This research paper explores the impact of workplace discrimination on the productivity and performance of employees within an organization, with a case study of Apple Inc. It discusses the concept of workplace discrimination, problems faced by higher authorities, strategies adopted to decline discrimination, and provides recommendations.
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RESEARCH PROJECT
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Table of Contents Title:- Equality and Diversity in the workplace...............................................................................2 INTRODUCTION...........................................................................................................................2 Background of the research....................................................................................................2 Research aim..........................................................................................................................2 Research objectives................................................................................................................3 Research questions.................................................................................................................3 Rationale of the research........................................................................................................3 LITERATURE REVIEW................................................................................................................4 Concept of workplace discrimination in a company..............................................................4 Problems faced by higher authorities of Apple Inc. due to discrimination at workplace......5 Strategies adopted by managers of Apple Inc. to decline workplace discrimination within the organisation............................................................................................................................7 METHODOLOGY AND DATA COLLECTION...........................................................................7 DATA ANALYSIS AND INTERPRETATIONS...........................................................................9 Questionnaire..........................................................................................................................9 Frequency Table...................................................................................................................10 Thematic Analysis................................................................................................................12 CONCLUSION AND RECOMMENDATION.............................................................................18 Conclusion............................................................................................................................18 Recommendation..................................................................................................................19 REFLECTION AND ALTERNATIVE RESEARCH METHODOLOGY...................................19 REFLECTION......................................................................................................................19 ALTERNATIVE RESEARCH METHODOLOGY......................................................................20 1
Title: - Equality and Diversity in the workplace INTRODUCTION Workplace discrimination can be defined as that phenomenon which is related to various issues which are faced by the employees while working on a particular job. It include occurrence of a situation where employee will face difficulties and ordered to be maintained their colour religion culture race and various other aspects(Ajunwa, 2018). In context of the present business type it is identified that workplace discrimination act negatively on the employees falstaff and cortex of the present research it is considered on Apple. It is a global performing organisation which was founded by Steve Jobs in 1976. It is an American multinational technology company which is providing its product at global level and headquartered in California. at the present there is discussion about the aims and objectives as well as it also consider a literature research and relation to the equality and Diversity concept for staff is also considered a research methodology as well as various aspects of a research which are essential in order to perform the particular research paper in effective manner. Background of the research Intherecentyears,itisidentifiedthatworkplacethiscompetitionisincreasing continuously which is impacting on the performance of organisation as a different individuals. The main reason behind workplace discrimination is related to caste, religion, culture and various other backgrounds of employees. It is also evaluated that there are various rules and regulations which are performed and formulated by different legal organisations. There are number of rues such as Equality act 2010 and various other which has to be followed. It is also identified that today's workforce is impacted with direct discrimination and direct discrimination workplace harassment and various other(Anjum, 2018). It is essential for the organisation to use appropriate policies in order to reduce your workplace discrimination and perform their function in effective manner. Research aim Theaimofthisparticularresearchis“Toidentifytheimpactofworkplace discrimination in relation to the productivity and performance of employees within the organization”. A case study of Apple international 2
