An investigative study on the impact analysis of linguistic differences in managerial functions in the context of Tesco Convenience Store at Central London

This research study investigates the impact of linguistic differences on managerial functions at Tesco Convenience Store in Central London. It explores the data collection methods and ethical issues involved in the research. The study also provides recommendations for managing workplace diversity and reflects on the research methodologies used.

Research project Part 2

Table of Contents
DATA COLLECTION AND ANALYSIS.........................................................................................3
Data Collection methods....................................................................................................................3
Ethical issues...................................................................................................................................20
Communicate Research Outcomes to Stakeholders.........................................................................20
CONCLUSION AND RECOMMENFDATION.............................................................................21
Conclusion.......................................................................................................................................21
Recommendations...........................................................................................................................22
REFLECTION OF RESEARCH METHODOLOGIES................................................................24
Reflection........................................................................................................................................24
Alternative methodology.................................................................................................................25
Actions for improvements and future research considerations.........................................................26

Title: An investigative study on the impact analysis of linguistic differences in
managerial functions in the context of Tesco Convenience Store at Central London.
DATA COLLECTION AND ANALYSIS
Research implementation, is said to be a scientific study of barriers which is moreover
considered as a method in order to promote systematic applications of the findings collected
in a research or in practice. In order to do this, both primary as well as secondary methods
was being used and further it has been explained for better understanding:
Data Collection methods
In context with this research, it will be done using multi-method approach i.e. use of
both the methods primary and secondary according to the preference. Thus, all the
information collected with the help of this will be further included for performing this
research effectively.
Primary Research:
In this, subset of population is included because data are collected from them through
the process of sampling method. According to this method, all the information gathered are
considered to be new and fresh and the reason behind this is that collected data are not being
used by any of the researcher. Thus, to gather the information researcher includes various
methods such as questionnaire, surveys, interviews and many more. Henceforth, most of the
investigator relies on primary research because of its authenticity and data collected from this
are valid and reliable which means no alteration is done.

 Data collection method: Under this, there are basically two kinds of methods and
these are qualitative and quantitative. However, for doing this research quantitative
method was considered because it helps researcher in collecting information in
numerical form and furthermore, it becomes easier for them to represent the same in
statistical manner.
 Data collection tool: In this category, for collecting information there are various
tools like questionnaire, surveys, interviews and many more. However, in order to do
this report questionnaire was taken into consideration. Therefore, a set of
questionnaireswere developed including the appropriate options. Reason behind
choosing this tool is because of its ability of gathering data from large number of
populations in a limited time period. The questionnaire is presented below:
Questionnaire
Q 1) Are you aware about workplace Diversity?
a) Yes
b) No
Q 2) Does workplace diversity important for company in managing their workforce
within the Tesco?
a) Yes
b) No
Q 3) What is the difference in cultural and Linguistic Operations within the
workforce?
a) Diverse societal backgrounds
b) Difference in language
c) Difference between employees working style
Q 4) What are the benefit of workplace diversity that help Tesco in improving its
performance?
a) Inspires creativity and fosters innovation
b) Attract and retain best talent
c) Great opportunity for personal or professional growth
Q 5) What are the effects of Multicultural and Multilingual Workforce?
a) Positive
b) Negative
Q 6) What are the major challenges of Mitigating impact of Multilingual and

Multicultural Workforce?
a) Fails to take right policies
b) Communication differences
c) Lack of coordination
Q 7) According to your experience, do you find the management of the firm supports
multilingual characteristics?
a) Yes
b) No
c) No reply
Q 8) Can linguistic difference bring any change within the organization’s productivity
management?
a) Yes
b) No
c) No reply
Q 9) How do you find your experience during working with a person from different
societal culture?
a) Poor
b) Somewhat Good
c) Good
d) Excellent
Q 10) Do you find it daunting task to work with a colleague of different mother-
tongue?
a) Yes
b) No
c) No reply
Q 11) Does language create impact on the organization’s managerial activities?
a) Yes
b) No
c) No reply
Q 12) Does managing workplace diversity is crucial for Tesco to reduce language
barriers?
a) Yes
b) No

