Impact of IT on Healthcare
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This research project investigates the impact of information technology on the healthcare sector. It analyzes the concept, need, and benefits of IT in healthcare, including improved medication accuracy, enhanced communication, and better patient care. The project uses qualitative research methods, including a questionnaire, to analyze the data and provide insights into the role of IT in modern healthcare.
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Table of Contents
PART 1............................................................................................................................................1
Covered in PPT...........................................................................................................................1
PART 2............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW(600)........................................................................................................1
Concept of Information Technology...........................................................................................1
Need of Information technology in healthcare sector.................................................................2
Benefits of information technology in healthcare sector............................................................2
RESEARCH METHODOLOGY(400)............................................................................................3
Types of research........................................................................................................................3
Data collection method...............................................................................................................3
Sampling.....................................................................................................................................4
Data analysis...............................................................................................................................4
Ethical considerations.................................................................................................................4
DISCUSSION ON DATA...............................................................................................................4
FINDINGS.......................................................................................................................................5
Questionnaire..............................................................................................................................5
Interpretation...............................................................................................................................6
REFLECTION...............................................................................................................................11
REFERENCES..............................................................................................................................12
APPENDICES...............................................................................................................................12
PART 1............................................................................................................................................1
Covered in PPT...........................................................................................................................1
PART 2............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW(600)........................................................................................................1
Concept of Information Technology...........................................................................................1
Need of Information technology in healthcare sector.................................................................2
Benefits of information technology in healthcare sector............................................................2
RESEARCH METHODOLOGY(400)............................................................................................3
Types of research........................................................................................................................3
Data collection method...............................................................................................................3
Sampling.....................................................................................................................................4
Data analysis...............................................................................................................................4
Ethical considerations.................................................................................................................4
DISCUSSION ON DATA...............................................................................................................4
FINDINGS.......................................................................................................................................5
Questionnaire..............................................................................................................................5
Interpretation...............................................................................................................................6
REFLECTION...............................................................................................................................11
REFERENCES..............................................................................................................................12
APPENDICES...............................................................................................................................12
PART 1
Covered in PPT
PART 2
INTRODUCTION
The information technology refers to use of computers and telecommunications in order
to store, retrieve, process and transform specific data appropriately. It include different computer
systems, applications, machines, software and equipments which are suitable for conducting
various task easily by gaining better outcomes (Almajali, Masa'deh and Tarhini, 2016).
However, information technology is basically facilitate to transmittal of information or system
which facilitate communication. Moreover, it is beneficial in various business sectors including
healthcare in terms of improving accuracy of information and patient outcomes. The present
investigation is based in impacts of information technology in healthcare sector by analysing its
actual requirements and benefits. It will also include description about concept of information
technology to make proper results of research.
Aim -
“To analyse the impact of Information Technology (IT) on the healthcare sector.”
Objectives -
To determine the concept of Information Technology.
To analyse the need of Information Technology in healthcare sector.
To evaluate the benefits of Information Technology in healthcare sector.
Questions -
What is the concept of Information Technology?
How to analyse the need of Information technology in healthcare sector?
What are the benefits of Information Technology in healthcare sector?
LITERATURE REVIEW(600)
Concept of Information Technology
The information technology refers to many different areas which include software
solutions & hardware that facilitate to organise, gather and evaluate desired information.
However, it consist different types of machines and applications which provide support to
1
Covered in PPT
PART 2
INTRODUCTION
The information technology refers to use of computers and telecommunications in order
to store, retrieve, process and transform specific data appropriately. It include different computer
systems, applications, machines, software and equipments which are suitable for conducting
various task easily by gaining better outcomes (Almajali, Masa'deh and Tarhini, 2016).
However, information technology is basically facilitate to transmittal of information or system
which facilitate communication. Moreover, it is beneficial in various business sectors including
healthcare in terms of improving accuracy of information and patient outcomes. The present
investigation is based in impacts of information technology in healthcare sector by analysing its
actual requirements and benefits. It will also include description about concept of information
technology to make proper results of research.
Aim -
“To analyse the impact of Information Technology (IT) on the healthcare sector.”
Objectives -
To determine the concept of Information Technology.
To analyse the need of Information Technology in healthcare sector.
