Workplace Discrimination: Types, Impact, and Strategies to Reduce

This research project focuses on workplace discrimination, its challenges and impact on organizations. It explores the types of discrimination faced by employees at Tesco and the strategies adopted by the company to protect employees. The study aims to provide insights into workplace discrimination and its significance in the retail sector.

Research Project
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Executive Summary
The present research is based on workplace discrimination which is one of the most
crucial and fastest growing negative aspect in the business organisation. There are various
challenges and issues arise due to workplace discrimination which highly affects the overall
performance and profitability of the company in an adverse manner. In addition to this, it has
also been said that there are various practices and strategies with the help of which they can
easily reduce the negative impact of workplace discrimination from the business entity.
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Contents
TITLE: Workplace discrimination.................................................................................................4
INTRODUCTION...........................................................................................................................4
Research Aim.........................................................................................................................4
Research objectives................................................................................................................4
Research Questions................................................................................................................4
Rational of the research..........................................................................................................5
LITERATURE REVIEW................................................................................................................5
Concept of workplace related discrimination and its associated issues for employees.........5
Different well defined policies adopted by TESCO for protecting employees from
discrimination.........................................................................................................................7
Explain about research methods and secondary investigation...............................................7
Conduct primary & secondary research along with considering cost, assess as well as ethical
issues.....................................................................................................................................11
Apply appropriate tool to research findings.........................................................................11
Reflection.......................................................................................................................................22
Recommendations..........................................................................................................................23
REFERENCES..............................................................................................................................25
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TITLE: Workplace discrimination.
INTRODUCTION
Workplace discrimination is defined as a form of employment discrimination that is based
on gender, race, religion, age, physical and mental disability and many more. One of the solution
that is determine to decline level of workplace discrimination is implementing equality and
cultural diversity effectively. It is important for an organisation to provide equal opportunities to
employees so that there is no conflicts arise at workplace. Along with this, it help in increasing
productivity and decline the turnover rate of organisation effectively. Workplace discrimination
is consider as a major issue that take place due to cultural difference and different perception of
employees.
For the present research, TESCO is taken into consideration. The company was established
in year 1919 and its head office is located in United Kingdom. TESCO offer quality grocery and
home essentials in market at affordable price and is the reason of its success in market. It offer
product in more than 12 countries, which shows TESCO has high market share. TESCO hire
people from different culture so that it can easily leverage diversity and enhance performance in
an effective manner. It is identified that at present company is facing issues because of unbiased
activities that is arise at workplace and has direct impact on the overall performance and growth
of company. For this, the higher authorities have conducted research on the presented topic.
Rational of the research
Behind every research there is some purpose to conduct it which can be personal and
professional. In reference to the present investigation which is conducted on the topic of
workplace discrimination is going to be conducted to increase both personal and professional
knowledge. The main aim behind selecting this topic is the personal interest of researcher as
workplace discrimination and equality & diversity are the most emerging topic in today’s
corporate world. In addition to this, with the assistance of conducting the whole investigation
researcher will be able to enhance their communication, research, analytical and other skills
which will assist in performing all the functions related to research in an effective manner.
The objectives, research aim and research question is given below:
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Research Aim
“To investigate about the types of discrimination and its influence over employees of
TESCO” A study on Tesco.
Research objectives
 To analyse the concept of workplace related discrimination and its associated issues for
employees.
 To asses several types of discrimination encountered by the company’s employees.
 To determine different well defined policies adopted by TESCO for protecting employees
from discrimination.
Research Questions
