This research investigates the challenges faced by start-ups and entrepreneurs due to incubation and acceleration processes during COVID-19. It explores the incubation and acceleration processes, their basic processes, and the challenges associated with them. The research methodology includes primary and secondary sources for data collection. The study aims to enhance knowledge about incubation and acceleration, measure the basic processes, and examine the challenges faced by start-ups and entrepreneurs. The research provides recommendations for incubators and accelerators to extend their services to remote areas and utilize advanced technologies.