Role of Leadership in Project Management

This research project focuses on the role of leadership in project management within an organization, specifically studying the case of Hilton Hotels. It explores the concept and importance of leadership in project management, different leadership styles, and their impact on project success. The study aims to understand the challenges faced by leaders and suggest recommendations for improving employee performance and efficiency. The research includes a literature review, research methodology, findings, and a conclusion with recommendations.

RESEARCH PROJECT

ACKNOWLEDGEMENT
I would like to express my special thanks of feeling to my professor who provide me a golden
opportunity to do this wonderful report on the topic “Role of leadership in project management
within the organization” which assist me in doing lot of research and came to know about many
new things. I am really thankful to them.
Secondly, I would also like to thank my parents and friends who help me lot in finalizing the
report within limited time period.

ABSTRACT
Leadership can be defined as process that is used by leader to motivate team member to
work co-ordinately towards achievement of end objectives of project. The dissertation has
consisted of detailed related to role that leadership play in context of project management. It has
also specified about different leadership styles that can be used by leader to manage project of
company so that it can retained its maximum market share. The first chapters are about
introduction of leadership and project management that has included aim, objectives and
questionnaire. Moreover, it has consisted second chapters related to literature review of well
unowned author to support various arguments. The dissertation has also consisted of research
methodology that has explained about several methods that has been used to conduct research
and gathered useful information’s. Further from the data analysis section it was discussed that
leadership plays a crucial role in the management of the project. This is pertaining to the fact that
leadership assist in guiding employees what they have to do and attain goals of business. Further
it highlighted the fact that major benefit of leadership in project management is assisting in
decision-making. Along with this it was identified that major challenge for the company in
leadership is the lower support from subordinated. Further it was recommended that training and
development, use of democratic style of leadership was advised.

TABLE OF CONTENTS
CHAPTER 1- INTRODUCTION....................................................................................................5
1.1Background.............................................................................................................................5
1.2 Aims and Objectives..............................................................................................................6
1.3 Research questions.................................................................................................................6
1.4 Rationale................................................................................................................................6
1.5 Significance...........................................................................................................................7
1.6 Dissertation structure.............................................................................................................8
CHAPTER 2- LITERATURE REVIEW.......................................................................................10
2.1: Concept and importance of leadership in project management.........................................10
2.2: Different method of leadership in project management.....................................................11
2.3: Impact and challenges of leadership theories on project management..............................15
CHAPTER 3- RESEARCH METHODOLOGY...........................................................................20
3.1 Research Type.....................................................................................................................20
3.2 Research Approach..............................................................................................................20
3.3 Research Philosophy............................................................................................................21
3.4 Research Design..................................................................................................................22
3.5 Data collection....................................................................................................................22
3.6 Sampling..............................................................................................................................23
3.7 Data analysis........................................................................................................................24
3.8 Reliability and validity........................................................................................................25
3.10 Research Limitation...........................................................................................................26
CHAPTER 4- FINDING...............................................................................................................28
CHAPTER 5- DISCUSSION AND ANALYSIS..........................................................................49
CHAPTER 6- CONCULSION AND RECOMMENDATION.....................................................52
Conclusion.................................................................................................................................52
Recommendations......................................................................................................................54
REFERENCES..............................................................................................................................56
APPENDIX....................................................................................................................................59

CHAPTER 1- INTRODUCTION
1.1Background
Leadership is a process of being able to inspire others for work done on time and in
efficient manner. Leaders have critical thinking skills that help organization to knows the best
way to use resources and minimize wastage. Leadership is an important process for the
organization as it helps organization to set proper direction for employees. The major focus is to
achieve vision of a company. Leaders direct organization project team to complete project in
efficient manner with cost and time saving. Employees are being lead towards ultimate target to
achieve so that company can retain competitive advantages. Thus, leaders play a significant role
to motivate and guide in a manner to achieve organizational goal. In Project Management, leader
motivate employees to perform activities of the projects, moreover to complete it in a given time
period along with cost effective and time saving. Leader help in achieving the set target of
project by motivating and guiding towards task completion and ultimately lead to growth of
organization. Leader also helps company to save its time, cost and resources which are of high
value and involve high investment. Furthermore, lead towards adapting to new culture and
technology in an organization by training employees and staff.
Hilton Hotels is founded in the year of 1919, is an American Multinational Hospitality
which manage and franchiser of hotels and resorts and total of 584 are in number all over the
world. The company operate in travel and target travellers with a purpose of explore or business
or for leisure activities. It also has membership programs for exclusive consumers which include
benefits to all hotels and resorts of Hilton Group. Hilton is Operating in almost every country
which gives luxury experience to members.
This research projects are based on leadership activities, impact and involvement of
leadership in project management of Hilton group. This shows how Hilton followed leadership
activities to complete their projects with an efficient manner by motivating employees and
supporting employees on each level to complete their project on time. Leadership activities help
company to achieve target and improve employee performance of Hilton. It also helps company
to work as a team in company and complete task together effectively. However, leadership
theories and methods which are followed by company to achieve target goal with employee work
performance.

1.2 Aims and Objectives
Aim:
“To investigate the role of leadership in the project management within the
organization”. A study on Hilton hotel.
OBJECTIVES:
1. Specific- To understand the concept and importance of leadership in Project
management.
2. Measurable - To measure outcome of using different methods of leadership in Project
Management of Hilton.
3. Attainable- To determine the Impact and challenges of leadership in context of Project
Management of Hilton in order to understand whether it can be attainable or not.
4. Realistic- To suggest various changes in leadership contribute in improving performance,
commitment and efficiency of employee's.
1.3 Research questions
1. What is the concept and importance of leadership in Project management?
2. What are the different methods of leadership style to be followed by Hilton?
3. How different leadership style is being used by leaders to manage the projects of
organization?
4. What are the various changes in leadership to improve the performance, commitment and
efficiency of employee’s?
1.4 Rationale
The dissertation shows the leadership and their theories which impact on the project
management. The problems faced by company in projects due to lack of motivation in
employees and proper guidance has been addressed. Leadership theories are being selected by
companies because it helps them to achieve the target goal and increase the employee
performance. The issue is being rises in company's project due to lack of training to employee in
the company guidance and support. Employee need to be motivated and trained with the latest
technology and culture to adopt the changes and that couldn't be sacrifices on the project and the
management team of company. This research has been conducted to determine the leadership
importance and how they guide the employee for effective working in the organization for better

results. There are different leadership method and theories which are followed by companies in
their project management and to achieve the target goal of company efficiently. Also, leadership
help organization to cut the cost and time-consuming process in the projects which are invested
with huge amount of money. In this report, we have found that leadership is important part of
every organization to be followed. Leaders increase the overall performance of employees and
organization which results in addressing the target goal on time and efficient manner. Leader
focuses on the vision of the company by increasing the efficiency of employees in the
organization and move towards the set goal. The final statement shows that leadership leads the
company vision and their project towards the final achievement by guiding, directing and
supporting to employees. Whereas, company uses different methods in each department which
are directed by their leaders that contribute in to minimize the wastage of resource and maximize
the profit of the company. Leaders play the crucial role in the organization which saves the cost,
time and money by increasing the efficiency working of employee in the company and move
towards the final aim of the Hilton group.
1.5 Significance
The main purpose of study is to known about the role-play by leaders during the project
and challenges that arises with changing environment in market. This dissertation is concerned
with the leadership and the methods of leadership in the organization which directly impact on
project management. The main purpose of study is to know the roles and challenges that are
faced by leader in project management and how leader manages changing situations.
Leaders direct the employees towards the target and focus on the vision to achieve.
Moreover, the study is important because it helps in understanding the way leadership
contribute in effective management of project and achievement of end goals. It also helps in
gaining necessary information related to different leadership styles that can be used by
individual to manage the project so that maximum benefits can be enjoyed by company.
The study has lead in understanding the impact as well as challenges that are faced by
leaders in context of project management and the way they can be minimised for better
outcome. They also help company to increase the employee efficiency and lead to increase in
employee performance. Company's leader directs the employee in such a way that cut the overall
cost of project and achieves the target on time. Leader’s theories are being followed by the
company to make the employee effective and motivated towards the work to finish the project on

time efficiently. The study is being made on the Hilton group as Hilton management followed
different leadership style in their department to achieve the set goal by increasing the working
efficiency of employees to remain top in the market. These strategies are decided by the top
management to lead the employee towards company vision and mission and ultimately to
achieve the goal. Leader evaluates the opportunities to gain competitive advantage in the market
and earn good profit and reduce the cost of the management. The analysis is done for Hilton
group and how leaders of Hilton group help in to achieve the target through proper guidance of
employees towards their projects. Their level of involvement and impact on project management
so that targeted project can be achieved in limited time frame. Also, the purpose is to know the
leadership style that are followed by the Hilton and how they increase their employee
performance efficiency overall. The research shows the leadership structure of the Hilton Group
and how leaders influence in the project management to complete on time with cost effective
through increase in working efficiency of employees. It also shows the leadership strategies
followed by the Hilton Group in the project management for the successful completion of
projects and how they deal in changing environment that affect the company's project. This
dissertation can be used by any scholar working on the same industry or work in similar field can
us for their secondary data and help other scholar to know the impacts of leader and role-played
in organization. It is important for other companies’ leaders that are operating in hospitality
industry as through the study they are able to understand techniques and styles that can be used
to manage the project. Moreover, they can also take into account their consideration and follow
these strategies, methods that are followed by Hilton group.
1.6 Dissertation structure
Chapter 1: Introduction.
First chapter of dissertation will outline brief overview of company and about project
management aim and objective that will be framed. Research aims and objectives on leadership
style and that help in project management will be made and research questions significance of
research will be prepared which is mainly focused on ultimate aim. Whereas, scholar will more
focuses on aims and importance of topic selected.
Chapter 2: Literature Review.

