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Issues in the Hospitality Industry - Report
11 Pages2752 Words344 Views
Added on 2020-11-12
Issues in the Hospitality Industry - Report
Added on 2020-11-12
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Report
Table of ContentsEXECUTIVE SUMMARY.............................................................................................................1INTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1legal issues..............................................................................................................................1Hygienic issue........................................................................................................................2Employee shortage.................................................................................................................3Customer satisfaction.............................................................................................................3CONCLUSION................................................................................................................................4RECOMMENDATIONS.................................................................................................................4REFERNCES...................................................................................................................................8
EXECUTIVE SUMMARYThe purpose of this report is to determine the issues which is faced by the managers usingcloud technology and some hygienic issues in hospitality sectors. Further it also identify theissues of employee shortage as well as customer satisfaction in the hotels. Report also providethe recommendation in order to overcome the issues which are faced by the peoples of differentsectors. INTRODUCTIONThe report main aim is to provide the recommendation of the different issues which arefaced by the peoples of different sectors. Such that, as the world is now becoming digitalised andmanagers of the company are faces some legal issues which are arises after the frequent of cloudcomputing and in that cases they faces issues of sharing information and have to follow the dataProtect Act. The report methodology is secondary in which already published journals andarticles are used to support the evidences. Further another issue is related to hygienic aspectwhich creates negative impact upon customer satisfaction in the hospitality sectors. Even due toshortage of employees many companies do not operates its best services to their customers andas a result customers are not satisfied due to low quality of offered services.MAIN BODYlegal issuesAccording to AlSudiari and Vasista, (2012) as the world is now become a digitalized andcompanies opt different services in order to build their brand image in this competition sector.After introducing and implementing cloud technology, managers of the company faces someissues regarding the sharing of data. Many researcher shows that there are various legalobligations are associated with the usage of cloud computing and the company who are dealingwith the technologies must follow the obligations related to Data Protection Act. The main issuesarises by using this technology into working place is such that the increased use of cloudcomputing services such as Gmail creates some issues of privacy concern and even 73 percent ofresearches shows that cloud services providers are target data breaches. And this services are notcompliances with the regulatory mandates and as a result many company breaches the laws.Therefore, security and availability is the major issues which many companies in Australia facesproblem related to usage of cloud computing technology. Sharing information without a warrant1
is the major issues faces by the people such that many cloud providers can even share theinformation of an individual with the third parties without the permission Marett, (2018). As perthe research, many researcher have also explores many legal obligations that are associated withthe use of cloud computing within the organizations. Hygienic issueIn the hospitality sector, the hygienic is one of the biggest issues faces by the customersand as a result it creates negative impact upon them. It has been proved that food safety andhygiene are the main parts of the hospitality sectors. Therefore, companies who working in thehospitality sectors must have to comply with hygiene and food safety legislations when they areoffering services to their customers. Hygienic is the biggest issue which many companies whowork in the hospitality sector perform Adams, (2013). For example, in hotels due to an in-efficient hygienic issues many customers did not even stay and even hygiene and cleanliness arealso ranked as number 1st for choosing hotel as per the view of customers. In hotel industry thequality and cleanliness of the wash room facility should be superior but many hotels did notmaintain the quality of services which they offered to their customers and as a result, they facesissues regarding the hygiene. This issues mainly found in restaurants, hotel and hospitals becauseof the shortage of employee, owners and managers do not maintain the quality of services whichare offered and as a result many customers disappointed. In addition to this, this further createsnegative impact upon the profit of the company and did not sustain their brand image in market. 2
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