Q 13) Recommended the ways for creating multilingual diverse workforce within the
maximum productive level.
Data sheet
Q 1) Are you aware about workplace Diversity? Frequency
a) Yes 25
b) No 5
Q 2) Does workplace diversity important for company in managing
their workforce within the Tesco?
Frequency
a) Yes 20
b) No 10
Q 3) What is the difference in cultural and Linguistic Operations
within the workforce?
Frequency
a) Diverse societal backgrounds 13
b) Difference in language 11
c) Difference between employees working style 6
Q 4) What are the benefit of workplace diversity that help Tesco in
improving its performance?
Frequency
a) Inspires creativity and fosters innovation 10
b) Attract and retain best talent 10
c) Great opportunity for personal or professional growth 10
Q 5) What are the effects of Multicultural and Multilingual
Workforce?
Frequency
a) Positive 25
b) Negative 5
Q 6) What are the major challenges of Mitigating impact of
Multilingual and Multicultural Workforce?
Frequency
a) Fails to take right policies 12
b) Communication differences 12
c) Lack of coordination 6
Q 7) According to your experience, do you find the management of
the firm supports multilingual characteristics?
Frequency
a) Yes 18

b) No 7
c) No reply 5
Q 8) Can linguistic difference bring any change within the
organization’s productivity management?
Frequency
a) Yes 15
b) No 10
c) No reply 5
Q 9) How do you find your experience during working with a
person from different societal culture?
Frequency
a) Poor 1
b) Somewhat Good 7
c) Good 9
d) Excellent 13
Q 10) Do you find it daunting task to work with a colleague of
different mother-tongue?
Frequency
a) Yes 12
b) No 12
c) No reply 6
Q 11) Does language create impact on the organization’s managerial
activities?
Frequency
a) Yes 15
b) No 10
c) No reply 5
Q 12) Does managing workplace diversity is crucial for Tesco to
reduce language barriers?
Frequency
a) Yes 20
b) No 10
Theme 1: Awareness about workplace Diversity
Q 1) Are you aware about workplace Diversity? Frequency
a) Yes 25
b) No 5

a) Yes b) No
0
5
10
15
20
25
25
5
Interpretation: Workplace diversity is considered as an important aspect for every business
organization as it helps in promoting creativity at workplace by developing positive working
environment. Along with this, it also helps in motivating employees to perform in a team and
at the same time also share their view point with others. This will aid in improving the
possibilities of reducing employee’s turnover. By workplace diversity company can get
various ways to execute their task activities that support in attaining all the set goals and
objectives in an allotted time frame without any kind of issues and obstacles. With the help of
this, firm can improve employee’s performance by making them enough efficient at working
area. In addition of this, diverse workforce also helps in attaining competitive success by
performing their best at market place. It also positively contributes in making workers
productive and able so that they can execute their task and activities in a team without any
kind of misunderstanding. In context of this, 25 out of 30 participants are aware about the
workplace diversity and how it influences or impact over the employee’s performance and
managerial activities of company.On the other side, remaining 5 respondents are not much
familiar with this theme as they do have any idea about workplace diversity and how it
influencesthe entire activities of company and its employees as well.
Theme 2: Workplace diversity important for company in managing their workforce
within the Tesco.
Q 2) Does workplace diversity important for company in managing
their workforce within the Tesco?
Frequency
a) Yes 20
b) No 10

a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10
Interpretation: In business organization, it is crucial to manage workforce because they all
are from different culture as it includes huge impact over the company and its managerial
activities as well. This is the reason that it is one of the important responsibilities of company
to effectively manager diverse workforce and also make them encouraged so that they can
easily share their views and opinion with others. This will directly contribute in promoting
creativity and also increase innovation within the company that support in attaining all the set
goals and objectives in a stipulated time frame. One of the main advantages of managing
diversity at workplace is to generate larger profitability level. This is possible by employees
and their efforts towards the set goals and objectives. In this regard, 20 out of 30 people are
aware about this theme as they think that, managing workplace diversity help in enhancing
employee’s productivity and also make them more efficient to perform their task in a team
and put their huge efforts for attaining their set targets. By this, firm can establish their
competitive image at market place by reducing employee turnover. Managing diversity at
workplace also help in retaining employees for longer period of time that assist in developing
positive brand image. Apart from this, remaining 10 participants are not favour with this
statement as they think that managing diverse workforce is not much important for company.
Theme 3: Difference in cultural and Linguistic Operations within the workforce.
Q 3) What is the difference in cultural and Linguistic Operations
within the workforce?
Frequency
a) Diverse societal backgrounds 13
b) Difference in language 11
c) Difference between employees working style 6

