Risks of Offshoring and Outsourcing on Business Operations - Assignment

Added on - 04 Oct 2020

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ResearchProject
Table of ContentsTITLE.............................................................................................................................................1CHAPTER 1: INTRODUCTION....................................................................................................1PART 1: RESEARCH PROPOSAL...............................................................................................1TASK 1............................................................................................................................................1P1 Produce a research proposal that clearly defines a research question or hypothesis,supported by a literature review..................................................................................................1Background of the research........................................................................................................1Research aim...............................................................................................................................2Research objectives....................................................................................................................2Research questions......................................................................................................................2Rationale of the research............................................................................................................2Conceptual framework of study..................................................................................................3CHAPTER 2: LITERATURE REVIEW.........................................................................................4CHAPTER 3: RESEARCH METHODOLOGY.............................................................................7P2 Examine appropriate research methods and conduct primary and secondary research.........7Research approach:.....................................................................................................................7Research techniques:...................................................................................................................7Data collection:...........................................................................................................................8Analytical technique:..................................................................................................................8Limitation of research:................................................................................................................8PART 2-THE RESEARCH & REPORT........................................................................................1EXECUTIVE SUMMARY OR ABSTRACT.................................................................................1TASK 2............................................................................................................................................1METHODOLOGY..........................................................................................................................1P3 Primary and secondary research using appropriate methods for a business research project.....................................................................................................................................................1P4 Appropriate analytical tools to analyse research findings and data.......................................3DISCUSSION..................................................................................................................................5TASK 3............................................................................................................................................5
P5 Research outcomes in an appropriate manner for the intended audience..............................5CONCLUSION..............................................................................................................................14RECOMMENDATIONS...............................................................................................................15REFLECTION:..............................................................................................................................16TASK 4..........................................................................................................................................16P6 Reflect on the effectiveness of research methods applied for meeting objectives of thebusiness research project...........................................................................................................16P7 Consider alternative research methodologies and lessons learnt in view of the outcomes..16.......................................................................................................................................................17REFERENCES.............................................................................................................................18APPENDICES...............................................................................................................................20Questionnaire............................................................................................................................20
TITLE“To analyse benefits and the risks of offshoring and outsourcing on business operationsof an organisation”. A study on Wm Morrison Supermarkets plc.CHAPTER 1: INTRODUCTIONPART 1: RESEARCH PROPOSALTASK 1P1 Produce a research proposal that clearly defines a research question or hypothesis, supportedby a literature reviewBackground of the researchOffshoring introduces as an effective relocation process of the business activities fromone nation to another. This process has different aspects related to the transferring of operationssuch as manufacturing, accounting and supporting. There are different advantages of offshoringsuch as favourable economic conditions and labour costs. On the other hand, outsourcing refersas an essential practice which covers hiring of the firm or party from outside of the organisation.Main aim of this process is to help an organisation in performing of its business functions anddevelopment of products (Caniato and et. al., 2015). Along with this, offshoring and outsourcingare consider as a main part of globalisation which is used by a multinational company to enlargetheir business operations and activities at international level. Globalisation is the process ofintegration and interaction among legal authority, business and people worldwide. This processof globalisation has grown due to advances in technology of communication and transportation.With the maximised international interactions comes the growth of global trade, culture andideas.For this project, Wm Morrison Supermarkets plc is a chosen multinational organisation.It is a retail industry which is headquartered in Bradford, England, United Kingdom. It wasfounded by William Morrison in 1899. Company mainly specialise in marketing and selling offood and drinks, books, clothings, magazines, CDs and DVDs. Company has to decide toglobalise their business operations through offshoring and outsourcing. It is a best way forMorrison to globalise their operations and gain better advantages for future growth anddevelopment (Graham and et. al., 2017). Through offshoring and outsourcing company can save1
