Role of IT in Business Success and Failure

This report discusses the role of information technology in the success or failure of a business. It explores the ethical and social issues associated with running businesses. It also differentiates between different types of networking technologies and discusses the importance of internet and intranet in a business. Furthermore, it explains the different stages of the system development life cycle.

Report

Table of Contents
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................1
Identify the role of IT in the success or failure of a business.....................................................1
Find ethical and social issues associated with running businesses.............................................2
Identify and differentiate between different types of networking technologies..........................3
Discuss the importance of Internet and Intranet in a business....................................................5
Explain the different stage of system development life cycle.....................................................6
ANALYSIS AND DISCUSSION...................................................................................................7
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Information technology is an integration of skills, processes, method, techniques and
knowledge that is processed on the basis of adequate usage and control towards production of
goods and services that used to accomplish all its objectives in standardised format. In this
organised usage of computers to store, transmit, retrieve and manipulation of suitable
information and data (Lloyd, 2020). It particularly enhance the productiveness and performance
of business as with this working efficiency and its effectiveness of get advanced in clear manner.
The report below is based on Tesco as it is a British multinational retailer and have worked as a
groceries and general merchandiser. The report below include the literature review about role of
IT in success and failure of business, ethical and social responsibilities, types of networking
techniques, importance of internet and intranet, stages of system development life cycle along
with adequate analysis and discussion.
LITERATURE REVIEW
Identify the role of IT in the success or failure of a business
According to the viewpoint of Ashley Donohoe, 2019, Information technology leads to
the innovation in business that gives a way to achieve the success. Digital revolution has
benefited every business. In the modern era different business sectors are using information
technology to carry their businesses. It is hard to imagine the business world without IT. With
innovation, information technology has created different radical changes in the businesses as:
 Social networking is proving to be more effective.
 Online shopping is now preferred more than offline shopping.
 The market has become more systematic and effective.
 Global sales has increased now
 Regular customer support and query resolving is done.
 Digital marketing has taken the place of newspapers,radios and televisions.
These IT factors are related with the growth and success of the business as:
 Decision making: The role of decision making has improved with information
technology in the business companies (Rad, Nilashi and Dahlan, 2018). The management
is using tools like ERP software and decision support system that help the management
and the managers to analyse the performance data of the company, so that they can take
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strong and effective decisions. With the help of these software managers can analyse and
decide which product to be improved and stop selling according to the market.
 Better organisational communication: With the constant use of conferencing software,
emails, company intranets and video chat information technology has improved the
organisational communication in the companies. IT has helped the employees to work
remotely which results the company to save the costs.
 Improved customer support: Information technology has provided the companies to
provide better customer support to the customers analyse their feedback. It helps in
analysing the market and the customer 's demands through different tools, so that
customers are highly satisfied with the companies (Benckendorff, Xiang and Sheldon,
2019).
 Efficient daily operations and resource management: IT has improved the resource
management system in the companies by providing cloud computing and others service
software to store their data instead of files and folders for having more security. IT has
improved the operational level in the management so that work can be done with full
efficiency with inventory management tools.
Find ethical and social issues associated with running businesses
As per the viewpoint of Kenneth V. Oster, 2019, in the complex environment of business
all the companies has faces a range of ethical issues and for that certain responsibilities is
designed and develop under which code of conduct and its ethical formulation is managed in
productive manner (Rajaraman, 2018). It also get promote and include integrity conduct that also
get engenders suitable level of trust in terms of accommodating diversity, compliance,
governance consistent and empathetic decision making. In relation to business and its workings
the social and ethical issues are as explained below as:
Ethical issues: These are the issues that is dependent over certain balance which is
maintained in order to maintain and develop sustained balanced as with this organisation profit is
achieved with adequateness and it is as briefly explained below as: Severance of privacy: It it an essential prospect as with this appropriate usage of IT
inside the business operations is attained by which adequate level of awareness is
developed in systematic manner. In this Tesco make ensure to induce better control over
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safety and security of customer’s data and insights as with this their personal data get
remain confidential and safe and get uses as per requirement.
 Action against public interest: In this business make ensure to that usage of various
information is only get processed as per necessity and after that it get vanished. It prohibit
respective usage of data and information as with this suitable level of relationship is
developed within customers with an ease and comfort. In this Tesco make sure to
maintain a copied details of employees as with this sustainability is maintained and could
be used as per necessitate (Gallipoli and Makridis, 2018).
Social issues: It is an issue that is developed to protect and secure public investments and
involvement within business and it is as furthermore explained below as: Identify theft: It is the most rare scenario as there is a lot of fake calls and messages that
is circulated by the theft in order to make misuse of individual personal information. In
this Tesco and its management ensure that timely update of software and its security is
secured that assist to get safe the data from misuse.
 Hacking: It basically consist of protection of individual's data and information as with
this authentic flow of information is processed in authorised manner. In this Tesco
develop a new team that also have a range of specialist as with this software and its
processing is managed in productive manner.
