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Table of Contents
1. Introduction.............................................................................................................................................3
2. Research Aim and Objectives..................................................................................................................4
2.1 Conceptual Framework......................................................................................................................4
3 Literature Review.....................................................................................................................................6
3.1 Leadership support............................................................................................................................6
4 Develop research Design..........................................................................................................................7
4.1 Research Design Framework.............................................................................................................7
4.2 Types of Framework..........................................................................................................................9
4.3 Sampling Plan..................................................................................................................................10
4.4 Data collection Method....................................................................................................................11
4.5 Data Analysis Method.....................................................................................................................11
4.6 Ethical Issues...................................................................................................................................11
5 Conclusion..............................................................................................................................................12
Table of Figures
Figure 1 Conceptual framework..................................................................................................................5
Figure 2: Research Onion............................................................................................................................8
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Table of Contents
1. Introduction.............................................................................................................................................3
2. Research Aim and Objectives..................................................................................................................4
2.1 Conceptual Framework......................................................................................................................4
3 Literature Review.....................................................................................................................................6
3.1 Leadership support............................................................................................................................6
4 Develop research Design..........................................................................................................................7
4.1 Research Design Framework.............................................................................................................7
4.2 Types of Framework..........................................................................................................................9
4.3 Sampling Plan..................................................................................................................................10
4.4 Data collection Method....................................................................................................................11
4.5 Data Analysis Method.....................................................................................................................11
4.6 Ethical Issues...................................................................................................................................11
5 Conclusion..............................................................................................................................................12
Table of Figures
Figure 1 Conceptual framework..................................................................................................................5
Figure 2: Research Onion............................................................................................................................8
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1. Introduction
The Lean and Agile manufacturing in Aerospace has been developed from a long time
ago. Most of the areas in aerospace management have much invested in parts that require the use
of new methods that will enable them to be competitive. Lean assembling seems to hold
significant guarantee for tending to a scope of concurrent, contending requests, including
elevated levels of procedure and item quality, minimal effort and decreases in lead times. The
increase in maintenance, repair, and overhaul activities has led to the demand for implementation
of lean and agile (Ayeni, Ball, and Baines, 2016).
Some factors affect lean and agile management in Aerospace, and they need to be
identified and analyzed to determine their impacts. There is an increasing need for maintenance,
repair, and overhaul (MRO) industries to satisfy the customer needs in the quality work
(Herterich, Uebernickel, and Brenner, 2015). With reduced lead times, there is a high chance of
survival within the aviation industry. There is an increasing demand for the re-evaluation of the
operations in models of organizations in the aviation industry. Business operations models such
as Lean and Agile have been adopted in aviation industries to deal with the severe economic
turmoil and the ever-increasing global competition.
These concepts lead to the review of this report to analyze the implementation process of
Agile and Lean model management in the Aerospace industries for MRO activities. The research
work has been based in Singapore using the identified objects to that the main aim of the report
can be achieved. The concepts and its applications in the aerospace maintenance, repair and
overhaul sector will be well understood after carrying a systematic review of the literature
supporting the information. The major issues have been identified and will help in the design of
the report.
1. Introduction
The Lean and Agile manufacturing in Aerospace has been developed from a long time
ago. Most of the areas in aerospace management have much invested in parts that require the use
of new methods that will enable them to be competitive. Lean assembling seems to hold
significant guarantee for tending to a scope of concurrent, contending requests, including
elevated levels of procedure and item quality, minimal effort and decreases in lead times. The
increase in maintenance, repair, and overhaul activities has led to the demand for implementation
of lean and agile (Ayeni, Ball, and Baines, 2016).
Some factors affect lean and agile management in Aerospace, and they need to be
identified and analyzed to determine their impacts. There is an increasing need for maintenance,
repair, and overhaul (MRO) industries to satisfy the customer needs in the quality work
(Herterich, Uebernickel, and Brenner, 2015). With reduced lead times, there is a high chance of
survival within the aviation industry. There is an increasing demand for the re-evaluation of the
operations in models of organizations in the aviation industry. Business operations models such
as Lean and Agile have been adopted in aviation industries to deal with the severe economic
turmoil and the ever-increasing global competition.
