RESEARCH PROJECT.

PROPOSAL AND ETHICS FIRST

RESEARCH PROJECT

Table of Contents
INTRODUCTION.......................................................................................................................................4
LITERATURE REVIEW............................................................................................................................6
RESEARCH METHODOLOGY................................................................................................................8
DATA ANALYSIS AND INTERPRETATIONS.....................................................................................10
RESEARCH OUTCOMES.......................................................................................................................19
REFLECTION AND ALTERNATIVE METHODOLOGY.....................................................................20
CONCLUSION AND RECOMMENDATIONS...................................................................................21
REFERENCES..........................................................................................................................................22

TITLE: Workplace discrimination
INTRODUCTION
Overview of Research
Discrimination refers to act of making the unfavourable distinction for being based on
category or group to which they are mainly perceived. This consists treatment of an individual or
group on the basis of actual or perceived membership in certain social category. Workplace
discrimination takes place when a manager discriminates against an employee in context to work
related decisions consisting like hiring, promotions, firing and also benefits availability. In
context to this, there are state and federal legislations for protecting the staff members from any
kind of discrimination at workplace (Ayalon and Tesch-Römer, 2017). At workplace,
discrimination can be arising on different basis such as age, gender, sexuality, religion etc. There
has been consideration of age discrimination. It includes treating an employee less favourable
because of age. Starbucks is an American coffee firm and this was founded in year 1971. In this
company, age discrimination issue has been arisen. It is intent to replacing its old managers with
the younger, minimum paid workers. The discrimination reduces the morale of employees and
also their performance level.
Rationale of Research
Present research is taken into consideration on impact of workplace discrimination on
employee’s performance. The discrimination is related to treating the employees differently on
the basis of age, gender, nationality, religion etc. Through conducting present investigation, there
has been better understanding and information learner can get regarding the workplace
discrimination. On the other hand, from this the skills and capabilities of learner will be
enhanced for conducting investigation in future (Cobb, 2017).
Aim
To determine impact of workplace discrimination on employees performance. A study on
Starbucks.
Research

Research Objectives
 To examine concept of workplace discrimination.
 To determine impact of workplace discrimination on performance level of Starbucks staff
members.
 To identify the causes of discrimination at workplace.
Research Questions
 What is workplace discrimination?
 What is the impact of workplace discrimination on performance level of Starbucks
employees?
 What are the different causes of discrimination at workplace?

LITERATURE REVIEW
Workplace discrimination
On the basis of Lisa Finn (2020) Workplace discrimination is explained as negative
treatment through manager towards employees due to protected class status such as age, race,
color, pregnancy, disability etc. It occurs when a person is treated differently when apply for job,
at job and result of the protected status. It is illegal or against law, means that an individual
cannot be treated differently according to certain characteristics. The workplace discrimination
under those legislations which wider category of the prohibited behavior. In context to this,
workplace discrimination can take the more threatening and open forms which are considered as
the workplace harassment. This occurs when a staff member feels intimidates, humiliated on the
basis of some characteristics such as disability, gender and other characteristics under
legislations. The employees which have the experienced about discrimination at workplace are
suggested to stand company under the verbal attacks, confident regarding their judgments and
stay alone with abusive purpose. In context to this, it is necessary for an organization to take the
appropriate steps to prevent the workplace from any kind of discrimination as this impact
employees as well as organizational performance (Triana and et. al., 2019).
The equality and diversity policy of Starbucks stated that its values and mission at
company reflect fundamental principle that eachone is welcome. Company aspires to be place of
diversity, accessibility, inclusion and equity. Diversity makes stronger the people of Starbucks,
creation of deeply inclusive culture permits to be succeeded and develop together. Starbucks firm
is dedication to developing workplace that respects and value people from the diverse
backgrounds that enable the staff members to do better work.
Impact of workplace discrimination on performance level of Starbucks employees
According to Ellie Williams (2018) Employees are considered as main part of
organization and they give their contribution for making the business successful. The workplace
discrimination develops the negative impact on employee’s performance. In Starbucks, there has

