Online Shopping and Customer Satisfaction

Research Project
TASK 3

Table of Content
 Introduction
 Data Interpretation
 Conclusion
 References

Introduction
Online shopping is consider as an electronic commerce which allow customers to directly
buy good and services from a seller on internet platform. As per current scenario, online
shopping has grown over the year because number of people are find it more easy and
convenient as well. Mainly, it includes buying products and services over the internet
which may influence and encourage customers towards the online goods. The main
advantage of online shopping save consumer time as they can easily purchase products
from hone and from office easily.

TASK 5
P5 Data Interpretation
Theme 1: Concept of online shopping
Q1) Are you aware about the concept of online
shopping?
Frequency
a) Yes 34
b) No 16
a) Yes b) No
0
5
10
15
20
25
30
35
Column B