Research objectives ď‚·To identify the knowledge about the concept related to workplace discrimination within an organisation. ď‚·To classify different problems that has to be faced by the organisation and the higher authority due to discrimination within the organisation. ď‚·To analyse various strategies which can be adopted by the marriage between the apple in order to reduce the cases of workplace discrimination Research questions ď‚·What is the knowledge about the concept related to workplace discrimination within an organisation? ď‚·What are the different problems that have to be faced by the organisation and the higher authority due to discrimination within the organisation? ď‚·Explain various strategies which can be adopted by the marriage between the Apple in order to reduce the cases of workplace discrimination? Rationale of the research Rational can be defined as a reason which is important in order to perform in particular research. In context of the present research it is identified that bade rational behind using this topic is to identify the impact of workplace discrimination. It is identified that there are a number of factors related to workplace discrimination which are directly related to the productivity of the employees. In order to be the objectives of organisation it is necessary to put the productivity and perform with fuller utilisation of resources first of human resources in the organisation play important role in boosting the productivity and managing the prophets. In context to this gift is difficult for the organisation to manage the functions due to changes in workplace discrimination cases(Ayala, 2017). This also led to the satisfaction in employees and performs functions in this appropriate way. this is also identified there are various factors which has to be covered by the organisation where the brain rational is to improve the organisational performance and identify the function so that knowledge can be improved regarding workplace discrimination. 3
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LITERATURE REVIEW Concept of workplace discrimination in a company According to the viewpoint of(Brouwers, 2016)Workplace discrimination can be defined as a study which is related to the working environment of the organisation in order to maintain the working environment to improve the productivity. It is also identified the workplace discrimination is a larger concept which is related to the worldwide population. There are a number of business organisations which are facing the impact of discrimination on their functioning.Alongwiththisitisalsostatedbytheauthorsthatthereareadifferent investigations which are conducted within Europe in order to found the impact of discrimination. It is identified the duty carries the highest discrimination because the number of employees are impacted by it. It is also identified that in the current time 48% of overall workforce with between the age group of 25 to 35 are facing the impact of this problem. This can also evaluated did more than 10000 employees from different regions within UK such as France, Spain, Netherlands and various other part of facing discrimination at some point of workplace. It is also identifiedthe most of the discriminationcasesare based on gender nationalityintegrity appearance and various other factors which are related to the features of a different individual. This case it is also identified that these issues are related to the culture financial service agricultural engineering at various other educational sectors. Along with this it is also concluded that number of cases related to workplace discrimination or increased because of avoidance as wellasapropermanagementfortheworkplacediscriminationalsoimpactingonthe performance of employees where they are getting demotivated because of it and reducing the profitability level of organisations. According to the present research it is also identified and stated by the author that there are a number of methods which can be utilised by the firm in order to provide training and development to the employees and help them to meet the situations of workplace discrimination. There is also identification of various factors which can be used in order to solve the conflicts and manage the workplace discrimination. Along with this there are a number of factors which are related to skin colour genetic religion which are also impacting as workplace discrimination. In context of Apple it is identified that there is appropriate cooperation with organisation and number of policies which help in reducing the workplace discrimination factor. 4
The concept of employee discrimination and workplace discrimination is very wide where various organisations are facing these problems. In order to meet the objectives of organisation, employee discrimination act as a major barrier. It is Responsibilities of HR department within an organisation to reduce the workplace discrimination and improve organisational functioning engaging the employees within working as well as using different policies. In context of the business environment of UK it is identified that there are a number of organisations which are following various norms related to reducing the discrimination within organisational functions. It is related to functions of HR department which provide safe secure and friendly working environment to the employees where they can meet the requirements and perform business activities. It is also identified that there are a number of factors which has to be covered by the organisation to meet the employees requirement as well as gain better results. There is a different condition which has to be maintained by the HR department within organisation in order to avoid the confusion as well as provide responsibilities so that employees can openly talk about the discrimination. This will help the organisation and boosting the performance as well as reducing thecasetheworkplacediscriminationbyeliminatingthenon-socialelementsfromthe organisation. Problems faced by higher authorities of Apple Inc. due to discrimination at workplace According to(Buttner and Lowe, 2017)Employee discrimination act as a major problem for the organisation also reduce the performance level of. There are a number of