been issue arise about the gender basis discrimination. Starbucks Company replaces the older
employees or manager from the younger’s because they have new skills and ideas but the old
employees have more experience than younger. This kind of discrimination reduced the morale
of Starbucks staff members and develops negative impact on employee’s performance and
productivity. On the other hand, firm may have the trouble in sustaining the staff members to
those which are dissatisfied from their job and also distrustful of each other. In context to this,
company can face the serious financial losses as well as legal action (Tebbe, Allan and Bell,
2019). Discriminatory behavior rapidly erodes the working environment, developing an
atmosphere where workers feel undervalued. When they see less talented colleagues going up the
corporate ladder or having hefty bonuses while they remain still, feel unmotivated and
unappreciated to do their good work. From this, communication will be suffered among the
management and staff members. The productivity may be reduced and cooperation among the
employees may break down as the unsatisfied staff member working stops in a team.
Different causes of discrimination at workplace
As per opinion of Amie Comeau (2020), Discrimination at workplace is mainly upheld
by system where the power of decision making is maintained through specific group. Non-
compliance to the affirmative action’s generally causes the discrimination. There are different
causes of workplace discrimination occurs:
Age discrimination- Staff members and applicants over age of 40 are mainly protected
through Age discrimination in the Employment which prohibits manager from the discriminating
on the basis of age while recruiting, firing, unfair wages and some other employment terms
(Flake, 2016).
Retaliation- Under this, kind of the employment discrimination, manager takes the action
against the workers for filing employment discrimination claim and acted as whistleblower
(Selmi, 2016). Mainly these claims include negative acts with things for an instance hiring,
promotions, firing etc.
Poor communication- It is a main cause of arising the workplace discrimination. The
poor communication among the employer and employee develops the negative or bad

relationship. It develops negative impact on employee’s performance level because manager
does not treat the employees in fair manner (Flake, 2017).

RESEARCH METHODOLOGY
Research Methodology is one of the effective ways to figure out the outcome of given
question on a specific issue or topic and is often referred to as research issue. In methodology,
different criteria are used by the researcher to solve or check the provided research problem. The
method used for obtaining knowledge and data for business decision making. The research
methodology is helpful for researcher to find out the solutions of arisen issues by using effective
tools and techniques (Johnson and Joshi, 2016). There has been research onion used that
provides the explanation regarding the different stages:
Research philosophy- This refers to a belief in how the researcher can gather, interpret
and use detailed information about the subject or idea. This methodology part is divided into two
separate forms like interpretivism and positivism.
In present research, interpretivism philosophy has been used because it enables the
researchers to effectively analyse data. It is helpful in analyse the opinions and thoughts of
researcher on specific subject area (Jones, Finkelstein and Koehoorn, 2018).
Research approach- It presents a helpful way to complete detailed and step-by-step
analyzes of the subject. Two types of research approaches are taken into account for this study,
inductive and inductive (Macdonald and Levy, 2016). Both types of analysis methods are used in
this investigation. For a deductive method, it includes important and relevant papers from the
latest research subject.
The researcher has been used an inductive method to evaluate the study scope by means
of questionnaires. In order to produce better outcomes, all approaches to research must therefore
be implemented.
Research Choice- For a researcher, the choice of research is essentially three choices.
This is divided into three parts quantitative, qualitative and mixed techniques. It is primarily an
exploratory thesis within qualitative analysis. It is used so that the subject can be better
understood. In quantitative analysis, empirical data or hard information about the subject is used

for quantity. Another choice for selecting research is a mixed process. This has been including
qualitative analysis as well as quantitative research.
In conducting the present research, there has been qualitative research used becuse it
helps a researcher to build up data and information. As this helps a researcher to accumulate data
to provide the detailed information and also hard facts (Manuel and et. al., 2017).
Research strategies- It is related to collecting the information and conducting the data
and information in an effective manner. There are different research strategies such as
questionnaire, observation, focus groups etc.
There has been questionnaire used as an effective strategy that helps in collecting the data
and information on specific subject area (Medina, 2017). Through using the questionnaire, large
number of data can be collection regarding workplace discrimination within limited time period.
Time horizon-

Data collection- It is related collects the information and data from relevant sources. Primary
and secondary are two different data collection methods.
In conducting the present research, there has been primary method used as to develop the
questionnaire and collecting the information from chosen respondents. The questionnaire
consists different questions regarding the workplace discrimination (Mennicke and et. al., 2018).
Sampling- This is concerned with selecting the respondents from whole population for
collection of relevant data. Probabilistic and non- probabilistic are two different sampling
methods.
In present research, random sampling method has been used as this is a part of
probabilistic sampling. The main reason behind using this sampling method is that it gives the
equal chance to chosen respondents. With the help of this method, 30 respondents have been
chosen (Randall and et. al., 2017).
Ethical consideration- In existing research, there are principles of research ethics, such
as fairness and honesty, objectivity, fairness, transparency, respect for intellectual property,
privacy, disclosure of liability, informed consent, etc. These are all the key research criteria
which will help a researcher carry out any research project in an ethical and systemic way. As it
helps a researcher accomplish research goals and objectives within a given time period
(Rummell and Tokar, 2016).