These concepts lead to the review of this report to analyze the implementation process of
Agile and Lean model management in the Aerospace industries for MRO activities. The research
work has been based in Singapore using the identified objects to that the main aim of the report
can be achieved. The concepts and its applications in the aerospace maintenance, repair and
overhaul sector will be well understood after carrying a systematic review of the literature
supporting the information. The major issues have been identified and will help in the design of
the report.
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2. Research Aim and Objectives
The main aim of the research is to investigate the implementation of Lean and Agile
Management in Aerospace Maintenance, Repair and Overhaul industry in Singapore.
Other Research Objectives include:
The research work literature review.
Determining the factors that affects the research work.
Analyzing the impacts of the research.
Determining how leadership affects the implementation process.
2.1 Conceptual Framework
According to Antonenko, the theoretical framework how the researcher synthesis the
study so as to interpret the phenomenon (2015:53). It illustrates what to expect in the research
showing the variables that are taken to relate to each other. The structure will also display the
presentation for the research aim and objectives that drive for the investigation that was reported.
Below is the conceptual framework that illustrates the factors that impact the implementation of
Lean and Agile Management and the associated results of the investigation.
2. Research Aim and Objectives
The main aim of the research is to investigate the implementation of Lean and Agile
Management in Aerospace Maintenance, Repair and Overhaul industry in Singapore.
Other Research Objectives include:
The research work literature review.
Determining the factors that affects the research work.
Analyzing the impacts of the research.
Determining how leadership affects the implementation process.
2.1 Conceptual Framework
According to Antonenko, the theoretical framework how the researcher synthesis the
study so as to interpret the phenomenon (2015:53). It illustrates what to expect in the research
showing the variables that are taken to relate to each other. The structure will also display the
presentation for the research aim and objectives that drive for the investigation that was reported.
Below is the conceptual framework that illustrates the factors that impact the implementation of
Lean and Agile Management and the associated results of the investigation.
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Figure 1 Theoretical framework
From the above figure, it denotes that various factors affect the implementation of the research.
The factors include:
Leadership support
Organizational culture
Employees competency and development
Value stream mapping
Supplier relationship management.
When the above factors are put into observation for the implementation of the research project,
the industry performance will improve in terms of protection, quality, price tag, delivery and
customers.
Figure 1 Theoretical framework
From the above figure, it denotes that various factors affect the implementation of the research.
The factors include:
Leadership support
Organizational culture
Employees competency and development
Value stream mapping
Supplier relationship management.
When the above factors are put into observation for the implementation of the research project,
the industry performance will improve in terms of protection, quality, price tag, delivery and
customers.
SUPPLY CHAIN 6
3 Literature Review
3.1 Leadership support
Leadership support includes creating faith, encouragement, and assisting team members
in the industry to deal with challenges they face. Leaders should support their team members by
encouraging teamwork, paying attention to the relationships of the members and show
commitment when working with them. Leadership support will have an important influence on
the implementation of the development. Application of Lean and Agile has been much related to
leadership support (Parker, Holesgrove, and Pathak, 2015). If the leadership team supports the
project, it could significantly reduce and eradicate the implementation hurdles (Laureani, and
Antony, 2017).
Agile and Lean implementation achievement is dependent on the basic venture the board
qualities and aptitudes of the individuals or individual entrusted with the duty of the entire
undertaking (Layton, and Ostermiller, 2017). For the success of Agile and Lean implementation
of RMO, it will require the complete commitment of all the staff leaders. Strong leadership skills
are necessary for the persons tasked with the application and success of the whole process.
In MRO industries, leaders assigned with the implementation tasks should possess high
engineering skills, leadership skills to control the program (Campbell, Reyes-Picknell, and Kim,
2015). They must be able to interpret customer satisfaction into effective MRO practices
effectively.
In Airbus Aerospace, the approach for implementation of the MRO research mostly
depends on the support from the leadership management (Hodges, and Mo, 2018). The control
supports and enhances the performance of the employees in the MRO in the aerospace sector.
3 Literature Review
3.1 Leadership support
Leadership support includes creating faith, encouragement, and assisting team members
in the industry to deal with challenges they face. Leaders should support their team members by
encouraging teamwork, paying attention to the relationships of the members and show
commitment when working with them. Leadership support will have an important influence on
the implementation of the development. Application of Lean and Agile has been much related to
leadership support (Parker, Holesgrove, and Pathak, 2015). If the leadership team supports the
project, it could significantly reduce and eradicate the implementation hurdles (Laureani, and
Antony, 2017).
