Impact of Talent Management Strategies on Travel and Tourism Industry
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This research project aims to analyze the impact of effective talent management strategies on the travel and tourism industry, with a case study on Hilton hotel. It explores the significance of talent management strategies, the project management plan, research methodology, data analysis, and provides recommendations.
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Research project
1
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Title: To analyse the impact of effective talent management strategies on travel and tourism
industry. A case study on Hilton hotel.
INTRODUCTION
Talent management strategies by which enterprise and organizations recognise or develop
talented candidates who can have positive impact on business in terms of productivity and
profitability. It has become key component of HR management but also have a responsibility of
manager and leaders at mange to different talent level within organization. An effective
strategies related talent management applicable in business process that will increase overall
productivity as well as profitability in marketplace (Gallardo-Gallardo, Thunnissen and Scullion,
2019). The Hilton hotel adopt the talent management strategies for conducting the recruitment
and selection process to identify talented or skilled candidates that easily maintain overall
business operations and functions. It directly influences of employee to increase their
performance and efficiency in proper manner. In Hilton hotel, they are mainly focused on the
different components such as attracting, engaging, developing and selecting in tourism industry
where it motivates employee towards business goals.
Significance
The significance of research is to identify the brief idea about an effective talent
management strategy that contribute to develop knowledge in particular field or area. The
research study influences the investigator to understand logical role and how it will useful for
tourism industry. The research project will help for researcher to identify different policies and
procedures that implement in talent management tactics. In order to increase performance &
efficiency of Staff member for achieving business objectives.
Rationale
The case study intends to determine level of talent management strategies where how it is
related to implementation of strategies in organization. In order to increase productivity and
profitability in marketplace. The researcher would identify short term plan that has impact on the
large sales volume and market value within business. It useful for scholar is to analyse the
positive & negative results of talent management strategies.
3
industry. A case study on Hilton hotel.
INTRODUCTION
Talent management strategies by which enterprise and organizations recognise or develop
talented candidates who can have positive impact on business in terms of productivity and
profitability. It has become key component of HR management but also have a responsibility of
manager and leaders at mange to different talent level within organization. An effective
strategies related talent management applicable in business process that will increase overall
productivity as well as profitability in marketplace (Gallardo-Gallardo, Thunnissen and Scullion,
2019). The Hilton hotel adopt the talent management strategies for conducting the recruitment
and selection process to identify talented or skilled candidates that easily maintain overall
business operations and functions. It directly influences of employee to increase their
performance and efficiency in proper manner. In Hilton hotel, they are mainly focused on the
different components such as attracting, engaging, developing and selecting in tourism industry
where it motivates employee towards business goals.
Significance
The significance of research is to identify the brief idea about an effective talent
management strategy that contribute to develop knowledge in particular field or area. The
research study influences the investigator to understand logical role and how it will useful for
tourism industry. The research project will help for researcher to identify different policies and
procedures that implement in talent management tactics. In order to increase performance &
efficiency of Staff member for achieving business objectives.
Rationale
The case study intends to determine level of talent management strategies where how it is
related to implementation of strategies in organization. In order to increase productivity and
profitability in marketplace. The researcher would identify short term plan that has impact on the
large sales volume and market value within business. It useful for scholar is to analyse the
positive & negative results of talent management strategies.
3
P1 Device project aims and objectives for chosen scenario.
Aim: To analyse the impact of effective talent management strategies on travel and tourism
industry. A case study on Hilton hotel.
Objective:
To Determine the impact of talent management on the performance of organization.
To evaluate that talent management at retaining the efficient and high performing
employees within organization.
To recommend that overcome barriers in business by implementing the talent
management strategies.
Research Questions
What are different ways to impact of talent management strategies on the performance of
organization?
How can understand that talent management at retaining efficient and high performing
employees within organization?
What are several recommendations that overcome barriers in business by implementing
talent management strategies in travel and tourism industry?
P2 Discuss about the project management plan such as scope, time, cost and quality.
Project management plan is based on the documentation that mainly consists of overall
resources, which require for project management (Mone and London, 2018). It can be performed
different functions such as execution, controlled and monitored, may be summarised in detailed
documents.
Scope: The scope of project is to determine specific role of investigator and enhance that
how it useful for further enhancement.
Risk: It can be generated the risk related financial crisis and other type of operational
risk.
