This report analyzes the internal resources and capabilities that give H&M a competitive advantage, identifies key drivers of change in the external environment, and evaluates the influence of major competitive forces on the business activities and profitability of the organization.
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REPORT STRATEGY ENTERPRISE AND INNOVATION 1
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Table of Contents INTRODUCTION...........................................................................................................................3 TASK...............................................................................................................................................3 Analysing internal resources and capabilities that give H &M a competitive advantage...........3 Key drivers of change in the external environment and their impact on the business activities of H&M.......................................................................................................................................6 Evaluatingtheinfluenceofmajorcompetitiveforcesonthebusinessactivitiesand profitability of the organization...................................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11 2
INTRODUCTION Enterprise strategy is a wide form of strategy within the organization which deal with issues that affected to the company (Ischenko, 2018). It is developed by top management team and board of director at higher level with in the firm. Enterprise strategy is important for company survival and achieving the goal. Innovation is a process of implementing ideas and introducing new product in the market which is beneficial for company. H &M is a Swedish multinational clothing company headquartered in Stockholm. It is second largest clothing retailer in the world and it was founded by Erling persoon (Candeloro, 2020). It focus is fast fashion clothing for women, men, teenager and in November, this company operate in 74 countries with over 5000 stores. Letter, this report will explain about internal resources and capability that give H&M a competitive advantage. Identify the key driver of changes in the external environment and evaluating their impact on the entrepreneurial activity of company. Using five forces framework and other tools, evaluating the impact of competitive forces that influence entrepreneurial activity and profit within retail industry. TASK Analysing internal resources and capabilities that give H &M a competitive advantage VRIO model is an internal environment analysis framework that helps the businesses to identify the capabilities and resources that give them competitive advantages (Jovanov, 2019). It is a tool that provide a ground to begin mapping out and understanding what resources make the company successful and provide competitive advantages. With the help of VRIO model, analysing the internal resources and capability that give competitive advantages of H&M ; Resourcesor capability valuableRareInimitable and non - substitutable Organizedto exploit Impactof competitive advantage Advertising productand services YesNoYesYesIncreasing customertrust and loyalty CostYesYesNoYesProvidebetter 3
advantage and differentiation productat lower price Betterhuman capital YesNoYesYesQuality enhancement andbetter leadership Price discrimination YesNoYesYesAttractthe customer Innovation capability YesYesNoYesDiscovering new and better product Strongglobal presence YesYesYesYesRealized sustainable competitive advantage Access to new technology YesyesYesYesConnectwith thecustomer easily Enhance value chain system YesNoNoYesIncreasing productivity Advertising product and services –From the above table this is a capability of the company to advertising the good and services with the lower price and higher quality which increase the interest of the consume. It is valuable for the company because it attracts the potential customer and give competition in the market (Zameer, 2020). This is a reason customer prefer one particular product rather than other company and this capability help H&M to get competitive advantages in the market. Cost advantages and differentiation –From the above table defining the capability that gives competitive advantage to the H&M. It is valuable for company to provide same product 4
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and services at the lesser price than it competitor that gives advantage to the company. It is rare activity for the company because most of the company not prefer to change their price. Differentiation give advantage to the company when organization give better product to the customer then its competitor in the market. Batter human capital –It is resources for companyand company is only strong as its people, as such hiring, training, retaining skilled employees is a competitive advantage of any company. Putting time and care to selecting outstanding people for position, train current employees, offer professional development opportunity.Create culture where people feel motivated and give their best to the company (Yang, 2018). It is not rare but valuable for the company to compete with other in market that will give competitive advantages to H&M. It is imitable because every company has skilled people. Price discrimination -From the evaluation It is one of the most powerful price strategies for company to take competitive advantage. It is very valuable tool for expanding the company reach and compete with other and This capability give competitive advantages to the H & M. This strategy is important because it can stimulate consumer to purchase lager quantity of their product and it also motivates the consumer group to purchase product and services. Innovative capabilities –It is capability for a company to gain superiority through innovation and innovation in process, product or new business model provide strong competitive advantage to the H &M. Innovation is a valuable and rare because it gives competitive advantages to the company (Saeidi, 2019). It is all about improving the whole business activity as improving knowledge, skill, ability and generate new ideas that help the organization to compete with other. Improving value chain -value chain is a class of activity in the company which create product and service.It helps the management to think of H&M in term of set of activities, this activity helps to analysis source of competitive advantages. Primary activities involve physical delivery,creationofproduct,thisactivitywillverybetweentypesoforganization.The supportive activity helps to improve the efficiency and effectiveness of primary activity. Access to new technology -It is a capability of the company and with the help of advancingthetechnologyH&Mgetcompetitiveadvantage.Ithelpsthecompanyto communicate with target market and reach anywhere in the world (Antoni, 2019). It helps the 5