a) Diverse societal
backgrounds b) Difference in
language c) Difference
between employees
working style
0
2
4
6
8
10
12
14 13
11
6
Interpretation: In a globalised world, every business organisation looking for skilled and
talented workers whatever the are from. This is the reason that workers are from diverse
culture that support company in improving their overall performance by promoting
innovative and creative ways to execute their managerial activities. With the help of this firm
can easily attain success at market place. Apart from this, some major difference in cultural
and linguistic operations within the workers. As 13 out of 30 respondents said that diverse
societal background of employees is also a major difference that create issue among workers
at the time of performing task activities at workplace. Along with this, 11 people give their
views that difference in language is also consider as an important aspect that also create
issues in sharing views and ideas with each other’s. It may create complexities when
employees communicate as they fail in understanding their views and points. On the other
side, rest of 6 participants think that every workerhas their different style to execute and
perform their task in a team. This is the reason that employees face issues in team working
and also fail in attaining their set targets in an effective way.
Theme 4: Benefit of workplace diversity that help Tesco in improving its performance.
Q 4) What are the benefits of workplace diversity that help Tesco in
improving its performance?
Frequency
a) Inspires creativity and fosters innovation 10
b) Attract and retain best talent 10
c) Great opportunity for personal or professional growth 10

a) Inspires creativity
and fosters innovation b) Attract and retain
best talent c) Great opportunity
for personal or
professional growth
0
1
2
3
4
5
6
7
8
9
10
10 10 10
Interpretation: From the above discussed graphical representation it has been analysed that
diverse workplace is more beneficial for business organization as it helps in developing
overall performance of the company in positive way. With the assistance of diverse
workforce company can easily accomplishing their targets in particular time duration. In this
context, 10 out of 30 people give their views that it helps in promoting as well as fosters
innovation at working area that directly contributes in attaining all the predetermined goals
and objectives without any kind of obstacles and issues as well. Along with this,10
participants think that diversity also assist in inviting as well as attracting talent and at the
same time also retain them for longer period of time.Furthermore, remaining 10 respondents
are also giving their views that it also beneficial in providing great opportunities to
employees in enhancing their personal and professional growth. All these are beneficial in
developing positive brand image and also established its competitive presence.
Theme 5: Effects of Multicultural and Multilingual Workforce.
Q 5) What are the effects of Multicultural and Multilingual
Workforce?
Frequency
a) Positive 25
b) Negative 5

a) Positive b) Negative
0
5
10
15
20
25
25
5
Interpretation: As per discussed graphical representation, there are 25 respondents which
said that multicultural and multilingual workforce develop the positive impact as it helps in
enhanced the creativity level and able to providing the better services to consumers so that
their experience can be improved. From the differences in the ideas they can focus on make
innovation and work together in attaining the set objective within given time period. Other
than this, there are 5 respondents which said that Multicultural and Multilingual Workforce
develop the negative impact as there are large number of employees working at same place
and they belongs to different culture. This arise the conflict at workplace and develop the
negative impact on organisational productivity. In this, language of different background
employees is varied from each other and they can able to communicate. This arise the
miscommunication and misunderstanding issues among the staff members at workplace. In
this manner, Multicultural and Multilingual Workforce developed the negative impact.
Theme 6: Major challenges of Mitigating impact of Multilingual and Multicultural
Workforce.
Q 6) What are the major challenges of Mitigating impact of
Multilingual and Multicultural Workforce?
Frequency
a) Fails to take right policies 12
b) Communication differences 12
c) Lack of coordination 6

