Behaviours Supporting Equality and Diversity in the Workplace: A Case Study of Tesco

Research Project

Table of Contents
Research Topic:...........................................................................................................................3
INTRODUCTION...........................................................................................................................3
Aim..............................................................................................................................................3
Objectives....................................................................................................................................3
Research Question.......................................................................................................................3
Rationale......................................................................................................................................4
Literature Review........................................................................................................................4
RESEARCH METHODOLOGY....................................................................................................5
ANALYSIS AND DISCUSSION...................................................................................................7
Research Outcomes.......................................................................................................................14
Reflection on Effectiveness of Research Methods........................................................................14
Alternative Research Methodologies.............................................................................................14
Conclusion.....................................................................................................................................15
REFERENCES..............................................................................................................................16
Appendix........................................................................................................................................17

Research Topic:
“Behaviours that support equality and diversity within workplace and its impact on
organisational performance, Case study of Tesco.”
INTRODUCTION
Organisational Diversity refers to workforce in organisation that consists of people and
employees having different characteristics. These characteristics are age, gender, ethnicity,
religion, and race that differentiate members of workforce from each other and create a
diversified workforce. State of having a diversified workforce is known as organisational
diversity. Equality refers to state in which every member of the organisation has equal access to
their rights and opportunities within organisation and everyone has equally valued status within
organisation.
This research is based on equality and diversity in organisation and is based on Tesco.
Tesco is British multinational groceries and general merchandise retailer founded in 1918 and is
headquartered at Hertfordshire, British. Tesco based on gross revenues is third largest retailer in
the world. Tesco operates in 7 countries and employs around 450000 employees to carry out all
its operations.
Aim
“To identify and understand behaviours that support in maintaining equality and diversity within
workplace and ways in which it impact performance of the Tesco”
Objectives
 To understand behaviours of organisation and people within organisation that support
equality and diversity
 Identifying impact of equality and diversity on business performance of Tesco
 Understanding ways to enhance behaviour supporting equality and diversity
Research Question
1. What are the behaviours that support equality and diversity within workplace?

2. What impact does equality and diversity have on performance of business?
3. How behaviours supporting equality and diversity practices can be improved?
Rationale
The reason for selecting this topic for research is that even after many of the regulations
and laws to promote equality within workplace discrimination in people can be seen. This
research will enable researcher to understand behaviours to maintain equality and diversity.
Identifying and understanding behaviours and impact of equality and diversity on performance
can contribute in designing practices to promote such behaviour. The reason for selecting Tesco
is that it is a big organisation employing 450000 employees and involves diversified workforce
this is why s suitable for research.
Literature Review
Behaviours supporting equality and diversity in organisation
As stated by Mousa, Massoud and Ayoubi, 2020 behaviours in organisation involve
behaviour of management expected to build and maintain equality and diversity and this also
involve behaviour of employees. Certain behaviours that support equality and diversity involve
implementing rights policies and practices in organisation that support equality within
organisation. In order to build and maintain diversity organisation requires having right policies
for recruitment and selection that are mainly based on capability of individual to work rather
than any characteristics creating favourable and unfavourable circumstances for them.
Communicating to employees regarding diversity and equality is also important and supports
equality and diversity in organisation. This is because employees become aware of their rights
and duties in relation with equality.
Impact of equality and diversity on business performance
According to Greene, 2019 equality and diversity has significant impact on the
performance of the organisation. This is because equality and diversity enhance organisation in
terms of available knowledge and it also enhance a organisation as a place of work. This is
because diversified workforce comes with diversified knowledge and different capabilities and
talent. Organisation gets all the benefit of this diversified workforce. Other than equality