 It is discrimination a common issue for Tesco’s employees?
 Which are the types of discrimination most often encountered by the company’s
employees?
 Has Tesco well defined policies to protect or avoid employees from discrimination?
Importance of the study
The current investigation will assist in providing detailed information and knowledge about
the topic workplace discrimination along with its significance to the business entities related to
retail sector so that they can maintain their significance at the competitive marketplace for a long
duration of time frame. In addition to this, the study provides ample number of solutions related
to the issues faced by employees with workplace discrimination. This will leads towards the
enhancement of goodwill and brand image of the business organisation at the competitive
marketplace.
LITERATURE REVIEW
Concept of workplace related discrimination and its associated issues for employees
On the basis of views expressed by Kirton and Greene, (2015), it has been identified that
discrimination arise at the workplace influences the relationship along with the efficiency of staff
members. Discrimination might be arise at workplace on the basis of colour, age, caste,
parenthood, gender, nationality, genetic information, race, sexual orientation, family background,
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religion and many more. It is said that usually workplace discrimination arise where a person
discriminated at the organization and does not get equal opportunities. This as a result influences
the overall performance and efficiency of staff members in a negative manner as they feel less
motivated. This is considered as the most prominent issue usually faced by employees at their
workplace and leads towards creating disputes and conflicts between workers directly affects the
overall business growth in a negative manner.
According to the viewpoint of Bronwyn Timmons, (2017), the main issues that have been
faced by TESCO due to workplace discrimination are lower employee retention, high employee
turnover, and delay in the accomplishment of organisational goals and objectives, decline in
employees’ productivity, decline in sales performance as well as profitability. These issues leads
towards the unethical business practices conducted by business organisations reduces the brand
image and goodwill of the company in a negative manner.
On the basis of view point of Peralwilson, (2018)Along with this, it has also been said that
workforce of such organisation prefer to switch the company and adopt those companies who
follow strong anti discrimination policies which will prevent them from conducting unethical
activities. This will ensure that the management of the company treats every employee in an
equal and fair manner, thereby not giving preferential behaviour to any individual working
within the confines of the entity.
According to the viewpoint of M. Nir, (2018), It has been analysed that workplace
discrimination take place when higher authorities, employers or managers discriminate against
staff members that is associated with promotions, firing providing benefits, hiring and so on. In
addition to this, it is analysed that it has direct negative influence on performance as well as
efficiency of employees. Moreover, it also decline the overall brand image of company at
marketplace.
As per the viewpoint of S. Bhrratcharya, (2020) It has also been said that issues related to
workplace discrimination might affect the business operations and functions in a negative
manner. Therefore, it is very essential for the management team to reduce issues related to
workplace discrimination. These issues might affect profitability of the company, influence
goodwill of the business entity in an adverse manner and increase employee turnover ratio which
directly impacts the organisational goals and objectives of the company. Apart from this it has
also been analysed that the main issue related to discrimination is that the stress level of
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employees increases which affect their mental as well as physical health issues and problems.
Furthermore, it has been examined that these issues leads towards depression, anxiety, blood
pressure, obesity and many more. All these affect the performance of employees which as a
result influence target of the organization like TESCO.
Types of discrimination which is most often encountered by the company’s employees
According to the viewpoint given by Sue and et. al., (2019), there have been lots of issues
which are encountered by TESCO’s employees at workplace which are developed due to
workplace discrimination. Discrimination might arise at workplace due to various reason such as
on the basis of gender, age, colour, race and many more. It has been identified that there are
different types of discrimination arise at the workplace which highly influence the business
functions of the company in an adverse way. These are the sort of discrimination faced by
employees within the organization which are salary based discrimination, age discrimination,
gender discrimination, sex discrimination and many more.
On the basis of view point of Brittany Fuhs, (2018) The main types of discrimination that
have been faced by TESCO’s employees at workplace are Paying equally-qualified employees
in the same position different salaries, Denying or disrupting the use of company facilities,
Denying certain employees compensation or benefits, Discrimination when issuing promotions
or lay-offs, Stating or suggesting preferred candidates in a job advertisement, Discriminating
when assigning disability leave, maternity leave, or retirement options etc. All these
discrimination types arise at workplace and creates disputes, conflict and negative impact on the
efficiency of employees along with the performance of the company.
As per the view point of Nicole. K. Webb, (2017) It has also been identified that these
discrimination arise at workplace and create negative influence at the business environment
which affects the overall performance of employees and organization. Types of discrimination
