Impact of Conflict Management on Organisation
Added on 2021-02-21
23 Pages5348 Words51 Views
Leadership ManagementProfessional DevelopmentData Science and Big Data
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Research Project
Table of ContentsTITLE..............................................................................................................................................3INTRODUCTION...........................................................................................................................3Overview of research..............................................................................................................3Background of Research ........................................................................................................3Rationale of research..............................................................................................................4Research aim..........................................................................................................................5Research Objectives...............................................................................................................5Research questions.................................................................................................................5Gantt Chart.............................................................................................................................5Chapter 2 LITERATURE REVIEW...............................................................................................7CHAPTER 3 RESEARCH METHODOLOGY..............................................................................9Chapter 4: Data Findings, Analysis and Discussion ....................................................................12CHAPTER 5 Conclusion, Recommendations and anticipated Limitations.................................22Conclusion............................................................................................................................22Recommendations................................................................................................................22Anticipated limitations.........................................................................................................22REFERENCES..............................................................................................................................23
TITLETo determine the influence of conflict management on overall profitability oforganisation. A study on Holiday Inn. INTRODUCTIONResearch can be defined as a systematic study which is performed by researcher orscholars in order to gaining in-depth information about the topic. Several activities has to beperformed by the investigator within the research so that a valid conclusion can be made at theend of research programme. These activities includes data collection, analysis, presentation ofdata etc. that provides complete information about the selected topic of study. Along with it,research project specification is a blue print of resources that are needed by investigator forcompleting the research programme. This research is based on conflict management and itsimpact on the performance of Holiday Inn. Overview of researchConflicts can be defined as an error which are occurred at workplace among theemployees which impacts negatively on overall profitability of firm. Apart from that conflictmanagement is a process of making strategies or policies so that negative effects of conflicts canbe overcome easily. A large number of employees are working within the organisation so thatorganisational goals and objectives can be achieved easily therefore, it is the priorresponsibilities of managers to frame some effective policies so that conflicts or issues can beresolved in easy manner. This will prove beneficial as through it workers of organisation willprovide more contribution in completing given work which will leads the firm towardscompetitive edge in marketplace. Present research is based on Holiday Inn which is a British-owned American brand of hotels (Bamiatzi and et. al., 2016).Background of Research The hotel was founded in 1952 and its headquarters are situated in Denham, UK. This isthe part of Inter Continental hotel which is a multinational hospitality organisation across theworld. The group was founded by Kemmons Wilson due to disappointing by poor quality ofaccommodation services during the road trip. Now, approximate 1100 branches of hotel areproviding accommodation, lodging, food and beverage services across the world. Now it is alsotermed as the largest hotel chain across the world. Its offering includes food and beverage,
accommodation, bar, Spa, and several other facilities which ensures satisfaction of customerduring their stay in hotel. Nowadays, customer's demands and needs are changing over a timedue to which several modifications are needed at workplace so that needs of customers can besatisfied in effective manner. There are several employees who belongs from different cultureand having difference in languages are providing their services in hotel (Bradley, Anderson andet. al., 2015). Due to this, conflicts can be arise at workplace which can impact on the brandimage and profitability of organisation.Rationale of researchMain reason behind conducting this investigation is to determine the significance ofconflict management. Through completing this research, investigator will be able in raising itsunderstanding about the techniques of conflict management that can be used by organisation forimproving productivity and profitability of firm. With the help of this topic, researcher will beable in providing better solution to the organisation which will leads positive environment atworkplace. With the help of this study, investigator will be able in finding more relevantinformations about the conflict management which will be beneficial for them in completingfuture research programmes on same topic of study in easy manner.Statement of Research ProblemMain problem which is facing by Holiday Inn is related with conflicts which are arisingat workplace and providing negative influences on overall growth and profitability oforganisation. For solving this problem, managers have decided to conduct a investigation so thatcause of conflicts can be determined and the ways of removing this conflicts from workplace.Because through managing conflicts healthy environment will be established at workplace andlost brand image can be recovered properly. Apart from that, researcher have chosen this topicwhich is new and relevant with each organisation because conflicts are those risks that areuncertain in nature and can arise at workplace anytime. As the topic is new for researcher then itis very essential for them to manage each resources properly so that any problem or difficultynot be faced by them during research. Whereas, there are several problems that can be faced byinvestigator during the research are related with irresponsive nature of respondents, lack ofcommunication or time period. Therefore, investigator should prepare themselves for theseproblems before conducting the research programme so that desired objectives and validoutcomes can be obtained at the end of research.
Research aim“To identify the influence of conflict management on overall profitability andproductivity of association.” A study on Holiday Inn. Research ObjectivesTo gaining knowledge regarding the concept of conflict managementTo evaluate the positive impact of conflict management technique on productivity andprofitability of Holiday InnTo determine the challenges faced by managers of Holiday Inn in implementing conflictmanagement methods.Research questionsDo you have knowledge regarding concept of conflict management?What kind of impact of conflict management techniques on productivity and profitabilityof Holiday Inn ?What challenges can be faced by managers of Holiday Inn in implementing conflictmanagement techniques ?Gantt ChartGantt chart is a technique which is used by researcher in order to analysing the timeperiod which is required to conduct the research programme. Several activities are required toperform in a research programme therefore it is very essential for investigator to perform propertime-management for research activities so that investigation can be completed in easy manner.This is a bar graphical chart that supports the investigator in managing each activity of researchprogramme according to the given time frame so that investigation can be completed in allottedtime period (Harrison and Lock, 2017).
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