Research Project

Research Project
1

Table of Contents
Contents
Chapter 1:
Chapter 1: INTRODUCTION..........................................................................................................3
Background and overview of study.............................................................................................3
Aim: ............................................................................................................................................3
Objective: -...................................................................................................................................3
Research questions: -...................................................................................................................4
Chapter 2: LITERATURE REVIEW...............................................................................................4
Chapter 3: RESEARCH METHODOLOGY...................................................................................5
INTRODUCTION...........................................................................................................................6
Chapter 3: Research methodology ..................................................................................................6
Quantitative research ..................................................................................................................8
Qualitative research ....................................................................................................................8
Chapter 4: Analysis of research findings ......................................................................................10
Interpretation of qualitative data................................................................................................10
Communicate Research outcomes in an appropriate manner....................................................15
Chapter 5: Conclusion and recommendation ................................................................................15
Conclusion ................................................................................................................................15
Recommendation ......................................................................................................................16
Reflection ......................................................................................................................................16
Reflect on the effectiveness of research applied for meeting objectives ..................................16
Consider alternative research methodologies ...........................................................................17
REFERENCES..............................................................................................................................18
2

Chapter 1: INTRODUCTION
Talent-management is a basic fundamental that is processed by the business and within
the business as in order to attract and retain potential candidates or employees those are working
within the business for a longer period of instance. In this ability of business to achieve its
standardised objectives and target within stipulated period of instance is developed in better
manner. For this business also make adequate usage of various strategies and initiative as with
this working standards and its performance both get advanced in sustained manner. In relation to
pandemic situation of COVID there is a requirement of utmost changes as while considering of
different working standards that assist to gain productive outcome. The report below is based on
that operate its working with warm and friendly manner while also get involves vibrant
community as per concern of playgroup and craft. The report below is the research based on
talent management that is required to manage and control by business systematically.
Background and overview of study
In hospitality sector the talent management holds up very significant position within the
success of associated organisations, hotels and restaurants. This is so because staff working
within the hospitality sector specially within a restaurant or hotel have a direct interaction with
customers which require them to have better skills and knowledge to deal with the queries and
brain storming of customers. Hence, employee retention is also very much essential for a
restaurant to keep experienced staff along with their training and development. But due to
increasing pandemic COVID 19 this become very much difficult for restaurants to keep their
employee retain. Due to this issue several tourism practices has been stopped which in turn
further reduces the visit of people to restaurant which affected the income of staff members that
is influencing them to seek for new source of income by making their retention difficult for
restaurant. For performing this investigation the Infuse café, Leytonstone of London is taken into
consideration for presenting its impact on hospitality sector.
Aim:
To analyse the impact of COVID 19 on employee retention and re-training and
development practices of talent management at Infuse café, Leytonstone, London.
Objective: -
 To determine the impact of Covid-19 due to health issue on hospitality sector.
3

 To assess the role of re-training practices within talent management at Infuse café,
Leytonstone, London.
 To assess development and employee retention within Infuse café, Leytonstone,
London.
 ·To make recommendations to Infuse cafe regarding the ways through which the Infuse
Café can deal can get maximum employee retention.
Research questions: -
 What is the impact of Covid-19 due to health issue on hospitality sector?
 Explain about the role of re-training practices within talent management at Infuse café,
Leytonstone, London?
 What is the connection between development and employee retention within Infuse café,
Leytonstone, London. ?
 What are several ways through which the Infuse Café can deal can get maximum
employee retention?
Chapter 2: LITERATURE REVIEW
From the information presented by Luty. J. 2020, the sales of Pub and restaurants are
felling down within UK after the Prime Minister of country has urged the public to avoiding
visiting pubs, clubs, restaurants and social venues for reducing the spread of COVID 19. Due to
this the restaurants have experienced a big fall within their sale. Such situation affected the
profitability of restaurants like Infuse café, Leytonstone which required to cut down the salary of
staff members in order to keep the restaurant sustain by saving up cost. This in turn bring up a
huge dissatisfaction among employees and influencing them to seek for such employment from
where they can get adequate source of fund to maintain their living standard. Hence, making its
difficult fro the restaurants to retain employees as well as work toward the development of
employees.
With regard to the information provided by the Jasmine, C.A., 2019., because of current
health issues related with COVID 19 the working and operations of the hospitality sector is get
highly affected as it lead many restriction in going out in form of sudden lockdown. Thus, it
become major concern for hospitality industry due to the issue created on the travelling and
tourism practices as theses activities are being banned in some of the nation because of this
current health issues. Thus, the current health issue of COVID-19 has lead to a reduction in the
4