To evaluate the benefits of Information Technology in healthcare sector.
Questions -
What is the concept of Information Technology?
How to analyse the need of Information technology in healthcare sector?
What are the benefits of Information Technology in healthcare sector?
LITERATURE REVIEW(600)
Concept of Information Technology
The information technology refers to many different areas which include software
solutions & hardware that facilitate to organise, gather and evaluate desired information.
However, it consist different types of machines and applications which provide support to
1
establish more effective as well as efficient documentations of data in proper manner. In addition
to this, there are several systems and software which are favourable for healthcare sector in order
to maintain medical records of patients accurately because they very important for future
purposes. As per opinion of Warner and Sullivan (2017), previous information is suitable to
make decision about medication when an individual become unconscious to make them healthy.
In addition to this, information technology can be implemented in settings of healthcare
organisations as it facilitate to reduce chance of occurring drug errors and improve patient
outcomes. Furthermore, IT improve communication among medical professionals which
facilitate to reduce chance of confusions and save their time so that they can attend each patient
on time in proper way. At the other hand, it basically involve utilisation of computers, storage,
networking and infrastructure to produce process, manipulate, store, secure and share electronic
data in healthcare sector.
Need of Information technology in healthcare sector
In present era, life is very fast and advanced so that it is required to adopt desired
information technology in every sector of business for increasing their regular productivity as
well as profitability. However, it involve to adopt different effective software, application and
computer system which facilitate to improve efficiency of staff members and medication
outcomes in hospitals. According to views of Leila Vali (2015), there are several problem which
can be sort out with the help of technological system implementation. Meanwhile, it include
issue of shortage of staff, lack of proper communication, coordination among professionals and
maintenance of data related to patients. In addition to this, it is required to utilise hardware tools
including tablets, laptops, mobile phones etc. in order to improve interaction between care
provider and sick individual. Meanwhile, information technology is needed to reduce problem of
long queues in hospital for health problem which are responsible for creating critical situation of
patient due to not getting immediate medication. At the other hand, it is necessary to remove
maximum visits of people in clinics or hospitals to physicians regarding diabetes or obesity by
increasing their communication online through telehealth. Furthermore, it include to adopt
appropriate technologies in respect of improving outcomes of medical facilities.
Benefits of information technology in healthcare sector
The information technology provide various benefits in different aspect in healthcare
sector. It include the utilisation of different technological software, systems and application to
2
to this, there are several systems and software which are favourable for healthcare sector in order
to maintain medical records of patients accurately because they very important for future
purposes. As per opinion of Warner and Sullivan (2017), previous information is suitable to
make decision about medication when an individual become unconscious to make them healthy.
In addition to this, information technology can be implemented in settings of healthcare
organisations as it facilitate to reduce chance of occurring drug errors and improve patient
outcomes. Furthermore, IT improve communication among medical professionals which
facilitate to reduce chance of confusions and save their time so that they can attend each patient
on time in proper way. At the other hand, it basically involve utilisation of computers, storage,
networking and infrastructure to produce process, manipulate, store, secure and share electronic
data in healthcare sector.
Need of Information technology in healthcare sector
In present era, life is very fast and advanced so that it is required to adopt desired
information technology in every sector of business for increasing their regular productivity as
well as profitability. However, it involve to adopt different effective software, application and
computer system which facilitate to improve efficiency of staff members and medication
outcomes in hospitals. According to views of Leila Vali (2015), there are several problem which
can be sort out with the help of technological system implementation. Meanwhile, it include
issue of shortage of staff, lack of proper communication, coordination among professionals and
maintenance of data related to patients. In addition to this, it is required to utilise hardware tools
including tablets, laptops, mobile phones etc. in order to improve interaction between care
provider and sick individual. Meanwhile, information technology is needed to reduce problem of
long queues in hospital for health problem which are responsible for creating critical situation of
patient due to not getting immediate medication. At the other hand, it is necessary to remove
maximum visits of people in clinics or hospitals to physicians regarding diabetes or obesity by
increasing their communication online through telehealth. Furthermore, it include to adopt
appropriate technologies in respect of improving outcomes of medical facilities.