Identify and differentiate between different types of networking technologies
According to the viewpoint of Chaitanya singh, 2020, there is different type of network
that is connected as with support of suitable transmission of different medium and channel. It
assist the business to expand its market presence and share as with this long term profit and
success is attained with adequateness (Torten, Reaiche and Boyle, 2018). There are various types
of networking technologies and that is as explained below as:
Local area networks: In this network adequate geographical area is covered as with this
certain range targeted as of range 2 miles and in this balanced connection is developed in
between different operators of the office building It offer a speed of about 10,100-1000 MBPS as
with this smaller regions get covered in clear mode. In this Tesco ensure to maintain accurate
safety and security as while transferring adequate data of its customer’s and it get varied as per
different operators.
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Wide area networks: It is quite complex network as compared to LAN as with this ability
of business to connect wider operators that is maintained as per long distance is covered. In this
all the different devices is managed and controlled by own efforts such as of internet services.
Metropolitan area networks: In this network quite larger networks is covered with
comparison to LAN and less as per basis of WAN (Ibatova, Sitdikov and Klychova, 2018) . In
this adequate usage of geographical bound is covered and in this ownership is taken by an
individual or a group of individual's.
Wireless local area networks: It is a network that is basically used as wireless network
techniques such as Wi-Fi and it also doesn't require any kind of physical connector and cables.
Basis Local Area Network
(LAN)
Metropolitan Area
Network (MAN)
Wide Area Network
(WAN)
What it
is
It is a network that is
processed with computers
system in which service is
connected within similar
building.
It cover larger network in
which different organisation
with similar geographical
network is connected.
It is basically a larger
network as compared to
LAN as in this two local
network is considered
with suitability of
geographical prospect.
Distance
covered
It usually get covered the
adequate distance of about
200 meters.
It is quite larger in terms of
connectivity and covers the
range of about 100-200
kilometres.
It is a network that
usually provide a
connectivity of about
1000 kilometres.
Speed It offer a speed of about
10,100 and 1000 MBPS
with better accuracy.
It covers and offer a working
with speed of about 100
MBPS (Park, Choi, and Ko
2020).
It is a network that
provide a service of about
1.5 MBPS as with this
wider network and its
service is connected with
suitability.
Technolo
gies used
It usually get connect with
the optical fibre cable and
with twisted cable as well.
It also get use fibre cable
and twisted cable too.
It get processed with
adequate use of wireless,
coaxial and twisted cable.
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Discuss the importance of Internet and Intranet in a business
As per according to the viewpoint of Josh Fredman, 2020, there are different source of
internet services that is used by the business and that is as internet and intranet. In this as per
concern of intranet suitable security is offered to the business as with this data collection and
gathering of customer’s is processed with perfection (McGee, 2018). On the other hand with
support of internet services adequate platform is offered to employee as with support of search
engine in which business ongoing is processed in easiest and flexible manner.
Internet is a network as with this overall requirement of business is managed and
analysed as per collection of adequate information that is processed with support of need. It
assist an individual to get resolve their issues and complexities within a certain period of
instance.
Importance of internet: It is an essential aspect for the business and it is as define below
in relation to Tesco as: Research: In this the employee of Tesco make adequate usage of internet so as to make
any research as with this ordinate information is collected and gathered as per
requirement. In this market knowledge also get collected and with this parallel changes in
working standards of business also get processed in systematic manner. For this Tesco
uses various strategies that assist to gain better competitive advancement and a strong
interrelationship with customer’s is also get maintained (Haamann and Basten, 2019).
 Communication: It is an aspect under which employee of Tesco send and transfer
adequate information in marketplace as with this better interaction is developed in
ordinate manner. It assist an individual to maintain clear and sustained relation as with
this long term sustainability is attained with perfection.
Intranet is basically a private and local network that is offered to the business as per to
manage its working operations. In this data storage, internal interaction, sharing of information
and belief is maintained with adequateness.
Importance of Intranet: It is required for the business as assist to process working
operations in easiest manner and it is as furthermore explained below as:
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 Resource sharing: In this management of Tesco ensure that clear information is
processed as with this information is remain secure and safe as with this strong
interrelation is developed systematically.
 Better internal communication: In this sustained level of interaction is processed in
between employees as with this ability to resolve complex issues and problems is
resolved with perfection (Turulja, and Bajgoric, 2018). In addition to this business make
adequate usage of mail, call and other resources that emphasis clear interaction in
between employees.
Explain the different stage of system development life cycle
As per the viewpoint of Toby Osbourn, 2020, the system development life cycle describe
overall process as under this all the task is segmented into different slots as with this
performance is managed effectively. It consist of different stages and that is as explained below
as:
(Source: What is System development life cycle, 2019)
Planning: It is an initial stage as in this the research and development department of
Tesco, make adequate analysis of different stages and factors that has direct impact over the
working performance and its productiveness in appropriate manner (Ratwani, Reider and Singh,
2019). In this management make adequate development of various strategies that assist to
maintain long term advancement in better way.