company to increases capability to coordinate its activity regionally, nationally, globally and generate revenue. Information technology is changing the way companies operate and It is affecting the entire process by which companies create their product. Furthermore, it reshapes the product and entire packaging of physical goods, services and information, company provide to create for their buyer. The important role of information technology in value chain, this conceptdivides a company activity into the technology and economical. A business is profitable if the value creates exceeds the cost of performing the value activity. Strong global presence –It is a capability of the company is international presence can act as strategic boosting of business and allowing them to overcome the dependency on domestic market (Kubeš, 2018). it is rare valuable and imitable for the company to give competitive advantage. It helps the company to generate revenue, find new talent and find new customer in the global market that give competitive advantages to the company. It generates opportunity for the business to win new customer and adopting a change in their sales strategy. Key drivers of change in the external environment and their impact on the business activities of H&M. The major drivers in the external environment of H&M may be identified with the help of the PESTLE Analysis which is an appropriate framework used to gain the macro picture of an industry or a company. It includes various factors which are as follows: 6
7 PESTLE ANALYSIS POLITICAL ENVIRONMEN TAL ECONOMIC SOCIAL TECHNOLOGIC AL LEGAL Different political climates in various countries Several barriers may arise in the strategy forming of the business Recession and Covid-19 pandemic Increased inflation rates and taxation policies Good social appeal of the brand in the market Customers may connect with the brand Adopting advanced technology may be beneficial Attractive online site may be helpful Improper legal frameworks in different countries Fines and penalties on the organization The production process may suffer due to environmental factors Different climate conditions in several countries
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Political Factors H&M may be operating in various countries and political climates of these countries may be different having unpredictability and unsuitability in their structures which may arise different issues for the organization. It may have a negative impact on the organization and the company may make several changes in their current strategy in order to sustainable in the market (Hnatenko and et.al., 2020). The company may adopt franchising as its business strategy which may not be appropriate according to the political environment of different countries and may increase barriers for the organization to grow. Economic Factors This factor may have negative impact on the business as the economic environment all over the world may have faced certain issues in operating due to the influence of Covid-19 pandemic. The world is facing a condition of recession and the profitability of H&M may have significantly decreased due to these reasons. There has been an increase in various inflation rates and taxation policies which may have been the key drivers for the change in the current strategies of the organization. Social Factors H&M may have a good image in the market due to their social appeal and attraction towards their products. The customer may connect with the brand and have increased their engagement towards buying its products overtime due to their changes in the recent fashion trends. The company may prepare effective strategies in order to promote their products and services to the customers appropriately (PESTEL Analysis,2022). It may have a positive impact on the sustainability of the organization which may be useful for the company to expand in various different regions in the world and increase their market share. Technological Factors This factor may have a positive impact on the business as the management of the company may highly focus on adopting advanced technology in order to enhance the customer experience and satisfaction. It may be a useful approach for the company in order to enhance the overall experience of customers in order to gain competitive advantage in the industry. The organization may have a developed their online site and may use data analytical tools for increasing engagement of customers towards the organization. 8