Benefits of information technology in healthcare sector
The information technology provide various benefits in different aspect in healthcare
sector. It include the utilisation of different technological software, systems and application to
2
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store, process, retrieve and transfer information for specific purpose. Many times, it is observed
that shortage of staff create problem for management of overall work in terms of attending every
patients to provide correct medication. Greater work load is responsible for generating risk of
occurring medication mistakes which can be sort out by using appropriate technological
applications or system in proper manner. As per opinion given by BIANCA BANOVA (2015),
there are different benefits which can be achieved with the help of information technology such
as availability of information & big data, improved public health, enhanced patient care, ease of
workflow, mobility & mobile apps, telemedicine/telehealth, electronic medical records and
improved communication. The IT is helpful for healthcare in terms of establishing patient portal
which is favourable for both care provider and service user because they can communicate on
that regarding maintenance of health situation of an individual. People suffering from diabetes
and blood pressure and other disease can avoid to visit their physicians on regular basis and they
can get directions online with the help of telehealth and care providers can update new
prescription on patient portal respectively. Nursing staff become more efficient and improve
their skill for attaining perfection in their work and reduce risks of drug errors as well.
RESEARCH METHODOLOGY(400)
Types of research
The investigator is required to select type of research method by which proper
investigation can be conducted as per selected issue. It research can be classified into qualitative
and quantitative method in which suitable is required to chosen by researcher in correct way.
However, qualitative research refers to focus on deep understanding thoughts, opinions, trends
and experiences for gaining desired results (Cervero-Liceras, McKee and Legido-Quigley,
2015). In contrary to this, quantitative research can be described as to analyse facts, figures,
values and statistical data to make accurate conclusions accordingly. The present investigation
will going to prefer qualitative research in order to evaluate about given problem of overall
program.
Data collection method
The data collect can be explained as to use various types of sources to collect required
information with help of utilising primary and secondary resources. However, primary data
refers to first hand data which can be done by carrying out personal interviews, surveys,
3
that shortage of staff create problem for management of overall work in terms of attending every
patients to provide correct medication. Greater work load is responsible for generating risk of
occurring medication mistakes which can be sort out by using appropriate technological
applications or system in proper manner. As per opinion given by BIANCA BANOVA (2015),
there are different benefits which can be achieved with the help of information technology such
as availability of information & big data, improved public health, enhanced patient care, ease of
workflow, mobility & mobile apps, telemedicine/telehealth, electronic medical records and
improved communication. The IT is helpful for healthcare in terms of establishing patient portal
which is favourable for both care provider and service user because they can communicate on
that regarding maintenance of health situation of an individual. People suffering from diabetes
and blood pressure and other disease can avoid to visit their physicians on regular basis and they
can get directions online with the help of telehealth and care providers can update new
prescription on patient portal respectively. Nursing staff become more efficient and improve
their skill for attaining perfection in their work and reduce risks of drug errors as well.
RESEARCH METHODOLOGY(400)
Types of research
The investigator is required to select type of research method by which proper
investigation can be conducted as per selected issue. It research can be classified into qualitative
and quantitative method in which suitable is required to chosen by researcher in correct way.
However, qualitative research refers to focus on deep understanding thoughts, opinions, trends
and experiences for gaining desired results (Cervero-Liceras, McKee and Legido-Quigley,
2015). In contrary to this, quantitative research can be described as to analyse facts, figures,
values and statistical data to make accurate conclusions accordingly. The present investigation
will going to prefer qualitative research in order to evaluate about given problem of overall
program.
Data collection method
The data collect can be explained as to use various types of sources to collect required
information with help of utilising primary and secondary resources. However, primary data
refers to first hand data which can be done by carrying out personal interviews, surveys,
3
observation and questionnaire (Weber, Diaz and Schwegler, 2014). In contrary to this, secondary
data can be considere as second hand information which is collected with the help of books,
journals, articles, websites and many more. The present research will focus on primary sources
for collecting required information about information technology for further evaluation to make
appropriate results.
Sampling
The sampling refers to method to select group of suitable individual from particular
population to conduct research in proper manner. The given investigation is based on random
sampling method with sample of 30 respondents respectively to given interpretation about
findings of research.