The second chapter is an important chapter that shows thesis on the Topic which are
taken through books and Journal related to topic and authentic author. This shows statement of
authors related to research. It shows difference between literature review and literature summary.
Chapter 3: Research Methodology. Third Chapter shows methods which are used to critically
analysis of Data collection, data structure, data analysis of research conducted on the basis of
aims and objective through primary and secondary data collected through sample and survey and
analysis final result of research.
Chapter 4: Data analysis.
The most important is chapter 4 which evaluate and analyse the data we have collected
from the different sources which give the overall results and find the issues that are face by
organizations. The primary and secondary data is being analysis and represented through
different charts and diagrams with theme wise. Final results and discussion are being made
according to data collected and interpretation. Tool used in research by researcher is inductive
approach.
Chapter 5: Conclusion and Recommendation.
The last chapter is of conclusion of the research done by the scholar. This shows the final
results of the topic aim and objective that is being conducted for a reason and finds the
concluding statement of the research topic. Lastly recommendation is being given to improve the
strategies followed by company.

CHAPTER 2- LITERATURE REVIEW
Literature review provide overview of current knowledge, helps in identifying several
methods, theories and gaps in existing research or acts as secondary information published by
various well-known authors. In order to write literature review, by finding relevant publications
like books and journals, articles thus critically analysing them and explaining the things that has
founded. Thus, it can be stated that it demonstrates familiarity with topic and scholarly content
related to topic so that relevant facts can be collected to support the research.
2.1: Concept and importance of leadership in project management
As noted by Karin (2020), leaders have special characteristic, skills and talent that helps
it to influence other individuals to behave in particular manner so that end outcome can be
achieved. Or in other words, project leaderships are related to creation of good working
condition and culture so that each team member is ready to contribute in growth and success of
project. It directs employees regarding the way task can be completed or provide appropriate
guidance, direction so that they can easily complete the task in the best possible manner. So, as
per view of author it is process of thing getting done through thereby goals of project can be
achieved. It is continuous process in which leaders find different method to motivate team
member to give their best so that project can be made successful. Leadership is dynamic process
as leader has to understand skills of people, find alternative method or way that can be used to
influence team member for project completion. At the same time, leaders may be born or made
as there are some individuals that have capabilities to lead team in order to complete project in
effectively manner for better outcome. Therefore, it can be understood that leaders through their
influencing personality are able to induce individual to work hard for growth and success of
project. It also evaluates future challenge that may be faced by company and find alternative
method to cope up with those changes so that various operation related to project can be
completed in better manner.
From the point of Adams and Velarde, (2018), leader must have capabilities to build and
retained strong relationship with its team member in order to understand their key skills and find
task that they need to perform. Leader by providing support and direction to team member is able
to developed confidence in them thereby influenced to give their best so that project objectives
can be achieved. Moreover, the author dams and Velarde, illustrates some characteristic which
needs to be present in successful leaders so that it can lead team for completion of project. Like.

it must have pleasant personality that help in attracting more and more individual to make
optimum utilization of their capabilities for achievement of project goals. Another key
characteristic of leadership is that it must have knowledge regarding people diverse individual
can be motivated and coordinated to work together as team for common goals. Moreover, it can
be stated that integrity and honesty as most of the individual like leader that openly and truly
share necessary information. At same time, in leadership, leader must not discriminate among
team member on several bases so that they can feel valuable. It treats each individual on equal
basis that helps them in making team member motivated and determined to enhance their overall
performance. It also explain that leaders need to be much more intelligent so that it can analyse
situation, circumstances and find their pros and cons in order to take right decision.
As illustrated by Brdulak, Senkus and Senkus (2017), concept of leadership is important as helps
in resolving key issue and challenges that are faced by team member while completing several
activities related to the project. It is responsible for communicating vision, mission and goals of
organization to numerous team members so that they clear know about their respective roles and
responsibilities. Thus, it leads in easily completion of several tasks and activities of various
individual and achievement of end goals of project in the best possible manner. It always finds
alternative method that could be used to manage team member. The author further illustrated that
there are various benefits of leadership such as it helps in increasing overall productivity and
performance of team member. Moreover, it contributed in retention of high talented, experienced
and skilled team member within project so that best outcome can be gained. Increase in member
engagement is also one of the importances of concept of leadership as positive attitude and
motivating behaviour helps in making team member happy and satisfied. Thereby it yields in
getting maximum outcome at minimum efforts possible.
2.2: Different method of leadership in project management.
In the opinion of Western (2019), leadership make use of different method or strategies in
order to induce several team members to make optimum utilization of resources so that best
outcome can be gained. It by understand key issue which are faced by individual or team
member find better strategies that could help in gaining maximum outcome. Different project
leaders make use of different leadership styles to make team member motivated, happy and
satisfied such as participative, transformational, autocratic leadership styles. Like participative is
leadership style in which leader encourage team member to share their view, opinion and

feedback the way project can be made successful. Leaders by encouraging member is able to
bring innovative idea regarding the project can be completed thus helps in gaining maximum
results. It also motivates the employee towards the company work and creates loyal customers
towards the company.
As per view of Villaluz and Hechanova (2019), participative leadership style or method is
used by project leader that shows the involvement of employees in decision-making and leaders
considered their feedback towards the work. It helps employees to know their creativity and
knowledge towards the same. It also helps in raising morale and motivation level as each
member feel highly valuable to work for growth and success of project. Thereby making the best
use of its capabilities, skills and experienced to make project great success. It increases
productivity of employees due to delegation and clear communication in a company and to
achieve target goal of company in time. Quality of employees improved satisfactory towards
company projects and reduce cost of company with efficient working of employees. It also
motivates employee towards work and organization and increase job satisfaction.
Matta (2017) stated that, some disadvantages of using participative leadership style are
that different individual has different viewpoints so there are chances of conflict. This leads to
employee dissatisfaction for organization and their leaders which makes them inefficient worker.
This also lead to decrease in employee performance and de-motivation towards a company. It
may affect company overall performance and also affect vision of company. However, it
increases company cost and wastage of time and resources of company lead to suffer with huge
loss and lack of management of staff. It also makes decision-making slow in organization and
results in delay in achieving ultimate goal of company. It is difficult to check accuracy of
decision taken by subordinates and results in delay for final decision-making of project. These
style also make security issue for company as information is shared in all level of management
and it may affect the decision of company.
As per the Ul Haq, Parachaand Shakeel (2020), autocratic leadership style says that one
leader has entire control all over company and resources and decision-making. Leader makes
decision with their own choice and understanding; it is very effective strategy to be followed by
small business where number of employee are less and decision are taken for company
prospective. However, company can make effective decision for achieving vision and company
goal. While there are some advantage and disadvantage of this strategy which can effect and help

company to achieve to disrupt working of management towards a final goal. The author states
that, it will help small organization to achieve the objective and goals in the effective manner and
time saving. As leaders have all authority to make decision and make proper strategy create time
save and cost reduction of organization.
Baker (2020) contradicts above statement and argued that in modern business
environment, this method cannot be used as they not give appropriate returns. The view points of
other employee in projects are also very important and played very crucial role. Whereas, Big
industry cannot adopt this strategy as decision-making is very hard and single person cannot take
such decision. If any organizations adopt this strategy where involvement of employees and their
decision are not taken into consideration, can bring dissatisfaction and de-motivate employee of
organization. This strategy affects company projects and management team involve. This also
dissatisfied due to lack of freedom to speak on decision and no suggestions are taken from an
employee that helps in satisfying their needs in best possible manner. It also leads to company
wrong decision towards strategy and planning that need to be efficiently made.
Raziq and et.al., (2018). State that, democratic leadership style is the best style for
decision-making. The style considered employee knowledge and idea in decision making process
of employee. Leaders interact with employees and team members before any decision-making in
organization. Project management involve equal involvement of all employees which are in
projects to get better results. This helps organization to achieve target by working together as a
team and involvement of each employee. This encourages employees to speak about a particular
decision and motivate morale of employee towards company value. Employee are free to speak
about anything to leader which are related to projects and their pros and cons of decision taken
by company or can be improved for successful projects of an organization.
In the opinion of Aw and Ayoko (2017), this style work well when company is trying to
solve complex situations which are arises at any point. Democratic style helps company and
leader to work with their team and take decision for particular situation. It helps company by
open communication that acknowledges problems faced by company. Employees are well
motivated towards company that are listing to their problems and working as team in
organization. Experience and knowledge are use of every employee in company that help to
solve innovative and complex problems. It encourages creativity in organization by allowing
employees to show their creativity towards particular situation. It also builds strong relationship

