Investigation of the Role of Equality and Diversity in Dealing with Workplace Discrimination at Asda

This research project focuses on investigating the role of equality and diversity in dealing with workplace discrimination at Asda. It explores the concept of glass ceiling and its impact on the operations of the business. The project aims to understand the challenges faced by Asda and identify ways to use equality and diversity practices to eliminate workplace discrimination.

Research Project

Table of Contents
Title of the Project ..........................................................................................................................1
Introduction .....................................................................................................................................1
Task 1...............................................................................................................................................1
P1) ..........................................................................................................................................1
P2) ..........................................................................................................................................3
Task 2...............................................................................................................................................5
P3) ..........................................................................................................................................5
P4) ..........................................................................................................................................6
Task 3...............................................................................................................................................9
P5 ...........................................................................................................................................9
Task 4.............................................................................................................................................19
P6 .........................................................................................................................................19
P7 .........................................................................................................................................19
Recommendation ..........................................................................................................................20
References .....................................................................................................................................21

Title of the Project
Investigation of the role which is played by equality and diversity in dealing with the
issue related to discrimination at the workplace. This report is based on Asda.
Introduction
The research into assessment is based on evaluating the potential related to equality and
diversity to deal with glass ceiling to eliminate workplace partiality. Therefore, it is the large
area of investigation which explores the role of managing equality and diversity at workplace
with the intention of dealing the issues of glass ceiling (Idrees, 2019). However, glass ceiling is
a major issue which create discrimination at workplace and defined as an unbreakable obstacle
which keep minorities and women through increasing to the upper rungs of the corporate ladder,
irrespective of their qualifications or achievements. In the report present analysis study is
developed over Asda as it is a large British supermarket retailer which has its operations at wider
level and also deals with diverse workforce.
Task 1
P1)
Equality and diversity are the two imperative aspect which are widely considered by the
HR department to managing effective flow of work within an organization, Therefore, equality
and diversity are basically encompasses over the concept of providing equal access of
opportunity at workplace who are belongs from different culture, age, sexual orientation, gender,
region, background and so on. The management of equality and diversity are imperative as it
creates discrimination at workplace and Glass ceiling is the major issue of equality and diversity
which highly cause discrimination at workplace (AprilBarak, 2016). However, glass ceiling is
mainly recognised as a metaphor which determined the gender issue and creates women and
minorities via being promoted to managerial and executive level position within an organisation.
The aspect of glass ceiling created gender differences and the women are recognised as the major
victim of this issue as they are probably facing issues of equal opportunity at the situation of up-
warding in their career path. This project is imperative for an individual or learner to gain
suitable knowledge in relation to the issue of glass ceiling and how it influences the operations of
the business. The major reason for developing the project is that glass ceiling are the major
problems faced by organisation and it makes negative impact over the operations of the business.
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Therefore, the analysis helps to determine the issue effectively, for providing support to the work
aim and objectives are developed which are associated as under:
Research Project Aim
To investigate about the role of equality and diversity in dealing with the glass ceiling
for eliminating workplace discrimination. A study on Asda.
Research project Objectives
 To understand about the concept of glass ceiling at workplace.
 To determine the challenges that Asda has to face due to workplace discrimination arises
through glass ceiling. To identify ways through which Asda can use equality and diversity practices to deal
with glass ceiling for removing workplace discrimination.
Research Questions
 What is the of glass ceiling at workplace?
 Describe about the challenges that Asda has to face due to workplace discrimination
arises through glass ceiling? Explain about several ways through which Asda can use equality and diversity practices
to deal with glass ceiling for removing workplace discrimination?
Literature Review
Literature review is imperative in developing the theoretical perspective in relation to the
investigation area. Therefore, this section of suitable in conducting in-depth analysis to generate
valuable outcome.
According to Reiners (2019), glass ceiling is defined as the trope for the evident but
intangible hierarchical hindrance are prevent minorities and women to attain evaluation career
development. Thus, the aspect of glass ceiling is mainly implemented to determine the issues
faced through the women when they are trying to move ahead to higher job role in a male
dominated society. In the context to business, class ceiling is a major issue which create gender
differences and mainly affects women and the minority (Manfredi, 2016). However, glass ceiling
is a concept which are initiated in 80's for determining the challenges and issues faced by the
women and minorities to attaining advancement in their career and taking along step to achieve
growth in professional life.
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In the modern business era, the half of the population is made of women and a major part
of women population has taken up an effective part in the professional development. Therefore,
in the men dominated society still women are lacking with good opportunity and being
discriminated at workplace. Therefore, discrimination is a major issue which is arises due to
glass ceiling, thus business are facing a lot challenges like progressions blocked, depression,
decreasing morale, disorientated, lack of opportunity, restriction to attain growth and so on. As
per the views of Wood (2017), glass ceiling is a wider concept which determined the issue if
discrimination effectively and based on creating differences on the basis of gender and minority.
Asda is operated at a large level and having effective operations within global level (Sharma,
2016). The employees of Asda has facing the issue of repetitiousness or reduced working hours.
However, the companies workers are facing the issue of repetitiveness or a spectacular reduction