Agile and Lean implementation achievement is dependent on the basic venture the board
qualities and aptitudes of the individuals or individual entrusted with the duty of the entire
undertaking (Layton, and Ostermiller, 2017). For the success of Agile and Lean implementation
of RMO, it will require the complete commitment of all the staff leaders. Strong leadership skills
are necessary for the persons tasked with the application and success of the whole process.
In MRO industries, leaders assigned with the implementation tasks should possess high
engineering skills, leadership skills to control the program (Campbell, Reyes-Picknell, and Kim,
2015). They must be able to interpret customer satisfaction into effective MRO practices
effectively.
In Airbus Aerospace, the approach for implementation of the MRO research mostly
depends on the support from the leadership management (Hodges, and Mo, 2018). The control
supports and enhances the performance of the employees in the MRO in the aerospace sector.
SUPPLY CHAIN 7
This boosts the adoption of these models and thus the success of the whole project
implementation process.
At times when the leadership team is committed, the standards of the developments are
much improved since there is a lot of tactical management being deployed (Laureani, and
Antony, 2017). If these standards are high, then a company can be able to remain competitive in
the aviation MRO Company. The adoption of this philosophy has many benefits to all industries
that have implemented the models (Ayeni, Ball, and Baines, 2016).
However, leadership becomes a barrier to the implementation of MRO management if
they do not support the whole process (Hodges, and Mo, 2018). The barriers impact the
implementation process negatively if there are behaviours that show that the management does
not have the long term commitment. Leaders may, at times, fail to take control of the changes
that are required and it becomes a great challenge (Grint, Jones, Holt, and Storey, 2016).
4 Develop research Design
Lean assembling seems to hold impressive guarantee for tending to a scope of
synchronous, contending requests, including elevated levels of procedure and item quality,
minimal effort and decreases in lead times (Palinkas et al., 2015).
4.1 Research Design Framework
This framework contains the methods and methods used by the researcher to research and
address the research aims and objectives. The design of the research topic explains the type of
study to be undertaken. The researcher will discuss the technique of the research onion.
This boosts the adoption of these models and thus the success of the whole project
implementation process.
At times when the leadership team is committed, the standards of the developments are
much improved since there is a lot of tactical management being deployed (Laureani, and
Antony, 2017). If these standards are high, then a company can be able to remain competitive in
the aviation MRO Company. The adoption of this philosophy has many benefits to all industries
that have implemented the models (Ayeni, Ball, and Baines, 2016).
However, leadership becomes a barrier to the implementation of MRO management if
they do not support the whole process (Hodges, and Mo, 2018). The barriers impact the
implementation process negatively if there are behaviours that show that the management does
not have the long term commitment. Leaders may, at times, fail to take control of the changes
that are required and it becomes a great challenge (Grint, Jones, Holt, and Storey, 2016).
4 Develop research Design
Lean assembling seems to hold impressive guarantee for tending to a scope of
synchronous, contending requests, including elevated levels of procedure and item quality,
minimal effort and decreases in lead times (Palinkas et al., 2015).
4.1 Research Design Framework
This framework contains the methods and methods used by the researcher to research and
address the research aims and objectives. The design of the research topic explains the type of
study to be undertaken. The researcher will discuss the technique of the research onion.
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The technique was established so that it can show the stages through which a research
follows when designing a practical methodology (Küpper, 2016). This approach is mostly linked
to the deductive method. The research strategy is the best and most economical. The researcher
will be able to gather essential data to answers what, who, when, and how questions when
investigating how to implement the research in MRO Aerospace industry in Singapore.
The research onions have six layers. The process starts from the outside layers moving
inner wards until the core is reached. The layers are discussed below:
a) Research Philosophy- it outlines the beliefs that affect the nature of the reality of
adopting the implementation of the project.
b) Research approach- the approach that the researcher takes to conduct the research and
includes inductive and deductive methods.
The technique was established so that it can show the stages through which a research
follows when designing a practical methodology (Küpper, 2016). This approach is mostly linked
to the deductive method. The research strategy is the best and most economical. The researcher
will be able to gather essential data to answers what, who, when, and how questions when
investigating how to implement the research in MRO Aerospace industry in Singapore.