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Analysing: It is analysed that Tesco maintain clear perception and analysis about
different stages that is required to get implemented within the business as with this working
credibility is advanced in clear manner. For this balanced level of accuracy is maintain as with
this rate of achievement of standardised target is achieved with perfection.
System design: It is the next stage as in this adequate structure is followed by Tesco as
with this network working and its standards both get advanced in systematic manner. For this
company get ensure to achieve long term sustainability as with this affordable level of changes
and modification is induced with perfection.
Implementation: It is a stage as in this adequate responsibility is maintained and
followed by the management of Tesco as with this all the technologies get implemented as in
timely frame as with this working nuances get enhanced in sustained mode.
Support/ maintenance: It is the final stage in which all the different department of Tesco
get performed sustained functions and operations as with this supportive support is processed
that assist to gain long term success and development in a continuous period of instance
(Benitez, Llorens and Braojos, 2018).
It support of this cycle ability of business to manage and induce continuous level of
improvisation is processed in successful manner. In this adequate learning and sustained
experience is processed as by sharing improvised level of communication as by considering
suitable performance.
ANALYSIS AND DISCUSSION
It has been analysed from the above report that information technology plays an essential
role within the working standards of he business as in this suitable tools and techniques are used
by the business as in order to manage adequate transaction in better mode. In this different
networking techniques are used as in support of this adequate information is transferred that
furthermore assist better clarity and transparency in terms of working standards. It also get
consist of balanced level of accuracy as with this sales and profit increment is increases as by
taking adequate decision making under which ratio of sales generation is managed successfully.
In addition to this various aspects get analysed as with this adequate information get managed
and transferred as per suitability of business and its adequateness as well. The company also
make supportive usage of different system as under this appropriate level of reliability and
durability is managed and controlled with perfection. In this company mostly take supportive
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usage of LAN networking as with this strong level of connectivity and interrelation is maintained
in supportive manner. Moreover, Tesco and its management ensure to identify different issues as
with this information is processed with better flow of services. In this optimised level of changes
and alteration is induced as with parallel usage of internet and intranet as with this adequate
information is communicated in effective basis.
CONCLUSION
It has been summarised from above report that information technology play an essential
role with the working operations and functions of the business as with this long term success and
growth is achieved in balanced mode. In addition IT is always be essential as it pertain long term
success and growth in constrained mode. Furthermore, ethical and social issues are considered
that has induced positive impact over working standard of business in systematic manner.
Moreover, networking technologies are used that is processed with support of internet and
intranet services under which working standards get developed with perfection.
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REFERENCES
Books and Journals
Benckendorff, P.J., Xiang, Z. and Sheldon, P.J., 2019. Tourism information technology. Cabi.
Benitez, J., Llorens, J. and Braojos, J., 2018. How information technology influences opportunity
exploration and exploitation firm’s capabilities. Information & Management. 55 (4).
pp.508-523.
Gallipoli, G. and Makridis, C.A., 2018. Structural transformation and the rise of information
technology. Journal of monetary economics.97. pp.91-110.
Haamann, T. and Basten, D., 2019. The role of information technology in bridging the knowing-
doing gap: an exploratory case study on knowledge application.Journal of Knowledge
Management.
Ibatova, A., Sitdikov, F. and Klychova, G., 2018. Reporting in the area of sustainable
development with information technology application. Management Science Letters .8
(7). pp.785-794.
Lloyd, I., 2020. Information technology law. Oxford University Press.
McGee, K., 2018. The influence of gender, and race/ethnicity on advancement in information
technology (IT). Information and Organization .28 (1). pp.1-36.
Park, S., Choi, G.J. and Ko, H., 2020. Information technology–based tracing strategy in response
to COVID-19 in South Korea—privacy controversies. Jama.
Rad, M.S., Nilashi, M. and Dahlan, H.M., 2018. Information technology adoption: a review of
the literature and classification. Universal Access in the Information Society .17 (2).
pp.361-390.
Rajaraman, V., 2018. Introduction to information Technology. PHI Learning Pvt. Ltd..
Ratwani, R.M., Reider, J. and Singh, H., 2019. A decade of health information technology
usability challenges and the path forward. Jama .321 (8). pp.743-744.
Torten, R., Reaiche, C. and Boyle, S., 2018. The impact of security awarness on information
technology professionals’ behavior. Computers & Security.79. pp.68-79.
Turulja, L. and Bajgoric, N., 2018. Information technology, knowledge management and human
resource management. VINE Journal of Information and Knowledge Management
Systems.
ONLINE
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<https://bizfluent.com/facts-5977213-role-information-technology-business.html>.
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Alwan, M., 2015. what is system development life cycle. [Online] Available through:
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