DATA ANALYSIS AND INTERPRETATIONS
Data Sheet
Q1) Do you have understanding about workplace discrimination? Frequency
a) Yes 25
b) No 5
Q2) Does workplace discrimination develops negative impact on
employee’s performance?
Frequency
a) Yes 23
b) No 7
Q3) On which basis discrimination arise at workplace? Frequency
a) Age 10
b) Gender 12
c) Religion 8
Q4) What are the main causes of discrimination at workplace? Frequency
a) Retaliation 10
b) Poor communication 10
c) Abusive relationship 10
Q5) What are the issues arise at workplace from the discrimination in
Starbucks?
Frequency
a) Reduce employee morale 15
b) Enhance employee turnover 5
c) Minimize organisational productivity 10
Q6) Does age discrimination develops negative impact on
performance level of staff members in Starbucks?
Frequency
a) Yes 20
b) No 10
Q7) What necessary measures Starbucks needs to taken for prevent
the workplace from discrimination?
Frequency
a) Provide training 10

b) Give education 10
c) Develop policies 10
Q8) What are the advantages Starbucks can get from removing
workplace discrimination?
Frequency
a) Enhance employee morale 8
b) Increase employee performance 12
c) Reduce employee turnover 10
Q9) What legislations organisation should implement at workplace to
prevent from discrimination issues?
Frequency
a) Age Discrimination in Employment Act (ADEA) 10
b) Black Lung Benefits Act of 1973 10
c) Equality Act of 2015 10
THEME 1: Understanding about workplace discrimination
Q1) Do you have understanding about workplace discrimination? Frequency
a) Yes 25
b) No 5
a) Yes b) No
0
5
10
15
20
25
30
25
5

Interpretation: On the basis of 25 respondents that they are well aware about the workplace
discrimination in a detailed manner. On the other hand, there are 5 remaining respondents which
do not have more information about it.
THEME 2: Workplace discrimination develops negative impact on employee’s
performance
Q2) Does workplace discrimination develops negative impact on
employee’s performance?
Frequency
a) Yes 23
b) No 7
a) Yes b) No
0
5
10
15
20
25 23
7
Interpretation: On the basis of 23 respondents that workplace discrimination develops negative
impact on performance level of employees is treated differently from the other employees. This
reduces the employees moral as well as their performance level. They are 7 respondents said
which said that discrimination does not developed the negative impact on employees
performance at workplace.
THEME 3: Basis discrimination arise at workplace
Q3) On which basis discrimination arise at workplace? Frequency
a) Age 10
b) Gender 12

c) Religion 8
a) Age b) Gender c) Religion
0
2
4
6
8
10
12
14
10
12
8
Interpretation: As per the mentioned graph it has been stated that there are different basis on
which discrimination arrives at the workplace. There are 10 respondents which said that on the
basis of age, discrimination can happen at workplace. In this, the management give more
importance to the new candidates as comparison to old. 12 respondents agree with gender
discrimination because company gives the more importance to male employees as comparison to
female and this reduces the moral of female staff members. 8 remaining respondents are agreeing
with the religion based discrimination at workplace.
THEME 4: Causes of discrimination at workplace
Q4) What are the main causes of discrimination at workplace? Frequency
a) Retaliation 10
b) Poor communication 10
c) Abusive relationship 10

a) Retaliation b) Poor communication c) Abusive relationship
0
2
4
6
8
10
12
10 10 10
Interpretation: There are different causes of discrimination arise at the workplace. On the basis
of 10 respondents that workplace discrimination arise from retaliation as under this employer
taken action against the employees about filing any claim regarding employment discrimination.
10 respondents are agree with poor communication is the discrimination cause among the
employees and also the top management. Remaining 10 respondents are agree with abusive
relation arise among employer and management arise workplace discrimination.
Q5) What are the issues arise at workplace from the discrimination
in Starbucks?
Frequency
a) Reduce employee morale 15
b) Enhance employee turnover 5
c) Minimize organisational productivity 10

