Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Company summary.....................................................................................................................1 Industry overview........................................................................................................................1 Micro environment......................................................................................................................2 Macro environment.....................................................................................................................3 SWOT analysis............................................................................................................................4 Market STP.................................................................................................................................5 Marketing mix strategies.............................................................................................................6 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................9
INTRODUCTION Marketing may be defined as the sum total of different types of activities which are involved in the process of promoting the goods manufactured by the company or the services rendered by it. It involves activities like sales promotion, pricing, distribution of products and services, segmenting, targeting and positioning and all the other activities relating to the selling of the product or the services. The present case study is performed on the Boost Juices which is an Australian based company set up in the year 2000. The report will discuss about the company and the industry in which that company exists in brief. Furthermore, it will outline all the micro and the macro factors which affects the company. After that it will highlight the factors of the SWOT analysis along with the market STP that is segmentation, targeting and positioning. At last the report will demonstrate the revised marketing mix for the new product. MAIN BODY Company summary The Boost Juice is a retail business outlet which is established in March 2000, by Janine Allis. This company is an Australian based company which deals in the selling ofspecialised juices of different fruits along with some variety of smoothies. With the help of the franchising the company has expanded in many countries such as Europe, United Kingdom, India, South Africa, Asia and many more countries. Industry overview For governing and controlling the Australia's non- alcoholic beverage industry a body is established named The Australian Beverages Council Ltd (ABCL). All the beverage industries employ around 46000 people in the whole industry and pays $1.2 billion in form of taxes to the government of Australia along with contribution of around $7 billion to the economy of Australia (Zeithaml, Bitner and Gremler, 2014). This industry is concerned with production of regular carbonated soft drinks and juices along with a variety of drinks and juices like energy drinks, diet drink, vegetable and fruit juices, cocktails and mock tails, flavoured milk, iced teas and many more other varieties. Around US $1163 million revenue was generated from the food and beverage industry in 2018 and the revenue is expected to grow annually around 15.9 % which will result in the revenue of approx US $2605 million by 2023. 1
(Source:Food & Beverages, 2019) Micro environment The micro environment refers to the types of environment which is internal to the organization which means that all the factors which affects the operations and the workings of the organization due to changes in the internal factors like the employees, suppliers, customers and many more. The internal analysis can be assessed and studied properly to gain a competitive advantage over the competitors and the rivals. This can be done with the help of Porters Five Forces Model which is explained below-Bargaining power of customers-Here the power to rule is in hands of the customer. This is because of the reason that the customer are he kings for the company and every company works in order to make the customers happy. Before producing the product or the services the company should keep in mind the preferences and the requirements of the consumers and then accordingly make the products and the services.Bargaining power of suppliers-In this case the power is in the hands of the suppliers because the suppliers are less in numbers so they have control over the companies. The suppliers have the power because they are limited in number and threats the companies to increase the cost of the raw materials(Schulze, Schöler and Skiera, 2014).Threats from the entry of new entrant-This is a major threat for the existing company. Entry of new company or competitors will decrease the customer base and the market 2
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share of the existing companies. So the Boost juice must timely study the entry of new entrants and must find ways to face the competition like merging with the new entrant or acquiring it.ï‚·Threat of the substitute products-It refers to the fact that every product or the service has a substitute of the product that is the same product is produced by some other countries as well(Feng, Morgan and Rego, 2015). For overcoming this problem Boost juice should time- to- time study the market and the substitute goods producers and their strategies and accordingly upgrade its strategies and develop new marketing strategies. ï‚·Rivalry among the competitors-This refers to as cut throat competition among the competitors. The rivalry can be based on many factors like advertising battles, price competition and many other factors. With help of this factor the consumers are benefited. It is because of the reason that the companies in order to face the competition all the companies make superior quality products at cheaper rates. Macro environment The macro environment is the sum total of the different factors which are external to the organization and affects the operations and the working of the whole company. The macro environment is studied with the help of PESTLE analysis. The detailed PESTLE analysis of the Boost Juices is as follows- ï‚·Political-These are the factors which includes the government policies and rules and the regulations which all the companies has to follow. This types of factor include all the policies of government, foreign trade policies, tax policies, political instability and all the factors relating to politics and government. ï‚·Economical-These factors are the main deciding factor of the economic development of the company. Factors like inflation rate, changes in interest rates, unemployment rate, and related factors all consists of the economic factors. ï‚·Social-These are the factors which depicts the status and the level of the society likethe culture of the society, demographics, population trends, age distribution, values followed by society and many other factors.The Boost juices must before producing the products consider the requirements of the society and produce accordingly(Leung, Bai and Stahura, 2015). 3
ï‚·Technological-These are the factors related to the developments and innovations in the field of the technology. For the expansion of Boost Juices it is very necessary for the company to study the technological aspect of the area where it wants to invest or open new branches(Parente and Strausbaugh - Hutchinson, 2014). ï‚·Environmental-These are the sources from where the company can generate or use the raw materials which are needed for the manufacturing of the products or the services. For Boost Juices this is the most important factor to be considered because for drinks and juices all the raw materials are taken from the environment only. ï‚·Legal-This is also a major factor which cannot be ignored because of the reason that the company works in many countries and all the countries have their own separate set of laws and regulations. So the company has to follow different set of laws regarding the nutrients level in the juices, content of alcohol if it is there, the quality level and many other factors. (Source:Introduction to PESTLE analysis) SWOT analysis The SWOT analysis is an analytical tool or framework which help the companies in analysing and evaluating the internal strengths and the weaknesses and also helps in assessing the external threats and the opportunities which are present in the external environment. 4
