Running head: Human resource management Human resource management
Human resource management Table of Contents Introduction................................................................................................................3 Task: 1 two management issues in GTR.....................................................................3 Task: 2 HRM planning process....................................................................................4 Task 3: Developmental activity that GTR’s HR department can improve their employees performance.............................................................................................6 Task 4: Employment legislation in GTR......................................................................7 Recommendations and conclusion.............................................................................9 References.................................................................................................................9 2
Human resource management Introduction The report talks about the roles and responsibilities of the human resource management. It explains the roles and responsibilities of HRM within the organization. The report is based on the Govia Thames link railway company. It explains that how the company is dealing with various key management issues at the workplace. It also tells that how the company is using humanresourceplanningprocesstoreducethestaffingissueswithintheorganization. Furthermore, it describes the developmental activity to deal and manage the performance of the railway drivers and other workers. Task: 1 two management issues in GTR Govia Thames link manages and operates the railway department. It is the railway operating company which manages and operates the Thames link, Southern and Great Northern rail franchise in England. Along with this, it provides various airport services to the people. It operates and manages approx 238 stations around the world. There are various key management issues entertained and faced by the human resource management of the Govia Thames link. The company faces various issues such as basic pay, salary, compensation and working hours of the job (Thompson, 2011). The people are going on strike due to the human resource management issues within the organization. The major issue in the company is compensation and incentives which affect the performance and efficiency of the workers in the organization. Basic salary and pay is the primary issue in Govia Thames link which is faced by the contractors at the workplace. The company does not provide suitable remuneration and salary to the railway drivers and other workers thus various challenges are faced by the company. Many people do overtime but the company does not pay for overtime and extra work in the organization. Therefore, it affects productivity and quality of the employees. They do not feel happy in the organization and they get disappointed (Belser and Rani, 2011). The company has committed to increase the salary and basic pay of the employees. But they do not increase the salary and basic pay of the drivers. Hence, they do not perform the task and duties effectively and efficiently. Along with this, the company has fixed the working hours of the workers which should be 35 hours four day a week. But the employees have to do work 3
Human resource management more than fixed hours. These challenges and key issues are faced by the Govia Thames link. In addition, the company is not able to provide other allowances and benefits to the workers. They do not motivate and encourage the performance and efficiency of the workers. Apart from this, the environment of the company is not good and effective. The firm is not able to provide training and development sessions to the employees at the workplace. All these issues are faced by the company in Govia Thames link (Thite, Wilkinson and Shah, 2012). Now the company needs to manage and control all these issues to increase and maximize the profit and revenue of the company. The company must improve the sustainable human resource management. They should increase the salary and basic pay of the railway drivers and other workers. Along with this, Govia Thames Link provides remuneration, bonus, rewards and other benefits to the potential and capable employees within the organization. The organization must focus on the working environment and culture of the company. HRM should take care of the basic facilities of the workers. Apart from, training and development sessions must be conducted by the firm to increase and improve the performance of the new workers. They should maintain proper coordination and communication with workers. If the employee is facing any problem and issue then HRM must resolve these issues and problems within the organization (Preston, Pritchard and Waterson, 2017). Govia Thames Link must fix the working hours of the drivers and other employees to provide satisfaction and job security to the workers. In addition, the contractors should focus on the services of the company. Regular feedback and reviews should be collected by the company to analyze and evaluate the productivity of the employees. All these issues and challenges must be reduced by the company to manage and control the people management issues of the GTR (Monsuur et al, 2017). Task: 2 HRM planning process Human resource planning process is an important and essential function of the HRD to manage and operate the employees of the company. HRM can successfully implement a sustainable and effective human resource planning process to operate and manage its current staffing related issues and challenges. The HR planning process has been discussed below (Brown, 2013). 4
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