between their team member by working together and increase loyalty and trust towards
organization. However, this style is very simple to adopt in any organization which are small or
large in nature can easily adopt and work efficiently to achieve target goal.
While Apoi and Latip (2019), argued on above topic and said that create negative
emotions towards management as this style shows opinion, experience and prospective of each
employee which brings in notice skills and talent of every employee's. Other employee's that are
not showed up with their talent and skills and not considered their opinion may affect their
emotions and leads to demotivation. It also doubts on leader quality as leader is considering
values of their member and not able to make their own decision. Also, these processes take time
to evaluate each idea of team member towards final opinion which leads to delay in performing
task of company with the best solution. Sometimes it also makes uncertainty due to limited time
period for decision-making in organization. Leader takes self-decision in that situation and
creates uncertainty in employee's feeling that approach is being used further or not. However,
this style is being not defined by leader and focused majorly on leadership and does not
guarantee the best possible solution for company.
Furthermore, Andriani, Kesumawati and Kristiawan (2018) criticized the fact and stated
that use of transformational leadership can also be assistive in the management of the project.
This is pertaining to the fact that this style of leadership relates with working in team with
intention of identifying the changes and trying to implement it in working. Under this style of
leadership, company’s leader tries to motivate the employees and the followers in order to
undertake the direction being provided by the leaders. This is essential because of the reason that
if leader will not provide better and good direction then they will not be in position to understand
the change and accept it. Hence, here leader plays a crucial role in the management and
implementation of the changes within the business.
On the other side, Buil, Martínez and Matute (2019) argues that major benefit of using
the transformational leadership result in lowering down the turnover cost. This is particularly
because of the reason under transformational leadership, company’s leader tries to find out recent
changes taking place and assist them in implementing those changes. Hence, this motivates the
employees and they work in much better and effective manner. But in contrast to this Boamah
and et.al., (2018) criticized that major drawback of using this style of leadership is that this style
can also create a negative impact over working of employees. The reason underlying this fact is

that when the change will not be of benefit to employees then this might be possible that it may
create negative impact over working of employees. In addition to this it is also possible that the
employee may resist in adapting to the change and will not work in proper and effective manner.
In contrast to this 22 advantages and disadvantages of transformational leadership,
(2021) articulated that benefit of using the transformational leadership is that this focuses on the
understanding of the relationship with employees and subordinates. This is particularly because
of the reason that when the transformational leadership is applied then in that case employees are
more comfortable. The reason underlying this fact is that when change will be implemented
within the company then this will be done by consulting the employees. Hence, this will be done
by keeping in mind the requirement and need of employees. Therefore, when company will take
care of the need and requirement of employees then this will build good relation with employees.
In against of this Eliyana and Ma’arif (2019) argued that major drawback of using
transformational leadership is that this style of leadership requires more taking of feedback from
the employees. This is particularly because of the reason that when the changes are being
implemented within the company then it is necessary to take regular feedback from the
employees. This is necessary in order to ascertain the fact that whether they have accepted the
change and are feeling better or not.
2.3: Impact and challenges of leadership theories on project management.
Sweeney, Clarke and Higgs (2019), state that, involvement of leaderships help
organization to make decision for better working of company so that it can grow and survive in
external environment. It helps take right decision at right time to avoid losses and attain future
opportunities that emerge in changing environment. Leadership takes critical decision regarding
projects of company to avoid circumstance of loss and maintain proper working of projects of
company. Leadership motivates employee to work efficiently within a time period that is decided
by management. Project manager create motivated environment that help team to work for
project efficiently and increase performance of each worker. They develop better sense to
understand the strategies that are being made by manager and techniques that can be applied on
projects efficiently. The freedom of choice of employee to work their interest work and create
better results in the employee's performance.
Further, Gonzales (2019), also support above statement and states that, Project manager
able to plan out cost, process and schedule of projects of company efficiently. Leaders are also

responsible for envision potential changes during projects and that can be arisen from changing
environment and market. These changes are made throughout running projects and small
changes are made by project manager. The leadership quality help manger to make correct
changes and acquire potential changes for running projects. A good project leader finds the best
employee for their project to make project success and plays an important role in engagement of
employee's for projects. The overall cost of project can be minimized by project leader by
increasing efficiency of employee and work permanence to attain objectives on time and to
achieve ultimate goal of company.
Anderson (2017), further include that, an effective leader makes culture transparency for
employees working for projects. Employees can suggest their decision and feedbacks are taken
frequently about project they are working on. Leaders that are having honest motivates employee
to speak openly about issues and challenges that are facing in project and may affect project of
company. That makes employee work culture friendly and increase efficiency of employee
towards project. Team members have good relation between each of them and collaborate among
each other to avoid stressful working in organization due to transparency working and open to
express their opinion. The changes that are adopted by leaders help organization to make work
accordingly and updated working environment is being used for projects and avoid future
challenges incurred.
Cravens (2018), point of view, project leader create positive values among employees
and in organization. Honesty, integrity and decisiveness are being created by good leader and
encourage them to follow values and ethical morale in company. The positive attitude towards
team makes colleagues positive and work ethically for organization and projects that are given.
The employee morale increases productivity of employee and increase trust among each other
and leader. Also, Sterrett and Richardson (2019), said that it helps company to clear objective
among all employees and the project leader helps in to stable work environment accordingly.
Through proper communication with employees help company to make clear about a vision and
mission of company and involvement of each employee to achieve that goal of company. A
project leader is a good listener and speaker to communicate with their team members and
worker of employees. It creates employee more satisfied and help to coordinate between
management and employed.

Chatterjee (2019), the inflexible nature towards changing environment m) argue that,
sometimes leadership quality is not seen in project manager due to their nature and behaviour in
company that can affect decision-making of company. ay affect projects and company.
Sometimes leadership quality is missed in project manager due to lack skills like coordination
and decision are taken without any suggestion of team. The wrong action towards decision of
projects directly affects company projects and may suffer from loss. Also, some critical decision
related to projects is unable to make by project manager due to lack of experience or uncertainty
in projects that may suffer whole project. Lack of Leadership quality are sometimes being seen
when they are not updated their knowledge and skills according to time and affect company's
projects.
Al-Daibat (2017), point of view, project manager assists company to face challenges that
is faced by project manager. The planning is made on the basis of present situation and need to
be change according to time. The improper planning may affect the project of company and
suffer with huge loss. Project Leader may face issue regarding the changing environment and
market demand that affect the project of company and need to be change with time. Whereas,
Dodd, Achen and Lumpkin (2018), further state that, project leader faced many challenges
regarding project and pressure of work that may affect the quality of leadership in the manager to
handle the particular situation. The working environment makes pressure in mind and ability of
thinking the correct way may be missing at that time. The stress and anxiety that are created by
the stress of work may affect the leadership quality and decision taken by manager lead to wrong
decision-making. This also affect the employees and related worker directly and demotivate
sometimes.
Gonzales (2019), argued that lack of support to subordinate feels demotivated towards
the same. The leader is sometimes not focused on the subordinate worker and their work quality.
This may create lack of motivation towards their subordinates and the work may affect the
project of the company. The nature of supervisor may also affect the feelings and working of
employee in company that ultimately affect the project. Open communications for the member
that are working on the project are also included in projects. This challenge is one of the major
issues that affect the company's projects due to lack of communication between employees and
management. Baker (2020), mention that, projects are made for the changes in time, invertible
and resistance. Dealing this resistance as a challenge faced by company makes under pressure

and make it wrong decision towards the strategy. To handle the resistance of change is the
greatest challenge faced by the project leader. This can be avoidable only is the leader analyse
the type of resistance that are arises during the project of company. Organization is unable to
understand the changes sometimes and may suffer from loss. It also affects the projects and leads
to delay in completion of project. While sometime company haven't found any particular reason
for the change that are occurred in the project and need to change. This change may not be in
favour or may not be liked by the management and company to adopt the particular changes.
As noted by Matta (2017), challenges are faced and need to measure response of
company under high work load. Project leader may face many challenges to encounter those
situations that measure the resolve creativity of manager and coping up with the changing skills
that need to learned by manager and team. Sometimes company may suffer from loss due to
wrong decision-making due to wisely handle and under pressure. Project leader need to approach
the theories like SCOPE process to control that situations. Great leader converts those changes at
time and also motivate and inspire the employees. However, lack of motivation also affects the
company and employee to handle the pressure of changes in the projects.
Raziq and et.al., (2018), state another challenge that is faced by company is Monotony in
the company and among the team members of projects. Hesitate to discuss with company for
repetitive nature of project make the employee dissatisfaction. The enthusiasm towards the work
can be decrease in employee nature and performance of each employee's. Organization face
challenges with different projects' portfolio into the workload and work on the different projects.
Project leader do have some choice to avid that boredom of employee to make the work place
more interesting and motivated. However, training is one of the core options that can be adopted
by the companies. It helps employee to expand their knowledge and skills into new things and
field. This can bring new opportunities towards their career of employee and mentoring is
another method that is adopted by companies.
From the above Literature review, is being concluded that project leader help company to
adapt the changes of environment and market and how the good leader effectively makes the
decision and planning to make the project successful. Companies are following different style
and have their own benefits and limitation are evaluated and analysis the impact on the projects
of company. Leader helps company to motivate the employees and company to work efficiently
towards the project initiated. The impact of leader makes the organization successfully and to

attain the ultimate goal of the company. The proper coordination between the management and
employee help to increase the efficiency and work performance of employee. While, leader also
face the challenges which are arises in the changing environment and due to uncertainty. A good
leader always works efficiently under pressure and cop up with the change and help organization
to adopt those changes. The creativity of leader is shown at that time and to resolve the problem
that are faced by company project.