in the working timing as the Britain’s sizeable supermarket chain is looking for cutting down the
cost. Furthermore, Asda has started its operations with 3,257 workers in 18 underachieve outlet,
singled out as overstaffed interconnected to their present sales execution. Therefore, these are the
leading issue of discrimination that are being featured through the organsaition to attain growth
and progression (Ganiyu and et. Al., 2018).
According to Fishman (2011), equality and diversity are two important aspect of
management as these two are needs to be managed by the businesses for the intention of
improvising the operations of the business. Glass ceiling is a major issue which is created
through discrimination and has a direct impact over the working of employees, thus there are
assorted measures like hire and boost up their progression encompasses over talent or significant,
Eliminate assessment bias, developing intellectual interconnection, Advance gender-neutral
system, render flex-time derivative for all, Adopt a zero-tolerance policy and so on, thus there
are effective in overcome the issues arises through glass ceiling at workplace and also
encouraging quality at workplace (Maunganidze, 2020).
P2)
A investigation method is defined as the imperative area of a research as it performs an
important part in rendering suitable assistance to the researcher to execute analysis in appropriate
way (Booth, 2016). The suitable research methodology for the specific investigation area based
on determining the function of equality in diversity in handling through the glass ceiling for get
rid of workplace discrimination, are associated as below:
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Research Method: The selection of research methodology is mandatory as it helps in aiding the
entire investigation in right manner. A research methodology basically encompasses over
qualitative or quantitative research. Therefore, in the relation to this existing investigation work
encompasses over the area of determining the function of equality in multifariousness in
handling through the glass ceiling for destruct workplace favouritism, quantitative research is
being applied through the investigator as it is best suited in gathering numerical information with
the implementation of detailed analysis (Nakakubo, 2016). However, quantitative analysis is
effective in providing systematic analysis of phenomena through collecting quantifiable
information and generating outcome via conducting applied statistical, mathematical, or machine
tools.
Research Philosophy: The choice of philosophy is relay over interpretivism and positivism
research philosophy. For undertaking the existing project, positivism philosophy is being
implemented through the investigator as it is imperative in rendering factual knowledge via
observing individuals views (Tripathy, 2018). Therefore, positivism philosophy is widely
effective for conducting quantitative analysis as it relies over true facts and figures which are
based over statistical aspects.
Data Collection tools: This aspect of investigation methodology significantly relay over two
components i.e. primary and secondary aspets of data collection. These two are the most
valuable and effective sources to provide relevant information and assist the project in right
manner. The selected investigation area is wide and in this both the tools are applied as to
providing theoretical as well as numerical support to the work (Combs and Milosevic, 2016).
Secondary investigation mainly developed through implementing books, journals, articles and
past research projects as these are significant in developing theoretical perspective over the area
of analysing function of equality in diversity in handling through the glass ceiling for get rid of
workplace favouritism. On the other side, primary research is mainly being developed to gather
first hand information and in this data has been gathered via conducting survey in which source
of data collection is questionnaire. Therefore, this termed to be the effective approach to gather
information effectively.
Data Sampling: Sampling is mainly based on probabilistic and non-probabilistic techniques,
however, in the case of this existing research work information accumulation is relay over
primary investigation and for this participants are picked at random basis from the probabilistic
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tool (Perumal and Dastane, 2017). Therefore, this is the best approach to select participants for
gathering valuable information and the sample size for this analysis is 10 in which managers of
Asda are involved as they are more liable in providing detailed information to generate valuable
outcome.
Task 2
P3)
Primary and secondary research are important in conducting of present investigation
systematically. For effectively conducting primary or secondary research there are some
appropriate tools that will be essential in conducting of primary and secondary research. These
methods are explained as below:
Cost: This is an important factor for conducting an investigation as it is required for the
investigator to manage cost and capital for the intention to attempting investigation activities
effectively (Yousaf and Schmiede, 2016). For conducting the present investigation both primary
and secondary research are conducted and investigator wants suitable funds in managing the
activities like transpiration, stationary, internet, access of resources, document security, printing
and so on.
Access: This is also an another important aspect to be considered while conducting primary and
secondary research. In the context to this present investigation researcher facing the issue of
access from the sources as it is important for the investigator to select the authentic sources to
gather valuable information. In the implementation of primary research the investigator needs to
receive access from the participants about their effective presence in the project (Rathi, 2018).
Ethical issues: In the implementation of an investigation researcher needs to follow the ethics in
respect to avoiding issues and conflicts. At the time of conducting research, the investigator has
faces a lot issue related to inform consent, voluntary participation, the respect for privacy and
confidential and anonymity. For resolving such challenges it is crucial for the investigator to
render permission to the participants at the occurrence of the project and taking approval from
their presence as well as researcher also ensure participants about not asking any question which
affects the emotions and sentiment of the participants (Boye and Grönlund, 2018). In addition to
this time management is also a major challenge which can be encounter via developing a time
scale in which activities are present as per the priority.
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P4)
Investigation analysis is defined to be the most crucial aspect of a research as it is helps
in summarizing the gathered data. Therefore, this section basically involves the analysis or
interpretation of gathered information via the implementation of analytical and logical reasoning
to determine patterns, relationships or trends. In the circumstance of this existing research
encompasses over the area of determining the function of equality and diversity in handling
through the glass ceiling for destruct workplace favouritism, analysis is encompasses over
applying the approach of thematic evaluation as in this themes are designed over the questions of
questionnaire which are incorporated via artefact the aim and objectives of the investigation
(Alalawi, 2017). In addition to this, the display of the investigation is encompasses over
developing frequency distribution table and implementation of graphs, charts and diagrams.
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Do you have an appropriate recognition in relation to the aspect of equality and diversity in
the context to business?
Yes
No
Q2) What do you think, the suitable management of equality and diversity is required for Asda
to maintain operations effectively?
Yes
No
Q3) According to you, inappropriate assessment of equality and diversity creates discrimination
at workplaces?
Yes
No
Q4) Are you aware about the issue of Glass Ceiling in the context to business?
Yes
No
6