Strengths-These are referred to as those characteristics of the which helps the company in standing out differently and at superior position as compared to the competitors. The strengths of the Boost Juices are as follows- With the regular drinks and juices the company also provides some special drinks for obesity and drinks for removing the unhealthy lifestyle.This company has a very strong base and a wide channel of distribution which helps the company in efficiently supplying the healthy products to a variety of distant consumers spread all over the globe(Xu, Frankwick and Ramirez, 2016). Weaknesses-These are the weak points of the which hampers the growth of the company. Some weaknesses of the Boost Juices are as follows- The company mainly focuses on the teenage group and because of that it has lost the rest of the market segment.Recently the company has also started dealing in the eatables which are perishable goods in nature and they get wasted and damaged and because of this the cost for the company increases(Homburg, Jozić and Kuehnl, 2017). Opportunities-These are the options which are available for the company to grow in the market. Some opportunities present in the market for the Boost juices are as follows- The major opportunity for the company is to tap the Asian market as the Asian market is the most growing market in the world.Another opportunity is to develop and diversify in more type of product range and variety. Threats-These are the negative points which stops and poses problems for the company in growing to its maximum capacity. The threats posed by the external environment are as follows- There is high level of competition in the market and because of this high competition the company tends to lose its market share. In order to face this intense competition the company has to go for high advertising and promotion of its products and services which involves a large cost for the company. 5
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(Source:Youthinc, 2016) Market STP The STP model stands for Segmentation, Targeting and Positioning. It is a model of marketing consisting of three steps which starts from dividing the customers into different segments then targeting that segment and at last position the products to fulfil the needs of the target population. ï‚·Segmenting- This refers to dividing the group of customers into different segments on the basis of some common characteristics and features(Kotler, Kartajaya and Setiawan, 2016). The segments within which the customers can be divided by the Boost juices are like based on the geographic areas or based on the requirement of packaging like metal can, tetra pack or plastic bottlesor on basisof distribution channelslike online distribution with help of online shopping sites or offline in stores and supermarkets. ï‚·Targeting- After identifying the customer group the next step is to target the customer that is whator who will be the target consumers. For the Boost juices the main target group is people belonging to the age group of between 20- 35 between this also the main target is the people of around 20- 25 age group. This is because of the reason that the person coming in this age group is very adventurous and health conscious and tries to experiment with new flavours 6
ï‚·Positioning- This is the last step of the STP model. This is the step where the company has to make a place for its product or the service in the eyes of its consumers(Lee, Kozlenkova and Palmatier, 2015). The Boost juice tries to promote its drinks and juices in front of the consumers and tries to build a positive image for the so that the consumers tries to buy the products. Marketing mix strategies The marketing mix are the different combination or set of actions which the company uses in order to promote the products or the services in the market among the consumers in order to increase the sales and revenue of the company. The elements of the marketing mix used by the Boost Juices is as follows- ï‚·Product-The product refers to the good or the substance which the company deals with. A product is an item which the company puts forward for selling it in the market. If the company deals in providing the services then the services is the product. The Boost Juices provides a variety of products like smoothies like super smoothie, low fat smoothie, lite smoothie, juices made from fresh fruits, crushed fruits like lemon crush, mango crush, berry crush, bottle juices, flavoured milk muesli bars and a more variety of products. The products produced by the Boost juices are prepared by using high quality raw materials and because of this the consumers enjoy the drinks of the Boost juices. ï‚·Price-The price refers to the amount or the value of the product or the services which the company charges from the customers against providing the products or rendering the services. The Boost juices decides the price of its products by adding all the cost incurred and also adding the profit margins together comprises the price. This price is then charged to the consumers. Another pricing method used by the Boost juices is Price Skimming method. Under this method the company first charges high prices and then lowers the prices ï‚·Place-This refers to the place where the products or the services are provided to the potential and the end consumers(Balakrishnan, Dahnil and Yi, 2014). For the Boost Juices there are two places for distributing the products or the services. The first one is on trade system. Within this system the products that is the drinks and juices are sold in the restaurants, hotels and the bars and similar places. The other distribution channel is off 7
tradewithinwhichthecompanyprovidesitsproductsatthelocalshopsand supermarkets. ï‚·Promotion-This is This the most important factor for the successfulness of the business. The promotion refers to as the activity through which the products or the services is advertised and promoted within the market in order to increase the sales and in turn increase the revenue(Hillebrand, Driessen and Koll, 2015). There are many various kinds of promotional techniques available for the companies in order to promote their products like advertising, print media, sales promotion, free sampling, personal selling, gifts, free coupons and many other options. The promotional technique used by Boost juices more is the digital media. This is because of the reason that the major target customer of this company is the youth and to attract more and more youth towards the products of the Boost Juice is to advertise through digital media that is through internet, social media advertising. It is so because now- a- days more of the youth population is engaged with the internet and social media. CONCLUSION The marketing can be referred to as an action plan which is made to promote the product or the services produced and rendered by the company to its potential and the target market and consumers. With the in depth study of the above report it can be summarized that marketing is very essential for the success of the business because it attracts the consumers' attention towards the product or the services and this increases the sales and revenue of the company.The report discussedaboutthecompanyandtheindustryinwhichthatcompanyexistsinbrief. Furthermore, it outlined all the different types of micro and the macro factors which affects the company. After that it highlighted the factors of the SWOT analysis along with the market STP that is segmentation, targeting and positioning. At last the report demonstrated the revised marketing mix for the new product. 8
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