Legal Factors The legal frameworks and administration of different countries may increase the issues which may increase the changes in the organization. The management may have to evaluate these legal driving forces in order to reduce the threat of fines and penalties on the organization due to specific rules and regulations in different nations (Li, Cui and Zheng, 2021). This factor may have a negative impact on the organization by increasing instability in its current structure. Environmental Factors The fashion industry may get influenced by the climate conditions of the place they are operating in. The business is expanded into various countries and the climatic changes may impose negative impact on the decision making and policy formation of the organization. It may be a key driving force which influence the production and supply of the products and services of the organization. Evaluating the influence of major competitive forces on the business activities and profitability of the organization Porter's five forces is a strategic analysis model, which is an effective approach used to identify the key forces that determines the attractiveness and competitive intensity of a market. It consists of five forces which are as follows: Supplier power The bargaining power of suppliers in this domain is moderate to high. The organization may have a wide variety of suppliers all over the world and the supply chain may play a crucial role in the industry needs in order to appropriately maintain the business. The suppliers may have a benefit in their as there is less technical knowledge required in order to enter the market and start a business (Shao and et.al., 2020). This force may have a significant impact on the stability of the firm and may create pressure in order to make effective changes in their current strategy for improving their efficiency. Buyer power The bargaining power of customers is on the higher side as the fashion industry may have high competition which may reduce the costs of shifting towards other brands for the customers. The organization may still be less affected by this factor as it may have loyal customers and the pricing strategy of the organization may also focus on proving customers with affordable 9
products. This force may have a significant impact on the overall profits of the company which needs to be considered by the management in order to remain sustainable in the industry. Competitive rivalry The competitive rivalry for the business is high as the organization may be operating in a very competitive and dynamic market (Porter's Five Forces - The Framework Explained,2022). The cost of shifting is low and the threat of competition is high for the brand in the market. It may force the organization to make effective changes in their current policy in order to gain competitive advantage and reduce the negative impact of this force on the organization. Threat of substitution The threat of this force may be high for the organization as the consumers may regularly shift to new clothes according to the changing market trends (Wu, Zhao and Li, 2021). The organization may require constant efforts towards launching innovative and creative products for the customers. It may be useful in increasing their engagement towards the brand and enhancing profitability of the organization in the industry. Threat of new entry This force may have a high threat for the business as it may be easy for the new players to establish their business in the fashion industry. Various online platforms may provide assistance to these entrants in order to sell their products effectively. This factor may have a negative impact on the overall profitability of the organization and may reduce the market share of the organization. The market is dynamic and new brand may have a good opportunity in order to gain popularity in the industry and reduce the business of the brand. CONCLUSION On the basis of above discussion, it has been concluded that improving and enhancing the internal resources and capabilities that give competing advantages to the company in competitive market. The report has been identified various key driver of changes in external environment, that affected the company in positive and negative way. Furthermore, it has been described various competitor forces that influenced the company activity and help them to achieving profit in the retail market. 10
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REFERENCES Books and journals Antoni, D and Akbar, M., 2019. E-supply chain management value concept for the palm oil industry.Jurnal Sistem Informasi.15(2).pp.15-29. Candeloro, D., 2020. Towards Sustainable Fashion: The Role of Artificial Intelligence---H&M, StellaMcCartney,Farfetch,Moosejaw:AMultipleCaseStudy.ZoneModa Journal.10(2). pp.91-105. Hnatenko, I. and et.al., 2020. An approach to innovation potential evaluation as a means of enterprise management improving.International Journal of Supply and Operations Management. 7(1). pp.112-118. Ischenko, N A., 2018. The formation of financial strategy of enterprise development.Business Inform.(5). pp.324-328. Jovanov, T and Temjanovski, R., 2019. Tools for assessment of strategic business units in the marketingactivitiesofcompanies.MacedonianInternationalJournalof Marketing.5(9).pp.36-44. Kubeš, V and Rančák, J., 2018. Sustainability of organization performance via management techniques.Entrepreneurship and Sustainability Issues.5(4). pp.1031-1042. Li, R., Cui, Y. and Zheng, Y., 2021. The impact of corporate strategy on enterprise innovation based on the mediating effect of corporate risk-taking.Sustainability. 13(3). p.1023. Saeidi, P and Saeidi, S P ., 2019. The impact of enterprise risk management on competitive advantage by moderating role of information technology.Computer Standards & Interfaces.63. pp.67-82. Shao, S. and et.al., 2020. Environmental regulation and enterprise innovation: a review.Business Strategy and the Environment. 29(3). pp.1465-1478. Wu,W.,Zhao,K.andLi,L.,2021.Cangovernmentsubsidystrategiesandstrategy combinationseffectivelystimulateenterpriseinnovation?Theoryandevidence. Economia Politica. 38(2). pp.423-446. Yang, S and Anwar, M., 2018. Enterprise risk management practices and firm performance, the mediatingroleofcompetitiveadvantageandthemoderatingroleoffinancial literacy.Journal of Risk and Financial Management.11(3). p.35. Zameer, H and Yasmeen, H., 2020. Reinforcing green competitive advantage through green production, creativity and green brand image: implications for cleaner production in China.Journal of cleaner production.247. p.119119. Online PESTELAnalysis.2022.[Online].AvailableThrough: <https://corporatefinanceinstitute.com/resources/knowledge/strategy/pestel-analysis/> Porter'sFiveForces-TheFrameworkExplained.2022.[Online].AvailableThrough: <https://www.mindtools.com/pages/article/newTMC_08.htm> 11