Data analysis
The data analysis can be described as a procedure which include inspecting,
transforming, cleaning and modelling of collected information. It is necessary to analyse
gathered data thoroughly in order to investigate about particular problem for making accurate
results of research. However, it involve to evaluate the collected information which facilitate to
give interpretation regarding findings of whole investigation in correct way (Fanning and
Centers, 2016). Moreover, desired data should be gathered with the help of using primary and
secondary sources like articles, journals, articles, websites, interviews, surveys etc. The given
investigation is based on analysis of findings and provide an interpretation with discussion to
make accurate conclusions.
Ethical considerations
The ethical rules and norms are required to followed by investigator in proper manner as
the forthcoming results may applied in practical life and wrong interpretation may impact
negatively on future. It include to follow proper time and spend desired cost by following overall
ethical criterion in proper way. However, it is required to take legal permission from particular
entity before using related information and maintain confidentiality of private data appropriately.
DISCUSSION ON DATA
Considering the above information, it has been analysed that information technology is
necessary for healthcare sector as it impacts positively regarding various aspects which are
beneficial for patients as well as organisation. However, it is founded that healthcare institutions
4
data can be considere as second hand information which is collected with the help of books,
journals, articles, websites and many more. The present research will focus on primary sources
for collecting required information about information technology for further evaluation to make
appropriate results.
Sampling
The sampling refers to method to select group of suitable individual from particular
population to conduct research in proper manner. The given investigation is based on random
sampling method with sample of 30 respondents respectively to given interpretation about
findings of research.
Data analysis
The data analysis can be described as a procedure which include inspecting,
transforming, cleaning and modelling of collected information. It is necessary to analyse
gathered data thoroughly in order to investigate about particular problem for making accurate
results of research. However, it involve to evaluate the collected information which facilitate to
give interpretation regarding findings of whole investigation in correct way (Fanning and
Centers, 2016). Moreover, desired data should be gathered with the help of using primary and
secondary sources like articles, journals, articles, websites, interviews, surveys etc. The given
investigation is based on analysis of findings and provide an interpretation with discussion to
make accurate conclusions.
Ethical considerations
The ethical rules and norms are required to followed by investigator in proper manner as
the forthcoming results may applied in practical life and wrong interpretation may impact
negatively on future. It include to follow proper time and spend desired cost by following overall
ethical criterion in proper way. However, it is required to take legal permission from particular
entity before using related information and maintain confidentiality of private data appropriately.
DISCUSSION ON DATA
Considering the above information, it has been analysed that information technology is
necessary for healthcare sector as it impacts positively regarding various aspects which are
beneficial for patients as well as organisation. However, it is founded that healthcare institutions
4
are required to apply desired technological system and applications in terms of increasing
efficiency of staff members and reduce chance of occurring drug errors. It is evaluated that IT is
helpful to gain various benefits such as maintenance of data, improve decision making of
medication, enhance public health and facilitate self management of several disease by people.
FINDINGS
Questionnaire
Questionnaire
Q1. Do you know about concept of information technology? Yes No
Q2. What are the barriers in adopting information technology in healthcare sector/ Funds Lack of technical staff System hanging up problem
Q3. What are the requirements of information technology in healthcare sector? To improve accuracy of medication To increase communication To manage shortage of staff
Q4. What are the benefits if information technology in healthcare sector? Electronic Medical Records Telemedicine/Telehealth Enhanced Patient Care
Q5. What are impact of information technology on medical staff? Increase quality of services Reduce workload Increase efficiency
Q6. Any suggestions for future improvements.
5
efficiency of staff members and reduce chance of occurring drug errors. It is evaluated that IT is
helpful to gain various benefits such as maintenance of data, improve decision making of
medication, enhance public health and facilitate self management of several disease by people.
FINDINGS
Questionnaire
Questionnaire
Q1. Do you know about concept of information technology? Yes No
Q2. What are the barriers in adopting information technology in healthcare sector/ Funds Lack of technical staff System hanging up problem
Q3. What are the requirements of information technology in healthcare sector? To improve accuracy of medication To increase communication To manage shortage of staff
Q4. What are the benefits if information technology in healthcare sector? Electronic Medical Records Telemedicine/Telehealth Enhanced Patient Care
Q5. What are impact of information technology on medical staff? Increase quality of services Reduce workload Increase efficiency
Q6. Any suggestions for future improvements.