affect the overall performance and goodwill of the business entity in an adverse way. This as a
result influence image of the organization and affects the mind-sets of users who are associated
with the company. For a business entity such as TESCO, it is essential to reduce workplace
discrimination and take effective measures so that they can eliminate negative impact of
discrimination. It has been identified that there are ample number of employees who faces such
adverse situation at the workplace which impacted their mind set and motivation level which as a
result affect the whole functionality and operation of the business entity.
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Different well defined policies adopted by TESCO for protecting employees from
discrimination
According to the view point of Michael, (2017), Workplace discrimination is one of the
major issue that occur conflicts and decline level of productivity of organisation. It is important
for an organisation to develop and implement effective strategies so that level of workplace
discrimination is declined. There are various strategies and policies is adopted by companies in
order to reduce workplace discrimination. One of this is providing equal opportunity to staff
members so that they did not feel unbiased at workplace. Another strategy is providing training
session to employees and make them aware about workplace issues. In addition to this, allow
staff members to participate in decision making is also consider as a strategy that help in
declining workplace discrimination. It will help company to motivate employees and decline the
absenteeism and turnover rate of employees. Moreover, it also enhance productivity of staff
members and retain them for ,longer time period in an effective manner. TESCO can develop
strict policies associated with penalties as it help in declining discriminatory activities at
workplace in a proper manner. It help company to effectively implement strategies and policies
in order to reduce workplace discrimination.
Summary of Literature review
By performing the literature review, it is determined that workplace discrimination has
negative influence on the overall performance of an organisation. In addition to this, there are
various issues faced by company due to workplace discrimination such as increase in
absenteeism rate, decline in performance, decrease of market reputation and so on. In order to
deal with such strategies, the company make use of effective strategies such as providing equal
opportunity to men and women, change in policies, providing of training and many more. One of
the limitation associated with this is lack of time as collecting such data is a time consuming
process. In addition to this, it is identified that a person require a good research skills and
technological in order to gain proper data that leads to draw of valid and reliable results as well.
Explain about research methods and secondary investigation
Research Methodology
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In current time period, research methodology define as the piece of research which provides
necessary data and information with the help of some tools, techniques, approaches, instruments,
procedures and many more. All these methods are used by investigator in order to complete the
whole research in an effective and appropriate manner. For conducting the research in an
appropriate and systematic manner, it is required by the researcher to adopt various types of
methods, tools and techniques. These techniques and tools used for examining the data are going
to be discussed in detail manner as follows:
Research design: - It is the main aspect of each and every research where a proper research
design need to consider by the investigator. There are three main types of research design which
includes experimental, exploratory as well as descriptive design which are commonly used by
researcher in their research. In reference to the present investigation, descriptive research design
are going to be used by researcher as it is best suits with quantitative investigation. This will help
in concluding the whole investigation in an effective manner and produce favourable outcomes
within stipulated time frame.
Research philosophy- In the current investigation, there are mainly two sort of research
philosophies which is adopted by researcher. These research philosophies are interpretivism and
positivism. In relation to the current research, interpretivism philosophy is chosen by the
investigator as it assist in emphasize about different aspects of the outcome while doing the
research.
Strategy: In order to collect data or information that is required there are various strategies
used by investigator such as case study, action research, interviews, systematic literature review
and so on. In the present research, literature review is consider as a strategy of collecting
information.
Type of research investigation: -Qualitative as well as quantitative are two research
methods used by every researcher in order to gather authentic information and data. It has been
identified that qualitative research method includes information which are in non numerical form
whereas if talking about quantitative method of investigation all the numerical data, charts and
figures are included in this context. In order to conduct the present investigation, quantitative is
the method used by researcher which includes different types of figures, graphs and numerical
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aspects. Along with this, various types of statistical data related to the topic are collected with the
aid of quantitative research method.
Research approach: It has been analysed that there are two main types of approaches which
are deductive as well as inductive. In reference to the present research, it has been identified that
investigators adopt deductive approach which is linked with quantitative investigating method
and assist in gathering various facts, numerical figures, statistical information related to the