a) Reduce employee
morale b) Enhance employee
turnover c) Minimize organisational
productivity
0
2
4
6
8
10
12
14
16 15
5
10
Interpretation: From the workplace discrimination there are many different issues arising in
Starbucks Company. 50 respondents said that for discrimination minimise the moral of
employees as treating them differently or make biasness. There are 5 respondents which said that
workplace discrimination increase the employee turnover as employees leave the organisation
from the discrimination. 10 respondents are agreeing with reducing the organisation productivity.
THEME 6: Age discrimination develops negative impact on performance level of staff
members
Q6) Does age discrimination develops negative impact on
performance level of staff members in Starbucks?
Frequency
a) Yes 20
b) No 10

a) Yes b) No
0
5
10
15
20
25
20
10
Interpretation: There are 20 respondents which said that discrimination develops the negative
impact on performance level of employees in staff as company give importance to new
employees as comparison to old employees and the old staff has more experience than the new
employees so it is necessary to give them importance for company. There are 10 respondents
which are disagreeing with given statement.
THEME 7: Measures Starbucks needs to taken for prevent the workplace
Q7) What necessary measures Starbucks needs to taken for prevent
the workplace from discrimination?
Frequency
a) Provide training 10
b) Give education 10
c) Develop policies 10

a) Provide training b) Give education c) Develop policies
0
2
4
6
8
10
12
10 10 10
Interpretation: There are 10 respondents which said that Starbucks needs to provide training to
its employees so that their skills and knowledge regarding the discrimination and work together
at workplace for attaining specific objectives. There are 10 respondents which said that company
should provide the education to employees so their knowledge and information regarding
discrimination can be enhanced. 10 remaining respondents said that company need to develop
the effective policies and take action against the discrimination.
THEME 8: Advantages Starbucks can get from removing workplace discrimination
Q8) What are the advantages Starbucks can get from removing
workplace discrimination?
Frequency
a) Enhance employee morale 8
b) Increase employee performance 12
c) Reduce employee turnover 10

a) Enhance employee
morale b) Increase employee
performance c) Reduce employee
turnover
0
2
4
6
8
10
12
14
8
12
10
Interpretation: There are many benefits Starbucks can get from preventing the workplace from
discrimination. According to 8 respondents that removing the work discrimination from
workplace help in enhance the moral of employees and they will work in an effective manner. 12
respondents said that preventing the workplace from discrimination helps in increase the
performance level of employees and they will focus on attaining specific objective. 10 remaining
respondents are agreeing with minimise the employee turnover.
THEME 9: Legislations organisation should implement at workplace to prevent from
discrimination issues
Q9) What legislations organisation should implement at workplace
to prevent from discrimination issues?
Frequency
a) Age Discrimination in Employment Act (ADEA) 10
b) Black Lung Benefits Act of 1973 10
c) Equality Act of 2015 10

a) Age Discrimination in
Employment Act (ADEA) b) Black Lung Benefits Act
of 1973 c) Equality Act of 2015
0
2
4
6
8
10
12
10 10 10
Interpretation: There is some legislation developed through government in order to prevent the
workplace from discrimination issues. As per opinion of 10 respondents that Starbucks Company
need to implement the age discrimination in employment acts so that the workplace can prevent
from the age discrimination issue. There are 10 respondents which said that company need to
execute the black lung benefits act of 1973 that prohibits discrimination through mine operators
against the they suffer from black lung disease. 10 respondents said that equality act of 2015
needs to be adopted through company that ban discrimination on the basis of gender identity and
sexual orientation.