5
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Interpretation
Theme 1: The concept of information technology.
Q1. Do you know about concept of information technology? Frequency
Yes 25
No 5
Interpretation – From the above graphical representation, it has been analysed that 25
respondents aware about the concept of information technology whereas rest of 5 people said
that they do not have much idea about the same.
6
25
5
Yes
No
Theme 1: The concept of information technology.
Q1. Do you know about concept of information technology? Frequency
Yes 25
No 5
Interpretation – From the above graphical representation, it has been analysed that 25
respondents aware about the concept of information technology whereas rest of 5 people said
that they do not have much idea about the same.
6
25
5
Yes
No
Theme 2: The barriers in adopting information technology in healthcare sector.
Q2. What are the barriers in adopting information technology in
healthcare sector?
Frequency
Funds 10
Lack of technical staff 8
System hanging up problem 12
Interpretation – From the given pie graph, it is evaluated that there are various barriers in
respect of adopting information technology. It is analysed that 10 individuals give opinion about
funds to become problem and 8 people go with lack of technical staff in order to adopt new
technology in healthcare settings. Moreover, rest of 12 respondents give opinion that system
hanging problem make people avoid using technology in healthcare.
7
10
8
12 Funds
Lack of technical staff
System hanging up
problem
Q2. What are the barriers in adopting information technology in
healthcare sector?
Frequency
Funds 10
Lack of technical staff 8
System hanging up problem 12
Interpretation – From the given pie graph, it is evaluated that there are various barriers in
respect of adopting information technology. It is analysed that 10 individuals give opinion about
funds to become problem and 8 people go with lack of technical staff in order to adopt new
technology in healthcare settings. Moreover, rest of 12 respondents give opinion that system
hanging problem make people avoid using technology in healthcare.
7
10
8
12 Funds
Lack of technical staff
System hanging up
problem
Theme 3: The requirements of information technology in healthcare sector.
Q3. What are the requirements of information technology in healthcare
sector?
Frequency
To improve accuracy of medication 15 To increase communication 7 To manage shortage of staff 8
Interpretation – From the above graphical presentation, it has been studied that It is
required to improve accuracy of medications according to 15 respondents. However, 7 people
said that IT is needed to increase communication among professionals and rest of 8 individuals
need the same for managing shortage of staff.
8
15
7
8 To improve accuracy
of medication
To increase
communication
To manage shortage of
staff
Q3. What are the requirements of information technology in healthcare
sector?
Frequency
To improve accuracy of medication 15 To increase communication 7 To manage shortage of staff 8
Interpretation – From the above graphical presentation, it has been studied that It is
required to improve accuracy of medications according to 15 respondents. However, 7 people
said that IT is needed to increase communication among professionals and rest of 8 individuals
need the same for managing shortage of staff.
8
15
7
8 To improve accuracy
of medication
To increase
communication
To manage shortage of
staff
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Theme 4: The benefits if information technology in healthcare sector.
Q4. What are the benefits if information technology in healthcare sector? Frequency
Electronic Medical Records 12
Telemedicine/Telehealth 8
Enhanced Patient Care 10
Interpretation – The given graph shows that 12 people are in favour of IT regarding
electronic health records for maintaining information and 8 individuals reflects benefits
regarding telemedicine/telehealth. Moreover, the 10 individuals said to improve patient care by
IT in healthcare.
9
12
8
10 Electronic Medical
Records
Telemedicine/
Telehealth
Enhanced Patient
Care
Q4. What are the benefits if information technology in healthcare sector? Frequency
Electronic Medical Records 12
Telemedicine/Telehealth 8
Enhanced Patient Care 10
Interpretation – The given graph shows that 12 people are in favour of IT regarding
electronic health records for maintaining information and 8 individuals reflects benefits
regarding telemedicine/telehealth. Moreover, the 10 individuals said to improve patient care by
IT in healthcare.
9
12
8
10 Electronic Medical
Records
Telemedicine/
Telehealth
Enhanced Patient
Care
Theme 5: The impact of information technology on medical staff.