CHAPTER 3- RESEARCH METHODOLOGY
It is chapter that discussed several methods that are used by researcher in order to identify
or extract and analysis information so that necessary data related to topic can be easily derived.
Moreover, in dissertation research methodology contribute readers to critically evaluate
reliability and validity of study so that useful information can be extracted and accurate decision
can be made. In another words, research methodology can be illustrated as the way a piece of
work will be completed related to research so that necessary information can be gathered.
Therefore, its specify about different method through which research can be made on role of
leadership in project management within the organization.
3.1 Research Type
Research is a process of carefully studying about specific topic or particular concern
problem by making use of scientific method so that necessary data can be extracted and correct
decision can be made. Moreover, it can be stated that research is systematic inquiry that explain,
describe, predict and control observed phenomenon. Qualitative and quantitative are two
research types which are used by scholar in order to pursue the study so that end outcome can be
achieved in the best possible manner. So, qualitative is a market research method that involves
collection of data through conversational communication and open-ended question. The method
is not only limited to what and why people think in specific manner but also helps in
understanding observation in more effectively manner (Jokela‐Pansini, 2019). Quantitative
research methodology, emphasized on statistical or more use of numerical for data collection,
analysis. It can be done through questionnaire, survey and may be through manipulating pre-
existing statistical data by making use of computational techniques. Therefore, it can be stated
that in qualitative research potential individual are used to gathered information by online
surveys or online polls. The scholar has make use of quantitative research methodology that
involves use of collection, analysis of statistical and numerical data in order to gather more
accurate and reliable information’s.
3.2 Research Approach
It specifies about broad procedure that are used by researcher in order to collect, analysis
and interpret necessary information. There are two research approach inductive and deductive
which can be used by scholar in order to pursue study related to the role of leadership in project
management within the organization and derived various useful information for taking correct

decision-making. Hypotheses to the study is the main distinctive point between both inductive
and deductive approach that are used by researcher. It can be stated that inductive approach leads
in development of new theories and generalization on contrary deductive approach is used to test
validity of assumption or Hypotheses. The major difference between deductive and inductive
approach can be stated as follows: Deductive research approach is research approach in which
scholar test the hypotheses thereby reject and accept the same. Thus deductive approach
normally begins with developing hypothesis based on existing theory thereby design appropriate
strategy that could test same so that end results can be extracted (Flick, 2020). Therefore, in
other words deductive approach can be said as reasoning from particular to general for scientific
investigate. Thus, in this research studies about what others have done, or read existing theory in
order to test hypotheses that could be emerged from this theory. On contrary, in Inductive
research approach, scholar start with collecting useful information or data related to interested
topic or subject matter. So, in gathered data, analysis or look for pattern and develop theory.
There is no existing literature on topic of study thereby no theory needs to be tested. Thereby it
can be interpreted that there are three stages involved in inductive approach such as observation,
observe a pattern and development of theory. Therefore, out of both approach researcher has
make use of deductive approach as it is mainly associated with scientific investigation and
moreover it leads in testing against the observation. At the same time deductive approach
contribute in reasoning from particular to general by testing that data gathered is more general or
not.
3.3 Research Philosophy
It is system of researchers thought or belief through which reliable and new knowledge
can be obtained or gained. Research philosophies involves key elements such as choice of
research strategy, the way data will be collected and analysed, problem will be formulated and
assessed. Source, nature and development of knowledge are some of points or key areas in which
research philosophies deals in order to gather better information. Positivism, realism and
positivism are three research philosophies that are considered by researcher while making
research or study so that crucial information can be derived. Positivism philosophy states that
social world can be understood in objectives ways. The philosophy is highly structured, suitable
for large samples and can be measured through quantitative and could also be used in context of
qualitative. On the other hand, realism is another approach that can be used by researcher in

order to pursue several process related to research in which it selected method as per subject
matter that is quantitative or may be qualitative (Benfell, 2020). At last, it can be stated that
interpretivism is another research philosophy that is mostly suitable for in-depth investigation,
qualitative research as mainly small samples are taken. Therefore, it can be said that positivism
has been selected by scholar to pursue the study on impact of leadership on project management.
As it is mostly suitable for quantitative study and emphasized on factual knowledge that is
gained from observation in terms of measurement. Moreover, it can be stated that researcher has
not considered human interest into study therefore positivism philosophy is more useful for
completing the study.
3.4 Research Design
It is frameworks related to research technique or method that are used by scholar related
to specific subject matter so that necessary information can be gathered. So, it can be understood
that it specifies the way researcher will investigate the problem in order to extract relevant
information related to impact of leadership on project management. It defined all constituent’s
parts of the study like methodology, variables, hypotheses and statistical analysis. Therefore,
overall strategy that integrate different components of study in coherent and logical so that
research ideas or associated problem can be extracted. It has helped in blueprint of the way data
will be gathered, measured and analysis related to the research or topic of study. Main
characteristic of good research design has been considered by scholar such as neutrality which
means research has been made by considered it free from bias (Redström and Wiltse, 2019).
Thus, opinion of each individual is considered on equal basis to find end outcome related to the
study of role of leadership in project management. Reliability is also has been included in
research design so that interested people can easily rely and trust on the information which has
been extracted or analysed. Descriptive research design has been opted by research to complete
the research on role of leadership on project management that helps in accurately and
systematically describing the population and particular situations. It is also helpful as it does not
manipulate any variable thus only observe and measure them.
3.5 Data collection
It specific about procedure that are used by researcher to gather, measure and analysis
information related to topic of study by making use of standard validated techniques. Primary
and secondary are two common methods that are used by scholar in order to collect useful

insight related to topic so that study can be made great or successful. In primary method,
researcher directly collected data through taking interview of various respondents or individual.
It is mainly carried out in order to address certain problem that required in depth analysis so that
people can take right decision. Various primary method are Interviews, online survey, focused
group and observation are some method used by scholar to continue the research or study. There
are various advantages of making use of primary method that it is first hand and moreover
accurate so there are no chances of dilution of data. Moreover, primary method can be
customized as per requirement and needs of study (Feldges, 2019). Primary data collection also
guarantees that information gathered is relevant, up to date and accurate to recent trends. On the
other hand, secondary is another data collection method used by researcher in which it makes
use of various online sources, news, published articles, books and journals to drive necessary
data. It can be illustrated that in secondary data collection method more information can be
overwhelming at the beginning. In other words, it can be illustrated that it involves making use
of already existing data through research report and relevant documents. There are various
sources through which scholar are able to gathered secondary information such as website,
public libraries or already survey etc. At the same time, it can be summarized that secondary
method of data collection is more cost effectively as compared to primary method of research.
Therefore, out of both researcher has make use of both primary and secondary data collection
methods to complete the study on impact of leadership on project management. For primary
method, survey or questionnaire will be prepared which would be asked the employees of Hilton.
On contrary note, secondary data method will help in gathering information from already
published sources like books or any articles by well-known author.
3.6 Sampling
It is a technique, process or method in which few selecting candidates are selected from
group of population which have people that belong to different characteristic. There is numerous
sampling method that are used by scholar to conduct market research so that data can be
collected related to the way effectively leadership impact on project management and
achievement of objectives. Moreover, it can be understood that sampling is cost effective as well
as time convenient techniques therefore research can easily drive the information. There are
mainly two types of sampling like probability and non-probability sampling that can be used by
scholar to complete the study in better manner. In probability method, scholar set specific

selection criteria and select particular member of population on the basis of randomly to gathered
relevant information. Therefore, in this process all member must have equal opportunities to be
part of samples so that accurate and more reliable information can be derived. While, Non
probability is a method that is neither predefined selection process nor fixed but it is difficult to
provide equal opportunities to all elements of population (Polak, 2019). Moreover, probability is
more classified into simple random, cluster random, systematic sampling and stratified which are
used by researcher. Out of all the four probability method, simple random sampling is use by
scholar as it helps in saving resources and time thereby getting accurate information. At the same
time, it is most reliable method of getting information as each member have same probability to
be selected. Thus, 30 respondents or employees of Hilton are taken for questionnaire in order to
gathered information related to impact of leadership on project management. So, effectively
sampling has contributed in gathering necessary information.
3.7 Data analysis
This is an element of research methodology, which specify about the process used to
clean, transform and model data so that useful information can be discovered. That can be
fruitful for several businesses to take accurate decision. There are various tools that are used by
scholar for data analysis to identify patterns and trends for interpretation. Text, statistical,
diagnostic, predictive and prescriptive are some of the tools of data analysis that are used by
scholar to effectively complete the research. Likewise, text analysis is method that include
discover of a systematic pattern of large data sets through using data mining tools. Therefore, it
is mostly used for converting raw material into business information. Statistical analysis is
further classified into descriptive and inferential analysis so that meaningful information related
to the topic can be derived. Such as descriptive summarized of sample numerical data while
inferential analysis sample from collected data (Wing, 2018). Another tool for data analysis is
diagnostic analysis is that “why did it happens” thereby helping in understanding behaviour
pattern of data. Predictive analysis emphasized on “What is going to be happened” by
interpreting previous data while prescriptive analysis include information related to the action
needs to be taken for current study. So, data analysis is nothing rather than gathering relevant
information by making use of appropriate tools and techniques in order to identified data and
useful pattern. Furthermore, it can be stated that there are two methods through data analysis can
be completed such as thematically and SPSS. Thematically analysis is suitable for qualitative