a) Fails to take right
policies b) Communication
differences c) Lack of
coordination
0
2
4
6
8
10
12
12 12
6
Interpretation: From the above mentioned graph, it has been recommended that there are
many challenges of creating impact of multicultural and Multilingual Workforce. On the
basis of 12 respondents that the main challenge of impact of multicultural workforce is to
fails to take the right policies because it is complex to understand the employees about
policies in different languages. It arise the complexities and conflict at workplace. According
to viewpoint of 12 respondents that Multilingual and Multicultural Workforce developed the
communication difference issues as they are belonging to the different backgrounds and their
languages are different from each other so it arise communication issues among them. On the
basis of 6 respondents that Lack of coordination is a major challenge of Mitigating impact of
Multilingual and Multicultural Workforce. The people are not able to understand the
language of each other and they face the complexities in communicating with each other and
also face the coordination problem. From the coordination issue, they cannot able to work
together in a team and impact on the organisational performance as well as productivity.
Theme 7: Management of the firm supports multilingual characteristics.
Q 7) According to your experience, do you find the management of
the firm supports multilingual characteristics?
Frequency
a) Yes 18
b) No 7
c) No reply 5

a) Yes b) No c) No reply
0
2
4
6
8
10
12
14
16
18
18
7
5
Interpretation: On the basis of 18 respondents that management supports the multilingual
characteristics at workplace by developing the common working culture and language at
workplace. According to their opinion, multilingual people at workplace are promoting the
cognitive diversity. Their mindset all sees issues as well as solutions in the various manners.
From this, it has been stated that multilingual characteristics people have analytical thinking,
working memory, dexterity and conceptualizing ability. There are 7 respondents which are
not agreed with the given statement and they said that lack of the communication as result of
the diversity at workplace that can lead to business confusion along with the requirements of
consumers, low morale of staff members and also division between staff members. This is
easier to overlook communication issues which take for the granted. 5 remaining respondents
have no response regarding this statement.
Theme 8: linguistic difference brings any change within the organization’s productivity
management.
Q 8) Can linguistic difference bring any change within the
organization’s productivity management?
Frequency
a) Yes 15
b) No 10
c) No reply 5

a) Yes b) No c) No reply
0
2
4
6
8
10
12
14
16 15
10
5
Interpretation: On the basis of 15 respondents that linguistic difference brings change within
productivity management of an organisation because the differences in language arises the
communication issue among the employees. An inability to speak in native language prevents
people from able to express personality and form the connection with others. The language
barriers arises the discrimination and also separation of the groups. In context to this, group
that share similar language may neglect other language groups. It develops a negative impact
on the organisational productivity. There are 10 respondents which said that linguistic
difference does not impact on the organisational productivity as company developed the
common language at workplace as company keeps the interpreter which can able to make the
communication easier among the management and staff members. Through this management
can able to provide the feedback to staff member’s regarding their work and performance.
There are 5 remaining respondents which do not have any response regarding the statement.
Theme 9: Experience during working with a person from different societal culture.
Q 9) How do you find your experience during working with a
person from different societal culture?
Frequency
a) Poor 1
b) Somewhat Good 7
c) Good 9
d) Excellent 13

a) Poor b) Somewhat
Good c) Good d) Excellent
0
2
4
6
8
10
12
14
1
7
9
13
Interpretation: There is 1 respondent which said that it has poor experience during working
person from the different social culture because employee faced the complexities in
communication with the each other due to the different societal culture. 7 respondents have
somewhat good experience because they tried to focus on understand the different culture and
work in it effectively. On the basis of 9 respondents that they have good experience during
working with a different culture people because they are able to learn the new things so that
their knowledge can be enhanced efficiently. On the basis of 13 respondents that they have
the excellent experience to work with the different social culture people because from this
they are aware about the other culture and also learn the different things which help
employees in future.
Theme 10: Daunting task to work with a colleague of different mother-tongue.
Q 10) Do you find it daunting task to work with a colleague of
different mother-tongue?
Frequency
a) Yes 12
b) No 12
c) No reply 6

a) Yes b) No c) No reply
0
2
4
6
8
10
12
12 12
6
Interpretation: On the basis of 12 respondents that they find that daunting task to work with
a colleague of different mother-tongue because they adopt the common language in order to
communicate with each other and able to understand their opinions. According to the 12
respondents they are not find that daunting task to work with a colleague of different mother-
tongue. 6 remaining respondents do not give their response regarding the daunting task.
Theme 11: Language creates impact on the organization’s managerial activities.
Q 11) Does language create impact on the organization’s managerial
activities?
Frequency
a) Yes 15
b) No 10
c) No reply 5
a) Yes b) No c) No reply
0
2
4
6
8
10
12
14
16 15
10
5