problems according to the authors which has to be faced by the organisation because of employee discrimination. There are different factors such as gender gap as well as various other systems which impact on the decision-making abilities of higher authorities as well as reduced their performance level for staff the major factor which impact on the higher level authorities and become a function of workplace discrimination is related to gender pay gap. It refers to that problem which is faced by the organisation in terms of providing salary benefits and opportunities. the organisation to provide services to both male and female employees. It is also difficult for the form to manage the pain of both male and female employees. Under this wale employees will get higher pay and better opportunities in comparison to female staff this act as a problem of gender pay gap and will lead to discrimination within the organisation. It is essential for the top level management to pay appropriate amounts to the effects of female employees as well as recognise them in an appropriate way. This is also essential to motivate the female staff within the firm as and 5
maintain the productivity level. One more thing which has to be considered by the organisation is related to maintaining appropriate environment for workplace discrimination is directly related to decreasing the motivation of employees while performing the job. It will lead to decrease in productivity and profitability level of different factors. This has to be considered by the firm in order to meet the requirements. There are a number of factors which has to be covered in accordance with the requirements so that I am organisation can maintain appropriate atmosphere as well as take decisions accordingly. Employee discrimination and workplace discrimination is that factor which will impact on the overall growth of employees. This will lead to high turnover of employees and decrease performance level. this act as a major problem in front of higher level authorities because they have to take different decisions according to it was not employed turnover will reduce the profitability level of firm and lead to changes in organisational functions. This is also essential for the firm to meet the requirements by utilising the resources and managing a function appropriately. There are different factors which have to be cover in need to the organisational functions in relation to workplace discrimination. It is also identified that form has to use an appropriate system which will increase the motivation and meet the requirements of employees in regards to organisation functions. According to(Cavanagh, 2017),It is identified that there are a number of factors which has to be included by the organisation to be the requirements of the current business environment for staff there are various factors which has to be covered according to the requirements. Apple is using different factors which help in beating the workplace discrimination concept as well as utilising various resources. The higher authorities with an apple of performing appropriate training and development programmes which can be used to meet the requirements of the firm as well as perform the function in an appropriate way. In higher authorities of organisation is also focusing on building strict rules and regulations in regards to workplace discrimination. The strict rules and regulation help in reducing the charges of workplace discrimination as well as both the organisation and functioning according to the requirements for staff is also help in managing various features and utilising the resources according to the requirements so that manager can achieve better results and perform the function in appropriate way. This also provide higher authority to the functioning staff where they can easily use different strategies to retain the talented employees and reduce the chances of workplace discrimination for staff this act as a benefit for the firm to beat the performance standards and achieve better results were 6
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working according to the requirements for staff there are various factors which has to be covered within this which are related to the engaging the workforce and meeting the performance standards. Strategies adopted by managers of Apple Inc. to decline workplace discrimination within the organisation According to the viewpoint of(Gupta and Sharma, 2016),there are various strategies which can be used by the company in order to reduce the workplace discrimination as well as improve the functions. The major strategy which can be followed by the organisation is related to focusing on diversity for staff meeting the requirements of different cultures as well as using which belongs to different culture race and background within the organisation. Here Apple can easily deliver the equal opportunities to the staff member as well as improve the function by shortening the discrimination. Strategy which can be adopted according to the author is related to providing training and development for effective strategy which can be adopted by and order to reducing the workplace discrimination for staff this is because it helps in understanding the appropriate examples which help in creating idea in the mind of employees. By using appropriate training and development program related to discrimination deduction will help in dieting the employees as well as management staff to perform the functions according to the requirement. This helps in reducing the discrimination at workplace as well as increased the animals to perform the function in effective manner . One more strategy which can be adopted by the organisation to improve the function is related to following appropriate process policy and procedure. It is a crucial strategy which can be used to educate the staff members and driving the policies according to the requirements of workplace discrimination for staff help in managing individuals and implementing the function according to the requirement. There is continuous improvement within the organisational functions as well as help the management within Apple to meet the requirements of reduction in discrimination. 7