data as it usually applied to set of test like interview transcripts. In this scholar closely examines
the data with an objective to identify common themes that needs to be addressed while pursuing
the study. Like topic, ideas and patterns that are coming repeatedly so that data can be effectively
analysed and presented so that interested individual related to the study can easily understand.
On contrary note, SPSS is a powerful statistical software platform that offers robust set of
features that helps researcher in extracting useful insight relevant to topic that is impact of
leadership on project management. SPSS is used by scholar to continue the research on impact of
leadership on project management as it is more suitable for quantitative research methodology.
Because there are various things that can be gaps by researchers by making use of SPSS software
such as it can easily and effectively have analysed and understand data in better manner so that
effectively leadership can be used for success of project management.
3.8 Reliability and validity
It is elements that are used to evaluate the quality of research or how well research has
been going. So, in other words, reliability is consistency of measuring while validity is assurance
of accuracy of measure. It is essential for research to consider reliability and validity of the
research so that information derived can be used by interested people for respective purposes.
The information gathered from several secondary sources are reliable as well as valid as they are
directly related to leadership and its impact on project management. Moreover, it is most crucial
in quantitative research method as it enhance accuracy of information that is gathered from
different sources. At the same time, it has been taken from valid sources like from well published
books, articles, journals or written by famous author. Primary method also clearly state that the
information gathered related to role of leadership in context of project management is valid as
well as reliable so it can be easily used by different people as per their needs and preferences
(Haseski and İ li̇c, 2019 ). Furthermore, researcher has ensured that it include all secondary
sources like research papers that are related to the topic so that unnecessary data can be avoided.
It can also be stated that most recent research papers, articles are taken in order to have more
current information related to leadership and project management which can be fruitful for
several individual. Thus, it can be illustrated that reliability and validity has contributed in
making study effective or gathering sufficient information related to topic.
3.9 Ethical consideration

It is one of the most important aspects of research which ensures that all necessary ethical
consideration has been abided in order to continue the study so that no harm can be caused to any
individual in any circumstances. Various ethics that have been considered by scholar while
making study related to impact of leadership on project management are informed consent,
ensure confidentially of information and anonymity. Likewise, it can be stated that participate
involved in the questionnaire are fully informed about the purpose of conducting research and
the way their information will be used. Inform consent has been taken from all respondents that
are taking active part in questionnaire so that no harm or cheating can be made to them in any
situation. Moreover, scholar has also ensured voluntary participation of all individual which
states that it has ensured that all individual is given equal chance to participate in survey (Lobe,
Morgan and Hoffman, 2020). At the same time, they are free to withdraw their participation at
any time without any issue or problem in future circumstances. Another ethical consideration
which has been abided by scholar is that it has ensure confidentiality and protection of necessary
information so that all involved participate are happy and satisfied. Thereby ready to give their
best or active participate in the questionnaire. Moreover, it can be understood that researcher has
ensured that study does not harm anyone in any circumstances. Therefore, from above, it can be
interpreted that researcher has tried to provide equal opportunities to all participation by avoiding
discrimination while collecting data from them. Despite of limited time and resource the
researcher has put its best efforts to gathered reliable and accurate information.
3.10 Research Limitation
There are various research limitation related to the study such as constraints of
methodology or research design that has direct impact finding that has been gathered from the
study. Various limitation related to the topic is limited availability of amount of resources, time
in order to complete the research. Moreover, the aim and objectives of the research can be made
broader but they are made narrowed so that level of focus of study can be maintained. Sample
size is also too small that helps in gathering information to limited extend and it must be greater
in quantitative studies as compared to qualitative. So, despite of all the above research limitation,
scholar has tried to make effective use of available resources, time so that important information
related to study of topic can be gathered and analysed. Scholar has tried to overcome all the
above limitation to get reliable and more appropriate information in relation to the impact of
leadership on project management.

It can be summarized, from above understanding that research methodology has
contributed in getting information regarding the research will be proceeded so that necessary
data can be gathered to maximum extend. It has covered almost every component or way the
research will pursue so that reliable information can be collected in context of research.
Therefore, it can be interpreted that it has consist of various useful information related to the
method that are used by scholar to complete the study and gathered relevant data. All these
limitation has acts as a barrier in completing the project thus they are tried to eradicated to
maximum extend for better results.
Gantt chart
Task
Mode Task Name Duration Start Finish Predecessors
Auto
Scheduled
Selecting The Topic And Framing
Aim And Objective 4 days Tue 6/8/21 Fri 6/11/21
Auto
Scheduled Making Project Management Plan 5 days Mon
6/14/21 Fri 6/18/21 1
Auto
Scheduled Review Of Different Literature 9 days Mon
6/21/21 Thu 7/1/21 2
Auto
Scheduled Listing Out Methods Of Research 12 days Fri 7/2/21 Mon
7/19/21 3
Auto
Scheduled Framing Of The Questionnaire 6 days Tue 7/20/21 Tue 7/27/21 4
Auto
Scheduled
Providing Questionnaire To
Respondent 6 days Wed
7/28/21 Wed 8/4/21 3,5
Auto
Scheduled Collecting The Data 11 days Thu 8/5/21 Thu 8/19/21 6,4
Auto
Scheduled Interpreting The Collected Data 16 days Fri 8/20/21 Fri 9/10/21 7
Auto
Scheduled Concluding And Recommending 5 days Mon
9/13/21 Fri 9/17/21 8,7
Auto
Scheduled Doing Formatting 2 days Mon
9/20/21 Tue 9/21/21 9
Auto
Scheduled Feedback 7 days Wed
9/22/21 Thu 9/30/21 10
Auto
Scheduled
Making Changes As Per Given
Feedback 2 days Fri 10/1/21 Mon
10/4/21 11
Auto
Scheduled Submitting Final Research 1 day Tue 10/5/21 Tue 10/5/21 12

CHAPTER 4- FINDING
Data presentation can be stated as involves use of varieties of graph, table and charts in
order to represent several data that has been collected or gathered from different sources so that
study related to the topic can be made. In another words, text, tabular and graphical are some of
the form in which data gathered can be presented so that it can be easily understood and
interpreted by interested individuals. While it can be stated that data analysis is process of
cleaning, transforming and modelling data collected from different sources such as secondary
and primary so that useful information can be given to interested people. Moreover, data analysis
is mainly done in order to discover or extract crucial information or draw conclusion related to
the particular study of topic. There are various techniques as well as tools that could be used to
interpret and analysis information so that in-depth insight can be done for fruitful outcome of the
study. Therefore, this chapter has make use of thematic is method or approach of data analysis to
complete the study related to role of leadership and its impact on project management to drive
the best information. For current research use of quantitative analysis with help of SPSS was
undertaken. Under this method of working it was analysed that use of regression, correlation,
descriptive statistics is very essential for analysing the data.
Descriptive statistics
Statistics

Q1.
Are
you
aware
of the
concep
t of
leaders
hip
and
project
manag
ement?
Q2. Do
you
agree
that
there is
relatio
n
betwee
n
leaders
hip
and
project
manag
ement?
Q3.
Does
leaders
hip
lead to
effecti
ve
comple
tion of
project
and
attaini
ng
aims
of the
project
?
Q4.
Accord
ing to
you
what
role
leaders
hip
plays
in
succes
sful
manag
ement
of
project
?
Q5.
Are
there
differe
nt
types
of
leaders
hip
style
used
by
Hilton
in
managi
ng
project
?
Q6.
From
the
followi
ng
which
is the
best
leaders
hip
style to
be
follow
ed by
hotel?
Q7.
From
the
followi
ng
what
are the
benefit
s of
using
differe
nt
styles
of
leaders
hip?
Q8.
What
is the
impact
of use
of
good
leaders
hip
style
on
effecti
ve
comple
tion of
the
project
?
Q9.
Does
proper
leaders
hip
motiva
te all
the
stakeh
older
to
effecti
vely
comple
te the
project
?
Q10. Is
there
any
difficul
ty or
challen
ge
being
faced
by
Hilton
in
effecti
vely
leading
the
project
?
Q11.
From
the
followi
ng
which
are the
major
challen
ge
being
faced
by the
compan
y in
success
ful
complet
ion of
project?
N
Val
id 30 30 30 30 30 30 30 30 30 30 30
Mis
sing 0 0 0 0 0 0 0 0 0 0 0
Mean 1.5667 1.7667 1.2000 1.6667 1.2000 3.2333 1.7667 1.4333 1.2333 1.2000 1.7667
Median 1.0000 1.0000 1.0000 1.0000 1.0000 4.0000 1.0000 1.0000 1.0000 1.0000 1.0000
Mode 1.00 1.00 1.00 1.00 1.00 4.00 1.00 1.00 1.00 1.00 1.00
Std.
Deviatio
n
1.1043
3
1.0400
0 .40684 1.0283
3 .40684 1.0726
5
1.0400
0 .72793 .43018 .40684 1.04000