Cost: As per estimation, the investigator will identify total cost required in project
appropriately $1000.
Time Duration: The researcher or investigator will complete the project within 3 Month.
Quality: Researcher will deliver the best quality of project and used an appropriate source
for collecting data or information in project.
4
Aim: To analyse the impact of effective talent management strategies on travel and tourism
industry. A case study on Hilton hotel.
Objective:
To Determine the impact of talent management on the performance of organization.
To evaluate that talent management at retaining the efficient and high performing
employees within organization.
To recommend that overcome barriers in business by implementing the talent
management strategies.
Research Questions
What are different ways to impact of talent management strategies on the performance of
organization?
How can understand that talent management at retaining efficient and high performing
employees within organization?
What are several recommendations that overcome barriers in business by implementing
talent management strategies in travel and tourism industry?
P2 Discuss about the project management plan such as scope, time, cost and quality.
Project management plan is based on the documentation that mainly consists of overall
resources, which require for project management (Mone and London, 2018). It can be performed
different functions such as execution, controlled and monitored, may be summarised in detailed
documents.
Scope: The scope of project is to determine specific role of investigator and enhance that
how it useful for further enhancement.
Risk: It can be generated the risk related financial crisis and other type of operational
risk.
Cost: As per estimation, the investigator will identify total cost required in project
appropriately $1000.
Time Duration: The researcher or investigator will complete the project within 3 Month.
Quality: Researcher will deliver the best quality of project and used an appropriate source
for collecting data or information in project.
4
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Resources: there are different type of resources required in research project such as
capital, software, hardware, equipment and manpower.
P3 Produce the work break down structure and Gantt chart to provide specific timeframes.
Timeframe
5
capital, software, hardware, equipment and manpower.
P3 Produce the work break down structure and Gantt chart to provide specific timeframes.
Timeframe
5
Work break down structure: A work break down structure is a type of project management
system that will create framework for estimating overall cost and also control along with
providing guidance.
6
system that will create framework for estimating overall cost and also control along with
providing guidance.
6
Gantt Chart: it is type of graphical platform that mainly shows different activities or task
performed within specific time schedule.
7
performed within specific time schedule.
7
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P4 RESEARCH METHODOLOGY
The research methodology is defined as a term that easily gather, collect and evaluate data
effectively. It is considered as a tool that select an appropriate method that help for collecting
relevant information related topic or subject.
Research method: It is a method that useful for data collection while identifying existing
previous work for further expansion (CuiKhan and Tarba, 2018). It can be divided into
different category such as Qualitative and Quantitative. Researcher has chosen qualitative
method for purpose of data collection because there are various approaches and theories
which useful for researcher in further enhancement.
Research philosophy: it is a type of approach that researcher thought and following the
new reliable knowledge to obtain specific object of research. There are different ways to
categorise such as positivism, realism, interpretivism and Pragmatism. The investigator
has chosen interpretivism philosophy to interact with the reality for sharing meanings as
well as consciousness. It is useful for researcher to identify problem during research
study.
Research Design: It is conceptual framework that design entire process of methods for
analyzing variables effectively. Through research design, researcher has taken important
decisions related the entire design pattern. The research design can be divided into
different types: exploratory and conclusive. The investigation has chosen exploratory
design that provide brief overview of research project and also help to gain more
background information or data (Khilji and Schuler, 2017).
Data collection method: the data collection method that useful for measuring on variable
as per internet and also created a systematic fashion that enables hypotheses result or
outcome. The investigator has chosen both primary and secondary data collection for
investigating data relevant through research study. In primary data collection, scholar
should collect data from Questionnaires. Apart from that Secondary data collection where
scholar should collect relevant data through journals & articles.
8
The research methodology is defined as a term that easily gather, collect and evaluate data
effectively. It is considered as a tool that select an appropriate method that help for collecting
relevant information related topic or subject.
Research method: It is a method that useful for data collection while identifying existing
previous work for further expansion (CuiKhan and Tarba, 2018). It can be divided into
different category such as Qualitative and Quantitative. Researcher has chosen qualitative
method for purpose of data collection because there are various approaches and theories
which useful for researcher in further enhancement.
Research philosophy: it is a type of approach that researcher thought and following the
new reliable knowledge to obtain specific object of research. There are different ways to
categorise such as positivism, realism, interpretivism and Pragmatism. The investigator
has chosen interpretivism philosophy to interact with the reality for sharing meanings as
well as consciousness. It is useful for researcher to identify problem during research
study.