The research onions have six layers. The process starts from the outside layers moving
inner wards until the core is reached. The layers are discussed below:
a) Research Philosophy- it outlines the beliefs that affect the nature of the reality of
adopting the implementation of the project.
b) Research approach- the approach that the researcher takes to conduct the research and
includes inductive and deductive methods.
SUPPLY CHAIN 9
c) Research strategy- it shows how the researcher will carry out the work using the approach
like survey, experiment or case study.
d) Choices – these are the options that the research has made choices from.
e) Time horizons – the duration within when the project should be completed- cross-
sectional and longitudinal.
f) Data collection and analysis- this is the innermost core that constitutes the techniques and
procedures to be used in the research.
4.2 Types of Framework
Quantitative method is where a researcher gathers observable data to answer a research
question using mathematical or computational techniques (Hancock, and Algozzine, 2017). The
quantitative method will be chosen in this research since it is the most accurate and valuable way
than the qualitative approach. The technique is also used to determine measurable and numerical
relationships.
Advantages of the quantitative method
The method uses straightforward analysis- It will be of importance for the implementation of the
Aerospace MRO project since when data is collected, it is possible to know which statistical tests
to use.
The data collected can be tested and checked, thus making it difficult for replication in the
research.
Disadvantages of quantitative method
c) Research strategy- it shows how the researcher will carry out the work using the approach
like survey, experiment or case study.
d) Choices – these are the options that the research has made choices from.
e) Time horizons – the duration within when the project should be completed- cross-
sectional and longitudinal.
f) Data collection and analysis- this is the innermost core that constitutes the techniques and
procedures to be used in the research.
4.2 Types of Framework
Quantitative method is where a researcher gathers observable data to answer a research
question using mathematical or computational techniques (Hancock, and Algozzine, 2017). The
quantitative method will be chosen in this research since it is the most accurate and valuable way
than the qualitative approach. The technique is also used to determine measurable and numerical
relationships.
Advantages of the quantitative method
The method uses straightforward analysis- It will be of importance for the implementation of the
Aerospace MRO project since when data is collected, it is possible to know which statistical tests
to use.
The data collected can be tested and checked, thus making it difficult for replication in the
research.
Disadvantages of quantitative method
SUPPLY CHAIN 10
Can be misleading- since it is based on statistics, people may think it is more credible than
qualitative research.
Using this model, it is difficult to set a research model
A qualitative method is an approach explains how and why a specific phenomenon acts
as it does in a specific concept. The qualitative method may not be considered much accurate,
like the quantitative method.
Advantages
It gives complete data which shows feeling and even attitudes.
The method encourages openness from the participants
Disadvantages of qualitative method
It requires more time to collect data.
It is challenging to make comparisons.
The quantitative method will be chosen to research since it is more accurate.
4.3 Sampling Plan
The sample plan shows the basis for which the study is to be conducted. The sample plan
in the study will contain three significant decisions, as discussed below:
a) Sampling unit- choose the category of the population to be surveyed, and in this case, the
management in Aerospace will be considered.
b) Sample size- considering how many objects will be surveyed and the larger the sample
size, the more accurate data to be obtained.
c) Sampling procedure- the best method like probability sampling is used to ensure that
every object has equal chances of selection.
Can be misleading- since it is based on statistics, people may think it is more credible than
qualitative research.
Using this model, it is difficult to set a research model
A qualitative method is an approach explains how and why a specific phenomenon acts
as it does in a specific concept. The qualitative method may not be considered much accurate,
like the quantitative method.
Advantages
It gives complete data which shows feeling and even attitudes.
The method encourages openness from the participants
Disadvantages of qualitative method
It requires more time to collect data.
It is challenging to make comparisons.
The quantitative method will be chosen to research since it is more accurate.
4.3 Sampling Plan
The sample plan shows the basis for which the study is to be conducted. The sample plan
in the study will contain three significant decisions, as discussed below:
a) Sampling unit- choose the category of the population to be surveyed, and in this case, the
management in Aerospace will be considered.
b) Sample size- considering how many objects will be surveyed and the larger the sample
size, the more accurate data to be obtained.
c) Sampling procedure- the best method like probability sampling is used to ensure that
every object has equal chances of selection.
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4.4 Data collection Method
These are the methods that will be used in the collection of data that will be used in the
implementation of Aerospace MRO industries in Singapore. The method will be used in the
collection of data to be used in quantitative analysis. They include:
Interviews- these are open-ended questions to be asked and are more customizable and
approachable.