Interpretation- for analyzing the data most important thing is the application of the descriptive
statistics. This is a tool which assists the researcher in identifying the average, median and mode
of the data being used. With this data it was evaluated that majority of the people are aware of
the concept of leadership and project management. Further it was evaluated that there is relation
between the leadership and completion of the project within the company. Also, it was seen that
average number of people agreeing to the fact that role of leadership within project management
is the assisting in the decision making. This is particularly because of the reason that when
leadership is being employed in proper manner then this will help in proper management of work
which will result in the taking proper decision. Also, it was highlighted that increase in
productivity was the major benefit of employing good leadership style within the completion of
the project. Further in the end it was also viewed that there are some of the challenges which
affects the working of the project and its completion to a great extent. The major challenge listed
out by majority of the participant was the low support from the subordinates and this affected the
completion of the project to a great extent. Hence, overall it can be stated that the leadership
plays an important role within the completion of the project management within Hilton. Overall
it can be stated that leadership plays a crucial role within the project management of a company.
Frequency Table
Theme 1- Strongly agreed that there is awareness relating to the concept of leadership and
project management.
Frequency Percent
Valid
Strongly agree 22 73.3
Agree 3 10.0
Neutral 2 6.7
Disagree 2 6.7
Strongly disagree 1 3.3
Total 30 100.0

Interpretation: From the above table it can be stated that most of the employees of Hilton are
aware of the concept of leadership and project management. Such as out of 30 respondents 22
has selected strongly agreed, 3 has opted agreed so around 73% are in view that they are aware
of the meaning of both project management as well as leadership. On contrary note, it can be
illustrated that remaining 6.7 % individuals has selected neutral and disagreed options
respectively. While only 3.3% has opted strongly disagree. So, it can be clearly identified that
maximum number of people has knowledge about the concept of key terms that is project
management and leadership that contributed in better outcome.
Theme 2- Strongly agreed that there is relation among leadership and project management.
Frequency Percent
Valid Strongly agree 16 53.3
Agree 8 26.7
Neutral 4 13.3

Disagree 1 3.3
Strongly disagree 1 3.3
Total 30 100.0
Interpretation: It can be stated that there is direct relationship between leadership and project
management as without leader’s various activities of company cannot be completed easily.
Leaders are an individual that has capabilities to influence people or team member to complete
task in specific manner so that best outcome can be achieved. From the above given chart it can
be interpreted that from the perspective of 53.3% that is relationship between both project
management and leadership as they have selected strongly agreed. While 26.7% of respondent
has selected agreed options, at the same time there are 13.3 % of respondent that are neutral
about the view.
Theme 3- Yes, leadership results in effective completion of the project and assist in attaining the
aims of the project.

Frequency Percent
Valid
Yes 24 80.0
No 6 20.0
Total 30 100.0
Interpretation: From the analysis, it can be identified that leaders by taking various steps
contribute in completion of project in better manner. Such as it guides and support individuals
regarding the way particular task can be completed thereby helps in reducing confusion and
conflict. Out of total 30 respondents, there are 24 individuals that have chosen yes options so it
can be understood that effectively leadership helps in growth and success of particular project.
On the other hand, there are 6 people that have select know that means leadership does not lead
in achievement of aims of the project and completion of project in the best possible manner.
Therefore, there is direct link between leadership and achievement of aim of project
management.

Theme 4- Assisting in decision making is the major role of leadership within successful
completion of project.
Frequency Percent
Valid
Assist in decision making 19 63.3
Proper planning 5 16.7
Proper management 3 10.0
Effective team building 3 10.0
Total 30 100.0
Interpretation: Leadership plays an important role in successful management of project and
achievement of desired results. Likewise, there are 63.3% of respondent that has states that
leadership contributed in effective decision-making so that end outcome can be achieved. Proper

planning options has been opted by remaining 16.7% thus leadership helps in planning various
steps that could be used for smooth operation of project and yielding maximum benefits. While,
10.0 % has selected proper management as well as effective team building as an option so it can
be interpreted that leaders take necessary steps in order to build strong team. So from the above
analysis, it can be understood that leaders performed diverse range of functions so that various
activities for effective management of project.
Theme 5- Yes there is use of different types of leadership which are used in Hilton for proper
management of projects.
Frequency Percent
Valid
Yes 24 80.0
No 6 20.0
Total 30 100.0

Interpretation: Leader makes use of different styles and approaches in order to manage the
project so that better outcome can be achieved in limited time frame as well as cost. There are
80% of respondent that is around 24 individuals that has clarified that that Hilton leaders by
making use of different leadership styles has contributed in better management of project.
Thereby yielding maximum outcome from the project and enhancing overall profitability of
organization. Remaining 20% has illustrated that no leadership styles has been used by leaders
for managing project so it needs to make use of them for effective outcome. So, from the
analysis it can be illustrated that different leadership styles contribute in successful management
of project.
Theme 6- All of the above includes the best leadership style which is followed by hotel in
management of the project.
Frequency Percent
Valid
Participative leadership 3 10.0
Autocratic style 5 16.7
Democratic style of
leadership 4 13.3
All of the above 18 60.0
Total 30 100.0

Interpretation: There are different leadership styles that could be used by leaders to manage the
project such as participative, autocratic and democratic leadership styles. The above table also
represent that 10% of individual has opted that participative is the best leadership styles that
helps in growth and success of project management. On contrary note, as per view of 16.7%
individuals autocratic are an effective leadership style that helps in getting maximum outcome in
minimum cost. There are 13.3% individuals that has clarified that democratic styles also
contributed leaders in managing project so that company can enjoy high profitability and market
share. While, there are maximum number of respondents that is around 60% has opted all of the
above option thereby it can be understood that all the mention leadership styles yield helps in
management of project.
Theme 7- Increase in productivity is the major benefit of using various types of leadership.

Frequency Percent
Valid
Increase in productivity 17 56.7
Creating better working
environment 6 20.0
Proper coordination 4 13.3
Better trained employees 3 10.0
Total 30 100.0
Interpretation: There are various benefits of different leadership styles that are used by leader
in context of project management such as increase in overall productivity, better working
environment, coordination between several members and trained employees. 56.6% of
respondent that is around 17 individuals has selected that benefit of leadership styles are it
contributes in increasing overall productivity. While, there are 20.0% of respondents that has
clarified that leadership styles lead in creating better working environment so that team members

are motivated to give their best for achievement of end goals. Proper coordination is another
benefit that has been enjoyed by company through making use of different leadership styles as
per view of 13.3% of respondent. While remaining 10% of people have stated that leadership
styles yield in providing better training to employees so that they can easily complete their
respective task and contribute in overall achievement of project management goals. So it can be
interpreted from above study that different leadership styles have positive impact on project of
company.
Theme 8- Positive impact is being created when hotel uses good leadership style over the
effective completion of the project.
Frequency Percent
Valid
Positive impact 21 70.0
Negative impact 5 16.7
No impact 4 13.3
Total 30 100.0

Interpretation: Leadership styles have diverse impact on completion of project such as may be
positive, negative and no impact. From the perspective of 70% of individual, leadership styles
contributed in positive outcome of organization as it helps in coordinating team member to work
as team. It provides guidelines; support and advice to employees about the way specific task can
be completed thereby removing challenges and contribute in achievement of project. Around 21
respondents that is 70% has specified that leadership styles yield in positive impact on growth
and success of project. On the other hand, there are around 16.7% of people that has explained
that it negatively impacts on project while remaining 13.3 % has states that leadership does not
have any impact on the project. So, overall from the above study it can be summarized that
leadership always have better impact on project management of organization.
Theme 9- Yes, when hotel makes proper use of leadership then it motivates stakeholder in
successful completion of the project.
Frequency Percent
Valid
Yes 23 76.7
No 7 23.3
Total 30 100.0

Interpretation: Leadership also contributes in motivating different stakeholder of project to take
various steps so that project can be completed in the best possible manner. Leader through
putting their best efforts and time is able to motivate and influence team member to make
optimum utilization of resources. 76.7% respondents have chosen yes options that help in
understanding that proper leadership used by leader of Hilton has motivated all stakeholders to
effectively complete the project. While from the view of remaining 23.3%, leadership has not
motivated stakeholder to easily complete the project so that end objectives can be achieved. So,
leadership plays a crucial role in satisfying needs of various stakeholders that are interested in
growth and successful implementation of project.
Theme 10- Yes there are many difficulties and challenges which are faced by the hotel in
effective management and completion of the project.

Frequency Percent
Valid
Yes 24 80.0
No 6 20.0
Total 30 100.0
Interpretation: There are various challenges that are faced by leader of Hilton while leading the
project as they have created hurdle in achievement of end outcome. From the study it has been
interpreted that more than 80% respondent were in favor that leaders face difficulties as well as
challenges while managing and handling the project. Therefore, effective strategies need to be
planned to remove the challenges for smooth operations and management of project of Hilton.
On contrary note it can be understood that 20 % were against the statement that leaders do not
face any challenges while managing the project. So, as per the maximum respondent there are
difficulties that are bear by leaders while completing several task related to project management.

