Project Report on Total Quality Management (TQM)

Running head: REPORT ON TOTAL QUALITY MANAGEMENT
Report on Total Quality Management
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1REPORT ON TOTAL QUALITY MANAGEMENT
Executive Summary
This report has been constructed in order to have an idea about Total Quality Management. The
paper has looked to provide a brief explanation of the process and what other researchers have
expressed on this topic. The report has even addressed total quality management and their
associations with the operational strategy, size of the company, degree of innovation and type of
ownership in order to have some idea about what impact it has on operations of a company. The
report has provided the relationship among total quality management and the overall
performance of a company thereby providing vivid results.

2REPORT ON TOTAL QUALITY MANAGEMENT
Table of Contents
Introduction......................................................................................................................................3
Discussion........................................................................................................................................4
Description...................................................................................................................................4
Analysis.......................................................................................................................................5
Total Quality Management as an Operational Strategy...........................................................5
Total Quality Management and size of the company..............................................................6
Total Quality Management and Ownership.............................................................................8
Total Quality Management and the extent of innovation........................................................8
Contextual factors........................................................................................................................9
Conclusion.....................................................................................................................................10
Reference List................................................................................................................................11

3REPORT ON TOTAL QUALITY MANAGEMENT
Introduction
The incorporation of total quality management (TQM) has an essential role to in the
growth of the contemporary management. Quality is regarded as a significant strategic factor in
attaining the success of a business and in the current global market; success is what makes a
business standout from all the other businesses that are functional. The key slogan for all the
companies is to look for a competitive edge in the market with the help of liberalisation,
knowledgeable customers and globalisation. Goh, (2015) has cited that in future, there will be
two kinds of company- companies that have incorporated total quality management and the
companies that are out of business and this is applicable for organizations globally irrespective of
whether they are big or small companies and are coming from the service or the manufacturing
sector. In the current time period, it is seen that most of the organizations have incorporated
quality strategies and have made total quality management a successfully granted part for most
of the tool kit of the managers.
This report would therefore look to provide an overview, description, assessment and the
possible contextual factors with regards to total quality management so that a precise idea about
total quality management and how it has an impact on the performance of a company can be
understood in an effective manner.