Q5) What do you think are the major challenges of equality and diversity, that influences of the
operations of business?
Acceptance and respect
Inequality in pay scale
Ethnic and Cultural differences
Language and communication
Lack of coordination and collaboration
Q6) Have you ever experiencing the issue of glass ceiling while working in an organisation?
Yes
No
Neutral
Q7) According to you, in what manner glass ceiling influences the operations of Asda entirely?
Positive
Negative
Neutral
Q8) As per your perspective, what is the need for Asda to manage the issue of glass ceiling at
workplace?
Increasing employees moral
Developing business performance
Attaining competitive Edge
Reducing discrimination at workplace
Q9) From you perspective, what are the key issues related to glass ceiling are mainly faced by
the employees of Asda?
Progressions blocked
Depression and disorientated
Decreasing morale
lack of opportunity
Restriction to attain growth
Q10) According to you, what measures related to equality and diversity practices can
implement by Asda to deal with glass ceiling for overcome the issue of discrimination?
Suitable equality and diversity training
7

Recruit and promote based on talent
Provide flex-time options for all
Adopt a zero-tolerance policy
Promote gender-neutral networking
Q11) Provide recommendation for Asda to develop more effective working environment via
reducing the barriers related to Glass ceiling.
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Task 3
P5
Thematic Analysis
Theme 1) People have suitable acknowledgement in relation to the aspect of equality and
diversity in the context to an organisation.
Q1) Do you have a suitable recognition in connection to the aspect of equality
and diversity in the context to an organization?
Frequency
Yes 9
No 1
Interpretation:
The existing evaluation is developed to determine the need awareness about the prospect
of equivalence and heterogeneity in relation to an organisation. Therefore, the study has been
developed among 10 participants and out of that, 9 are having suitable understanding about
equality and diversity or the leftover people are not having any cognitive content in relation to
the equivalent.
9
Yes No
0
1
2
3
4
5
6
7
8
9
9
1
Frequency

Theme 2) The suitable management of equality and diversity is required for Asda to maintain
operations effectively.
Q2) What do you think, the suitable management of equality and diversity is
required for Asda to maintain operations effectively?
Frequency
Yes 8
No 2
Interpretation:
The another question of the survey is being asked from the participants in relation to the
requirement for Asda to manage equality and diversity at workplace. Therefore, 8 out of 10
participants are said that suitable assessment of sameness and diversity is important for the
organisation to maintain operations significantly and remaining are not in interest through the
same as per their view, it is not required for the organisations to manage equality and diversity.
10
8
2
Yes
No