Interpretation: From the above-mentioned graph it can be evaluated that in an organization
different people are perform their activities that belongs to diverse culture and nation as well.
In this context, diversity at workplace is also including different language and working style
that may directly affect the overall performance of the company and its managerial activities
as well. Thus, it is crucial for organization to focus on managing diversity at working area so
that they can easily reduce the negative impact and at the same time also develop positive
aspects. In this regard, 15 out of 30 participants give their views that language is one of the
important factor of diversity at workplace that directly affect the organizational managerial
activities and at the same time also develop its impact over the employees because sometime
it may create the misunderstanding between workers that reduce the efficiency level of
executing the task and activities as well. Along with this, 10 respondents think that language
is not an important aspect and does not create impact over the company and its activities. On
the other side, rest of 5 people are not giving their answer towards this theme as they are
familiar with the same.
Theme 12: Managing workplace diversity is crucial for Tesco to reduce language
barriers.
Q 12) Does managing workplace diversity is crucial for Tesco to
reduce language barriers?
Frequency
a) Yes 20
b) No 10
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10
Interpretation: As per discussed graphical representation it has been analysed thatmanaging
diversity at workplace is crucial activity for business organization because it may create huge

impact over the employee’s performance. If company ca easily managesworkplace diversity
that they can easily enhance productivity level of employees by eliminating any kind of
issues and obstacles at working area. With the help of this business organization can easily
reduce employee turnover and at the same time also develop positive and healthy working
environment wherein each and every type of workers can easily perform their task and
maintain healthy relation among them. In this context, 20 out of 30 people give their views
that workplace diversity is effective in managing workers who are from different culture.
Sometime it may create language barriers between employees as they do not understand what
other people said. It may put negative impact over the workers and overall performance of the
company. In this by managing diversity at working area is more beneficial in which
employees tries to understand others views and opinion that promote positivity at workplace
and at the same time also reduce employee turnover as well. On the other side, remaining 10
participants are not agreed with this theme because they think that workplace diversity may
arise issues between employees who can be related to the miscommunication, lack of
coordination and many more. All these are negatively impact over the performance of the
company and increase employee turnover as well.
Secondary Research:
Secondary research, mainly includes the information that are already present in books,
journals, magazines etc., moreover, it includes the perception and thoughts of different
scholars who are amazing writers in their specific fields. Therefore, on the basis of secondary
research investigator develops its literature review so as to make it more reliable and valid.
 Research Approach: For doing this part of the research, qualitative method was taken
into consideration because it assists investigator in having an in-depth information
using which they can further enhance their knowledge. Thus, it makes the research
meaningful. However, for examining the data gathered through qualitative method
inductive approach was used because it not only helps in assessing the gathered
information but also assist in developing a new theory.
Cost:
While doing a research, researcher requires a sum amount of money. As it helps the
investigator in conducting different kinds of activities like printing, stationary items etc., thus,
for doing this research, investigator invested an amount of £500. This was sufficient for doing
the research in an effective manner.

Ethical issues:
Whatever work is done, it is done considering the ethics and values so that
authenticity of the action is maintained. Thus, in order to do a research some of the ethics are
need to be followed by the investigator like not revealing the answers gathered, a surety of
maintaining confidentiality etc., researcher followed all these norms but faced ethical issues
as time and amount was not sufficient. In relation with time it could not be extended but in
context with amount investigator has to manage the same by borrowing it from friends.
Communicate Research Outcomes to Stakeholders
Stakeholders are the people or firm who have interest in research project on mainly
affected to its outcomes. Stakeholders consist of the people who are supported a research and
less supportive. Stakeholders play a necessary role in conducting the research activities in an
effective manner. They take interest in the research outcomes. The necessary stakeholders
who are included in the research project are investors, creditors, researcher, employees and
managers. It is the responsibility of an organisation to communicate all the research outcomes
in front of all the stakeholders because they are interested in the result of research.