RESEARCH OUTCOMES
This part of research presents the findings on the basis of secondary research method.
There has been discussion about the information that has been collected in literature review part.
It has been analysed from the above mention information that workplace discrimination
develops the negative impact o the organisational performance and it also reduce the morale of
employees. It has been stated that discrimination arises on the basis of colour, gender, age, race
and some other characteristics. Employees who have encountered prejudice at work should be
assured in their decisions and remain on their own for abusiveness, in the course of verbal
assaults. There is a need to company to find out the effective ways and also reduce the workplace
discrimination so that the positive working environment can be developed.
In literature review part, this has been analysed that workplace discrimination develops
the impact on employee’s performance. This is related to treating the employees in negative
manner and also created the biasness. The morale of Starbucks workers has been diminished by
prejudice and has negative impacts on the efficiency and productivity of the employees. On the
other hand, it is possible for the company to find it difficult to help workers who are disgruntled
and mutually distrustful. In this respect, businesses will face both serious financial losses and
legal proceedings.
It has been examined from above mention information that there are different causes to
arise the workplace discrimination in an organisation. The different causes which have been
discussed are poor communication, retaliation, abusive relationship among the employees and
employer and many others causes. These all the causes develop negative impact on
organisational productivity and reputation.
Findings to stakeholders
Stakeholders are those people who take the interest in activities and other work of an
organisation. It includes those which support an investigation and indeed critical of this. In an
investigation, different stakeholders are investors, employees, management, researcher and
shareholders. It is necessary for an organisation to give the better and authentic information

regarding the research outcomes to the stakeholders because they are the main part of research.
This helps in develop the positive impact in conduct research in future and stakeholders will give
their contribution and also take the interest in future investigation.

REFLECTION AND ALTERNATIVE METHODOLOGY
Reflection
The present investigation has been consideration on impact of the workplace
discrimination on employee’s performance. From conducting the investigation, my research
skills and knowledge has been increased. The aim and objectives has been developed on the
basis of research area. Literature analysis section has been carried out and is one of the pillars of
the research goals. For example, books, papers, journals, magazines and others, I collected
information in my literary review from secondary sources. The research methods are helpful in
guiding an investigation better and also provide the tools and techniques by which data can be
better collected. In this analysis, research methods were used to effectively carry out an
investigation. I used primary data collection approach to collect new and appropriate information
on a particular subject and also to obtain good results. I have prepared a questionnaire focused on
research objectives for the collection of information. My primary reason is that information from
several people can be quickly obtained within a shorter time span using the questionnaire. There
is some time and money relates issued faced by me. In order to complete an investigation, I have
not enough time and resource so to overcome from the arisen issues I consulted with my superior
and they gave the better solutions. In this manner, I conducted my whole investigation in a better
manner and get positive outcomes.
Alternative methodology
The methods of research are tools that help collect and interpret data and knowledge in
order to properly carry out an investigation. Research methods are used primarily for collecting
information and data in order to allow an investigator to look for answers to questions. For
instance the questionnaire, evaluation, focus group and other methods of data collection and
analysis exist. In this study, the questionnaire was used as a tool for collecting knowledge about
the specific area by selected respondents. This is mostly because it helps to gather the
information from large samples and with less time. The questionnaire is chosen for gathering
data in less time and at minimal cost, the questionnaire approach is helpful. 30 respondents have
been selected to collect data from the questionnaire because they know the field of study more
efficiently and can provide their perspective. As an alternative methodology, interview can be

used. In this, an interviewer directs the interaction process and sometimes poses questions. This
is a good method of study as there is a need to gather accurate information on people's
perceptions, thoughts and opinions.

CONCLUSION AND RECOMMENDATIONS
Conclusion
It has been concluded from the above mention report that workplace discrimination is not
good for the employees and organisational productivity. This reduces the morale of staff
members and from this they cannot focus on attaining the specific objectives within given time
period. The literature review has been conducted by using the secondary sources for an instance
books, websites, journals and many others. In literature review, there has been discussed about
the workplace discrimination and its impact on the employee’s productivity in a detailed manner.
The research methodology part has been conducted for determining the tools and techniques for
collecting as well as analysing the data in an effective manner. Questionnaire has been developed
for collecting the data and information from the primary sources. There have been 30
respondents chosen to collect the information regarding the workplace discrimination. The
discussion has been done on the basis of literature review and it is a finding of arisen research
questions.
Recommendations
There are some recommendations given below:
 There is a need to Starbucks company to develop the effective policies regarding
reducing the workplace discrimination and take the actions against person which arise the
discrimination issue at workplace.
 Company needs to provide the training to employees so that their skills and knowledge
will be enhanced regarding the workplace discrimination. From this employees will work
together at workplace in a team and will focus on attaining the specific objectives.
 Starbucks should implement Equality Act of 2015 for treating the employees on equal
basis at workplace. This will help in develop the positive working environment at
workplace and enhance employee’s performance.

