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SBS 2000ID | Research Method

   

Added on  2020-03-13

13 Pages3423 Words70 Views
Research Methods Lecturer: Student ID: Research ProposalTopic: “The current trends and technologies in the hospitality industry”Table of Contents

1.0 Introduction................................................................................................................................12.0 Findings.....................................................................................................................................12.1 Research question..................................................................................................................12.2 Purpose of the research..........................................................................................................22.3 Justification of the research...................................................................................................22.4 Main point of argument.........................................................................................................32.5 Methods and methodology....................................................................................................32.6 Primary research method.......................................................................................................62.7 Ethical consideration.............................................................................................................72.8 Outcome and limitation of the project...................................................................................82.9 Personal reflection of the research process............................................................................93.0 Conclusion and recommendations...........................................................................................10References......................................................................................................................................111

1.0 IntroductionThis is a proposal of the research that will be conducted in the future. The researchproposal will outline the elements of the research that will be conducted in future. The researchthat will be conducted will analyse the current trend of technologies going on in the hospitalityindustry and what is the further scope of growth in the technologies used in the hospitalitybusiness. Hospitality industry is deemed one of the fastest growing industries of the world andthus looking after the technology is their most important responsibility. The advancement intechnology helped to decrease the cost for the hospitality industry. Recently 54% of hotels areplanning to incorporate advanced technology in all their sectors such as infrastructure, payment,staffing and management. This is because most of the activities in the hotel sector depend on thetechnology directly or indirectly. Thus analysing the trend is very crucial for this industry inorder to offer exclusive experience to the guests. Some of the common used technology in thehotel sectors is mobile device set up at the door; technology induced room service, guest apps.Location oriented services and tech lounges for the guests. This helps the hospitality business toattract customer traffic in their business and retain the existing customers (rarr;, 2017).. 2.0 Findings 2.1 Research question What is the current trend and technology in the hospitality industry?2.2 Purpose of the researchThe main objective of the paper is to analyse the trend of technology going on in thehospitality industry. For doing the further research on this, some future objective needs to bedesign in order to move in a systematic manner to reach the conclusion. 2

Newest trends of technology in hotels and restaurantsThe benefits and impact of current trends and technologyTechnology in personalisation and customisationThe future trends of technology in the hospitality industryThe process of retaining these technologies in the long run2.3 Justification of the research The research that is being designed will help to explore the trends of technology in one ofthe fastest and developed industry of the world that is the hospitality industry. The topic chosenfor the research is appropriate in understanding the trend that is going on in the hospitalityindustry worldwide. The topic is also feasible and important as hospitality industry I growingrapidly in today’s world. Analysing this industry will help the business owners to know the trendand competitive environment existing in this industry due to the availability of technology. Thehotel industry is estimated to increase their technology in all their service-oriented process inorder to retain back their escalating guests. It is evident that about 54% of the hotels in the worldwill induce technology in their day-to-day process. The most crucial places where the hotelincludes technology are in their guest rooms, bandwidth, payment methods and mobileengagement. The technology development is adopted by the industry as it is estimated that ithelps in influencing the decision making of the guests by 70%. These technology is mainly in theform of digital tools which gives a new look and opportunity to business (Hospitality Magazine2017).Technology has a long time affect on the hospitality industry that is necessary to analyse.The research will also analyse the benefits the technology improvement put on hospitalityindustry. It will further research the ways these technology will lead to personalisation and3

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