selected topic. As a result, this will
Data collection method - Mainly there are two types of data collection methods used by
researcher for gathering information and data which are authentic and accurate. These methods
are primary and secondary sources of collecting data and information. In reference to primary
method, information gathered are raw and fresh whereas secondary data collection method are
gathered by various online articles and journals. Sources for collecting primary data are
questionnaires, survey, interview, observation and many more whereas in relation to secondary
method information being gathered with the aid of books, journals, online articles, newspaper
and so on. In reference to the present investigation, both primary as well as secondary method
are adopted by researchers where in relation to primary method questionnaire is used by the
investigator. On the other hand in reference to secondary data collection method, literature
review is considered as the tool to pull out authentic and accurate information.
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Gantt chart: Gantt chart is an effective toll of time management that will be used by researcher
for managing time of each activity (Collison and Marchesseault, 2018). These activities are
shown in graphical way:
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Questionnaire
Q 1) Do you have an understanding about concept of workplace discrimination?
a) Yes
b) No
Q 2) As per your point of view, is workplace discrimination effect on the overall growth of an
organization?
a) Yes
b) No
Q 3) According to you, workplace discrimination has influence on morale of employees?
a) Yes
b) No
Q 4) what are the major issues faced by TESCO due to workplace discrimination?
a) High turnover rate
b) decline in productivity of staff members
c) Increase in number of conflicts at workplace
Q5) As per your opinion, which type of workplace discrimination is impact more on
organisation?
a) Paying different salaries to equally-qualified employees in the same position
b) Denying certain employees compensation or benefits
c) Discriminating when assigning disability leave, maternity leave and retirement options
Q6) According to you, what are the various ways by which workplace discrimination can be
identified within the organization?
a) Allowing employees liberty to share thoughts
b) By taking feedback from staff members
c) Evaluation on continuous basis
Q 7) Does proper execution of equality & diversity practices helps TESCO in declining level
of workplace discrimination?
a) Yes
b) No
Q8) As per your opinion, which strategy is more effective for TESCO in reducing workplace
discrimination?
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a) Equal opportunities to staff members
b) Development of strict policies
c) Allow staff members to participate in decision making
Q9) What are the benefits can gain by TESECO by implementing equality and diversity
practices in organisation?
a) Increase in productivity of employees
b) Decline in turnover rate
c) Development of brand image in market
Q 10) As per your view point, Does implementation of equality and diversity practices at
workplace helps TESCO in attaining competitive advantage?
a) Yes
b) No
Q 11) Give some recommendations to company in order to decline level of workplace
discrimination in organisation?
Conduct primary & secondary research along with considering cost, assess as well as ethical
issues
Sampling- It has been analysed that there are ample number of sampling methods present in the
investigation market but in reference to the current research, random sampling method is used.
Main reason behind choosing respondents is to gather information related to the chosen topic so
that valid conclusion will be formulated in an appropriate manner. It is a type of probabilistic
investigation used by researcher to gather authentic and accurate information related to the
specific topic. In relation to the current investigation, sample size chosen by the researcher are 25
which assist in drawing valid and accurate conclusion for the research.
Reliability & validity of study- For maintaining the legitimacy and the quality of research it is
said that information is being gathered from authentic sources. This as a result help in drawing
conclusion of the investigation and researcher can easily relay on the information gathered by
them. Along with this, it has also been identified that data collection by researcher are used in
such manner that they will be able to draw valid outcome in an effective and appropriate manner.
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Cost, access as well as ethical issue- Confidentiality and anatomy are the two essential
variables along with cost of the whole research. These are the crucial elements need to be
considered by investigator so that all the activities related to the research can be performed in
ethical and systematic way. It has been identified that researcher need to gather all the
information in ethical manner and maintain the confidentiality of all gathered data so that no
individual feel harmed while conducting the investigation. In reference to the present
investigation, researcher consider each and every aspect of the research in an appropriate
manner. This will leads towards the successful accomplishments of research objectives by taking
into consideration all the aspects associated with ethical issues, cost and accessibility.
Apply appropriate tool to research findings
Frequency table
Questionnaire
Q 1) Do you have an understanding about concept of workplace
discrimination?
Frequency
a) Yes 20
b) No 5
Q 2) As per your point of view, is workplace discrimination effect on
the overall growth of an organization?
Frequency
a) Yes 19
b) No 6
Q 3) According to you, workplace discrimination has influence on
morale of employees?
Frequency
a) Yes 15
b) No 10
Q 4) what are the major issues faced by TESCO due to workplace
discrimination?
Frequency
a) High turnover rate 10
b) decline in productivity of staff members 8
c) Increase in number of conflicts at workplace 7
15