Research Design: It is conceptual framework that design entire process of methods for
analyzing variables effectively. Through research design, researcher has taken important
decisions related the entire design pattern. The research design can be divided into
different types: exploratory and conclusive. The investigation has chosen exploratory
design that provide brief overview of research project and also help to gain more
background information or data (Khilji and Schuler, 2017).
Data collection method: the data collection method that useful for measuring on variable
as per internet and also created a systematic fashion that enables hypotheses result or
outcome. The investigator has chosen both primary and secondary data collection for
investigating data relevant through research study. In primary data collection, scholar
should collect data from Questionnaires. Apart from that Secondary data collection where
scholar should collect relevant data through journals & articles.
8
Sampling: it is well- defined the entire method that mainly used in research project for
purpose of analysis and observation which are undertaken from large number of
populations. The sampling is used in research project that mainly depend on type of
analysis. The investigator has chosen simple random sampling technique to choose
participants in large population. The sample size is 20.
Ethical Consideration: It is based on the ethical value and morale of participants in
research study where they provide an opportunity to maintain the relevant data or
information effectively and efficiently. It is based on the principles and assumed in
research project.
1. Respect the dignity of participants and avoid any type of deception as well as
exaggeration.
2. It has maintained and protected the information or data in proper manner.
Validity and reliability: The reliability mainly refers to extent that same type of solution
obtained and also associated with high level. In this way, researcher has generated the
same type of result or outcome. On the other hand, investigator can be identifying
specific requirement at the time of research findings.
9
purpose of analysis and observation which are undertaken from large number of
populations. The sampling is used in research project that mainly depend on type of
analysis. The investigator has chosen simple random sampling technique to choose
participants in large population. The sample size is 20.
Ethical Consideration: It is based on the ethical value and morale of participants in
research study where they provide an opportunity to maintain the relevant data or
information effectively and efficiently. It is based on the principles and assumed in
research project.
1. Respect the dignity of participants and avoid any type of deception as well as
exaggeration.
2. It has maintained and protected the information or data in proper manner.
Validity and reliability: The reliability mainly refers to extent that same type of solution
obtained and also associated with high level. In this way, researcher has generated the
same type of result or outcome. On the other hand, investigator can be identifying
specific requirement at the time of research findings.
9
P5 DATA ANALYSIS
Data Interpretation is defined as a process of modelling, cleaning and transforming data to
discover useful data in the business decision-making. It is the most common approach to analyse
about the qualitative method for understanding relevant information or data.
Primary Research (Questionnaires)
Theme: 1 Talent management strategies impact on performance of business.
Frequency Respondent
Strongly agree
Agree
Strongly disagree
Disagree
7
4
6
3
Total 20
Table:1
Figure 1
Data Interpretation:
As per analysis, it can be determined that large number of respondent agree on the
statement where talent management strategies impacts on the entire performance. In above table,
it has summarized that 7 respondents are strongly agree, 4 agree, 6 strongly disagree and 3
disagree. Respondent share their opinion through experience because strategies inspire
employee towards business achievement.
10
Data Interpretation is defined as a process of modelling, cleaning and transforming data to
discover useful data in the business decision-making. It is the most common approach to analyse
about the qualitative method for understanding relevant information or data.
Primary Research (Questionnaires)
Theme: 1 Talent management strategies impact on performance of business.
Frequency Respondent
Strongly agree
Agree
Strongly disagree
Disagree
7
4
6
3
Total 20
Table:1
Figure 1
Data Interpretation:
As per analysis, it can be determined that large number of respondent agree on the
statement where talent management strategies impacts on the entire performance. In above table,
it has summarized that 7 respondents are strongly agree, 4 agree, 6 strongly disagree and 3
disagree. Respondent share their opinion through experience because strategies inspire
employee towards business achievement.
10
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Theme:2 Talent management strategies useful in retaining the efficient and high-performance
employee within organization.
Frequency Respondent
Strongly agree
Agree
Strongly disagree
Disagree
6
6
4
4
Total 20
Table:2
Figure 2
Data Interpretation:
In present table, it can be determined that large number of respondents agree on the
Talent management strategies that useful in retaining the efficient and high-performance
employee within organization. In above table, it has summarized that 6 respondents are strongly
agree, 6 agree, 4 strongly disagree and 4 disagree. Respondent share their opinion through
experience because strategies inspire employee towards business achievement.