METHODOLOGY AND DATA COLLECTION Research methodology is determined as important section related to project of research in which investigate focuses on choosing approach related to investigation, data collection as well as sampling and many more. Type of Investigation Qualitative as well as quantitative are determined as a two different kind of Investigation that is determined by researcher for conducting research in an appropriate manner(Haddon, 2018). Qualitative research emphasised on feeling, opinion as well as understanding concept in an appropriate manner. In addition to this, quantitative research emphasis on assessing numerical data where investigated focuses on adopting favourable outcome in future period of time. In addition to this, in present assignment, quantitative research is taken into account in order to conduct or organise appropriate investigation that help in achieving goals as well as objective in timely manner. To assess influence of discrimination related to workforce on productivity as well as performance of subordinate related to Apple Inc.(Kruse, 2018). Research philosophy Herein, it has been assess that belief related to phenomenon where information that is gathered assessed as well as interpreted and many more. Positivismas well as interpretivitism is considered as a useful resource which is determined by a researcher during the period of time. Apart from this, this research assignment to set focuses on using positivism research in order to collect important information regarding research in an appropriate manner. This approach has been analysed that inductive as well as deductive are determined as an appropriate approach that is determined by research such as researcher focuses on collect or gather important information. In present time, investigator focuses on topic of research and researcher determine deductive approach related to research that involve procedure related to collecting data and based on conclusion that is depend upon fact as well as truth, values. Apart from this, deductive approach is determined as a resource that helps in offering logical outcomes by using observation to focuses on value related to truth(Jammaers, Zanoni and Hardonk, 2016). Data collectionit signifies collecting information from different sources in order to clarify issues in an appropriate manner. In addition to this, it is important for a researcher to use tool to follow appropriate strategy for collecting data in order to provide appropriate information 8
for them. Therefore, for further research is used such as primary as well as secondary source in order to collect data during particular phase of time period. In addition to this, it aids assistance in collecting important information in order to conduct different task in an appropriate manner. Secondary data is also assist in providing examination related to subject of research for completing research in an appropriate manner. Herein, the research focuses on performing different task in an appropriate manner during particular phase of time period(Jabeen, 2018). Sampling itis determined as a method that is depending upon strategy for instance probabilistic as well as non-probabilistic testing. In this examination, probabilistic testing focuses on assessing investigator in which they focus on using random sampling methodology in order to provide opportunity to chosen organisation to share their opinions with investigator. Therefore, there are 40 individual person are selected for representative of business association. DATA ANALYSIS AND INTERPRETATIONS Questionnaire Questionnaire Q1) Explain workplace discrimination? a) Yes b) No Q2) Depending on knowledge, if you think if discrimination within workplace impose direct effect on performance level as well as productivity of subordinates? a) Yes b) No Q3) What is determined as primal reason which is arise in discrimination related to workplace? a) Gender b) Culture c) Colour d) Age Q4) According to thoughts, how equality will be improved by Apple Inc. In order to eliminate workplace discrimination? a) Through providing training session to its subordinates 9
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b) Through improving appropriate discrimination connected to policy c) Through providing motivational speech in context with equality Q5) Explain, if discrimination related to workplace which imposes direct effect on productivity of subordinates of Apple Inc.? a) Yes b) No Q6)ExplainifAppleInc.hasimprovedanappropriatediscriminationrelatedto workplace? a) Strongly agree b) Agree c) Disagree d) Strongly disagree Q7)DefinechallengesadoptedbyAppleInc.Whileimprovinganimportant discrimination related to workplace policy? a) Opposition to change b) Consideration related to values as well as cultures obey by subordinates c) Being proactive as well as making updates Q8) Explain the advantages which can be adopted by that Apple Inc. of implementing appropriate discrimination connected to policy? a) Reduction in turnover ratio of staff member b) Improvement of favourable relation between staff c) Boosting morale of staff member Q9) Explain if abolition of workplace discrimination within company that helps in sustaining talents within organisation? a) Yes b) No Q10) Any suggestions that helps in looking forward Apple Inc. to increase equality within business organisation? Frequency Table Q1) Explain workplace discrimination?Frequency 10