Q 5) As per your opinion, which type of workplace discrimination is
impact more on organisation?
Frequency
a) Paying different salaries to equally-qualified employees in the same
position
8
b) Denying certain employees compensation or benefits 8
c) Discriminating when assigning disability leave, maternity leave and
retirement options
7
Q 6) According to you, what are the various ways by which workplace
discrimination can be identified within the organization?
Frequency
a) Allowing employees liberty to share thoughts 10
b) By taking feedback from staff members 9
c) Evaluation on continuous basis 6
Q 7) Does proper execution of equality & diversity practices helps
TESCO in declining level of workplace discrimination?
Frequency
a) Yes 18
b) No 7
Q 8) As per your opinion, which strategy is more effective for TESCO
in reducing workplace discrimination?
Frequency
a) Equal opportunities to staff members 12
b) Development of strict policies 6
c) Allow staff members to participate in decision making 7
Q 9) What are the benefits can gain by TESECO by implementing
equality and diversity practices in organisation?
Frequency
a) Increase in productivity of employees 9
b) Decline in turnover rate 9
c) Development of brand image in market 7
Q 10) As per your view point, Does implementation of equality and
diversity practices at workplace helps TESCO in attaining competitive
advantage?
Frequency
a) Yes 20
b) No 5
16

Data Interpretation:
Q 1) Do you have an understanding about concept of workplace
discrimination?
Frequency
a) Yes 20
b) No 5
a) Yes b) No
0
5
10
15
20
25
20
5
Interpretation: From the above graph, it is sated that out of total 25 participants, 20
respondents have the knowledge about concept of workplace discrimination, whereas the
remaining 5 respondents have no knowledge about concept. It is important for managers to
provide training session to employees and make them aware about workplace discrimination
concept.
Q 2) As per your point of view, is workplace discrimination effect on
the overall growth of an organization?
Frequency
a) Yes 19
b) No 6
17