REFERENCES
Books & Journals
Ayalon, L. and Tesch-Römer, C., 2017. Taking a closer look at ageism: Self-and other-directed
ageist attitudes and discrimination.
Cobb, E. P., 2017. Workplace bullying and harassment: New developments in international law.
Taylor & Francis.
Flake, D. F., 2016. Religious discrimination based on employer misperception. Wis. L. Rev.,
p.87.
Flake, D. F., 2017. Employer liability for non-employee discrimination. BCL Rev. 58. p.1169.
Johnson, T. D. and Joshi, A., 2016. Dark clouds or silver linings? A stigma threat perspective on
the implications of an autism diagnosis for workplace well-being. Journal of Applied
Psychology. 101(3). p.430.
Jones, A. M., Finkelstein, R. and Koehoorn, M., 2018. Disability and workplace harassment and
discrimination among Canadian federal public service employees. Canadian Journal of
Public Health. 109(1). pp.79-88.
Macdonald, J. L. and Levy, S. R., 2016. Ageism in the workplace: The role of psychosocial
factors in predicting job satisfaction, commitment, and engagement. Journal of Social
Issues.72(1). pp.169-190.
Manuel, S. K. and et. al., 2017. No rest for the stigmatized: a model of organizational health and
workplace sexism (OHWS). Sex Roles. 77(9-10). pp.697-708.
Medina, K. F., 2017. Workplace Discrimination and the Inefficiency of the Ellerth/Faragher
Defense. Brigham Young University Prelaw Review. 31(1). p.8.
Mennicke, A. and et. al., 2018. Workplace experiences of gay and lesbian criminal justice
officers in the United States: A qualitative investigation of officers attending a LGBT law
enforcement conference. Policing and Society. 28(6). pp.712-729.
Randall, A. K. and et. al., 2017. Coping with workplace minority stress: Associations between
dyadic coping and anxiety among women in same-sex relationships. Journal of lesbian
studies. 21(1). pp.70-87.
Rummell, C. M. and Tokar, D. M., 2016. Testing an empirical model of workplace sexual
identity management. Psychology of Sexual Orientation and Gender Diversity. 3(1). p.49.

Selmi, M., 2016. Statistical inequality and intentional (not implicit) discrimination. Law &
Contemp. Probs. 79. p.199.
Tebbe, E. A., Allan, B. A. and Bell, H. L., 2019. Work and well-being in TGNC adults: The
moderating effect of workplace protections. Journal of counseling psychology. 66(1). p.1.
Triana, M. D. C. and et. al., 2019. Perceived workplace gender discrimination and employee
consequences: a meta-analysis and complementary studies considering country context.
Journal of management. 45(6). pp.2419-2447.
Online
Finn, L., 2020. The Effects of Discrimination in the Workplace. [Online]. Available through:
https://careertrend.com/effects-discrimination-workplace-2727.html.
Williams, E., 2018. The Effects of Discrimination in the Workplace. [Online]. Available
through: <https://woman.thenest.com/effects-discrimination-workplace-2514.html>.
Comeau, A., 2020. What Are the Causes of Discrimination in the Workplace? [Online].
Available through: <https://careertrend.com/facts-5833018-causes-discrimination-
workplace-.html >.

APPENDIX
QUESTIONNAIRE
Name:
Age:
Gender:
Q1) Do you have understanding about workplace discrimination?
a) Yes
b) No
Q2) Does workplace discrimination develops negative impact on employee’s performance?
a) Yes
b) No
Q3) On which basis discrimination arise at workplace?
a) Age
b) Gender
c) Religion
Q4) What are the main causes of discrimination at workplace?
a) Retaliation
b) Poor communication
c) Abusive relationship
Q5) What are the issues arise at workplace from the discrimination in Starbucks?
a) Reduce employee morale
b) Enhance employee turnover
c) Minimize organisational productivity
Q6) Does age discrimination develops negative impact on performance level of staff
members in Starbucks?
a) Yes
b) No
Q7) What necessary measures Starbucks needs to taken for prevent the workplace from
discrimination?
a) Provide training

b) Give education
c) Develop policies
Q8) What are the advantages Starbucks can get from removing workplace discrimination?
a) Enhance employee morale
b) Increase employee performance
c) Reduce employee turnover
Q9) What legislations organisation should implement at workplace to prevent from
discrimination issues?
a) Age Discrimination in Employment Act (ADEA)
b) Black Lung Benefits Act of 1973
c) Equality Act of 2015
Q10) Suggest some ways to treating all employees equally and develop positive working
environment for gaining competitive benefits.