a) Yes35 b) No5 Q2)Dependingonknowledge,ifyouthinkifdiscriminationwithin workplace impose direct effect on performance level as well as productivity of subordinates? Frequency a) Yes37 b) No3 Q3) What is determined as primal reason which is arise in discrimination related to workplace? Frequency a) Gender12 b) Culture10 c) Colour8 d) Age10 Q4) According to thoughts, how equality will be improved by Apple Inc. In order to eliminate workplace discrimination? Frequency a) Through providing training session to its subordinates20 b) Through improving appropriate discrimination connected to policy10 c) Through providing motivational speech in context with equality10 Q5) Explain, if discrimination related to workplace which imposes direct effect on productivity of subordinates of Apple Inc.? Frequency a) Yes30 b) No10 Q6) Explain if Apple Inc. has improved an appropriate discrimination related to workplace? Frequency a) Strongly agree10 b) Agree10 11
c) Disagree10 d) Strongly disagree10 Q7)DefinechallengesadoptedbyAppleInc.Whileimprovingan important discrimination related to workplace policy? Frequency a) Opposition to change25 b) Consideration related to values as well as cultures obey by subordinates10 c) Being proactive as well as making updates5 Q8) Explain the advantages which can be adopted by that Apple Inc. of implementing appropriate discrimination connected to policy? Frequency a) Reduction in turnover ratio of staff member20 b) Improvement of favourable relation between staff10 c) Boosting morale of staff member10 Q9) Explain if abolition of workplace discrimination within company that helps in sustaining talents within organisation? Frequency a) Yes25 b) No15 Thematic Analysis Theme 1: Explain workplace discrimination Q1) Explain workplace discrimination?Frequency a) Yes35 b) No5 12
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Interpretations: On the basis of above given graph, it has been analysed that there are 35 respondents who have a knowledge regarding workplace discrimination. In addition to this, there are only 5 individual people who do not have a knowledge regarding discrimination within workplace. Theme 2: workplace discrimination may affect performance level and productivity of staff members Q2) Based on your knowledge, do you think if workplace discrimination may affect performance level and productivity of staff members? Frequency a) Yes37 b) No3 Interpretations: On the basis of above given graph, it has been analysed that 37 individual person have information regarding discrimination in workflow that imposes negative 13
effect on level of performance of subordinating during particular phase of time period. In addition to this, there are 3 individual people who don't have any idea regarding workplace. Theme 3: primal reason which is arising in discrimination related to workplace Q3) What is determined as primal reason which is arise in discrimination related to workplace? Frequency a) Gender12 b) Culture10 c) Colour8 d) Age10 Interpretations: On the basis of given graph, it has been analysed that there are 12 respondents who agrees regarding gender. There are 10 individual person focuses on supporting culture and 8 individual people focuses on favouring colour and last 10 individual person focuses on age. Theme 4: Equality can be promoted by Apple Inc. to reduce workplace discrimination Q4) As per your own thoughts, how equality can be promoted by Apple Inc. to reduce workplace discrimination? Frequency a) Through delivering training to staff20 b) Through developing an effective discrimination related policy10 14
c) Through delivering motivational speech in relation with equality10 Interpretations: On the basis of above given graph, it has been analysed that there are 20 respondents who are agrees regarding training. There are 10 individual person to improve the policy that help in reducing or eliminating discrimination within workplace and the rest 10 respondent focuses on delivering motivational speech in context of equality. Theme 5: Discrimination related to workplace which imposes direct effect on productivity of subordinates of Apple Inc. Q5) Explain, if discrimination related to workplace which imposes direct effect on productivity of subordinates of Apple Inc.? Frequency a) Yes30 b) No10 15
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Interpretations: On the basis of above given graph, it has been assess that they focuses on there are 30 respondent to focus on increasing productivity level of subordinate related to Apple company. In addition to this, there are 10 individual people focuses on discrimination that do not impact or effect on productivity level of a staff member. Theme 6: Apple Inc. has improved an appropriate discrimination related to workplace? Q6) Explain if Apple Inc. has improved an appropriate discrimination related to workplace? Frequency a) Strongly agree10 b) Agree10 c) Disagree10 d) Strongly disagree10 Interpretations: On the basis of given graph, it has been assess that there are 10 individual person who focuses on Apple company have improved appropriate policies in context of workplace discrimination. In addition to this, there are 10 employees who agree regarding an improved or appropriate discrimination that is connected to workplace. There are 10 subordinate disagreed regarding the policies which is adopted by apple. In addition to this, there are 10 people who disagreed regarding the same. Theme 7:Challenges adopted by Apple Inc. While improving an important discrimination related to workplace policy Q7)DefinechallengesadoptedbyAppleInc.WhileimprovinganFrequency 16
