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Professional Communication Skills - Doc
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Added on 2020-04-21
Professional Communication Skills - Doc
Added on 2020-04-21
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Running head: PROFESSIONAL COMMUNICATION SKILLSProfessional Communication Skills(King's Own Institute)Name of the student:Name of the university:Author Note
1PROFESSIONAL COMMUNICATION SKILLSExecutive summaryThe following report is developed to analyze the different types of managers operating at King’sOwn Institute. It has also discussed how they have been important for different operations. At theappendix section six prior reviewed journals are discussed. An annotated bibliography is developedwith the keeping the topic in mind.
2PROFESSIONAL COMMUNICATION SKILLSTable of ContentsIntroduction:..........................................................................................................................................3Answering the query why the different types of managers are important to the efficient operations atKing’s Institute:.....................................................................................................................................3The managerial skills understood from the articles:..........................................................................3The qualities of the most effective type of managers as mentioned in the annotated bibliography:.5The role of managers to be undertaken by King’s Institute:.............................................................6Conclusion:............................................................................................................................................8Bibliography:.........................................................................................................................................9Appendix:............................................................................................................................................12The annotated bibliographies:..........................................................................................................12
3PROFESSIONAL COMMUNICATION SKILLSIntroduction: At the core of every workplace, lies the manager, bringing the positive working environment.Under the comprehensive categories, there are more nuanced communication styles that insert directimpact on the way how the employees are managed. The King’s Own Institute, Sydney at the tertiary level institution provides high qualityaccredited degree sources. The company aims to be identified as the favourite leading educationprovider. They intend to nurture the students and prepare them for a bright career. The report describes various kinds of managers and demonstrates how they are significant tothe efficient operations at King’s Own Institute. Six prior reviewed journals are analyzed. Anannotated bibliography is developed with the articles. Lastly, a report is generated using the articlesto answer the given concern. Answering the query why the different types of managers are important to the efficient operations at King’s Institute: The business owners are regarded as the entrepreneurs till they become the managers. Asthey become the managers, they are bound to deal with an entirely new kind of challenges regardedas the managerial problems. Management has never been a simple job. This requires experience andknowledge. Due to this, there has been the presence of organizational structure, hierarchy andpossibilities for every corporate member with sufficient experience, knowledge and skills formoving from the below to middle to the higher level of the pyramid of management. The managerial skills understood from the articles: The first ability that is understood from the above articles that are needed for the managers isthe technical skill. They are not relevant to the machines, production tools or additional tools but are
4PROFESSIONAL COMMUNICATION SKILLSthe skills needed to raise the sales, various kinds of services and products and the marketing of theservices and products. For instance, the individual working in the sales department and having the skills of salesgained via experience and education are various agencies are considered. Due to those abilitiespossessed, the person could turn out to be a sales manager. It is the most effective solution as hepossesses substantial technical skills relating to the sales department. Thus the technical skills are themost vital for the managers lying at the first-level. As the top managers are considered, the skills arenot anything with the large level of significance. The technical expertise loses their value as thehierarchy is explored from bottom to top. Next, the articles discussed above indicate that the conceptual skills ought to be presentwithin the managers. This indicates the ability or knowledge of the managers regarding moreabstract thinking. This indicates that one can see the entire easily through the diagnosis and analysisof various states. Thus they can predict the future of the department or business as the whole.Initially, the King’s Own Institute has contained more functions or business elements like marketing,selling, production or finance. These business elements have various aims as totally opposed goals.Thus the conceptual skills help the managers to peep externally to the goals of the department.Hence they make the decisions satisfying the entire goals of the business at King’s Own Institute. The conceptual skills are important for the top level managers. However, this is lesssignificant for the medium level managers. This is not needed for the managers at the first level. Asthe bottom to the top is explored the significance of the skills increases in the managerial hierarchy.The next thing that is understood from the articles is the significance of the human or interpersonalmanagerial skills. This presents the manager's knowledge and capability to work with the people.The later one is one of the most significant tasks. Without the people, there is no necessity for theexistence of the managers and the management. These skills help the managers to turn out to be
5PROFESSIONAL COMMUNICATION SKILLSuseful leaders and then motivate the employees regarding better accomplishments. Further, theyneed them to undergo a more useful help of the potential of the individuals at King’s Own Institute.Thus the above articles have indicated that the interpersonal management skills are the mostimportant when all the hierarchical levels of King’s Own Institute is considered. The qualities of the most effective type of managers as mentioned in the annotated bibliography: This has not been the coincidence that the best managers possess particular characteristics incommon. The researches have shown that having the respect of the employees and turning out to bea great one could be put down to some factors. First of all, they are capable communicators. The most efficient managers understand that bysupplying the most well-balanced communication is needed component of being an impactfulmanager. The employee morale is decreased as the negative feedback is generated. This could beomitted together as the employee would not understand in which area to be improved. Whilecommunicating, they find to do that face-to-face. This is because they know the misinterpretationthat is commonplace in the digital age. For improving the approachability, the managers must communicate effectively. This mustinclude the employee-friendly body-language, leave the door open, approach the team and notpunish the messenger as any problem rises. Further, they must be right listeners apart from having astrong voice. Through including the active listening to the leadership style, the methods getimproved. They must earn and achieve respect. They must every time observe, query, clarify andreflect the all the body languages. It has been enabling them to come to a developed understandingof the challenges and enhance them through taking the proposals of the others on board. Themanagers must also understand the circumstances, weaknesses, strengths and skills of theemployees.
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