Q5. What are impact of information technology on medical staff? Frequency
Increase quality of services 15
Reduce workload 5
Increase efficiency 10
Interpretation – The above representation has been analysed that 15 people were in
favour of increased quality of services and 5 people feel impact of reducing workload.
Additionally, rest of 10 respondents said that IT impacts positively in terms of increasing
efficiency of staff in healthcare.
10
15
5
10
Increase quality of
services
Reduce workload
Increase efficiency
Q5. What are impact of information technology on medical staff? Frequency
Increase quality of services 15
Reduce workload 5
Increase efficiency 10
Interpretation – The above representation has been analysed that 15 people were in
favour of increased quality of services and 5 people feel impact of reducing workload.
Additionally, rest of 10 respondents said that IT impacts positively in terms of increasing
efficiency of staff in healthcare.
10
15
5
10
Increase quality of
services
Reduce workload
Increase efficiency
REFLECTION
From the above investigation, it have experienced actual importance of IT in healthcare
sector in order to improve patient outcomes appropriately. My research teach me about
significant benefits of IT and it is essential to consider technological systems in hospitals.
Moreover, I have analysed the importance of information technology regarding self management
of certain health problems by people. I have few of problems while conducting this investigation
while taking views of people as they are not able to answer me properly.
11
From the above investigation, it have experienced actual importance of IT in healthcare
sector in order to improve patient outcomes appropriately. My research teach me about
significant benefits of IT and it is essential to consider technological systems in hospitals.
Moreover, I have analysed the importance of information technology regarding self management
of certain health problems by people. I have few of problems while conducting this investigation
while taking views of people as they are not able to answer me properly.
11
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REFERENCES
Books and journals
Almajali, D. A., Masa'deh, R. E. and Tarhini, A., 2016. Antecedents of ERP systems
implementation success: a study on Jordanian healthcare sector. Journal of Enterprise
Information Management, 29(4), pp.549-565.
Warner, M. and Sullivan, R. eds., 2017. Putting partnerships to work: Strategic alliances for
development between government, the private sector and civil society. Routledge.
Cervero-Liceras, F., McKee, M. and Legido-Quigley, H., 2015. The effects of the financial crisis
and austerity measures on the Spanish health care system: a qualitative analysis of
health professionals’ perceptions in the region of Valencia. Health Policy, 119(1),
pp.100-106.
Weber, O., Diaz, M. and Schwegler, R., 2014. Corporate social responsibility of the financial
sector–Strengths, weaknesses and the impact on sustainable development. Sustainable
Development, 22(5), pp.321-335.
Online
BANOVA B., 2015. The Impact of Technology on Healthcare. [Online]. Available through:
<https://www.aimseducation.edu/blog/the-impact-of-technology-on-healthcare/>
Vali L., 2015. Analysis of Productivity Improvement Act for Clinical Staff Working in the Health
System: A Qualitative Study. [Online]. Available through:
<https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4803926/>
12
Books and journals
Almajali, D. A., Masa'deh, R. E. and Tarhini, A., 2016. Antecedents of ERP systems
implementation success: a study on Jordanian healthcare sector. Journal of Enterprise
Information Management, 29(4), pp.549-565.
Warner, M. and Sullivan, R. eds., 2017. Putting partnerships to work: Strategic alliances for
development between government, the private sector and civil society. Routledge.
Cervero-Liceras, F., McKee, M. and Legido-Quigley, H., 2015. The effects of the financial crisis
and austerity measures on the Spanish health care system: a qualitative analysis of
health professionals’ perceptions in the region of Valencia. Health Policy, 119(1),
pp.100-106.
Weber, O., Diaz, M. and Schwegler, R., 2014. Corporate social responsibility of the financial
sector–Strengths, weaknesses and the impact on sustainable development. Sustainable
Development, 22(5), pp.321-335.
Online
BANOVA B., 2015. The Impact of Technology on Healthcare. [Online]. Available through:
<https://www.aimseducation.edu/blog/the-impact-of-technology-on-healthcare/>
Vali L., 2015. Analysis of Productivity Improvement Act for Clinical Staff Working in the Health
System: A Qualitative Study. [Online]. Available through:
<https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4803926/>
12
APPENDICES
13
13
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