a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20 19
6
Interpretation: The above graph shows that 19 respondents think that workplace
discrimination has influence on growth and development of organisation. Out of total 25
respondents, 6 participants said that it has no impact on growth of company. It is determine from
the study that workplace discrimination occur conflicts at workplace and decline the overall
productivity of employees and organization as well.
Q 3) According to you, workplace discrimination has influence on
morale of employees?
Frequency
a) Yes 15
b) No 10
18

a) Yes b) No
0
2
4
6
8
10
12
14
16 15
10
Interpretation: It has been analysed from the above graph that that workplace
discrimination has direct impact on the morale as well as confidence level of employees, which
is said by 15 participants out of total 25 selected respondents. In addition to this, 10 participants
think that there is no impact on morale of staff members due to workplace discrimination.
Q 4) what are the major issues faced by TESCO due to workplace
discrimination?
Frequency
a) High turnover rate 10
b) decline in productivity of staff members 8
c) Increase in number of conflicts at workplace 7
19

a) High turnover rate b) decline in productivity of
staff members c) Increase in number of
conflicts at workplace
0
2
4
6
8
10
12
10
8
7
Interpretation: The above graph states that there are various faced by company because
of workplace discrimination. It is determine that out of total 25 participants, 10 employees said
that there is increase in turnover rate of employees due to workplace discrimination. In addition
to this, 8 respondents think that there is decline in productivity of staff members whereas
remaining 7 respondents said that there is raise in number of conflicts in organisation due to
workplace discrimination.
Q 5) As per your opinion, which type of workplace discrimination is
impact more on organisation?
Frequency
a) Paying different salaries to equally-qualified employees in the same
position
8
b) Denying certain employees compensation or benefits 8
c) Discriminating when assigning disability leave, maternity leave and
retirement options
7
20

6.4
6.8
7.2
7.6
8 8 8
7
Interpretation: Considering the above graph, it is easily said that there are various types
of workplace discrimination that impact on the overall performance of an organization. Out of
total 25 participants, 8 respondents said that paying different salaries to the same designation
employees occurs workplace discrimination. In addition to this, 8 respondents think that denying
benefits as well as compensation of employees is one of the issue that impact more at workplace.
Moreover, the remaining 7 respondents perceive that discrimination in the maternity leave,
retirement options is the major issue that directly impact on company.
Q 6) According to you, what are the various ways by which
workplace discrimination can be identified within the organization?
Frequency
a) Allowing employees to share thoughts 10
b) By taking feedback from staff members 9
c) Evaluation on continuous basis 6
21

a) Allowing employees to
share thoughts b) By taking feedback from
staff members c) Evaluation on continuous
basis
0
2
4
6
8
10
12
10
9
6
Interpretation: From the above graph, it is stated that there are various ways through
which workplace discrimination is identified in an effective manner. the 10 respondents out of
total 25 participants said that allowing employees to share thoughts is help in identifying
workplace discrimination, whereas 9 respondents think that taking feedback from employees is
aid in analysing workplace discrimination. The remaining 6 participants have the perception that
evaluation on continuous basis is one of the effective way of identifying workplace
discrimination in organization.
Q 7) Does proper execution of equality & diversity practices helps
TESCO in declining level of workplace discrimination?
Frequency
a) Yes 18
b) No 7
22

1 2
0
2
4
6
8
10
12
14
16
18
20
18
7
Series1 Series2
Interpretation: The above graph shows that out of total 25 participants, 18 participants
said that execution of equality and diversity practices assist in reducing level of workplace
discrimination. Whereas, the remaining 7 respondents said that implementation of such practices
has no impact on declining workplace discrimination.
Q 8) As per your opinion, which strategy is more effective for TESCO
in reducing workplace discrimination?
Frequency
a) Equal opportunities to staff members 12
b) Development of strict policies 6
c) Allow staff members to participate in decision making 7
23

a) Equal opportunities to
staff members b) Development of strict
policies c) Allow staff members to
participate in decision
making
0
2
4
6
8
10
12
14
12
6
7
Interpretation: Considering the above graph, it is analysed that implementation of
effective strategies help in declining level of workplace discrimination. Out of total 25
respondents, 12 participants think that providing equal opportunity to staff members is one of the
best strategy for declining workplace discrimination, whereas other 6 participants said the
development of strict policies by higher authorities decline workplace discrimination. The
remaining 7 participants said that giving opportunity to employees to participate in decision
making and share their thoughts help in reducing workplace discrimination within the
organization.
Q 9) What are the benefits can gain by TESECO by implementing
equality and diversity practices in organisation?
Frequency
a) Increase in productivity of employees 9
b) Decline in turnover rate 9
c) Development of brand image in market 7
24