Theme 11- Low support from subordinates is a challenge which is majorly faced by Hilton in
successful completion of the project.
Frequency Percent
Valid
Low support from
subordinates 17 56.7
Resistance to change 6 20.0
Lack of motivation 4 13.3
Different project portfolio 3 10.0
Total 30 100.0
Interpretation: The graph has also represented key information related to difficulties as well as
challenges that are faced by leader in context of project management. Low support from
subordinate, resistance to change, lack of motivation and different project portfolio are some of

the challenges that have been identified from the above study. As per view of 56.7% of
respondent Hilton leaders face difficulties related to low support from subordinate which means
there are certain team members that does not provide better supports. While 20% has states that
resistance to change is also one of the challenges or difficulties that are faced by leaders in
relation to project management. There are around 13.3% of people which has specified that lack
of motivation is difficulty that is face by leaders while taking several steps and procedure related
to effective management of project. Different project portfolio is also challenges that bear by
leaders from the perspective of 10.0% respondent, so they need to be removed for better
outcome. Therefore, it can be interpreted that leaders of company have to plan strategies that it
can use to overcome challenges for success of project management.
Regression analysis
H0- there is no significant relation between impact of leadership style on the effective
completion of project.
H1- there is significant relationship among impact of leadership style over successful completion
of the project.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .629a .395 .374 .32196
a. Predictors: (Constant), Q8. What is the impact of use of good
leadership style on effective completion of the project?
ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 1.898 1 1.898 18.307 .000b

Residual 2.902 28 .104
Total 4.800 29
a. Dependent Variable: Q3. Does leadership lead to effective completion of project and
attaining aims of the project?
b. Predictors: (Constant), Q8. What is the impact of use of good leadership style on effective
completion of the project?
Coefficientsa
Model Unstandardized
Coefficients
Standardized
Coefficients
t Sig.
B Std. Error Beta
1
(Constant) .696 .132 5.292 .000
Q8. What is the impact
of use of good
leadership style on
effective completion of
the project?
.351 .082 .629 4.279 .000
a. Dependent Variable: Q3. Does leadership lead to effective completion of project and
attaining aims of the project?
Interpretation- with the help of the above table it is evaluated that there is high relation
among the two variables that is leadership style and the completion of the project. With the
model summary table, it is clear that correlation between the two variable is moderate and this
reflects that they are moderately correlated with one another. Further with help of R square it can
be stated that when there is change in independent variable then it will cause 39.5 % change
within the dependent factor. In the present case the success of the project management is
dependent over the leadership style being selected. This is majorly correlated because of the
reason that if the leadership style will not be appropriate then this will affect the completion of
the project. Moreover, with help of regression analysis it was evaluated that the significance
level is 0.00 which is less than standard that is p= 0.05. Hence, by referring to the standard

criteria it can be stated that as significance value is less than the standard so alternate hypothesis
is accepted and other is rejected. Thus, it can be inferred that there is relation among the
selection of leadership style and the success of the project.
H0- There is no relation between impact leadership style and motivation of the stakeholder’s in
completion of project.
H1- There is significant relation among impact of leadership style and motivating stakeholders in
successfully completing the project.
Model Summary
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
1 .547a .299 .274 .62020
a. Predictors: (Constant), Q9. Does proper leadership motivate all
the stakeholder to effectively complete the project?
ANOVAa
Model Sum of Squares df Mean Square F Sig.
1
Regression 4.596 1 4.596 11.950 .002b
Residual 10.770 28 .385
Total 15.367 29
a. Dependent Variable: Q8. What is the impact of use of good leadership style on effective
completion of the project?
b. Predictors: (Constant), Q9. Does proper leadership motivate all the stakeholder to
effectively complete the project?
Coefficientsa

Model Unstandardized
Coefficients
Standardized
Coefficients
t Sig.
B Std. Error Beta
1
(Constant) .292 .349 .836 .410
Q9. Does proper
leadership motivate all
the stakeholder to
effectively complete the
project?
.925 .268 .547 3.457 .002
a. Dependent Variable: Q8. What is the impact of use of good leadership style on effective
completion of the project?
Interpretation- the present tables related with test of regression is applied over analysing
relation between impact of leadership style and motivation level of stakeholder for completion of
the project. In the present analysis it was found that correlation is .54 which is moderate. Hence,
it can be stated that both these variables are moderately related to one another. This also implies
that when there is change in one of the variable then it will also result in change in the other
related variable. Hence, it can be stated that if the leadership style results in positive impact then
it will motivate stakeholders to work in better and effective manner. On the other side is impact
of leadership is negative then this will not motivate stakeholders to work in proper and effective
manner. Along with this, significance level is 0.02 which is less than the standard that is 0.05.
Hence, it can be evaluated that with this significance value null hypothesis is rejected and other
one is approved. Thus, there is significant relation between the impact of the leadership style and
the motivation level of the stakeholders.
Correlation
H0- There is no significant relation between challenges of project and completion of the project.
H1- There are significant relation present challenges associated with project and its completion.
Correlations

Q3. Does
leadership lead
to effective
completion of
project and
attaining aims
of the project?
Q10. Is there
any difficulty or
challenge being
faced by Hilton
in effectively
leading the
project?
Q3. Does leadership lead to
effective completion of
project and attaining aims
of the project?
Pearson Correlation 1 1.000**
Sig. (2-tailed) .000
N 30 30
Q10. Is there any difficulty
or challenge being faced by
Hilton in effectively
leading the project?
Pearson Correlation 1.000** 1
Sig. (2-tailed) .000
N 30 30
**. Correlation is significant at the 0.01 level (2-tailed).
Interpretation- correlation is defined as degree of relation among the two variables that is
how much they are integrated with one another. This test was applied in order to find the
correlation between the fact that how challenges affects the completion of the project. This is an
important factor to be analysed because if there will be challenges then it will affect the working
and completion of the project. With the correlation test it was analysed that correlation among
them is 1. This in turn clearly reflects that the both the variables are highly correlated with one
another. When there will be change in one factor then this will affect change in the other factor
as well. Further it can be stated that when there will be changes in one variable then it will
definitely cause change in another factor. Further it can be stated that the both these variable are
essential for the company as if there will be more challenges then this will affect the working of
the company to a great extent. Along with this, these challenges limit the leaders and employee’s
capability in completing the project in successful and effective manner.

CHAPTER 5- DISCUSSION AND ANALYSIS
From the above study there are various things which can be interpreted leadership is art
of motivating various group of individual to work together as a team so that overall objectives of
project can be achieved. It can be understood that respondents are highly aware of two concepts
named as leadership and project management. The author Park and Kim (2018), has also support
that concept of leadership specific that it has an influencing personality that contribute in
motivating team member to make optimum utilisation of their skills for success of project
management. The study has also contributed in understanding that there is direct relationship
between both project management as well as leadership as leaders through using various
approaches can manage project in better manner.
Moreover, from the above study it has been examined that leadership contributed in
achievement of project management aim as well as in completion of it by guiding and supporting
individual about the way particular task can be completed. Likewise, it has been understanding
that leadership contributed a lot in management of project such as it helps in effective planning,
proper management of several activities so that maximum value can be extracted at minimum
cost. At the same time, it has been understood that leadership also plays important role in
assisting decision-making that can be fruitful for completion of project and gathering desired
outcome. The leaders also responsible for team building as it co-ordinates talented employees to
work in team rather than individual for achievement of end goals. The author Raziq and et.al.,
(2018), has supported the statements that leadership plays a crucial role in planning, building
team and taking right decision that can be helpful in better management of project.
Leadership make use of different styles in order to motivate, handle diverse range of
team member present in the project so that best outcome can be gained. Such as democratic is
best leadership styles which is used by project leaders of Hilton to motivate team members to
work hard. The leaders take feedback of team members that helps in understanding their needs as
well as problem thereby helping in finding effective solution of problem faced by them. This
leadership styles are fruitful for project management because team member feel value and
appreciated being part of project. Thereby giving their best toward project. Autocratic is also best
leadership styles as in it project leaders specific about respective task and responsibilities that
need to be performed by each individual. Thereby it resolves chance of confusion and conflict
thereby contributing in gaining maximum outcome in minimum, cost. So from the point of view

of author Northouse (2019), also leaders by making use of diverse styles is able to manage team
members and contribute in success of project.
The study also helps in finding that leadership styles has various benefits on project
management likewise it leads in better coordinate as well as providing training to employees. It
leads in creating better working environment and increasing overall productivity thereby leading
growth of project. Furthermore, the statements have also been supported by author Bower and
Paine (2017), that leadership leads in enhancing productivity and training team member about
the way particular task can be completed and goals can be achieved.
From the above finding it was evaluated that the leadership plays a crucial role within the
working of the project management in company. With the data analysis it was viewed that there
is moderate relation among the fact that leadership style affects the effective completion of the
study. This is pertaining to the fact that if the company is not using appropriate leadership style
then this will create a negative impact over the completion of the project. Further as per the
views of Patiar and Wang (2020) if the leadership style will not be helpful to the employees then
they will not be comfortable while working with leaders. Hence, this states that for the company
to be successful the most essential thing is the effective implementation of the suitable leadership
style. With help of the data analysis it was evaluated that combination of different types of the
leadership style will be assistive to the hotel in managing their employees.
Further as per the views of Rehman and et.al., (2020) it was analysed that the impact of
the leadership style used also affects the motivation of the stakeholders. This is particularly
because of the reason that when the company will be using proper leadership style then it will
present a better environment within the company. In addition to this it will develop motivation
among the stakeholders because when leaders will work in effective manner then this will
motivate stakeholders and they will work effectively in completing the project.
Along with this it was also evaluated that there are different types of the challenges
which affects the leadership in management of project. This is particularly because of the reason
that business operates in the external environment and already there are many different changes
taking place and all these need to be addressed by leader in effectively managing business.
hence, these challenges restrict the completion of the project in effective and efficient manner.
Further these challenges restrict the management of activities by the leader and then