CONCLUSION AND RECOMMENFDATION
Conclusion
It has been concluded from the above mentioned report that linguistic differences is
related to social, regional and the conceptual differences in way that specific language is
mainly used. In the globalised business context, reality is linguistic issues and multilingual
bring the challenges in relation to organisation diversity management. The language
management is more complicated. In context to this, from the linguistic barriers organisation
face issues of identifying what procedure and process can be implemented and what kind of
practices should be responsible. The main challenges are to accommodate diverse
requirement of various context needs and goals which are implemented appropriate language
that is expecting for each of them. It has been examined that's language differences can
hinder the communication because employees which are not fluent in primary language used
at workplace that arise the complexities in expressing their requirements for response to
request from the colleagues. The aim and objective in this research has been developed on the
basis of a particular research area. Literature review has been considered as most necessary or
important part as it provides the information regarding the specific subject area in detailed
manner. In the literature review part, information has been collected from using the
secondary sources such as articles, journals and others. In this part, there has been discussed
about of workplace diversity. Company mainly focus on hiring employees without
considering linguistic differences by construct diverse workforce planning. There has been
discussed about the differences in culture and linguistic operation within workforce. Social
structure of country is mainly based on the mixture of people from the immigrants and
natives. As there a large number of employees which are belonging to different backgrounds
and culture and their language are different from the each other and from this they face the
complexities to communicate and share their opinion with each other. It has been studied that
linguistic issues arise the miscommunication and misunderstanding at workplace among staff
members. In regards to this, it is necessary for company to apply the common language so
that they can communicate with each other and also share their ideas and opinions. There has
been studied about the impact of multilingual and multicultural workforce. Managing
diversity is related to assuring equality at workplace. This has been evaluated that
multicultural and multilingual work was developed the positive and negative impact at the
workplace. The main benefit of multicultural workforce is to enhance creativity and also able
to provide the better services to customers and also give them better experience so that they

can be loyal towards the company. On the other hand, the negative impact which has been
discussed about the multicultural workforce is to work with the different culture people and it
arise miscommunication and the conflict issue at workplace. Research methodology is one of
the most important parts of the research and it has been considered the different methods such
as research philosophy, research approach, sampling, Data collection methods and ethical
consideration. There has been considered the mixed approach to evaluate the topic of
research. The primary method of data collection has been used by developed questionnaire
related to impact analysis of linguistic differences in managerial functions in the context of
Tesco Convenience Store at Central London. There has been different questions developed
which helped in provide the opinion and viewpoints of chosen respondents. There has been
30 sample size used through random sampling method in order to fill the questionnaire which
are developed through the researcher on the specific research area. In order to analyse the
data there has been thematic analysis method used by developing Microsoft Excel.
Recommendations
Despite linguistic barrier and cultural diversity, this is necessary to have diverse
workforce from different background as this is helpful to have various perspectives which
result in innovation solutions. There are employees who state to provide their full potential at
workplace through coordinating with their team members but also fail because of the
communication ability. It is necessary for an organisation to have come up with idea of
bracelet language barrier to ensure productivity of workplace and also develop the positive
working environment. Regarding this, there are some recommendations given below:
 It is necessary for an organisation to use telling method and also showing training
methods. It is important to simplify training method so that they rely heavily on
telling. From this, employees can able to understand the work and focus on attaining
the set objectives effectively.
 It is necessary for management of Tesco to use an Interpreter which can able to
interpret the information. Whenever management gives instruction for also feedback
to staff members then there may be someone who speaks both the languages fluently
in order to convey message to all the staff members. It is one of the effective ways to
develop the trust among the staff members. Other than this, it is helpful for
management to give the instructions to management in a proper manner.
 As management wants to communicate in an effective manner and also develop
rapport with staff members then it is necessary to consider learning few words as well

as phrases in their language. It will be helpful for management to communicate with
the staff members at workplace and also provide feedback in an effective manner.
 This is essential for Tesco management to give the training for all the staff members
so that they can learn about the specific level language extract with each other and
also share their ideas and opinion with the each other. From this, they can able to
work together in a group and focus on attaining the specific with the given period of
time.
 Tesco should start the Inter language communication from on boarding process. One
the proven technique at workplace is having on boarding buddy that show new staff
member’s rope.