a) Increase in productivity of
employees b) Decline in turnover rate c) Development of brand
image in market
0
1
2
3
4
5
6
7
8
9
10
9 9
7
Interpretation: While focusing the graph, it is said that out of total 25 participants, 9
respondents think that there is increase in productivity of staff members due to execution of
equality and diversity practices. In addition to this, 9 respondents think that there is decline in
turnover rate of staff members whereas remaining 7 participants think that there is increase in
market reputation of company that gas positive influence on revenue and profitability of
company
Q 10) As per your view point, Does implementation of equality and
diversity practices at workplace helps TESCO in attaining competitive
advantage?
Frequency
a) Yes 20
b) No 5
25

a) Yes b) No
0
5
10
15
20
25
20
5
Interpretation: Considering the graph, it is interpreted that 30 respondents out of 40 said
that implementing equality and diversity practices help company to attain competitive edge at
marketplace. In addition to this, it is determine that remaining 1o participants think that it does
not help organisation to attain competitive advantage within the market.
Result and discussion
After doing the whole data analysis section, it has been concluded that in the present
environment, there are various organisations who faces workplace discrimination which highly
affects their business functions and their own efficiency. There are some equality and diversity
practices with the help of which organisation can easily perform their work more efficiently and
create healthy and positive environment at their workplace. Therefore, after conducting data
gathered by researchers from the respondents it has been concluded that due to workplace
discrimination there are various types of challenges faced by business organisations but on the
other hand if equality and diversity practices will be implemented within the workplace might
get beneficial for both organisation and its employees.
Evolution of the research methodology
The whole conducted investigation provides effective and appropriate outcome which says
that equality and diversity practices plays very essential role in the growth and development of
an organization. It has been said that if there is workplace discrimination arise at the organization
then it will highly affect the whole business entity and its function in a negative manner. But on
26

the other hand, if there is implementation of equality and diversity practices at the workplace in
an effective manner than there will be development of positive working environment at the
workplace which increases the whole performance and profitability of the employees in an
effective manner.
Reflection
While doing this investigation, it has been observed by me that initially I was very excited
and overwhelmed to get an opportunity to conduct a research on an emerging topic which is
workplace discrimination. It is a situation which arise with the speed of light in the present
working environment which affects the overall performance of both employees and organization
in a negative manner. After few weeks of conducting this research it is examined by me that my
communication and problem solving skills are not so effective which affect my overall result in
an adverse manner. Therefore, for improving these skills I have to communicate with my team
members more effectively and listen to their problems and bring solution to them within limited
time period. This will help me in keeping me upgraded with the success of research and
accomplishment of targets. In addition to this, another biggest task for me was gathering
required information from respondents so that positive conclusion will be drawn with the help of
collected data. According to me this is one of the most difficult task which requires better
understanding, knowledge and the topic, patience and motivation. It is said that because of my
weak communication skill it becomes difficult for me to present my opinion in front of
individuals which as a result leads towards misunderstanding and respondents lose there interest.
This will influence the outcome of research in an adverse manner. If talking about, research
methodology while doing this research project I have adopted questionnaires method for
gathering data and information but if I will get an opportunity in future I will choose interview
method for collecting data. But at the end of the investigation, my communication skill got
improved which assist me in grabbing opportunities available at the marketplace in near future.
Recommendations
After completing the investigation on workplace discrimination topic, it is said that top
management team of the company need to provide safe, healthy, security and equivalent
27

