Organizational Behaviour and Culture in Marks and Spencer

Report
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Executive Summary
It has been summarised that Organizational behaviour useful in the business to identify the
behaviour of human and how they can interface towards the business goals. Many researchers
are doing study the individual behaviour in their organizational roles. It will understand the
culture in the line by using theories, models and concept for identifying the behaviour of human
at workplace. It should be analysed the culture and how can improve in the organizational
effectiveness. It can be identified the specific role of culture on the employee motivations. It has
recommended to maintain the good relationship between employee because it directly impact on
culture for further growth and success.
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Contents
Executive Summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY..................................................................................................................................4
Secondary Research.........................................................................................................................4
Determine the culture in the line by using different theories, models and concepts which
related to the human behaviour in Marks and Spencer................................................................4
Understand the culture and how can improve the organizational effectiveness with the focus
on communication.......................................................................................................................6
Understand the role of culture on the employee motivation........................................................7
Primary Research.............................................................................................................................8
Describe that how Marks and Spencer could use the culture in the organization for further
success.........................................................................................................................................8
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
Organizational behaviour is basically the study about the behaviour of human in the
organization and how they can interface towards the business goals. Many researchers are doing
study the individual behaviour in their organizational roles. It always influenced the people by
maintaining the disciplines that include experience of practitioners. Marks &Spencer is a based
on the British multinational retail company that specialise in the selling the better quality of
products and services. The organization was founded in 1884 by Thomas spencer and Michael
Marks. It also began to sell their branded items in marketplace.
This report will discuss about the culture in the line by using theories, models and concept
for identifying the behaviour of human at workplace. Furthermore, it will describe the culture
and how can improve in the organizational effectiveness. It also determines the role of culture on
the employee motivations. Moreover, this report will discuss about the organization that can use
the culture for further growth and success.
MAIN BODY
Secondary Research
Determine the culture in the line by using different theories, models and concepts which related
to the human behaviour in Marks and Spencer.
Organizational culture may be defined as underlying the assumptions, beliefs and value
that can interact with the contribute towards the unique social and psychological environment at
workplace. In Marks and Spencer, it can be applied the theory that help for identifying the
problem and resolve them. It is useful for increasing the productivity and profitability of
organization in global marketplace (Chattopadhyay, 2019). There are different types of theories
applicable in the culture at workplace such as Classical, Contingency and system theory.
Classical organizational theory
This type of theory is designed for the purpose of business revolution that mainly focused
on the productivity and efficiency. Marks and Spencer is used the classical organizational theory
and combined with the different aspects of scientific management. It can obtain the personnel,
equipment that carefully scrutinizing each element during the production.
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