Observation- This is where information is collected without asking questions. The team
involved in the research will visit Aerospace companies and collect data from their
observations.
The above two data collection methods will be of great help in collecting data in Aerospace
MRO industries.
4.5 Data Analysis Method
Data analysis is the act of inspecting, cleansing, transforming and modelling data to get
useful data, inform conclusions and supporting decision making (Kim, Zimmermann, DeLine,
and Begel, 2016). The data were analyzed using quantitative research, which was based on
experiments and surveys. Raw numbers from the research will be turned to important data.
The quantitative method is mostly associated is used to find the evidence that can reject or
support the formulated research objective. Analytical software such as Microsoft excel, access or
SPSS are used.
4.6 Ethical Issues
This is the design of principles which can critically change previous considerations about
choices of actions (Rae, 2018). The concerns look at whether the research will place respondents
under any undue risk. The ethical considerations in this research include:
4.4 Data collection Method
These are the methods that will be used in the collection of data that will be used in the
implementation of Aerospace MRO industries in Singapore. The method will be used in the
collection of data to be used in quantitative analysis. They include:
Interviews- these are open-ended questions to be asked and are more customizable and
approachable.
Observation- This is where information is collected without asking questions. The team
involved in the research will visit Aerospace companies and collect data from their
observations.
The above two data collection methods will be of great help in collecting data in Aerospace
MRO industries.
4.5 Data Analysis Method
Data analysis is the act of inspecting, cleansing, transforming and modelling data to get
useful data, inform conclusions and supporting decision making (Kim, Zimmermann, DeLine,
and Begel, 2016). The data were analyzed using quantitative research, which was based on
experiments and surveys. Raw numbers from the research will be turned to important data.
The quantitative method is mostly associated is used to find the evidence that can reject or
support the formulated research objective. Analytical software such as Microsoft excel, access or
SPSS are used.
4.6 Ethical Issues
This is the design of principles which can critically change previous considerations about
choices of actions (Rae, 2018). The concerns look at whether the research will place respondents
under any undue risk. The ethical considerations in this research include:
SUPPLY CHAIN 12
Making sure that the dignity of the respondents is respected.
We are ensuring that there will be no harm to the participants.
They are upholding the privacy of the research subjects.
Making data personal data is confidential.
Ensuring that there is fully informed consent of the research participants.
5 Conclusion
Leadership support mostly impacts the implementation of Lean and Agile Management
in Aerospace MRO industry in Singapore. With proper support from the management, the
implementation process can significantly result in the success that makes most Aerospace
industries more competitive and innovative. From the research, the top management was
highlighted as the critical success for the implementation of the project.
Making sure that the dignity of the respondents is respected.
We are ensuring that there will be no harm to the participants.
They are upholding the privacy of the research subjects.
Making data personal data is confidential.
Ensuring that there is fully informed consent of the research participants.
5 Conclusion
Leadership support mostly impacts the implementation of Lean and Agile Management
in Aerospace MRO industry in Singapore. With proper support from the management, the
implementation process can significantly result in the success that makes most Aerospace
industries more competitive and innovative. From the research, the top management was
highlighted as the critical success for the implementation of the project.
SUPPLY CHAIN 13
References
Antonenko, P.D., 2015. The instrumental value of conceptual frameworks in educational
technology research. Educational Technology Research and Development, 63(1), pp.53-71.
Ayeni, P., Ball, P. and Baines, T., 2016. Towards the strategic adoption of Lean in Aviation
Maintenance Repair and Overhaul (MRO) industry: An empirical study into the industry's
status. Journal of Manufacturing Technology Management, pp.38-61.
Campbell, J.D., Reyes-Picknell, J.V. and Kim, H.S., 2015. Uptime: Strategies for excellence in
maintenance management. Productivity Press.
Grint, K., Jones, O.S., Holt, C. and Storey, J., 2016. What is leadership? The Routledge
Companion to Leadership, p.3.
Hancock, D.R. and Algozzine, B., 2017. Doing case study research: A practical guide for
beginning researchers. Teachers College Press.
Herterich, M.M., Uebernickel, F. and Brenner, W., 2015. The impact of cyber-physical systems
on industrial services in manufacturing. Procedia Corp, 30, pp.323-328.
