Professional Communication Skills Report - KOI Analysis

This report analyzes the significance of different types of managers at King’s Own Institute, a tertiary institution in Sydney, focusing on their roles and communication skills. It explores how technical, conceptual, and interpersonal skills are vital for effective management at various levels. The report emphasizes the importance of communication, active listening, and supportive leadership qualities. It also outlines the roles managers undertake, including leadership, networking, information dissemination, and resource allocation. The report uses articles and an annotated bibliography to support its analysis, identifying key characteristics of effective managers and their impact on the organization's performance, concluding that great managers foster positive relationships with staff, facilitating a smooth flow of information and addressing business challenges effectively.