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Report On Theories Policies & Values In Health & Social Care

Added on - 11 Feb 2020

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Principles of Practise inHealth and Social Care
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1...........................................................................................................................................3TASK 2...........................................................................................................................................7TASK 3.........................................................................................................................................14TASK 4.........................................................................................................................................234.1 Roles, responsibilities and accountabilities.........................................................................234.2 Self-contribution to development and implementation.......................................................234.3 Recommendations................................................................................................................24CONCLUSION..............................................................................................................................25REFERENCES..............................................................................................................................262
INTRODUCTIONPrinciples are considered as a foundation of working which helps in regulatingbehaviours and actions of the individuals. The idea behind development of principles in healthand social care practises is to deliver efficient services to people who require care and attention.This report will help in developing an understanding regarding different theories, policies andvalues which must be applied in operating East and West care home. Any care centre canprovide efficient services only when there is ethical governance. Current situation of East andWest care centre is not good and no ethical principles are being followed.From implementation of policies, legislations, codes and regulations to developing localprocedures all the details have been provided in this assessment. It shall help in enhancingknowledge regarding appropriate governance of the healthcare centre. Furthermore, theories andsocial processes have been discussed with an elaborative assessment of self responsibilities androles. There are certain recommendations provided for developing efficient practise andmanagement of care activities in East and West Care Home. All these information will assist theindividuals in developing empathetic perception towards situation of service takers when caregivers are not efficient.TASK 11.1 Principles of supportThe health and social care practises in East and West Care Home are ineffective. Caregivers are untrained and less considerate towards the situations of the service takers. This depictsthat there is a deficiency of foundational principles in the care centre which may guideindividuals to perform the particular tasks. Since, health and social care service is an integral partof every society or community; the quality of care services cannot be compromised. Hence, thereis a need to apply principles of support for delivering efficient and effective health and socialcare services (Aveyard, 2014). Ethnicity of East and West care home is diverse. Patients belongto wide social and cultural diversity. Service providers must be given proper education andtraining so that equal treatment is given to the individuals. The basic principle of support in thiscontext is developing an atmosphere that respects every culture and religion.3
Human rights are the first thing that every organisation has to strictly obey. Exploitationand violation of these rights can cause development of fear among the service takers. As a result,the reputation of health care centre is damaged(Moule and Hek, 2011).There are certainprinciples which must be implemented in functioning of East and West care home so that bothservice providers and service takers are not affected adversely. Some of these includedevelopment of effective communication channels, providing care plan which is strategicallydesigned, applying latest technology for use, imbibing ethical practises, etc. Above all, the mostimportant thing which is to be applied as a principle of support for East and West care home isthe proper recruitment and selection. If service providers are efficient and skilled then chances ofrecovery for patients and service takers increases (Drummond and et. al., 2015).1.2 Procedure for protectingEast and West care home functions with diverse group of people. The nature of harm andabuse to these groups varies according to their specific needs. The procedure for protectingclients, patients and colleagues from harm is strategically divided into several steps.Setting objectives: The aims and objectives must be designed by the health careauthorities because they help in devising an effective workable path. A vision is obtained byworkers with a direction provided by the leaders and managers.Analysing environment: The effectiveness of an action plan is increased when analyticalperceptions are gained. It gives detailed information regarding every basic operation that is goingon in the organisation. Moreover, one can understand the level of risk which is being addressedby service takers in the care home (Mearns and et. al., 2013).Developing action plan: Once the assessment of risks, hazards and different types ofpossible harms is completed an action plan is to be prepared. This plan should contain detaileddescription regarding organisational activities which must be allocated to the respective person.Management of different functions and operations will help in meeting specific requirements ofpatients and clients effectively.Monitoring and control: The implementation of proposed plan is correct or not can bechecked by continuous supervision and control. For instance, there were cases of incorrectmedication to patients by a worker in East and West care home. Since, there was no monitoringon his activities, the person was able to manipulate records and escape from the punishment.4
Such situations can be easily controlled when efficient managers and supervisors are appointedfor monitoring activities in different sections. It helps in controlling unfair and unethicalpractises in organisation(Claes and et. al., 2010).1.3 Benefits of person-centred approachThe users of health and social care services in East and West care home belong to adiverse background. The common thing which binds these individuals together is theirvulnerability towards abuse, harm or unhealthy conditions (Why is person-centred careimportant?,2017). The type of approach an organisation implements in its working structurehelps in understanding the outcomes. Person-centred approach is a kind of therapy which isprovided by health and social care organisations to its patients. The purpose behind using thisapproach is to deliver efficient services to individuals with more attention and care. It helps indeveloping strong bonds between service takers and service givers (Chan, 2010).The ability of individuals to develop up-to their full potential is blocked when their livingconditions are not supportive or when they are subjected to some kind of harm. The care homecan develop person-centred approach by assigning highly skilled and trained workers withempathetic abilities to deal with the individuals (Person-centred therapy,2017). This will help inidentifying the needs and demands of service takers with more accuracy and precision. Themajor benefit of this approach when applied to current functioning of care home is developmentof an atmosphere which is based on mutual understanding (Puska and Ståhl, 2010). When anindividual is emotionally comfortable in his/her place of residence then probability of recoveryincreases. Counselling and psychotherapy is provided in this approach which helps individuals inunderstanding their own problems and recognising a solution.Apart from building of trust and responsibility amongst care givers and takers,unconditional positive regards are developed. Safety and quality of care is improved in theorganisation. New services are easily implemented with smooth operation. Hence, East and Westcare home must develop person-centred approach so that effective functioning is obtained withdevelopment of encouraging atmosphere in the organisation (Munn-Gidding and Winter, 2013).1.4 Ethical dilemmas and conflictsEthical dilemma is a situation between two or more individuals which is produced due todifference in thinking process and self-beliefs or values. When certain ethics become5
contradictory to their functioning then ethical dilemma occurs. Individuals debate or argue overan issue which requires ethical considerations. The type of conflict that occurs in an ethicaldilemma is constructive and beneficial for the organisation. The decision makers have to choosea path depending on itscorrectness (Brownson, Colditz and Proctor, 2012). Principles andprofessional values clash with the code of conduct that individuals portray in the institution.The ethical dilemmas that can arise while giving healthcare and support services to usersinclude primacy of interests, inequality in distribution, obligating each other, mismanagement ofresponsibilities amongst clients, colleagues and other, etc. When an individual seeks support inhealthcare then his/her privacy is disturbed. There can be an ethical dilemma faced by East orWest care home in delivering effective services without hindering the privacy of patients.Another dilemma occurs when allocation of responsibilities and prioritisation of individuals isconsidered (Lewis and Sanderson, 2011). Service providers may find it difficult to manage theirresponsibilities and priorities. The workers in East and West care home are unable to prioritisetheir family, employers and the service users if responsibilities are concerned.Ethical dilemmas and conflicts can be managed when risks are assessed efficiently.Although decision making is difficult, but it can be supported using risk assessment plan. Majorthreats related to a decision can be categorised on high priority while minor threats which areeasy to handle can be left for later reference. Comparison and evaluation of related benefits helpsin making effective and ethical decisions (Enthoven, 2014). The purpose behind this riskassessment should be to promote independence to service users and achieve best outcomewithout hindering organisational values and principles.6
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