important discrimination related to workplace policy? a) Opposition to change25 b) Consideration related to values as well as cultures obey by subordinates10 c) Being proactive as well as making updates5 Interpretations: On the basis of given graph, it has been analysed as there are 25 respondents who agrees with opposition to change is determined as a challenge which is faced by the organisation. In addition to this, there are 10 subordinate to focus on considering values and culturewhichisfollowedbysubordinatethatisdeterminedasamajorchallengesby Organisation. In addition to this, there are 5 respondent focuses on being protected as well as making update is determined as a major challenge which is faced by company. Theme8:AdvantageswhichcanbeadoptedbythatAppleInc.ofimplementing appropriate discrimination connected to policy? Q8) Explain the advantages which can be adopted by that Apple Inc. of implementing appropriate discrimination connected to policy? Frequency a) Reduction in turnover ratio of staff member20 b) Improvement of favourable relation between staff10 c) Boosting morale of staff member10 17
Interpretations: On given information, it has been analysed that there are 20 individual people who focuses on reducing higher rate of turnover rate of subordinate. In addition to this, there is 10 person focuses on improvement of an appropriate relation with staff. In addition to this, there are 10 respondents who focus on boosting morale of staff members during particular phase of time period. Theme 9:Abolition of workplace discrimination within company that helps in sustaining talents within organisation? Q9) Explain if abolition of workplace discrimination within company that helps in sustaining talents within organisation? Frequency a) Yes25 b) No15 18
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Interpretations: On the basis of given graphical representation, there are 25 respondents who focuses on elimination related to discrimination within workplace of organisation and necessary to retain talent within company. In addition to this, there are 15 respondent neglected with this. CONCLUSION AND RECOMMENDATION Conclusion On the basis of given assignment, it has been assess that improving policy in context of workplace discrimination help in promoting equality that assist organisation in increasing opportunity for staff member that reduces the chances related to decrease in productivity level of subordinates. In addition to this, it has been assess that it is important for business organisations to provide fair treatment to its subordinate in order to decrease chances related to decrease in conflict within business organisation during particular phase of time period. Recommendation From the examined report, it has been stated that it is crucial to be aware about concept of equality and diversity so that mutual cooperation and coordination is being developed within the business organisation. This report gives brief information about how equality and diversity can impactuponenterpriseandtheiroverallorganisationstructure.Incontextofselected organisation, it is necessary for them to focus on their weak and strong areas so that everything is carried out in proper manner. So, few recommendations have been further explained below- In this legislative, law, rule combined market structure it is important for every enterprise to promote equality and diversity at larger scale so that it help in engaging with target audience as well less employees. 19
Another recommendation to Apple is that they need to provide equal opportunities to both men as well as women so that moral of both increases at higher scale. Moreover, it is also recommended to chosen an enterprise is that proper decision making is due to be carried out whenever inequality is being faced by respective subordinates. Manager of company should have an appropriate knowledge about internal analysis of workplace so that it is easier to determine whether equality has been properly followed or not. It is also recommended to Apple that they need to update their management structure so that men and women both can participate in every activity of company and which also used to improving diversity at workplace REFLECTION AND ALTERNATIVE RESEARCH METHODOLOGY REFLECTION This report has invested in me at larger scale because it gives me an opportunity to explore my knowledge and skills at wider level. Moreover why properly analysing of literature, review, research methods, data analysis it helped me out in in developing my research and analytical skills. It was a great opportunity for me to put my critical thinking skills into this research which also helped me out in understanding of concept which is equality and diversity. During this research I also faced many problems such as it was difficult for me to gain reliable information regarding equality and diversity because of different perceptions and thinking of individuals at workplace. Also I examine that change behaviour of a particular person has a deep impact on both on diversity as well as equality. For further analysis, I prepared on the basis of which interpretation was done on the given concept. Moreover it was also analysed by me that it is essential for me too access and understand the value of equality because it is not possible for organisation to work in effective manner without engaging with employees and understanding their point ofview. During this research, I improve my vast knowledge which is beneficial for me in achieving my future goals and development. Carrying out the research is not an easy task and which require a deep level of focus as well as expertise without which it is not possible for an individual to implement or initiate a research on a particular subject. So, appropriate credentials are needed to be adopted so that reliable and effective output is achieved. 20
ALTERNATIVE RESEARCH METHODOLOGY In assistance of this, interview is conducted by research such as alternative methodology in an appropriate way in order to gather primary data which leads to involve open ended as well as close ended questions which is asked from selected respondents. Thus, it will assists in increasing chances related to accomplishing positive outcomes in future period of time. 21
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