11
employee within organization.
Frequency Respondent
Strongly agree
Agree
Strongly disagree
Disagree
6
6
4
4
Total 20
Table:2
Figure 2
Data Interpretation:
In present table, it can be determined that large number of respondents agree on the
Talent management strategies that useful in retaining the efficient and high-performance
employee within organization. In above table, it has summarized that 6 respondents are strongly
agree, 6 agree, 4 strongly disagree and 4 disagree. Respondent share their opinion through
experience because strategies inspire employee towards business achievement.
11
Theme:3 Are employees satisfied with the current talent management strategies.
Frequency Respondent
Strongly agree
Agree
Strongly disagree
Disagree
8
2
5
5
Total 30
Table:3
Figure 3
Data Interpretation:
As per analysis, it has identified that multiple respondents agree on the Talent
management strategies that useful in retaining the efficient and high-performance employee
within organization. In above table, it has summarized that 8 respondents strongly agree, 2 agree,
5 strongly disagree and 5 disagree.
12
Frequency Respondent
Strongly agree
Agree
Strongly disagree
Disagree
8
2
5
5
Total 30
Table:3
Figure 3
Data Interpretation:
As per analysis, it has identified that multiple respondents agree on the Talent
management strategies that useful in retaining the efficient and high-performance employee
within organization. In above table, it has summarized that 8 respondents strongly agree, 2 agree,
5 strongly disagree and 5 disagree.
12
Secondary Research
Effective talent management strategies in Hilton hotel:
The organization know that they must have the best talented and skilled employee who
always focused on business goals. It has rapidly increasing the performance and efficiency of
employee in marketplace. it must ensure that business have considered both quality as well as
quantity to cover future aspects. It can possible when Hilton hotel include effective talent
management strategies that will increase success of business (Lenz, 2018). In this way, it easily
establishing connection with team members and providing clear expectation so as they can
manage their overall performance in organization. by using talent management strategies, it also
demonstrated relationship between talent and business performance where it directly impacts on
creating more values.
CONCLUSION
From above conclusion, it has summarised that there are different employees understand
that agreed on the conceptual of talent management strategies that directly effect on the business
efficiency. Hence, it can be determined that management process plays important role for
providing various type of benefits or advantage of business. The report is mainly focused on the
research topic as impact of effective talent management strategies on Hilton hotel. It has been
covered the primary aim and objective to further complete study. Furthermore, it concluded that
talent management strategies always inspire or motivate employee towards organizational goals
that increasing profitability as well as productivity in global marketplace.
RECOMMENDATION
It has recommended that Hilton hotel should adopt the talent management strategies in
their business operations and functions. In this way, it become easier to retain talented
candidates and bring out the best quality of workforce (Wiblen and Marler, 2018).
It has been suggested to make plan that closely related to talent gap. It should be
integrated with the strategic for changing overall business policies.
Hilton hotel needs to provide professional development opportunities for employee so
that they can improve skill and knowledge. In order to gain new idea for implementing in
business operations.
13
Effective talent management strategies in Hilton hotel:
The organization know that they must have the best talented and skilled employee who
always focused on business goals. It has rapidly increasing the performance and efficiency of
employee in marketplace. it must ensure that business have considered both quality as well as
quantity to cover future aspects. It can possible when Hilton hotel include effective talent
management strategies that will increase success of business (Lenz, 2018). In this way, it easily
establishing connection with team members and providing clear expectation so as they can
manage their overall performance in organization. by using talent management strategies, it also
demonstrated relationship between talent and business performance where it directly impacts on
creating more values.
CONCLUSION
From above conclusion, it has summarised that there are different employees understand
that agreed on the conceptual of talent management strategies that directly effect on the business
efficiency. Hence, it can be determined that management process plays important role for
providing various type of benefits or advantage of business. The report is mainly focused on the
research topic as impact of effective talent management strategies on Hilton hotel. It has been
covered the primary aim and objective to further complete study. Furthermore, it concluded that
talent management strategies always inspire or motivate employee towards organizational goals
that increasing profitability as well as productivity in global marketplace.