situation to the employees so they will feel motivated and positive. This as a result assist them in
order to accomplish goals and objectives of the company in an effective manner. For this,
researcher provide recommendations to the higher authorities that must be followed by them in
order to provide equal and positive opportunities to the individuals working within the business
entity. Below mentioned are some essential recommendations:
 First and the most important recommendation given to the top management team of TESCO is
that they must adopt equality and diversity practices within their workplace so that they can
develop positive and strong relationship with their workers. Along with this by implementing
such practices within the organisation in an effective manner helps in motivating the staff
members which leads towards the attainment of organizational goals and objectives.
 In addition to this, it has also been suggested to the top management team authorities that they
must provide equal opportunities to their employees and improve their skills and knowledge by
providing them training and development session on a regular basis. It will help them in order to
bring coordination and corporation among the workers and develop positive environment which
aid in achieving their predetermined targets.
Area for future research
After completing the whole research in an effective and appropriate manner it has been
concluded that the whole research includes huge amount of efforts, time, cost and many other
tangible and intangible resources. There are various limitations and improvement area which
needs to be considered by the investigator while doing similar sort of research in near future.
They must conduct all the activities in time frame and must complete all the activities within
limited time period so that the chances of positive outcome will be higher than negative
response.
Conclusion
With the assistance of above analysis, it has clearly been concluded that there are various
business entities taking initiatives in order to reduce workplace discrimination from an
organization so that positive working condition will be developed. This as a result leads towards
the attainment of organizational goals and objectives in an effective manner and by increasing
efficiency of staff members. It has also been identified that the main reason behind eliminating
workplace discrimination is to provide them equal opportunities and treated in a equal manner so
there efficiency will be increased. As a result, this will help in completing business objectives
and targets in a timely manner. In addition to this, it has also been identified that by
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implementing practices related to equality and diversity help in creating positive working
environment by eliminating workplace discrimination. It has also been identified that with the
assistance of research methodology, investigator easily attain their predetermined targets by
using appropriate methods and tools for gathering information and data related to the specific
topic. In this investigation, researcher adopt questionnaire method in relation to gather primary
information whereas literature review in relation to secondary method are used. Furthermore, it
has also been identified that by conducting the present research, skills, knowledge and
capabilities of the researcher has been increased which leads towards the attainment of
organizational and personal goals in an effective manner.
29

REFERENCES
Books & Journal
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Colella, A. and King, E. eds., 2018. The Oxford handbook of workplace discrimination. Oxford
University Press.
Heilman, M.E. and Caleo, S., 2018. Gender discrimination in the workplace.
Harnois, C.E. and Bastos, J.L., 2018. Discrimination, harassment, and gendered health
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self-reported health?. Journal of health and social behavior, 59(2), pp.283-299.
Shen, W. and Dhanani, L., 2018. Measuring and defining discrimination. The Oxford handbook
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Cockayne, D.G., 2018. Underperformative economies: Discrimination and gendered ideas of
workplace culture in San Francisco’s digital media sector. Environment and Planning
A: Economy and Space, 50(4), pp.756-772.
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illness among mental health service users in England. Social psychiatry and
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Brown, J., Drury, L., Raub, K., Levy, B., Brantner, P., Krivak, T.C., Bradley, L. and Naumann,
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Velez, B.L., Cox Jr, R., Polihronakis, C.J. and Moradi, B., 2018. Discrimination, work outcomes,
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level factors and processes.
Tebbe, E.A., Allan, B.A. and Bell, H.L., 2019. Work and well-being in TGNC adults: The
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Gordon, P.A., 2018. Age diversity in the workplace. In Diversity and inclusion in the global
workplace (pp. 31-47). Palgrave Macmillan, Cham.
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In Hidden Inequalities in the Workplace (pp. 279-301). Palgrave Macmillan, Cham.
Resnick, C.A. and Galupo, M.P., 2019. Assessing experiences with LGBT microaggressions in
the workplace: Development and validation of the microaggression experiences at
work scale. Journal of homosexuality, 66(10), pp.1380-1403.
Fogarty, A.A. and Zheng, L., 2018. Gender Ambiguity in the Workplace: Transgender and
Gender-Diverse Discrimination. ABC-CLIO.
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Dickens, D.D., Womack, V.Y. and Dimes, T., 2019. Managing hypervisibility: An exploration of
theory and research on identity shifting strategies in the workplace among Black
women. Journal of Vocational Behavior, 113, pp.153-163.
Online:
https://www.blackenterprise.com/5-types-workplace-discrimination/#:~:text=Beware%20These
%205%20Types%20of%20Workplace%20Discrimination%201,of%20a%20certain%20ethnic
%20background.%20More%20items...%20
https://www.businesstopia.net/human-resource/workplace-discrimination-types-examples
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