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Research Project

PowerPoint Presentation

This presentation explores the significance of mobile marketing in the airline sector, identifies key attributes that enhance customer satisfaction, and recommends effective ways for Ryanair to improve its mobile marketing practices.

Enhancing Brand Awareness and Customer Satisfaction through Mobile Marketing: A Study on Ryanair

Presentation

This presentation investigates the impact of loyalty programs on customer satisfaction and retention in the context of Hilton. It aims to develop an understanding of loyalty programs in the hospitality sector, assess the association between loyalty card programs and Hilton's customer retention level, identify the relationship between Hilton's loyalty program and customer satisfaction, and recommend ways to enhance customer satisfaction and retention at Hilton.

Influence of Loyalty Programs on Customer Satisfaction and Retention in the Hospitality Sector: A Study on Hilton

This research project aims to evaluate the need of training and development in order to attain consumer satisfaction and loyalty in the airline industry, with a case study on Easy Jets. The objectives include analyzing the efficiency of training and development programs, identifying tools for customer satisfaction, measuring the impact of training activities on customer satisfaction, and evaluating methods to maximize performance and competitive gains for Easy Jet.

Training and Development for Consumer Satisfaction in Airline Industry

To safe your and my time, send me please full Task 1 including LO1, AC1.1, 1.2, 1.3, 1.4, 1.5 as I have to submit it first and after that I am allowed to continue.
I am looking for a Merit grade.

Research Project