RECOMMENDATION
It has recommended that Hilton hotel should adopt the talent management strategies in
their business operations and functions. In this way, it become easier to retain talented
candidates and bring out the best quality of workforce (Wiblen and Marler, 2018).
It has been suggested to make plan that closely related to talent gap. It should be
integrated with the strategic for changing overall business policies.
Hilton hotel needs to provide professional development opportunities for employee so
that they can improve skill and knowledge. In order to gain new idea for implementing in
business operations.
13
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REFLECTION
I have learnt about the concept of talent management strategies that directly impact on the
business productivity and profitability in marketplace. Through research study, I have enabled to
realise that strategy valuable in organization because it supports activity for ensuring business to
have identified right candidates. In this way, I have a build my own knowledge and gain
information about the strategies. I have seen that many organizations adopt new strategies in
business growth and development where they are providing the better services to their potential
customers. I have established the relationship with talent management strategies and view on
talent for further analysed. However, I have used the qualitative method for data collection
because it always helps for me to identify accurate information through different techniques. As
per experience, I have found that organization with managerial talent source to increase
competitive advantage which will impact on the business performance. In above discussion, I
also enhanced knowledge to improve deeper understanding towards research topic or subject.
14
I have learnt about the concept of talent management strategies that directly impact on the
business productivity and profitability in marketplace. Through research study, I have enabled to
realise that strategy valuable in organization because it supports activity for ensuring business to
have identified right candidates. In this way, I have a build my own knowledge and gain
information about the strategies. I have seen that many organizations adopt new strategies in
business growth and development where they are providing the better services to their potential
customers. I have established the relationship with talent management strategies and view on
talent for further analysed. However, I have used the qualitative method for data collection
because it always helps for me to identify accurate information through different techniques. As
per experience, I have found that organization with managerial talent source to increase
competitive advantage which will impact on the business performance. In above discussion, I
also enhanced knowledge to improve deeper understanding towards research topic or subject.
14
REFERENCES
Book and Journals
Cui, W., Khan, Z. and Tarba, S.Y., 2018. Strategic talent management in service SMEs of
China. Thunderbird International Business Review. 60(1). pp.9-20.
Gallardo-Gallardo, E., Thunnissen, M. and Scullion, H., 2019. Talent management: context
matters.
Khilji, S.E. and Schuler, R.S., 2017. Talent management in the global context. The Oxford
Handbook of Talent Management. p.399.
Lenz, M.V., 2018. Talent management as a vital business model component
Mone, E.M. and London, M., 2018. Employee engagement through effective performance
management: A practical guide for managers. Routledge.
Wiblen, S. and Marler, J., 2018. The Influence of Talent Concepts on Big Data and HR Analytics
Use in Talent Management. Academy of Management Global Proceedings. (2018). p.70
15
Book and Journals
Cui, W., Khan, Z. and Tarba, S.Y., 2018. Strategic talent management in service SMEs of
China. Thunderbird International Business Review. 60(1). pp.9-20.
Gallardo-Gallardo, E., Thunnissen, M. and Scullion, H., 2019. Talent management: context
matters.
Khilji, S.E. and Schuler, R.S., 2017. Talent management in the global context. The Oxford
Handbook of Talent Management. p.399.
Lenz, M.V., 2018. Talent management as a vital business model component
Mone, E.M. and London, M., 2018. Employee engagement through effective performance
management: A practical guide for managers. Routledge.
Wiblen, S. and Marler, J., 2018. The Influence of Talent Concepts on Big Data and HR Analytics
Use in Talent Management. Academy of Management Global Proceedings. (2018). p.70
15
Questionnaires
Q1. Do you think that talent management strategies impact on performance of business?
Strongly Agree
Agree
Strongly disagree
disagree
Q2. Do you think that talent management strategies useful in retaining the efficient and high-
performance employee within organization?
Strongly Agree
Agree
Strongly disagree
disagree
Q4. Are employees satisfied with the current talent management strategies?
Strongly Agree
Agree
Strongly disagree
disagree
16
Q1. Do you think that talent management strategies impact on performance of business?
Strongly Agree
Agree
Strongly disagree
disagree
Q2. Do you think that talent management strategies useful in retaining the efficient and high-
performance employee within organization?
Strongly Agree
Agree
Strongly disagree
disagree
Q4. Are employees satisfied with the current talent management strategies?
Strongly Agree
Agree
Strongly disagree
disagree
16
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