Theme 3) Inappropriate assessment of equality and diversity creates discrimination at
workplaces.
Q3) According to you, inappropriate assessment of equality and diversity creates
discrimination at workplaces?
Frequency
Yes 8
No 2
Interpretation:
The above represented graph has declared that, 8 out of 10 individual are in concern
through the aspect that inappropriate assessment of equality and diversity develop discrimination
at workplace and leftover people are not in favour with the same.
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Yes No
0
1
2
3
4
5
6
7
8
8
2
Frequency

Theme 4) The issue of Glass Ceiling in the context to business.
Q4) Are you aware about the issue of Glass Ceiling in the context to business? Frequency
Yes 9
No 1
Interpretation:
In this analysis survey has been conduct among 10 participants and out of that 9 are
having suitable idea about the issue of glass ceiling in the context to business and remaining are
not having any idea about the same.
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Yes No
0
1
2
3
4
5
6
7
8
9
9
1
Frequency

Theme 5) The major challenges of equality and diversity, that influences of the operations of
business.
Q5) What do you think are the major challenges of equality and diversity, that
influences of the operations of business?
Frequency
Acceptance and respect 2
Inequality in pay scale 3
Ethnic and Cultural differences 1
Language and communication 1
Lack of coordination and collaboration 3
Interpretation:
From the descriptive evaluation of the study it is being determined that, there are assorted
challenges of equality and diversity like Acceptance and respect, Inequality in pay scale, Lack of
coordination and collaboration, Ethnic and Cultural differences, Language and communication
which are widely influencing the operations of the business.
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2
3 1 1
3
Acceptance and respect
Inequality in pay scale
Ethnic and Cultural differences
Language and communication
Lack of coordination and
collaboration

Theme 6) Individual experiencing the issue of glass ceiling while working in an organisation.
Q6) Have you ever experiencing the issue of glass ceiling while working in an
organisation?
Frequency
Yes 6
No 2
Neutral 2
Interpretation:
According to the analysis of the project it has been ascertained that, 6 out of 10
participants are said that that they are experiencing the issue of glass ceiling while operating
within an organisation and 2 people are not being faced any issue and remaining are neutral as
they are not providing any discussion.
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Yes No Neutral
0
1
2
3
4
5
6
6
2 2
Frequency

Theme 7) In different manner glass ceiling influences the operations of Asda entirely?
Q7) According to you, in what manner glass ceiling influences the operations of
Asda entirely?
Frequency
Positive 1
Negative 7
Neutral 2
Interpretation:
According to the evaluation of the project it is being determined that, 1 out of 10
individual are go through the option of positive as per their view glass ceiling positively
determinant the operations of Asda, 7 individual are said glass ceiling mainly has negative
impact and remaining are not providing any discussion.
15
1
7
2
Positive
Negative
Neutral

Theme 8) The need for Asda to manage the issue of glass ceiling at workplace?
Q8) As per your perspective, what is the need for Asda to manage the issue of
glass ceiling at workplace?
Frequency
 Increasing employees moral 2
 Developing business performance 2
 Attaining competitive Edge 2
 Reducing discrimination at workplace 4
Interpretation:
The evaluation of the study report has stated that, there are different need for Asda to
manage the glass ceiling are Increasing employees moral, Developing business performance,
Attaining competitive Edge, Reducing discrimination at workplace.
16
0
0.5
1
1.5
2
2.5
3
3.5
4
2 2 2
4
Frequency

Theme 9) The key issues related to glass ceiling are mainly faced by the employees of Asda.
Q9) From you perspective, what are the key issues related to glass ceiling are
mainly faced by the employees of Asda?
Frequency
 Progressions blocked 3
 Depression and disorientated 1
 Decreasing morale 2
 lack of opportunity 2
 Restriction to attain growth 2
Interpretation:
The questions is being asked to determine the issues related to glass ceiling that are faces
by the the employees of Asda and individual are providing concern on different aspect like 3 out
of 10 are in concern to Progressions blocked, 1 are in favour to Depression and disorientated, 2
are go with Decreasing morale, another two are go with lack of opportunity and remaining are in
concern to Restriction to attain growth.
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3
1 2
2
2
Progressions blocked
Depression and disorientated
Decreasing morale
lack of opportunity
Restriction to attain growth

