INTRODUCTION Training and development programs have their own importance within businesses especially in hospitality industry that it helps to manage and improve overall performance of firms effectively.There are so many companies using such programs in order to raise their production and profitability. Research aim: To analyse the impact of training and development programs to improve employees performance - A case study on Hilton Hotel, London. Research objectives: •To analyse importance of training and development programs within Hilton Hotel, London. •To evaluate impact of training and development programs on employee's performance. •To determine effectiveness of developmental programs in raising overall performance of Hilton Hotel, London.
Theme-1 Hilton Hotel is organising training and development programs for employees on timely manner
Theme-2 Training programs are effective enough to improve performance of workers
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