the consumers as well, which are Caramel
Popcorn, Fries, Bottomless Coffee, New York Cheesecake, Chicken Sandwich, Bannoffee
Pie, and Hot Dog.