Theme 10) There are assorted measures related to equality and diversity practices can implement
by Asda to deal with glass ceiling for overcome the issue of discrimination.
Q11) According to you, what measures related to equality and diversity
practices can implement by Asda to deal with glass ceiling for overcome the
issue of discrimination?
Frequency
 Suitable equality and diversity training 2
 Recruit and promote based on talent 2
 Provide flex-time options for all 2
 Adopt a zero-tolerance policy 2
 Promote gender-neutral networking 2
Interpretation:
The analysis has also determined that, there are assorted measures related to equality and
diversity practices like Suitable equality and diversity training, Adopt a zero-tolerance policy,
hire and encourage relay over personal recognition, Promote gender-neutral system, Provide
18
2
2
2
2
2
Suitable equality and diversity
training
Recruit and promote based on
talent
Provide flex-time options for all
Adopt a zero-tolerance policy
Promote gender-neutral
networking

flex-time choice for all can implement by Asda to deal with glass ceiling for overcome the issue
of discrimination.
Task 4
P6
I am feeling great as I got an opportunity to conduct an evaluation over such a big issue
related to analysing the function of equivalence and variety in handling with the glass ceiling for
destruct workplace favouritism, therefore, this investigation is imperative for me in enhancing
my knowledge and ability which would be effective for me in attempting my approaching
undertakings in more effective way. With the execution of this existing project I have been
gaining a lot in relation to the implementation of research methodology. Therefore, I have been
realising that the implementation of methodology is imperative in aiding the project in right
direction. In for undertaking the present investigation I have been seen that, quantitative research
has been applied as it is most effective implement for executing detailed evaluation via the
significant support of information in actual facts and figures. In addition to this, positivism
philosophy is being applied as it is imperative in providing suitable discussion that are based on
quantitative aspects. With the execution of the project I have been recognising the valuable of
implementing data collection tools to generate outcome, as in this project I have been seen that,
primary and secondary both the sources are emerged through the investigator as these two are
imperative in collecting valuable information. Primary research is being proceed with the
assistance of developing questionnaire and secondary tools like books, journals, articles and so
on are imperative in enhancing theoretical knowledge about the involved concepts and theories.
P7
Interview is consider as an alternative methodology that helps investigator in gathering of
primary and qualitative information in less period of time. Interview is an alternative of
questionnaire that will be essential for researcher in conducting of further study effectively. In
this method, researcher will require to make open-ended questions and collect information from
selected respondents. Interviews are planned to collect a affluent aspect of data from a small
number of respondents about their attributes, opinions, knowledge, feelings etc. this is most
effective method for qualitative research because it helps respondents in explicate, amended
apprehension, and investigate of research subjects' opinions, behavior, experiences, phenomenon,
19

etc. Therefore, interview is alternative methodology for doing further research in systematic
manner. From the above mentioned research outcomes, I learned about the role of equality and
diversity in dealing with the glass ceiling for eliminating workplace discrimination. This
information helped me in my future growth and progress that will help help in conducting of
further investigation successfully.
Recommendation
According to the descriptive evaluation of the study it is being suggested to the
businesses to effectively manage equality and diversity for the purpose to enhance the operations
of the business. As per the evaluation of the study of Asda is has been analysed the company is
operating at wider level with the support of diversified workforce and company should maintain
equality among the employees who are belongs from different culture, background, age, gender,
ethnicity, language for the intention to encourage equality at workplace. The business should
also implement effective policies that are providing benefits to the employees in relation to the
issue of glass ceiling. As a well recognised business, Asda should also develop awareness about
the aspect of glass ceiling and providing suitable equality and diversity training to employees.
20

References
Books and Journal
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Barak, M.E.M., 2016. Managing diversity: Toward a globally inclusive workplace. Sage
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Booth, J., 2016. Autism equality in the workplace: Removing barriers and challenging
discrimination. Jessica Kingsley Publishers.
Boye, K. and Grönlund, A., 2018. Workplace skill investments–An early career glass ceiling?
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impede Women’s Career Advancement in the Workplace. Journal of Evolutionary
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Online
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Available Through: <https://builtin.com/diversity-inclusion/glass-ceiling>.
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Wood, Z., 2017. Thousands of Asda workers face redundancy or reduced hours. [Online].
Available Through: <https://www.theguardian.com/business/2017/aug/10/asda-
workers-face-redundancy-uk-walmart>.
Fishman, M., 2011. Ways To Shatter The Glass Ceiling From Above. [Online]. Available
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