Hodges, V.E. and Mo, J.P., 2018. Transitioning defence aerospace support solution to service
commercial sector maintenance repair and overhaul. International Journal of Production
Research, 56(6), pp.2199-2217.
Kim, M., Zimmermann, T., DeLine, R. and Begel, A., 2016, May. The emerging role of data
scientists on software development teams. In 2016 IEEE/ACM 38th International Conference on
Software Engineering (ICSE) (pp. 96-107). IEEE.
Küpper, S., 2016, June. The impact of agile methods on the development of an agile culture:
research proposal:[the rapid evolution]. In Proceedings of the 20th International Conference on
Evaluation and Assessment in Software Engineering (pp. 1-4).
Laureano, A. and Antony, J., 2017. Leadership characteristics for lean six sigma. Total Quality
Management & Business Excellence, 28(3-4), pp.405-426.
Laureano, A. and Antony, J., 2017. Leadership characteristics for lean six sigma. Total Quality
Management & Business Excellence, 28(3-4), pp.405-426.
Layton, M.C. and Ostermiller, S.J., 2017. Agile project management for dummies. John Wiley &
Sons.
Palinkas, L.A., Horwitz, S.M., Green, C.A., Wisdom, J.P., Duan, N. and Hoagwood, K., 2015.
Purposeful sampling for qualitative data collection and analysis in mixed method implementation
References
Antonenko, P.D., 2015. The instrumental value of conceptual frameworks in educational
technology research. Educational Technology Research and Development, 63(1), pp.53-71.
Ayeni, P., Ball, P. and Baines, T., 2016. Towards the strategic adoption of Lean in Aviation
Maintenance Repair and Overhaul (MRO) industry: An empirical study into the industry's
status. Journal of Manufacturing Technology Management, pp.38-61.
Campbell, J.D., Reyes-Picknell, J.V. and Kim, H.S., 2015. Uptime: Strategies for excellence in
maintenance management. Productivity Press.
Grint, K., Jones, O.S., Holt, C. and Storey, J., 2016. What is leadership? The Routledge
Companion to Leadership, p.3.
Hancock, D.R. and Algozzine, B., 2017. Doing case study research: A practical guide for
beginning researchers. Teachers College Press.
Herterich, M.M., Uebernickel, F. and Brenner, W., 2015. The impact of cyber-physical systems
on industrial services in manufacturing. Procedia Corp, 30, pp.323-328.
Hodges, V.E. and Mo, J.P., 2018. Transitioning defence aerospace support solution to service
commercial sector maintenance repair and overhaul. International Journal of Production
Research, 56(6), pp.2199-2217.
Kim, M., Zimmermann, T., DeLine, R. and Begel, A., 2016, May. The emerging role of data
scientists on software development teams. In 2016 IEEE/ACM 38th International Conference on
Software Engineering (ICSE) (pp. 96-107). IEEE.
Küpper, S., 2016, June. The impact of agile methods on the development of an agile culture:
research proposal:[the rapid evolution]. In Proceedings of the 20th International Conference on
Evaluation and Assessment in Software Engineering (pp. 1-4).
Laureano, A. and Antony, J., 2017. Leadership characteristics for lean six sigma. Total Quality
Management & Business Excellence, 28(3-4), pp.405-426.
Laureano, A. and Antony, J., 2017. Leadership characteristics for lean six sigma. Total Quality
Management & Business Excellence, 28(3-4), pp.405-426.
Layton, M.C. and Ostermiller, S.J., 2017. Agile project management for dummies. John Wiley &
Sons.
Palinkas, L.A., Horwitz, S.M., Green, C.A., Wisdom, J.P., Duan, N. and Hoagwood, K., 2015.
Purposeful sampling for qualitative data collection and analysis in mixed method implementation
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research. Administration and policy in mental health and mental health services research, 42(5),
pp.533-544.
Parker, D.W., Holesgrove, M. and Pathak, R., 2015. Improving productivity with self-organized
teams and agile leadership. International Journal of Productivity and Performance Management.
Rae, S., 2018. Moral choices: An introduction to ethics. Zondervan Academic.
research. Administration and policy in mental health and mental health services research, 42(5),
pp.533-544.
Parker, D.W., Holesgrove, M. and Pathak, R., 2015. Improving productivity with self-organized
teams and agile leadership. International Journal of Productivity and Performance Management.
Rae, S., 2018. Moral choices: An introduction to ethics. Zondervan Academic.
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