REFLECTION OF RESEARCH METHODOLOGIES
Reflection
Present research is based on impact analysis of linguistic differences in managerial
functions in the context of Tesco Convenience Store at Central London. It is wider area of
investigation that is effectual and explore knowledge as well as idea of a person in context to
factors which are beneficial in influencing intention of the people in order to working with
the different culture people. As I am happy to get chance to conduct research over the
selected study area as this is most common issue that mainly face while the employees which
are working at workplace. Present study is helpful for me in give the information regarding
impact of linguistic differences in managerial functions in the context of Tesco Convenience
Store at Central London. From this, the issues arise from the linguistic differences in
managerial functions has been studied in an effective manner. It helps in enhance my
knowledge as well as understanding regarding the specific subject area. I am glad that I have
the opportunity to research these broad studies in order to improve both personal and
professional skills in a specific field of study. In conducting the literature review part, I used
the secondary method of data collection by considered the different sources such as articles,
journals, books, internet sources and others. This part of research helped me in give the
detailed information regarding the specific subject area. In this current study research, I takes
into consideration that it is necessary to choose the most suitable source to correctly support
the overall research in a variety of methodological alternatives. With the related combination
of research, I acquired knowledge about the correct application of research methods.
According to my own observation, I acknowledged that I used the mixed method of
quantitative and qualitative research method in this present study as it is suitable for carrying
out research properly through support for data gathering in an effective manner. Through the
study of the case, I have found that both primary and secondary sources have been used to
obtain reliable and credible information under this research. In primary method, questionnaire
has been developed through by me by consist the different questions on impact analysis of
linguistic differences in managerial functions in the context of Tesco Convenience Store at
Central London. Other than this, secondary method has been used in conducting the literature
review part that provides the detailed information related to workplace diversity, Differences
in Cultural and Linguistic Operations within the Workforce, Effects of Multicultural and
Multilingual Workforce and Challenges of Mitigating Impacts of Multilingual and
Multicultural Workforce. For selection of sample size, there has been 30 sample chosen by

using the random sampling method because it gives the equal chance to all the chosen
respondents.
This research help me personally and professionally to develop my knowledge and
career in the selected field. During my study of this research, I have seen that my data
collection ability has improved as I have acquired adequate knowledge of the execution of
tools of data collection, which are necessary for the appropriate performance of an
investigation. It is effective for me in developing my research skills because increased skills
will enable me to improve my career in a certain area. For this reason I will have the
confidence to conduct more credible and accurate knowledge by applying the most suitable
analysis methodology by applying concise know-how on data collection in a more efficient
way in my plans for the future. In the current study I was evaluated that this approach is
focused on a wider level and is therefore used through an investigator in this questionnaire.
I was faced with multiple issues in conducting this study, such as unethical behaviour
of selected participants, inadequate funds, lack of time, etc. These are all barriers that arise
continuously in carrying out different research activities. This has a detrimental impact on the
outcome of study. These issues develop the negative impact on research outcomes and not
able to conduct investigation in future in systematic manner. In order to overcome from the
arisen issues, I consulted with my supervisor regarding to deal with them. They suggest me
idea about managing the time by develop Gantt chart. This helped me in arranging the
activities on the basis of given time period. Other than this, I have to arrange the money so
that I can able to complete all the activities of research in a systematic manner. On the other
hand, while conducting an investigation, I focused on collection of data and information by
using the ethical principles and using the authentic as well as reliable sources.
Alternative methodology
In this present research, questionnaire method has been used because through this
researcher can able to collect more information within the given period of time. The main
reason behind using this method is that it is less costly and researcher can able to collect more
information and data from large sample size. As an alternate methodology, interview method
can be used. In this, there is an interaction among the interviewer and interviewee regarding
the specific subject area. This method encompasses over personal interview under which
people chosen from population and there is personal interaction is mainly conducted to ask

question regarding investigation issue. In this present investigation, this method was not used
because it is more time taking and as expensive as comparison to the questionnaire.
Actions for improvements and future research considerations
In conducting the research, there has been time and cost two main issues faced by the
researcher. These both are the main factors which are considered at the time of conducting an
investigation. In order to make improvement in research, it is necessary to develop the time
management plan and also manage the activities on the basis of a set period of time. Other
than this, it is important for the researcher to arrange the money according to research
activities. It is necessary for the researcher to consider all the improvement areas so that it
can able to conduct an investigation in future in an effective manner. From considering all the
improvement areas researcher can able to conduct similar kind of investigation in future and
also get the positive outcomes in an effective manner.