Impact of Workplace Discrimination on Employee Efficiency at ASDA

Research Project

Contents
INTRODUCTION...............................................................................................................................3
Research aims....................................................................................................................................3
Research objectives...........................................................................................................................3
Research questions............................................................................................................................3
Rationale of research.........................................................................................................................4
LITERATURE REVIEW...................................................................................................................4
RESEARCH METHODOLOGY.......................................................................................................6
DATA ANALYSIS AND INTRERETATION...................................................................................9
CONCLUSION AND RECOMMENDATION...............................................................................20
REFLECTION AND ALTERNATIVE RESEARCH METHODOLOGY...................................22

Title: “To investigate the impact of workplace discrimination over the employee’s
efficiency level at working area”. A study of ASDA.
INTRODUCTION
In a globalised world, discrimination at workplace is one of the major issues that faced by
majority of organisation because they focus on inviting diverse workforce for attaining their
set goals and objectives in an effective way. As workplace discrimination is based on
different prejudices when an employee treated unfavourable due to culture, gender, age,
disability and many more. All these are put negative impact over the performance of
employees (Schilpzand, De Pater and Erez, 2016). Thus, it is crucial for organization to
promote equality at working area so that employees can easily perform their task activities.
With the help of this, company can reduce employee turnover and at the same time also may
develop their positive performance. Current report is based on ASDA, is a famous British
supermarket operate their business in over the world. Company was founded in 1949 with the
aim of generating larger profitability level at market place. Mainly, firm offer grocery,
general merchandise and financial services that help in attaining success at market place.
Research aims
To investigate the impact of workplace discrimination over the employee’s efficiency
level at working area”. A study of ASDA.
Research objectives
 To determine the reason why workplace discrimination is major issue at working area.
 To identify the issues faced by workforce due to workplace discrimination within the
ASDA.
 To access the alternative ways by which company can overcome from the issue of
workplace discrimination.
Research questions
 Why workplace discrimination is considered a major issue within the business
organization?
 What are the issues faced by workforce due to workplace discrimination within the
ASDA?
 What kind of alternative ways used by company to overcome from the issue of
workplace discrimination?

Rationale of research
The main purpose of undertaking this research is to analyse the impact of workplace
discrimination over the employee’s performance. It provides vast information to investigator
towards the research topic and area. Mainly, it is also beneficial in attaining success within
the research activities (Agbozo and et. al., 2017). With the help of this, it contributes
improving researcher skills and knowledge that may contributes in attaining positive and
reliable outcomes. One of the main advantages of undertaking this research is to provide
wider information about the data that contributes in improving performance of the company
at wider market.
LITERATURE REVIEW
Reason why workplace discrimination is major issue at working area
According to DeCenzo, Robbins and Verhulst, (2016), discrimination is an act, under
which because of a prejudice, some amount of people discriminates with other individual or
with a particular group. This can be based on age, gender, class, community, religion etc.,
Thus, this kind of workplace discrimination act as an issue because it can give rise to
common source of stress to employees working within the organisation. Cause of workplace
discrimination can be many like pre-employment screening: under which according to
economic status groups are developed and further action of discrimination takes place.
This can have an impact on the business of a company both internally and externally.
For example: if the act of discrimination is associated with an individual that it can have a
metal health issues like depression and anxiety and because of this his/her productivity level
can get down and furthermore, it can lead a person towards substance abuse. Individual can
develop a thinking like he/she is not required by the company and they can moreover,
dissatisfy with the work they are doing. Now, in context with a company, because of the
lower productivity level the time which was use to be taken for doing a particular activity can
now take more time therefore, providing effective services and facilities to customers can be
disturbed. As a result, company can face low profit level and a shift in market share can be
seen. Therefore, it is important that company look at the issue before it gets too late.
Issues faced by workforce due to workplace discrimination within the ASDA
According to the viewpoint of Jung and Yoon, (2016), Companies that prefer diversity in
workplace face issues related to this every time and each day. Some think that it provides

positive outcomes but some believe that having a diverse workforce always provides negative
outcomes. Basically, discrimination is an act where people or a cluster of individuals are
treated unequally and this can be on the basis of gender, race, economy etc., Therefore,
considering this some of the issues are described below for better understanding:
Acceptance and Respect: While working in a diverse environment one of the
fundamental values which is required is respect among employees and other staff members.
Thus, when there is a lack of difference and acceptance is denied than there can be possibility
that issue of workplace discrimination arises. However, if all these factors are accepted than a
better environment at workplace can be established.
Ethics and Cultural Differences: Even though most of the companies are operating
their business at global level the issue of workplace discrimination is still present. There are
people who have a prejudice against a particular class, gender, race, community etc.,
therefore, to avoid this company should have a strong company policy which incorporates
clear objectives, rules and regulations.
Physical and Mental disabilities: Disabled people are the easy victim of
discrimination because they face difficulties in navigating workplace and this happens due to
improper accommodations like ramps for wheelchairs. Thus, this creates issues for them and
later in workplace. As a result, disturbed employee can give unproductive output.
Generation gap: In today’s scenario, most of the people working in corporate sector
are millennials and there it has been estimated that by 2025 it will rise upto 75%. Thus,
companies who are operating at large scale have more diversified age groups if proper
balance is not maintained than it can create issue for the company. For example: convincing
people to work for a common can become difficult for the company.
Therefore, it is important that of a company is providing a diverse workforce than
they have proper strategies for controlling workplace discrimination and this should be done
from a very beginning i.e. from recruitment and selection process.
Alternative ways by which company can overcome from the issue of workplace
discrimination
As per the thought of Barak, (2016), Dealing with workplace discrimination is very important
because it can put an adverse effect on the individual and company itself. There are many
ways through which a company can have a control over the issues. Some of them are

regulated by governing bodies and needs to be incorporated by the organisation whereas,
some needs to be included by corporation itself. Thus, some of the alternative ways are
mentioned below to understand the same in an efficient manner:
Training: With the help of this, all the policies, rules and regulations can be
explained to employee as well as employer so that they can be familiar with the laws.
Moreover, through training process company can try to establish a better relationship
between workers who are working within the organisation. As a result, this will help
employees in developing a proper understanding towards other or for any particular group or
anything.
Company policies: in order to have a control over workplace place discrimination,
company policies play a crucial role. This includes code of ethics and code of conducts which
determine how a person will behave within the organisation and any rules and regulations are
violated than what kind of punishment will be given to the culprit. Thus, all the policies
incorporated should be appropriate and must be explained in the hiring process so that an
individual perform his/her activity considering the same.
Proper conduction of hiring process: If the initial step is good then the final
outcomes will be excellent. Thus, in order to hire employees for the company if the
recruitment panel only look for candidates who are best suited according to the job
requirements than, there might be a possibility that to some extent workplace discrimination
can be solved. Therefore, company should make sure that the selected candidate best fits for
the job.
RESEARCH METHODOLOGY
Research is conducted in order to find out things which can be further studied so as to
know the existence behind that particular study. Research methodology, helps the researcher
in doing so because it is determined as a process in which with the help of certain tools and
technologies investigator perform the activities. Thus, it assists in achieving the set aims and
objectives in a particular time frame (Van Wingerden, Derks and Bakker, 2017). Therefore,
in order to do a researcher, first a hypothetical base is being prepared moreover, it helps in
determining if any kind of changes are required or needs to be undertaken.
Research Philosophy