implementing changes within the business with help of the finding it was analysed that major
challenge being faced by the leader in managing project is the low support from the subordinate.
This is particularly because of the reason that when the leader implements any change within the
business then it might be possible that employees does not have interest in that change. Hence, if
the change will not be of benefit to the employees then they will resist to the change. In addition
to this another major challenge was lack of motivation. This is particularly because of the reason
that when changes will not be of benefit to the employees then this will affect they motivation
level. Hence, they will not work in proper and effective manner.
In the end it can be concluded that leadership plays a crucial role within the management
of project. This is particularly because of the reason that when the proper guidance will be
provided to the employees then they will be in effective position to manage and complete the
project on time and in successful manner. Also, it can be stated that leadership will provide a
direction and way to the employees that how they have to manage their operations. This is
particularly because of the fact that under effective leadership proper knowledge and guidance is
being provided to the employees pertaining to their duties and responsibilities. Hence, this
provides a clear guidance to the employees that what they have to do and this will motivate them
in working in effective and successful manner.

CHAPTER 6- CONCULSION AND RECOMMENDATION
Conclusion
From the above report, is being seeing that leadership is an important part of organization and
plays a crucial role and responsibilities to attain the company's target goal. Leader motivates
employees to increase their performance towards task assign. This report shows the roles of
leader in project management of Hilton hotel. The SMART objective helps us to know better
results from research and to get final results from same. The major objective of this research had
achieved through this SMART objective. Literature review shows the finding of topic that is
taken and states with different themes of leadership. First theme shows the concept of leadership
and indicates how leadership help employees to direct the towards the company goal. By
motivating them to increase their work performance in a manner to achieve the individual tasks
assigned to them. To adopt the culture of working of company in a manner that satisfy employee
and remain loyal towards company. Project leaders also assist to attain completion of project to
save the time and cost of company.
Further second theme of literature review shows different style of leadership that are
followed by companies according to their nature of business. Project leaders understand the
nature of project that are run by company to get better outcome from project. Leadership with
Different method having their different characteristic with benefits and limitation that is adapted
with situations. Some of the leadership styles are democratic style and autocratic style which are
majorly used by companies. Last theme of literature review shows the impact and challenges of
leadership during the project of company faced by project leader. These challenges are overcome
through taking proper understanding and through leadership style that is adopted for the situation
arises. Various challenges are faced by leader during their project to complete effectively. They
motivate employee through training, informal or through monetary basis. Whereas, the impact of
leader on project is very essential as it assists company to complete their project on time with
cost effectively. Flow of working is maintained with coordinating and monitoring employee
performance to achieve the vision of company. Leaders also create positive culture of working of
company by guiding employee for ethical working and following values of company.
The next chapter shows research methodology which shows method used for collecting
data and allow researcher to find the go further. Research methodology consists of various steps
that allow in gathering the data. In this research, quantitative data is being collected from thirty

employees of Hilton group. Inductive approach is used in this report which researcher found
suitable for the research and same with interpretivism research philosophy used for study on
roles of leadership in project management. Researcher collects the primary data as well as
secondary data for measure and analysis the topic of research. It is collected from thirty
employees of Hilton hotel to know actual and authentic results from the data. It shows the
relevant data with updated time collected accurately. On the other hand, secondary data is also
collected by researcher from the published sources like books and articles which are published
by well-known author. Sampling is collected through questionnaire which is provided to all
respondent working as an employee of Hilton by selecting simple random sampling method for
same. However, for data analysis researcher is used SPSS statistical tool to know the reliability
of data collected. Data collected is systematically reliable and validity of from the authentic
source to measure results and lastly, forms are distributed to all respondent that are involved in
the research.
The last chapter of research is data presentation and analysis of data which is being done
through SPSS tool. This chapter shows the various graphs and tables that represent several data
collected from the respondents. This data is collected, analysis and interpret individually
according to their interest. Analysis is done to discover crucial information for conclusion which
is related to topic studied and shows the final finding of result of gather data collected.
From the Data analysis of research, it is found that Hilton hotel is following all style of
leadership style in the company and changes with the time and situation arises. This shows that
company is providing equal opportunities to employees to shows their talent and skills that can
be adapted by company to resolve the problems arises. Employees mention favour statements
towards the company that they provide opportunities to employees to shows the skills towards
the situation. Other major result is found on the benefits of using leadership style in organization.
It can be seen that major of employees is stated that leadership style increases their productivity
level for the task they performed. It not only motivates but it helps employee to increase their
productivity level and working performance of major employee to attain the task assign each of
them. The impact of leadership style is also selected on a positive side by the major of employees
on effective competition of project. This shows the leadership style used by Hilton is quite good
that increase the productivity level to complete the task. It saves time and cost of company that
decrease the wastage of resources and cost of company. Lastly, it can be concluded that

leadership assist company effectively to face challenges and difficulties which are faced by
Hilton and also selected by major of employees in the gathered information. This shows the
Hilton group is performing well organized by their leader to make the project successful with
team working and adopting new culture with the changing time.
Hence, it can be seen that research is being performance successfully and main aim and
objectives are achieved by the researcher to know the roles and responsibilities of leader and
challenges that are faced of Hilton in project management.
Recommendations
From the above research conclusion, it can be seen that research had topic had been
selected effectively and working of performing of leaders are found quite efficiently towards the
company. Company is following effective strategies for their project management to complete
task on time and saving the cost of company. But there are some of the recommendation that
make the company even more effective working and can performance even more efficiently by
employees. Following are the recommendation that can be followed by Hilton group of Hotels.
 Leadership style should be used according the situation rises in the project. If more of
democratic style is used by leader that can motivate and feels important towards the
company. This can also bring new ideas to solve the situations effectively which save
time and cost of company. It also increases the morale of employee towards the company
that are taking consideration for longer term to work with the Hilton. This shows the
employee talent and skills in a company and shows equal opportunities given to all
employees to give suggestions towards the problem.
 Informal relationship by leaders to their team member is very important to build between
their superior and subordinates. It increases the satisfaction level of employee and adopts
the new working of culture at a time of changing environment. Leader should
communicate with employees in parties, dinners that create a strong bond between the
two. It also enhances the coordination and communication flow of employee and leader
that help company to achieve the target efficiently.
 General Training and development program of employees is very important for very
employee by company. Leader should provide training to all team member in a manner
that faces any challenges arises eventually. Through gaining proper skills and knowledge
for working in Hospitality sector can help company to save cost and time to achieve the

company's objective. It also increases employee performance to complete the task
efficiently.
 Motivation is also one of the important factors that need to be followed by Hilton
management. Project of company is all depend on the employee motivation towards the
working. Employee can achieve company's target with motivate and makes employee
satisfy for longer term to work with company.
 Working culture of employee should be changed with time to time by company which
helps to make changes with changing environment to attain the target of company.
Leaders should motivate the employee to adopt the new changes in organization to work
smoothly.
 Project leader should provide training session to their team members specifically for
project purpose. All technical members who are working on new project of company
need to be trained before the project initiate by the company. This will result in better
performance from employee side and make the project well organized to achieve target of
company.

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transformational-leadership/>

APPENDIX
Questionnaire
Name:
Age:
Gender:
Q1. Are you aware of the concept of leadership and project management?
 Strongly agree
 Agree
 Neutral
 Disagree
 Strongly disagree
Q2. Do you agree that there is relation between leadership and project management?
 Strongly agree
 Agree
 Neutral
 Disagree
 Strongly disagree
Q3. Does leadership lead to effective completion of project and attaining aims of the
project?
 Yes
 No
Q4. According to you what role leadership plays in successful management of project?
 Assist in decision making
 Proper planning
 Proper management
 Effective team building
Q5. Are there different types of leadership style used by Hilton in managing project?
 Yes
 No
Q6. From the following which is the best leadership style to be followed by hotel?
 Participative leadership

 Autocratic style
 Democratic style of leadership
 All of the above
Q7. From the following what are the benefits of using different styles of leadership?
 Increase in productivity
 Creating better working environment
 Proper coordination among team members
 Better trained employees
Q8. What is the impact of use of good leadership style on effective completion of the
project?
 Positive impact
 Negative
 No impact
Q9. Does proper leadership motivate all the stakeholder to effectively complete the project?
 Yes
 No
Q10. Is there any difficulty or challenge being faced by Hilton in effectively leading the
project?
 Yes
 No
Q11. From the following which are the major challenge being faced by the company in
successful completion of project?
 Low support from the subordinates
 Resistance to change
 Lack of motivation
 Different project portfolios
Q12. What are some of the recommendation for improving the leadership within project
management?