their cost and gain greater competitive benefits within given time period. Apart from this, thereare various type of offshoring and outsourcing risks which will be faced by company whileglobalising their business operations. Cost-reduction expectations, security of data, processdiscipline, failure of business knowledge, failure of vendor to deliver, regulations and rules ofgovernments etc. are consider main drawbacks of offshoring and outsourcing which willnegatively effect on business operations and market performance of Morrison.Research aimMain aim or purpose of this research is “To analyse benefits and the risks of offshoringand outsourcing on business operations of an organisation”. A study on Wm MorrisonSupermarkets plcResearch objectivesTo develop basic understanding about the concept of offshoring and outsourcing.To investigate benefits of offshoring and outsourcing on business operations ofMorrison.To analyse risks of offshoring and outsourcing on business operations of Morrison.Recommend different ways through which risk of offshoring and outsourcing can bemanage or overcome by the Morrison.Research questionsWhat are the basic idea about the concept of offshoring and outsourcing?What are the advantages of offshoring and outsourcing for Morrison to improve theiroperations at global level?What are the risk of offshoring and outsourcing for Morrison to enhance their operationsat international level?What are the different used by Morrison to overcome risk of offshoring and outsourcing?Rationale of the researchMain rationale behind choosing this topic is to investigate the benefits and drawbacks ofoffshoring and outsourcing on business operations of Morrison. It is a multinational supermarketchain in United Kingdom. Main reason about selecting this organisation, as it is a multinationalsupermarket chain which will also help in development and growth of economic in specificcountry. Along with this, research is most essential and important part for each organisation to2
identify issue related to business (Gunasekaran and et. al., 2015). This topic or research will alsosupport a researcher to increase their knowledge and understanding about specific area of study.For this, researcher need to improve certain kind of skills such as literature skills, data analysisand data interpretation skills. All these are possible with the help of this research or topic. Thus,it is an effective and useful topic for development of different skills of researcher. With the helpof this skills, a researcher can easily complete each activities of study and also do further studyfor accomplishment of better outputs.Conceptual framework of studyIt is consider as a main part of research which is mainly related with tasks of study. Inthis various chapter will be included which help a researcher to complete each activities ofresearch in systematically and effective manner. All these activities are determined as under:Introduction: Introduction is important which covers different points such as backgroundof the study, research aim, research objectives and questions etc. All these are identify as a bestaspects for completion each activity of study in systematic and effective manner. (Mykhaylenkoand et. al., 2015).Literature Review:It introduces as a second section of research project which will assista researcher to identify consequences in previous study. It is a type of scholarly paper in whichdifferent authors and writers give their opinion about the project.Research Methodology:It is also identify important section of research project. In this,different methods and approaches were included such as research philosophies, approaches todata collection and data analysis, primary and secondary research etc. All these are consider asan essential and important part for collecting reliable and valid data about the topic.Data analysis and data interpretation:For collecting accurate data, questionnaire will beused by researcher. As it will help a researcher to gather reliable information about the study(Oshri, Kotlarsky and Willcocks, 2015). On the other hand, for analysing information about thestudy, thematic analysis will be identified more suitable techniques. As it help a researcher tominutely analysis response of participants about the topic.Conclusion and Recommendation:It is a last section of research project in which detailsummary of whole project will be included. In order to overcome issues analysed inquestionnaire, some recommendation will be provided to an organisation.3
CHAPTER 2: LITERATURE REVIEWA literature review introduces as an effective, reproducible as well as explicit method forevaluating, identifying and synthesizing the present structure of completed work regulated bypractitioners, scholarly person and researchers. In addition, it is a review of comprehensivesummary of past study on a topic (Rodríguez and Nieto, 2016). It includes different sources suchas books, articles relevant to a specific area of research. It is a type of scholarly paper whichcover current knowledge about the substantive findings as well as methodological and theoreticalcontribution to a specific topic. Main intent of literature review is to identifying theinconsistencies and gaps in previous studies. Thus, it is a most essential section because it willhelp a researcher to address each objectives of research systematically.Theme 1: The concept of offshoring and outsourcing.According to the Jonathan Webb, 2017, offshoring usually introduces to accessingservices or products from a different nations. In addition, it is a relocation of a business processor procedure from one country to another country, typically an operational process of company,such as supporting, manufacturing and accounting. In simple word, offshoring introduces toobtaining product and services from another nations.On the other handJeffrey Glen, 2019, outsourcing refers as a delegation of day-to-daybusiness process to few third party. This is completed to free up their different resourcesincluding time, manpower, money and more for the core activities of an organisation. Inaddition, outsourcing introduces to obtaining few products or services from an anotherorganisation, especially sourcing something including, accounting services, manufacturing of asome input to another party.Theme 2: Benefits of offshoring and outsourcing on business operations of Morrison.According to the GINO LISONDRA, 2019, there are different advantages of outsourcingand offshoring on business operations of Morrison at global level. Some benefits are determinedas under:Benefit of Offshoring to Morrison:Favourable government policies: The advantage of offshoring process is also about theexistence of positive conditions within the country and its favourable influence on the businessoperations of Morrison. This will gives an opportunity or chances to the company is to use thebenefit persist in various external factors and moves them into opportunity.4
Benefit of Outsourcing to Morrison:Reducescostofoperations: It is identify main benefit of outsourcing which will help anorganisation to gain better advantages at global level. Option of outsourcing for an organisationhelp them by providing opportunity to remove the addition cost of operations and done the workat minimum costs. It will also essential for Morrison because with the help of this process, theycan easily enhance their profit margins.Theme 3: Risks of offshoring and outsourcing on business operations of Morrison.According to the Damorelos, 2018, there are different number of risks of outsourcingand offshoring which negatively effected on companies operations and growth of Morrisoninternationally. There are various kind of risk of offshoring and outsourcing including,competition risk, risk of delays, performance risk, political and reputation risk, communicationrisk etc. All these are major risk but communication and culture difference is major risk faced byorganisation. It is explained as under:Risk of Offshoring to Morrison:Cultural and social differences:It is identify as a major risk or challenge of offshoringwhich will be faced by the Morrison if they done their wok in some other nation. Due to this,they have to face the language and culture issues which will highly impacted on businessoperations of company.Risk of Outsourcing to Morrison:Communication problems:The same language and communication issue introduces asa major risk of outsourcing which is faced by Morrison. As the work completed from the otherorganisation which do not have same culture and language.Theme 4: Different ways through which risk of offshoring and outsourcing can be manageor overcome by the Morrison.According to the Sidney Liquigan, 2017, Business process outsourcing and offshoringproves to have essential advantages in cash flow, logistics and operations. Still, having anoffshore other organisation gives also comes with risks or challenges that when handled poorly,can cause main disadvantage to their business operations. There are some ways suggested to anorganisation about how to overcome risks of offshoring and outsourcing. Some essential waysare determined as under:5
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